Two simple words, just outstanding! My husband and I stayed 5 nights towards the end of April. We were up-graded to a larger room upon check-in and the view was stunning! The room was exactly as pictured. Definitely the Cycladean design with white walls and a rounded ceiling with a small patio accessible from the bedroom and a porch by the front door. The location of the hotel is in the town of Firostefani, which borders Fira, the capital. Both towns are situated in the middle of the of the caldera. This provides a panoramic view of both ends of the island, which we personally thought was the best view on the island. But above all, it was the superb service we received from the hotel employees. It was the details, that impressed us the most. Daily checks from the maid services to make sure we had plenty of supplies and to clean our rooms, breakfast delivered in a very timely manner to our patio, exactly on time and never late or cold, and the wonderful bar staff who waited on us at poolside. Lastly, kudos to a fantastic front desk, especially Thios ( I hope I got her name spelled correctly ), she was so helpful and sincere! She arranged taxis, booked a phenomenal catamaran tour, recommended restaurants and took time to help me with my pronunciation of some Greek words. She truly made our trip one of those once-in-a-lifetime vacations!!