Santa Ana Volcano Tours and Activities

We refused to check in and had to find other local accommodations. The directions were off by 1 mile, requiring getting locals to help find the place. When we got there we found 1) No way to secure our belongings, since door locks were not working, 2) no A/C in the main rooms and 90 degrees without fans, 3) Open access from the public beach, 4) cockroaches, 5) bad neighborhood without the listed local restaurants and shops, 6) Poorly maintained pool, barbeque, and other amenities. Host responses were slow and unhelpful. We are dealing with Expedia for a refund.