OTARU RETREAT KURAMURE by Onko Chishin

Choose dates to view prices

Luxury
4.5 star property
9.2

Wonderful

Private onsen sanctuary

Soothing water sounds flow through windows at this traditional Japanese ryokan with private in-room hot springs. The restaurant elevates dining to an art form with exquisite local ingredients. Guests can sample from the impressive local whiskey collection with personalized recommendations.

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite with Semi-Open-Air Onsen

A modern room with a large window, two black chairs, a round table, and pendant lights.

Suite with Semi-Open-Air Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Four-Bed Suite with Semi-Open-Air Onsen

A modern interior with a wooden floor, a dark ceiling, and a large window overlooking a snowy landscape.

Four-Bed Suite with Semi-Open-Air Onsen

  • River view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Junior Suite with Semi-Open-Air Onsen

A room with a large window, two chairs, a table, and a television.

Junior Suite with Semi-Open-Air Onsen

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds
  • Free wired internet

View all photos for Japanese-Western Suite with Semi-Open-Air Onsen

A modern interior with a large window, a flat-screen TV, and a minimalist design.

Japanese-Western Suite with Semi-Open-Air Onsen

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons
  • Free wired internet

View all photos for Japanese-Western Maisonette Room with Semi-Open-Air Onsen

A modern living room with a large window, a flat-screen TV, a wooden table, and a staircase.

Japanese-Western Maisonette Room with Semi-Open-Air Onsen

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Japanese-Western Maisonette Room with Private Onsen

A modern living room with a staircase, a sofa, a coffee table, and a large window with a view of a snowy landscape.

Japanese-Western Maisonette Room with Private Onsen

  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Futon
  • Free wired internet

View all photos for Duplex Standard ROH Semi Western-style Room 61 To 70 Sq M

A modern interior with a staircase, a dining table, and a television.

Duplex Standard ROH Semi Western-style Room 61 To 70 Sq M

  • Sleeps 4
  • Free wired internet

View all photos for Japanese-Western Maisonette Room With Private Onsen

A bedroom with a large bed, wooden flooring, and a view through a window.

Japanese-Western Maisonette Room With Private Onsen

  • Sleeps 4
  • 1 Twin Futon, 2 Double Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Suite With Semi-Open-Air Onsen

A bedroom with two beds, a desk, a chair, and a window with blinds.

Suite With Semi-Open-Air Onsen

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Double Beds
  • Free wired internet

You may also like

Ad
A modern living room with a sectional sofa, a glass coffee table, and a flat-screen TV mounted on the wall.

Rakuten STAY Sapporo Nakajima Park

Sapporo City Centre
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Microwave
9.6 out of 10, Exceptional, 29 reviews
The price is CA $185
CA $204 total
Oct 5 - Oct 6
Rakuten STAY Sapporo Nakajima Park
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Otaru, OTARU RETREAT KURAMURE by Onko Chishin is in the historical district and on a river. Otaru Art Village and Bank of Japan Museum are cultural highlights, and some of the area's activities can be experienced at Asari River Onsen Ski Area and Ski Village Asari. Don't miss out on a visit to Otaru Blue Cave SaltValley408. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the sledding and snowshoeing. Visit our Otaru travel guide
Map
2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154

What's nearby

  • Ski Village Asari
    3 min walk - 0.3 km
  • Asarigawa Hot Spring
    5 min walk - 0.4 km
  • Asari River Onsen Ski Area
    6 min walk - 0.6 km
  • Asari Sky Loop
    16 min walk - 1.3 km
  • Otarunai Lake
    5 min drive - 2.4 km

Getting around

  • Asari Station
    12 min drive
  • Hassamu Station
    23 min drive
  • Sapporo Okadama Airport (OKD)
    47 min drive

Restaurants

  • 回転寿司 魚一心 小樽店
    7 min drive
  • 美園 ウイングベイ小樽店
    7 min drive
  • テラスブラッセリー
    7 min drive
  • Cocoro
    7 min drive
  • マクドナルド
    7 min drive

About this property

OTARU RETREAT KURAMURE by Onko Chishin

  • Luxury boutique ryokan near Ski Village Asari
  • Located close to Asari River Onsen Ski Area, OTARU RETREAT KURAMURE by Onko Chishin provides a nightclub, a terrace, and a coffee shop/cafe. The on-site restaurant offers breakfast and dinner. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a library and a bar.
  • Other perks include:
    • Free self parking
    • Local cuisine breakfast (surcharge), a free area shuttle, and books
    • Multilingual staff, concierge services, and a front-desk safe
  • Room features
  • All guestrooms are individually furnished, and include comforts such as private indoor hot tubs and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Highchairs, children's dinnerware, and children's books
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with spring water tubs and toilets with electronic bidets
    • 19-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, refrigerators, and heating

Similar properties

A conference room with a long table and chairs, wooden beams on the ceiling, and a patterned wall.
Hotel Torifito Otaru Canal
Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,000 reviews
The price is CA $73
CA $81 total
Oct 26 - Oct 27
Hotel Torifito Otaru Canal
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 12 km
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free ferry terminal shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 9:30 AM for a fee: JPY 4,400 for adults and JPY 4,400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Kaiseki meal

Restaurants on site

  • CLARTE

Things to do

  • Books
  • Library
  • Nightclub

Family friendly

  • Children's books
  • Children's dinnerware
  • Free area shuttle
  • High chair
  • In-room refrigerator
  • Living room

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Fusuma (room partition)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal, train station, and bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4400 for adults and JPY 4400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is OTARU RETREAT KURAMURE by Onko Chishin pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at OTARU RETREAT KURAMURE by Onko Chishin?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at OTARU RETREAT KURAMURE by Onko Chishin on Oct 24, 2026 start from CA $718, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at OTARU RETREAT KURAMURE by Onko Chishin?

Check-in start time: 3 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at OTARU RETREAT KURAMURE by Onko Chishin?

Check-out is at 11 AM.

Where is OTARU RETREAT KURAMURE by Onko Chishin located?

Situated in the historical district, this luxury ryokan is within a 15-minute walk of Asari River Onsen Ski Area and Ski Village Asari. Otaru Canal and Otaru Art Village are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

OTARU RETREAT KURAMURE by Onko Chishin Reviews

9.2

Wonderful

9.6

Cleanliness

7.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 109 out of 153 reviews
Rating 8 - Good. 28 out of 153 reviews
Rating 6 - Okay. 10 out of 153 reviews
Rating 4 - Poor. 4 out of 153 reviews
Rating 2 - Terrible. 2 out of 153 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Otaru Retreat Kuramure really went above and beyond to ensure that we had a great stay and took care of our every need. The kaiseke dinners and breakfasts were truly impressive, what an experience! The property and overall experience were beyond my expectations!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, lovely design and beautiful setting.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service from staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very cool Stay! We loved the kids futon!!😍 Deep dive into the Japanese culture. Everything was super interesting and we can’t wait to be back. Foods were delicious and Location nice next to Asari Ski resort. ありがとうございます！
View from onsen room!!
Breakfast
So much snow !!
Asari ski view from room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay there. Looking forward to re-visit the venue again if I come around Otaru area next time.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay. Amazing food and great staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch, incredible hospitality and food. Kind and professional staff, we felt taken care of from check in to check out. Exceptional experience.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic. The room and common areas are beautiful and spotless, the staff were so friendly and helpful (Erika in particular was brilliant!), the food and drink were great and the hotel was really well situated to explore the area (although a car is essential). Would highly recommend.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very exclusive stay with excellent food using a carefully selected choice of Hokkaido produce as well as sake and wines. There is a shuttle from the Otaru Chikko station if you organise in advance but you can get in to Otaru using a taxi without any problems. We had an in -room onsen which was gratefully received and used quite a few times. Beds were comfortable but upstairs if anyone had trouble with stairs.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to stay with peerless service. My wife and I had a wonderful experience.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Overall, it was a wonderful place. However, the dinner did not meet my expectations, and I believe the taste could be improved.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Amenities
Food could be a little better
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interior design is very modern, room was very cozy. Though stairs to upstairs which contains 2nd bedroom and bathroom was quite steep, so try to get single story room if you are planning to travel with elderly family member. Food was amazing, seemed to be cooked with fresh ingredients. Staff were very kind. They were very supportive and respectful.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself. Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region. Hope to stay here again one day.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and accommodating!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3度目でしたが　食事も美味しく 素晴らしい所です 又　是非訪れたい‼️
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有賓至如歸的感覺
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
館内の場所表示がデザイン重視でわかりにくかったです。ライブラリーがあって良書がありましたが、友人に教えてもらわなかったら、館内案内にも記載されていなかったし、利用できなかったかもしれません。お客様が少ない日だったので、歩けばすぐお声がけはいただきました。インクルーシブのルームサービスはとても良かったです。朝ごはんに果物がつけば、質重視のメニューで、最高でした。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5回目位来てます。今回来た時から経営が変わって大浴場が、予約貸切で値段も高く(今回は露天風呂が故障のためお金はかからなかったど)部屋風呂だけだと、好きな時に何度も入れないので、そこを前の様にいつでも誰でも入れる様にして貰えたら、また是非行きたいです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内温泉はとても良いです。 貸切スパ設備を更新するとの事でしたので、その後に期待したいです
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숙박 시설은 작년에 비해 업그레이드 되어 더 좋았습니다. 룸서비스로 간단한 안주나 주류를 주는 것도 좋았구요. 다만 대욕장이 문을 닫은 것은 많이 아쉬었습니다. 그리고 작년까지만 하더라도 숙박에 저녁 식사(가이세키)가 포함되어 있었는데 올해는 료칸을 방문하고 난 뒤 이런 정보를 받게 되어 굉장히 당황했습니다. 료칸은 가이세키가 기본인데.. 료칸에서 연락 온 것도 알러지 여부와 도착 시간 여부 정도였지 저녁 식사에 대한 정보는 아무 것도 없었습니다. 작년 방문했을때 저녁 식사가 포함이라 올해는 그렇줄 알았는데 아무런 안내가 없으니.. 방문하실 분들은 미리 확인하고 방문하세요.
Stayed 1 night in Feb 2026