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Reviews of Hotel Baleares

3 out of 5
Hotel Baleares
Almirante Simpson 59, Santiago, Region Metropolitana

Reviews

6.2
Rating 10 - Excellent. 10 out of 58 reviews" "
Rating 8 - Good. 12 out of 58 reviews" "
Rating 6 - Okay. 15 out of 58 reviews" "
Rating 4 - Poor. 17 out of 58 reviews" "
Rating 2 - Terrible. 4 out of 58 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
A thoughtful and spacious place to stay
The pros: Great amount of space, excellent vaulted ceilings Prompt breakfast service - starting early They gave us access to a room even after checkout, as we had little children who needed to nap before our flight -- so generous and it made all the difference. The cons: Spotty internet access in our room No curtain on a decorative window in our room - tough with little ones A bit dated and in need of a "touch up"

4/10 Poor

Mike , UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, disinterested staff
The staff looked bored and were very unhelpful. The facilities were dated and dirty. There was a buffet breakfast but the bread was limited to two slices per person!

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great value for money hotel with very friendly staff and super location in center without busy traffic outside.

2/10 Terrible

Lamya, La Jolla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is totally misrepresented
Shocked that no elevators were available, and we had to carry luggage to third floor. No air conditioning, just fans when we insisted on ventilation. No in-room safe as advertised, no premium bedding, rooms are in terrible condition (rubber bands to close closets), no hair dryers as advertised. Windows didn't close. Breakfast was terrible: bread as hard as rock, milk was off, coffee had been re-heated. Building has a lot of potential but in desperate need of remodeling

2/10 Terrible

Lamya, SoCal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was totally misadvertised
Total misrepresentation of the hotel. Not as advertised. No elevators and we were on third floor! No in room or office safe as advertised. Closets closed with rubber bands. Breakfast was inedible: stale bread, milk was off, etc.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not coming back to this hotel
I first booked 2 nights in this hotel with Expedia and about 5 days before changed to only 1 night because of changes in my traveling plans. Expedia sent me an email confirming my changes with the reservation but my credit card still got charged 2 nights and the hotel staff told my I have to deal with Expedia about the refund and Expedia told me the hotel is responsible for the refund and I have to call them. I don't really care about the money at this point but I'm very disappointed with both Expedia and the Hotel. The hotel's location is great next to metro Baquedano and that's probably the only good thing about it. If you stay in the first floor is very loud and you can also hear everything from the floor above you. Not enough towels and the bathroom light wasn't working properly. I stayed two times before in this place but I don't know what happened to it.

4/10 Poor

emm, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy carpets, very worn out room
The carpets were so stained and old and disgusting that I kept flip flops on except when in the gross shower. Worn out room, stuffy, mediocre bed. No air conditioning, just a broken fan. Wifi did not work (none of the 3 passwords worked) and the staffer just said, "Oh, Sorry." Pretty sure she just needed to reset a button or find the correct passwords, as their very slooooow free computer's internet was just fine. Breakfast was cookies, toast, cheese, coffee- basic. Good location near the metro, but I would suggest finding somewhere else at this price point. We had stayed in a fantastic apart-hotel our first time through and it was fantastic, but unfortunately those places do not store your luggage during the day if you have a late flight.

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

OVERMIND, Lima, Peru

Liked: Cleanliness
Affordable hotel
I arrived late to the hotel, but there were no problems for checking in. The hotel is actually an old large house, so the floors are made of wood and they sound when you walk on them. Of course, not a lot of noise, but you could slightly hear when someone was walking around your room. A friend told me later that the hotel was located near an area of intense nocturnal activity. I did not notice since I arrived late both nights I stayed there and went directly from the car to my room. There was one minor incident: on a Sunday, the guys that were responsible for serving breakfast did not show up at the hotel, so the recepcionist had to take care of that. All things considered, it served the purpose of having a clean hotel for spending the nights in Santiago at an affordable price.

6/10 Okay

mlv, mound mpls

baleares
nice staff always willing to help good location for seeing alot of the city

8/10 Good

Marylou, Mound Minneapolis

Liked: Staff & service, room comfort
Baleares in Santeago Chile
very near downtown area but quieter walking distance to many attractions and metro just 1 blook away, the help are wonderful they go out of thier way to assist you and find adventures your interested in possibly more could speek english but I seemed to be the only english speeking person thier

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very basic rooms and quite small...

6/10 Okay

Eliseu, Sao Paulo, Brazil

Liked: Cleanliness, room comfort
Not impressed, good location
Old hotel placed in a good and safe neighborhood, very close to the subway. Nice staff. The hotel has free wi-fi and breakfast. If you plann to check in lately, don't forget to warn the hotel, because I had waited 5 min (or more) outside the hotel when I arrived at 2:00 am, in a cold weather.

6/10 Okay

Verified traveller

Liked: Staff & service
Solo para dormir.
El personal es muy amable y te ayudan en todo. Las instalaciones son viejas y la calidad de la limpieza podría mejorar. Si no eres muy exquisito, para dormir es suficiente.
Stayed 1 night in Sep 2018
Response from hotel baleares on Sep 22, 2018
Agradecemos sus comentarios sobre Hotel baleares , estos nos ayudan a mejorar el servicio en hospedaje a nuestros huéspedes.

6/10 Okay

Olga

Liked: Staff & service
Buena relación costo-beneficio
Elegí este hotel por su excelente ubicación y el precio muy favorable. Este hotel no tiene ascensor y las habitaciones están en el segundo y tercer piso. Era un reto subir las maletas por una escalera muy estrecha. El desayuno era muy básico pero bueno por el precio que pagué.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lo recomiendo
Hotel muy viejo y mal mantenido. HAbitacion basica

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel simples, porém limpo. Ótima localização.
Hotel simples porém limpo. Staff atencioso. Válido principalmente pelo preço e localização. Tv com muitos canais, Wi Fi limitada à recepção. Banho muito bom, cama nem tanto.

4/10 Poor

VANESSA

Disliked: Cleanliness, property conditions & facilities, room comfort
Boa localização
Localização ótima, atendimento também. Mas o quarto estava lastimável... muito velho, danificado, sem condições de ser habitado... ainda bem que ficamos apenas uma noite.

8/10 Good

Denisse

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
hotel limpo e conveniente
Foi bom!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo, cerca del centro
Muy buena, la pasamos muy bien. Nos ayudaron a ir hacia donde queriamos hacer compras

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones mal limpiadas. Sin placard. Básica.
No es lo que me vendieron por Internet. Sólo para guardar dos autos y tenes que abrir una cadena con candado. Suciedad. Mala atención. Impresentable.

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
antiguo y decorado, personal muy amable
reserve para cuatro y al llegar nos encontramos con una habitación para tres, por las explicaciones en el hotel el problema fue de la pagina con la que reserve. hoteles.com

10/10 Excellent

Evelyn, valparaiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yo recomiendo el Hotel Baleares
Fue una buena experiencia.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Inseguro
La verdad que no condice la realidad con lo que publican en internet al momento de la compra. Llamamos para confirmar si trnia estacionamiento tal como figuraba en las condiciones y nos dijeron que si, cuando llegamos resulta que no contaba con estacionamiento y fuimos victima de la delincuencia enfrente del hotel.

6/10 Okay

laura, Argentina

Opinión Hotel Baleares
Hotel cómodo y buena atencion, el desayuno un poco pobre y no tiene suficiente espacio para el estacionamiento ( capacidad solo 3 autos ). El trato amable y cordial

6/10 Okay

Verified traveller

8/10 Good

Leandro O, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno y barato
El hotel esta bien ubicado cerca de transporte, restaurantes, centros comerciales, etc, el personal del hotel siempre disponible y atenta ante los pedidos del turista.

4/10 Poor

carlos, El hoyo CHUBUT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
decepcionado
realmente esperaba mas confort,la atencion de el personal es muy esmerada,pero las condiciones del hotel dejan mucho que desear,la higiene de las habitaciones las hace un hombre ,quien no le pone la delicadeza de una mujer ,ese toque le faltaba y se nota ,el baño despide olor constantemente y despues d un tiempo uno se acostumbra ,pero al salir y volver a entrar dan ganas de irse ,mucha falta de higiene en los pasillos alfombrados y escalera alfombrada ,a la aspiradora no la conocen

10/10 Excellent

jorge, cordoba, arg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo, centrico cerca de estaci subte de santiago
Excelente relación precios/servicio. Personal amable y desayuno excelente. Wifi funciona bien. Estacionamiento chico.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Boa localização.
Estadia boa. Hotel bem localizado. Café da manhã fraco. Calefação ruim.

2/10 Terrible

Neusa, São Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não voltaria mais a me hospedar.
Café da manhã péssimo, passei todos os dias tomando chá . leite e café gosto muito ruim. Não gostei do tratamento principalmente da gerente. Não tinha lugar nem para pendurar toalhas e roupas no banheiro e nem no quarto. Não tem frigobar nem cofre.

4/10 Poor

Genaro, Argentina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poco recomendable.
Deficiente calefacción. Mala predisposición de la recepcionista, poco cordial.

6/10 Okay

PAULO JOSE P, salvador

Boa localização
tudo dentro dos conformes. Localização é seu grande diferencial. Perto de uma praça com brinquedos para criança muito boa, perto da bellavista e metrô baquedano.

10/10 Excellent

Eloa C, rio de janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
viagem ao Chile perfeita!
localização excelente, funcionario simpaticos, otima viagem e hospedagem. perto de tudo, muito bom, voltaremos!!!!o Chile é tudo de bom, país excelente!!!!

8/10 Good

岩田, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段なりに快適なホテル
外見や建物はちょっと古いけど、部屋は清潔で特に不満はありませんでした。 中央広場や市場までは歩いて10から15分ほど。近くにコンビニ、レストラン等があります。 スタッフはほぼスペイン語のみですが、親切に対応してくれます。 他の同クラスのホテルも同じようですが、部屋の鍵がかけずらいです。

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
pontos positivos e negativos
pontos positivos do hotel: otima localizaçao, atendimento e conforto da cama. pontos negativos: edificio antigo, com escada e sem elevador, banheiro mto pequeno com cortina de plastico sem espaço para um banho agradavel, quarto com carpet antigo em cima de assoalho de madeira que cada passo faz enorme barulho, sem nenhuma mesa no quarto, nem frigobar. Café da manha fraco sem nenhuma fruta , pão fatiado contados as fatias e somente isso.

4/10 Poor

David, Paris

Liked: Cleanliness, room comfort
Trompeur
L'hotel n'a rien à voir avec la présentation qui en est faite: dans la chambre pas de coffre-fort, pas de téléphone, pas de mini-bar. De plus, à l'arrivée, la limite du check-out a été annoncé à 11h au lieu de 12h30 indiqué sur la description. Heureusement, le réceptioniste a été compréhensif et m'a trouvé une chambre (une des rares) avec coffre-fort. Mais il est indispensable de mettre à jour la description qui est trompeuse!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
muy buena atencion
Muy bueno

10/10 Excellent

Damaris, Copiapo

Liked: Cleanliness, staff & service, room comfort
Atencion
Nuestra estadía con mi esposo estuvo marcada en una atención personalizada y familiar... siempre hubo una buena disposición en ayudarnos ante alguna inquietud; que este sólo echo aminorizo las falencias en la parte estructural.... por lo mismo, como debemos volver a Santiago, es que reservamos para esta semana nuevamente...

4/10 Poor

Edith, Herning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
som et vandrehjem
Ikke svarende til det lovede niveau - meget spartansk morgenmad
Response from HOTEL BALEARES on May 31, 2014
Kære gæst. Morgenmad er temmelig fuld. Den består af brød (3), krydderier, ost, salami italiano.Cereales, mælk, yoghurt, te, kaffe korn, frie saft forbrug. Hotellet er et 2-stjernet lille. Morgenmad er ikke buffet, men det er mere end en almindelig og aktuel kontinentale og er inden for sats.

4/10 Poor

Pablo, Buenos Aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modesto
Hotel viejo, modesto y deteriorado
Response from HOTEL BALEARES on May 31, 2014
Estimado Pablo. Tienes razón, es un hotel modesto. Desde marzo de este año hemos iniciado la fase de reparaciones de la casona.Esperamos nos visites nuevamente y puedas ver lo hermoso que está quedando. Gracias por tu comentario.

8/10 Good

sergio, muy buena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen precio
muy buena
Response from HOTEL BALEARES on May 31, 2014
Estimado Sergio... muchas gracias por tu positivo comentario. Esperamos vuelvas a hospedarte en Hotel Baleares.

8/10 Good

Francisco, Rihue

Liked: Cleanliness, property conditions & facilities, room comfort
temperatura habitación
Si mayores observaciones

6/10 Okay

Fatima

Liked: Cleanliness, staff & service
Bom custo/beneficio mas necessita manutençao
Fiquei somente 1 dia, os funcionarios sao muito educados e amáveis. Porem nosso quarto especificamente era de frente para a rua entao fazia muito barulho e como estava calor tinhamos q deixar a janela aberta. O ventilador de teto só funcionava com a lampada acesa, logo nao tinhamos como deixar o ventilador ligado a noite o que piorou o calor. O chao de madeira faz barulho demais. A banheira estava descascando a pintura aparentando sujeira mas nao estava suja apenas velha mesmo. Mas pelo preço do hotel está razoavel.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
BOA LOCALIZAÇÃO
O hotel Baleares fica muito bem localizado, porem, o hotel é muito antigo..a limpeza é boa, o atendimento é bom, mas o café da manha é muito ruim, deixa muito a desejar.

6/10 Okay

Ruben

Disliked: Cleanliness, property conditions & facilities
Si no eres muy pretencioso...
Para la persona que solo está de paso por Santiago está dentro de lo aceptable. Es un edificio antiguo y le faltaría un poco de mantenimiento. Se debería mejorar un poquito mas el servicio del desayuno. Para agregar algo positivo, el hotel está muy bien ubicado, a tan solo 1 cuadra del metro,es accesible desde cualquier medio de transporte.

2/10 Terrible

Harkensee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unica coisa boa e a localização.
Estive neste hotel em julho/12, foi uma experiencia frustante desde o primeiro dia: 1) O quarto não tem nada do que e especificado aqui no site, ou seja: Ventilador de teto / minibar / radiorelogio / secador de cabelo / ferro de passar / vista para a cidade (a minha janela ficava de frente para uma parede!) , mesa de escritorio / o chuveiro fica dentro de uma banheira minuscula e voce fica o tempo todo batendo na cortina de plastico. 2) Limpeza: toda noite tinhamos de pedir toalhas para os atendentes pois colocavam sempre uma a menos, e uma noite tivemos de nos secar com TOALHAS DE ROSTO!! pois não haviam chegado as de banho (legal né!) 3) Atendimento: Uma noite pedimos para nos acordarem as 06:00 pois tinhamos um passeio agendado, NINGUEM LIGOU no quarto. Pedimos orientação para um passeio, e a funcionaria nos indicou uma empresa, depois ficamos sabendo que esta era apenas o DOBRO do que as outras cobravam pelo mesmo passeio!! 4) Manutenção: O quarto e o andar inteiro rangia as tabuas do chão e era muito irritante pois qualquer um que levantasse a noite, acabava acordando alguem. 5) Preço: Fiz a reserva por este site e quando fui fazer o check-out o preço cobrado era apenas o dobro do que foi confirmado pela reserva, como estavamos de saida, para não perder o voo tive de arcar com o prejuizo. O que tinha de bom era apenas a localização!!! Resumindo: Pensem bem!! Eu não aconselho.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4B baleares, bueno, bonito y barato
Buen servicio de los trabajadores y buena atención, la ubicación del hotel es muy buena y quedan cerca el metro y el patio bellavista para tomar unos tragos y pasarla bien. Simplemente muy bueno por el precio.