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Reviews of Hotel Cuevas - Adults Only

4 out of 5
Hotel Cuevas - Adults Only
Avda Antonio Sandi 4, Santillana del Mar, Cantabria

Reviews

9.8

Exceptional

Rating 10 - Excellent. 108 out of 119 reviews" "
Rating 8 - Good. 8 out of 119 reviews" "
Rating 6 - Okay. 3 out of 119 reviews" "
Rating 4 - Poor. 0 out of 119 reviews" "
Rating 2 - Terrible. 0 out of 119 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an absolutely wonderful town.
Stayed 2 nights in May 2024
Response from Reception Department on May 24, 2024
Dear Christina, Thank you very much for your comments. We are delighted that you had a good stay with us and that you enjoyed your days in the town. It was a pleasure to welcome and serve you, we hope to see you again soon. Best regards from the whole team.

10/10 Excellent

Teague, Boulder City

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when visiting this town.
Stayed 1 night in Dec 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Service outstanding. Rooms are super clean an decoration modern and beautiful
Stayed 2 nights in Oct 2023
Response from Hotel Cuevas on Oct 31, 2023
Thank you very much for your comment Elena!We greatly appreciate your words, they certainly make the work worthwhile.We look forward to seeing you again.Best regards from the whole team.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel a few times a year. Needless to say we stay here because we love this hotel. The staff is absolutely amazing, welcoming and warm. Each stay feels like coming to visit really close friends. Hotel is clean, comfortable and beautifully appointed. Beds are super comfy which is a must for me. Great breakfast. Parking on site available. Easy to get around. If you stay here you will not regret it you will fall in love with this place like we did many years ago. Thank you to all hotel staff for yet another great stay with you!
Stayed 2 nights in Oct 2023
Response from M on Oct 23, 2023
Dear Victoria,Thank you very much for your kind comment. It is a pleasure for us to welcome you back, it shows that there is something special about this hotel.We hope to see you again soon.Best regards from all the Cuevas Team.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from M on Oct 9, 2023
Muchas gracias por su valoración Mario!Esperamos verlos pronto de vueltaUn saludo de parte de todo el Equipo Cuevas

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on Oct 3, 2023
Muchas gracias por su valoración Mary.Esperamos volver a verla en un futuro próximo.Un saludo de parte de todo el equipo.

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true gem in Santillana del Mar
This hotel is a perfect couples getaway and has everything that you need! Nice rooms in a modern casona, we enjoyed a Great indoor jacuzzi in our room, outdoor pool and bar, close to everything. The staff are all professional and friendly. Great communication and reasonably priced.
Stayed 2 nights in Sep 2023
Response from M on Sep 15, 2023
Dear Mariana,Thank you very much for sharing your experience. It certainly serves as a great motivation for all those who run this hotel to know opinions like yours.We hope to see you again.Best regards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on Sep 10, 2023
Buenas Noches Daniel, un gusto haber cumplido sus expectativas para que nos deje esta excelente puntuación.Ojala hasta pronto Un saludo desde Santillana del Mar

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 1 night in Sep 2023
Response from M on Sep 8, 2023
Dear Catherine,We are glad that your stay was so positive. We hope to see you again so that you can continue to enjoy your stay with us.Best regards from all the Cuevas Team.

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Centrally located and comfortable hotel with helpful staff. The water in the outdoor hot tub was tepid and green, not exactly inviting.
Stayed 3 nights in Jul 2023
Response from M on Aug 20, 2023
Dear Lisa Thank you for the review. We are so glad our customer service exceeding your expectations. We apologize for your frustration with our outdoor jacuzzi due to weather conditions it might change its colour but our maintenance person has it all cleared within a day.Best Regards from the entire Team

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, close to the local village and staff were amazing and helpful.
Stayed 4 nights in Jul 2023
Response from M on Aug 20, 2023
Dear JoannaThank you for the outstanding review! We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. We aim to please and your praise lets us know we're doing our job!We look forward to sharing another amazing experience with you soon! Warm regards, Team Hotel Cuevas

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
A cute modern hotel at the edge of an ancient town. It was very clean and the staff was always helpful.
Response from M on Aug 20, 2023
Dear Frank Thank you for your kind words. We are always delighted to hear that our guests were impressed with the service as well as the cleanliness of the hotel We all look forward to welcoming you back again soon.Best regards, Team Hotel Cuevas

10/10 Excellent

Andrew, MERCER ISLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable hotel very close to the old part of Santillana Del Mar and the Altimira Caves. The front desk staff were extremely friendly and helpful. A good choice if you’re visiting the area.
Stayed 2 nights in Jun 2023
Response from M on Aug 20, 2023
Dear Andrew It is always marvelous for us to receive such complimentary reviews like the one you have posted. We really do appreciate the time and effort you have taken to share this opinion of your recent stay. Looking forward to welcoming you again! Best Regards, Team Hotel Cuevas

10/10 Excellent

Lorraine, North Miami Beach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This adult only hotel is exactly what we needed after a week of discovering the north of Spain. A boutique style exclusive with jacuzzi inside room to relax. Very clean, comfortable and breakfast was excellent and varied selection with choice to order eggs or french toast included in buffet. Highly recommend.
Stayed 1 night in May 2023
Response from M on Aug 25, 2023
Dear Guest ,Thank you so much for this lovely review! Our goal is always to create memorable experiences for each guest. We do hope to have the opportunity to welcome you back in the near future. Kind regards, Team Cuevas

10/10 Excellent

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose a quiet time to travel so found the hotel quiet but exuberantly decorating for Christmas; it’s easy to imagine the fun here in warm weather!
Stayed 1 night in Nov 2022
Response from M on Nov 27, 2022
Dear Lana Thank you for your lovely review. It was very rewarding to read that you enjoyed your stay with us . we hope that we will have the pleasure of welcoming you back in many more occasions. Kind regards, Team Cuevas

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real find, beautifully modern designed hotel, great position for exploring the town. Staf couldn't be more welcoming and kind. Will definitely be there again.
Stayed 1 night in Nov 2022
Response from M on Nov 5, 2022
Dear James Thank you so much for sharing your experience at Hotel Cuevas with us. We are delighted you had a great time at the hotel and you enjoyed the essence of Santillana del Mar . Our entire team kindly appreciates your wonderful comment. We look forward to welcoming you back again in the near future. Yours Sincerely, Team Cuevas

10/10 Excellent

Victoria

Stayed 5 nights in Oct 2022
Response from M on Oct 28, 2022
Estimada Victoria Muchas gracias por dejarnos su excelente puntuación sobre la satisfactoria experiencia con nosotros . . Esperamos tener la oportunidad de servirle de nuevo en el futuro. Equipo Cuevas

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from M on Jul 10, 2022
Dear Ian, thank you so much for your top score. Hope to have the pleasure to welcoming you back at Hotel Cuevas. Best Regards, Team Cuevas

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from M on Jul 10, 2022
Buenas Tardes Elena Muchas gracias por tu comentario y puntuación! Hasta pronto! Un saludo, Equipo Cuevas

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return trip
This was our second stay within a year. We came back because we absolutely love this property. The staff is what makes this property so special. The hotel itself is small, comfortable and beautiful. Everything is completely comfortable and too of the line. Should be a 5 star hotel. Nothing else compares i to this property in Santillana Del Mar. Book and don’t hesitate. You will not regret a moment of your stay at this hotel.
Stayed 3 nights in May 2022
Response from M on Jun 18, 2022
Dear Victoria Thank you for staying with us a Hotel Cuevas for a second time round and for sparing some time to leave feedback. It is wonderful for us to hear that you've had another perfect stay as well as that you were left impressed by the customer service provided by our brilliant personnel. We always work hard to make all our guests feel welcomed and appreciated during the time they spend with us. We hope to be able to welcome you back soon.( for a thrid visit) Best Regards Team Cuevas

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended overnight stop, or longer
A very good hotel that tries hard, and succeeds, to be amongst the best. Enjoyed my stay. Room of a good size and well equipped.
Stayed 2 nights in Jun 2022
Response from M on Jun 18, 2022
Dear Paul Thank you so much for your wonderful feedback. We truly appreciate your feedback and value your business in every possible manner. The team are extremely delighted to hear that you really enjoyed your stay with us. Thank you so much for your kind and lovely words. Kind Regards, Team Cuevas

10/10 Excellent

Duncan

Stayed 2 nights in May 2022
Response from M on May 15, 2022
Dear Duncan Thank you so much for your stellar review. We look forward to the opportunity of welcoming you back! Best Regards, Team Cuevas

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous stay at hotel Cuevas in Santillana del Mar. The front desc staff and the staff throughout the hotel was very friendly and helpful. They anticipated our every need providing warm blanket to sit outside in the cool evening to making gluten free bread for breakfast. Ivan was exceptionally friendly and we enjoyed conversing with him. The hotel is beautiful inside and out. The room is modern and the beds are very comfortable. You will need for nothing at this hotel. Additionally hotel in within a stone throw away from the historic part of the village of Santillana del Mar. If you feel like exploring further the hotel offers free bikes. We would defiantly recommend this hotel.
Stayed 3 nights in Oct 2021
Response from M on Oct 27, 2021
Dear Victoria Warm greetings from Santillana del Mar! Thank you so very much for your kind words. We are so pleased that you enjoyed your stay .We work hard to provide our guests a memorable experience and it is always nice to hear when we do. We look forward to having you stay with us in the near future. Best Regards, Team Cuevas

10/10 Excellent

Martha Elena

Stayed 1 night in Sep 2021
Response from M on Oct 2, 2021
Estimada Martha Elena . Muchísimas gracias por haber tomado el tiempo de compartir su opinión . Nos complace saber que pudimos hacer que su estancia fuera de su agrado Esperamos que vuelve muy pronto a visitarnos. Atentamente, Equipo Cuevas

10/10 Excellent

Carlos

Amazing hotel
This hotel was amazing, it’s very modern and well decorated . The rooms are very comfortable and super clean . Breakfast is delicious And service impecable . I highly recommend this very unique hotel.
Stayed 1 night in Sep 2021
Response from M on Oct 2, 2021
Dear Guest. Thank you for such a wonderful review. We are absolutely delighted you had such an amazing stay, We are glad that you enjoyed our service approach and hope to welcome you back very soon. All the best from all of us at Hotel Cuevas

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations in most charming town! Hotel is new and comfortable with eating/bar on site. Super easy parking/hotel access. A short and lovely walk to classic stone streets and restaurants/shops. A great overnight stay on car trip through Spain.
Stayed 1 night in Oct 2019
Response from M on Oct 28, 2019
Dear Anonymous We are delighted to read that you had such an enjoyable time while in Santillana del Mar. It was our pleasure at Hotel Cuevas to be a part of your holiday and make your experience so memorable. We do hope to have the opportunity to welcome you back in the not too distant future. Kind Regards, Team Cuevas

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
The staff were very helpful with information on dining and parking in the area.
Stayed 1 night in Oct 2019
Response from M on Oct 11, 2019
Dear Anthony Many thanks for the fantastic review posted recently and for taking the time to share your experience with us. Here at Hotel Cuevas we pride ourselves on our warm, friendly associates so we are delighted that your experience was reflective of that. It is always a pleasure to receive positive feedback . Best regards from all of us at Hotel Cuevas

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel one of the best we have stayed in
Stayed 1 night in Aug 2019
Response from M on Aug 29, 2019
Dear Michael Thank you for the feedback. It was a great pleasure having you stay with us. We are all very happy to hear that you had a great stay. We certainly look forward to welcoming you again! Best wishes from the entire Team Hotel Cuevas!

10/10 Excellent

itai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel cuevas
Beautiful newly renovated hotel, we loved the wall covered with vegitation. The room was very clean and had everything you need, comfortable bed and very big bathroom. Hotel is a few minutes walk from old town. The receptionist helped us to make dinner reservation to a recommended restaurant, breakfast was good and on checkout we were given a bag with water and cookies "for the road". We had a wonderful stay and will definatly stay again.
Stayed 1 night in Jul 2019
Response from M on Aug 12, 2019
Wow! What a great review! We appreciate you taking the time to share your experience with us. We are thrilled to read all the details that made your stay comfortable and we are so pleased that we managed to exceed your expectations. All the best and hopefully see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The decor was amazing - great building and unusual style. Really different and fun. Comfy, fantastic to have the jacuzzi bath in the room. Lovely friendly staff and a great experience overall, in a beautiful place. Delicious breakfast, too!
Stayed 2 nights in Jul 2019
Response from M on Aug 3, 2019
Dear Anonymous Thank you for taking time to share such a positive review and excellent rating. It’s rewarding to hear that you had a pleasant stay. We truly appreciate your kind words about our team members. It's a boost for us every time we receive positive reviews such as this. The entire team looks forward to welcoming you back on a future visit!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cuevas was our standout hotel experience of our trip to Spain in July. The service was excellent, staff were so friendly and welcoming. The hotel decor is just stunning and quirky which is refreshing. The outdoor pool area and bar in the converted VW were gorgeous. We loved the welcome drink on check in and loved the travel bags to take for our onwards journey, very thoughtful and appreciated. We recommend this hotel highly and only wish we had stayed longer.
Stayed 1 night in Jul 2019
Response from M on Aug 2, 2019
Dear Guest, It was a pleasure to receive your kind comments. Our entire team is thrilled that everything was to your satisfaction during your stay with us. We always strive to ensure that all our guests have the best experience possible and we will always go that 'extra mile' to ensure your expectations are met. We hope that you will return for another excellent stay in the future. Best Regards, Team Hotel Cuevas

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, twice visited, planning a third
I stayed here whilst on a business trip, I found the hotel by chance as previously I had stayed in Torrelavega. A few weeks later I stayed again, they knew me as I walked in by name, and the staff in the restaurant remembered me aswell. Not to mention being given a gift when I left, a couple of bottles of water and some chocolate biscuits, in a hotel branded bag. I have stayed in hundreds and hundreds of hotels from premier inns, to Hilton’s and Marriotts. This by far was the most personal experience, and is the first hotel I have thought to myself, ‘I will be bringing my partner here’. And that is exactly what I’m planning to do. I cannot give the hotel more praise.
Stayed 4 nights in Jun 2019
Response from M on Jul 24, 2019
Dear J, thank you so much for your amazing review. It is always so encouraging for us to know that our guests would return and stay with us again in the future. We know that means we are doing our job right. Thank you and see you hopefully again soon! Best Regards Team Hotel Cuevas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from M on Jul 15, 2019
Querido/a Anonimo , muchas gracias por su puntuación. Esperamos volver a verles en nuestro hotel. Un Saludo desde Santillana del Mar de parte de todo el equipo Hotel Cuevas

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Everything about I is perfect! The rooms, the service, the decoration and the service. I highly recommend this very unique hotel.
Stayed 1 night in Jun 2019
Response from M on Jul 13, 2019
Dear Guest, what an amazing feedback, glad you leave a comment of your recent experience in our Hotel. We are excited to know you enjoyed your stay, we truelly appreciate your kind words! Regards from all of us at Hotel Cuevas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Hotel Cuevas is a modern, minimalist, elegantly furnished hotel. The hotel staff goes above an beyond to serve its clients. The restaurant food was great. Though we did not used the outdoor facilities they look impressive. It’s a few steps from the Santillana Del Mar shopping area and 3 min drive to Altamira Museum. We really enjoyed two days there and would love to return soon!
Stayed 2 nights in Jun 2019
Response from M on Jul 13, 2019
Dear Guest Thank you for your kind review and rating. We are glad you enjoyed your stay in our Hotel We hope to get the chance to welcome you back soon . Kind Regards Team Hotel Cuevas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and modern hotel
Great location and hotel. The services were excellent. Bed was super comfy and the balcony was perfect. It is only 5 min walk to the centre of the old town with loads of great restaurant. The staff were great! Especially loved the free hot drinks and sangria in the evenings!
Stayed 3 nights in Jun 2019
Response from M on Jul 13, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards from all of us at Hotel Cuevas

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Warm, clean, comfortable, with everything you need for a good sleep and a pleasant stay. Ideal for Altamira experience. Have dinner at La Villa Restaurant; the food and service were remarkable.
Stayed 1 night in May 2019
Response from Alicia Ruiz on May 20, 2019
Dear Gretchen, Thank you very much for your review of our Hotel Cuevas , we are very pleased to hear that you had an unforgettable experience with us. We look forward to be able to welcome you again in the very near future. Kind Regards, Team Hotel Cuevas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from M on Apr 29, 2019
Gracias por su generosa puntuación. Esto nos ayuda a seguir con fuerza e ilusión haciendo felices a nuestros clientes. Un saludo, Equipo Hotel Cuevas

10/10 Excellent

Ursula, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just on outskirts of town, well located for short stroll in the evening.
Stayed 3 nights in Oct 2018
Response from M on Nov 4, 2018
Dear Ursula, Thank you for your kind words and excellent mark. We would love to have you back as soon as you can plan another trip to Cantabria !! Best Regards, Mariella

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. I hope to stay here again.
A modern hotel, tastefully furnished and decorated.
Stayed 1 night in Sep 2018
Response from M on Sep 25, 2018
Dear Ian, I am thrilled to learn that you had a pleasant stay with us! Thank you very much for taking the time to share your experience.The team and I look forward to welcoming you back soon! Best Regards,Mariella

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great position. New hotel with great facilities and friendly staf.
Stayed 2 nights in Sep 2018
Response from HotelCuevas on Sep 8, 2018
Dear Leanne, it was such a pleasure having you with us. Thank you for choosing our hotel, we hope we can see you soon!

10/10 Excellent

Morna, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, recently refurbished hotel.
The Hotel Cuevas is the perfect location to spend time in the beautiful and historic town of Santillana del Mar and to visit the Cantabrian countryside and coastline. The staff couldn't have been friendlier and nothing was too much trouble. Beautiful pool and garden area with quirky VW camper bar, hot tub was a plus after a long day walking. Hotel served delicious bar menu and breakfast freshly prepared every morning. Can't forget to mention the unbelievably comfy bed. Highly recommend this modern hotel set in a very traditional Cantabrian town.
Stayed 10 nights in Jul 2018
Response from HotelCuevas on Jul 29, 2018
Thank you so much Morna, it was such a pleasure having you with us, thanks for being so kind and giving us always a smile. We hope you come back and enjoy as much as you did or even more. We're looking forward to seeing you again! Kind regards, The Hotel Cuevas team.

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Cueva
En líneas generales bien, servicio de recepción y ayuda muy bien, ubicación bien. La ducha pequeña y y estrecha, y como a todas le faltaba elel asidero.
Stayed 2 nights in Oct 2023
Response from Hotel Cuevas on Oct 31, 2023
Estimado Juan,Gracias por su comentario. Tenemos en cuenta sus aportaciones.Un saludo!

10/10 Excellent

Anne Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderne hotel i meget gamle omgivelser
Moderne gennemrenoveret hyggeligt hotel i helt egen stil. Imødekommende personale. Central beliggenhed i gåafstand til den gamle by.
Stayed 2 nights in Oct 2023
Response from M on Oct 20, 2023
Dear Customer,We thank you for the time and effort invested in evaluating us. It is very helpful and motivating to read reviews like yours.Receive a cordial greeting!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cuevas es un lugar espectacular. Desde su ubicación hasta la limpieza y la atención de su personal. Los muchachos que atienden el restaurante, el area de la piscina y las chicas de la recepción. Todos muy amables. La zona es hermosa y se puede ir a pie a muchos lugares. En fin, es un hotel altamente recomendado!
Stayed 2 nights in Sep 2023
Response from M on Sep 29, 2023
Buenas tardes Jose,Nos alegra mucho leer que ha podido disfrutar de su estancia con nosotros. Esperamos que no sea la última vez y podamos seguir haciéndolos disfrutar.Agradecerle por último tomar parte de su tiempo para compartir su experiencia.Un saludo de parte de todo el equipo.

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique accueil et superbe séjour.
Sans surprise. Exactement ce que nous cherchions. Calme, propreté, superbes chambres et une équipe incroyablement agréable et serviable. L’hôtel est remarquablement bien placé à 300m du centre de Santillana et de son effervescence. Il y a même un petit cadeau au moment du départ…
Stayed 4 nights in Aug 2023
Response from M on Aug 20, 2023
Cher Patrick Nous tenons, dans un premier temps, à vous remercier d'avoir prix le temps d'exprimer votre sentiment au sujet de notre hôtel Cuevas Nous avons été très heureux de vous accueillir et ainsi faire de votre séjour un véritable succès. Nous espérons vous revoir très prochainement pour un voyage tout aussi réussi ! Bien cordialement, Equipe Cuevas

10/10 Excellent

MARIAN MUÑOZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso, cuidada decoración, con muy buen gusto. El personal muy amable y atento. Lo recomiendo.
Stayed 4 nights in Jul 2023
Response from M on Aug 20, 2023
Marian Gracias por valorar su experiencia en el Hotel Cuevas. Es un placer para nosotros saber disfrutó de su estancia y que todos nuestros servicios fueran de su agrado. Esperamos, honestamente, poder darle la bienvenida pronto de nuevo. Saludos Equipo Cuevas

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantástico lugar para conocer Cantabria. El alojamiento es excelente y su personal aún mejor.
Stayed 5 nights in Jul 2023
Response from M on Aug 20, 2023
Manuel, nos llena de satisfacción comprobar que todos nuestros esfuerzos tienen recompensa, gracias por acudir a nuestro establecimiento y gracias por darnos su opinión. Un cordial saludo y hasta pronto. Equipo Cuevas

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional estancia! El hotel nuevo y todo muy cuidado, muy bien ubicado; la piscina genial y el desayuno espectacular. Y todo el personal muy amable y cordial. Totalmente recomendable. Desde luego volveremos !
Stayed 1 night in Jul 2023
Response from M on Aug 20, 2023
Javier, Nos ilusiona mucho saber que han disfrutado de la experiencia! Gracias por elegir nuestro Hotel y dedicar parte de su tiempo a compartir sus impresiones. Esperamos volverles a ver muy pronto!. Un cordial saludo. Equipo Cuevas!