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Imperio Suites

Property class: 3

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You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Imperio Suites. Stay connected with free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double or 2 Twin Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Minibar, in-room safe, desk, blackout drapes

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the area

Downtown Santiago, a neighborhood in Santiago, is home to Imperio Suites. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile. Visit our Santiago travel guide
Map
Rodulfo Philips 32, Santiago, 8370097

What's nearby

  • A subway station with a mural on the wall and a train on the platform.
    University of Santiago-Chile
    3 min walk - 0.3 km
  • A modern museum interior with glass walls, wooden floors, and various exhibits.
    Museum of Memory and Human Rights
    17 min walk - 1.5 km
  • A cityscape at sunset with a prominent dome-shaped building in the foreground.
    Movistar Arena
    4 min drive - 2.6 km
  • O'Higgins Park
    3 min drive - 2.3 km
  • Fantasilandia
    3 min drive - 2.3 km

Getting around

  • Santiago Central Station
    3 min walk
  • Latin American Union Station
    3 min walk
  • Santiago Intl. Airport (SCL)
    21 min drive

Restaurants

  • Starbucks
    3 min walk
  • Shu Xiang
    4 min walk
  • Xiang Man Lou
    9 min walk
  • San Camilo
    2 min walk
  • El Arca Restaurante
    9 min walk

About this property

Imperio Suites

  • Hotel near Costanera Center
  • A free breakfast buffet, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Imperio Suites. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Tour/ticket assistance, 1 meeting room, and a porter/bellhop
    • Concierge services, multilingual staff, and smoke-free premises
    • Luggage storage, an elevator, and a TV in the lobby
  • Room features
  • All 60 rooms boast comforts such as separate sitting areas, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and shower/tub combinations
    • 32-inch flat-screen TVs with cable channels
    • Separate sitting areas, fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The seasonal pool will be open from November to March

Frequently asked questions

Does Imperio Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Imperio Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Imperio Suites doesn't offer parking.

What time is check-in at Imperio Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Imperio Suites?

Check-out is at 11 AM.

Where is Imperio Suites located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of University of Santiago-Chile and Parque Quinta Normal. Centro Cultural Matucana 100 and Museum of Memory and Human Rights are also within 1 mi (2 km). Latin American Union Station and Santiago Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Imperio Suites Reviews

5.8

6.4

Cleanliness

4.6

Location

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The pool was a small wading pool. The neighborhood was unsafe, filled with thieves.
Stayed 5 nights in Jan 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel reception was unfriendly. The first room we were given had no running water, including for the toilet. The rooftop pool was scummy and unusable. We did have one staff person kindly help us find a better room.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Silvia

Disliked: Staff & service

Zona de ubicacion horrible

Del hotel solo decir que podrian ofrecer algun servicio de restaurante y/o bufet, ya que la zona es tan horrible que luego de las 19 hs es imposible conseguir algun lugar abierto para comer algo, solo hay un mini restaurante a la vuelta del hotel, nada mas.
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

Jackson

Disliked: Room comfort

Bien pero...

El hotel está bien ubicado y en general la experiencia fue buena. Los puntos en contra fueron: 1. La señal de Internet es pésima en el cuarto que me asignaron. 2. La puerta del baño no servía y la puerta del cuarto tenia que cerrarla con mucha fuerza.
Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

José

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hice una reserva para habitación matrimonial y me asignaron una cuádruple. No me dieron ninguna solución. Mala atención en recepcion
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
No pude ocupar la habitación, ya que la reserva no se realizó el mismo día. Y me cargaron el dinero a la tarjeta
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019