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Reviews of Hostal La Hiedra

3.5 out of 5
Hostal La Hiedra
Calle 13 No. 258, Entre 10 y 12, Reparto Vista Alegre, Santiago de Cuba, Santiago de Cuba

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet Area and the staff is very Professional.
Stayed 3 nights in Jan 2024
Response from La Hiedra team on Feb 5, 2024
Dear Abraham,Thank you very much for your positive feedback. We are very pleased that you had a great time with us. We will continue working to satisfy our clients expectations. Hope to see you again!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in family home
The stay at the La Hierdra was excellent! It is a bit of distance from downtown, but it is quiet and easy to get to via bus, moto-taxi or a 30 min walk. It is very clean, the breakfast is excellent and plenty. The rooms are spacious and get tidied every day. They offer dinner which is a 4 course meal and is very good as well. Rey and Nani are very helpful in providing historical context of Cuba, also setting up private tour guides, and taxis. The inter-generational family is very welcoming and the gardens were really beautiful. There is wifi capacity and is definitely a place I would come back to.
Stayed 6 nights in Jan 2019
Response from Hostal La Hiedra on Feb 13, 2019
Dear Cindy, thank you so much for your excellent feedback, it is so important for us. It is heartwarming to know that you enjoyed our place. We wish we can host you again. Warm regards from Cuba!

10/10 Excellent

Steve

Stayed 2 nights in Jan 2024

10/10 Excellent

Bruno

Stayed 4 nights in May 2022

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beste accommodatie in onze vier weken Cuba. Mooie locatie barstensvol sfeer. Charismatische eigenaar. Gids voor stads tour verbonden aan de casa. Diner en ontbijt top. Niet het goedkoopste adres, maar zeker het beste.
Stayed 3 nights in Mar 2022
Response from Hostal La Hiedra on Mar 31, 2022
Dear Arnold. Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

2/10 Terrible

Emanuele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propietaria pazza è razzista
Hostal la hiedra. Grosso problema con la propietaria . Non ha fatto entrare le due ragazze di colore che erano con noi . Ha detto che erano ragazze di strada offendendo profondamente me il mio amico e le 2 nostre amiche . Abbiamo dovuto pagare una altra struttura per ospitarle . Ora vorremmo il rimborso .... in più mancava spesso la acqua calda e spegneva la aria condizionata ...
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout le personnel est très aimable et très accueillant. La maison est merveilleusement bien tenue et très confortable.
Stayed 5 nights in Apr 2019
Response from Hostal La Hiedra on May 8, 2019
Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good “casa” in Santiago de Cuba.
Friendly reception and clean house. We had room no 1 with good relaxing chairs outside in front of our room. This house has her own cook. We had three times breakfast and dinner which was excellent, served in the garden. Save parking place for the car. Pieta and Ronald.
Stayed 3 nights in Feb 2019
Response from Hostal La Hiedra on Mar 6, 2019
Dear Pieta and Ronald. Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Villa La Hiedra ist architektonisch und von ihrer Einrichtung her ein kulturhistorisches Juwel. Frühstück und Abendessen werden in dem malerischen Garten-Innenhof serviert. Die Gastgeber sind überaus liebenswürdig und hilfsbereit, sie haben uns unter anderem bei der Anschlussbuchung sehr unterstützt. Der Service der Mitarbeiter ist perfekt und herzlich zugleich. Die Zimmer sind groß, sehr hübsch eingerichtet und liegen ruhig zum Innenhof. La Hiedra liegt im ruhigen Villenviertel Vista Allegre außerhalb des sehr quirligen Zentrums.
Stayed 2 nights in Feb 2019
Response from Hostal La Hiedra on Feb 21, 2019
Thank you for your feedback, it is so important for us. Warm regards from Cuba!