Exterior

Reviews of Holiday Inn Express & Suites Sanford- Lake Mary, an IHG Hotel

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 543 reviews" "
Rating 8 - Good. 78 out of 543 reviews" "
Rating 6 - Okay. 29 out of 543 reviews" "
Rating 4 - Poor. 14 out of 543 reviews" "
Rating 2 - Terrible. 23 out of 543 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had bugs in the bed. My wife received several bug bites on her arm and leg. The female at the front desk said no other rooms were available. She didn't express any sympathy for the situation & made no attempt to find us another hotel. She claimed that a manager would call us, however no manager called. We left the hotel and had to drive home. Worst hotel ever.
Stayed 1 night in May 2024

10/10 Excellent

Fran

Stayed 3 nights in May 2024

8/10 Good

lorraine, Altamonte Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,nice room, breakfast, pool. Right on ramp to highway, noisy
Stayed 3 nights in May 2024
Response from GM on May 22, 2024
Dear Lorraine,Thank you for your positive feedback about our clean rooms, breakfast and pool facilities. We're glad you enjoyed your stay! We apologize for any inconvenience caused by the highway noise. We're always looking for ways to improve our guest experience and appreciate your input. We hope to welcome you back soon!Warm regards,Hotel Management

10/10 Excellent

Matthew

Liked: Cleanliness
Nice and clean! Beds were sooo comfortable!!
Stayed 1 night in May 2024
Response from GM on May 20, 2024
Dear Matthew,We're thrilled to hear that you enjoyed your stay with us and found our accommodations to your liking! It's wonderful to know that our comfy beds contributed to a restful experience. We appreciate your positive feedback and look forward to making your next visit to our hotel just as enjoyable. Your satisfaction is our priority. Thank you again for choosing our hotel.Warm regards,Hotel Management

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, good variety for breakfast, room cleaned during stay and elevator cannot be used to go up without your room key. Nice security!
Stayed 2 nights in May 2024
Response from GM on May 20, 2024
Dear Kimberly,We are thrilled to hear that you enjoyed your stay at our hotel, especially appreciating our beautiful rooms, breakfast variety, cleanliness, and our security measures. Your feedback is invaluable to us. We strive to provide a comfortable and secure environment for all our guests. Looking forward to welcoming you back for another delightful experience.Warm regards,Hotel Management

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had trouble sleeping due to the noise of cars entering the highway. I suggest you get a room not on the highway side. Other than that rooms were nice and hotel was very clean
Stayed 1 night in May 2024
Response from GM on May 20, 2024
Dear Sarah,Thank you for your honest review. We appreciate your positive comments about our clean rooms and hotel. We are truly sorry for the noise disruption during your stay and value your suggestion. We'll strive to make your next stay as peaceful and comfortable as possible. We hope to welcome you back soon.Warm regards,Hotel Management

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay. I’ll be back again
Stayed 1 night in May 2024
Response from GM on May 17, 2024
Dear Daniel,Thank you for your wonderful review! We are thrilled to hear you had a good stay at our hotel. It's heartening to know our efforts to provide an exceptional experience resonated with you. We eagerly look forward to your return and strive to make your next visit even more enjoyable. Thanks again for choosing us!Warm regards,Hotel Management

8/10 Good

Marti

Travelled with family, Travelled with family and small children
Liked: Staff & service
This was a nice stay, but overpriced for what we got. Breakfast was nice and every staff member we interacted with was wonderful! The hotel just wasn't as nice as I'd hoped. The staff made the subpar hotel feel homey though!
Stayed 2 nights in May 2024
Response from GM on May 13, 2024
Dear Marti, We're delighted you found our staff wonderful and enjoyed the breakfast! We strive to provide a homey atmosphere and are glad to hear we achieved this. We understand your feedback about pricing and we're constantly working to enhance our services to match the value. Looking forward to welcoming you back to improve your experience.Warm regards,Hotel Management

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean
Stayed 2 nights in May 2024
Response from GM on May 13, 2024
Dear Sergio,Thank you for choosing our hotel and taking the time to share your feedback. We are delighted to hear that you appreciated our commitment to cleanliness. It's wonderful comments like yours that motivate us to strive for excellence. We hope to have the opportunity to welcome you back soon for another impeccable stay!Warm regards,Hotel Management

10/10 Excellent

Jamie, Rio Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient; staff was friendly and helpful.
Stayed 1 night in May 2024
Response from GM on May 13, 2024
Dear Jamie,Thank you for sharing your delightful experience at our hotel. We're thrilled to hear you enjoyed the tranquility and convenience we offer. It warms our hearts to know our friendly and helpful staff made your stay even more enjoyable. We hope to welcome you back soon for another peaceful and pleasant stay.Warm regards,Hotel Management

8/10 Good

Sybil, N Dinwiddie

Liked: Cleanliness, staff & service, property conditions & facilities
The entrance was very inconveniently located behind McDonald's drive-thru. I was assigned to a room that was supposedly handcapped equipped. The door to bathroom was broken. Definitely not ADA compliant
Stayed 1 night in May 2024
Response from GM on May 13, 2024
Dear Sybil, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced regarding the entrance and your room. We appreciate you bringing the bathroom door and ADA compliance to our attention. Your feedback is invaluable as we strive to improve our guest experience. We hope to welcome you back for a more seamless stay in the future.Warm regards,Hotel Management

10/10 Excellent

Jodie, Saint Cloud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly.
Stayed 1 night in Apr 2024
Response from GM on May 10, 2024
Dear Jodie,Thank you for your positive feedback! We're thrilled to know that you found our hotel clean and our staff friendly. These are qualities we aim to uphold. We hope to welcome you back to our hotel in the near future. Thank you for choosing us for your stay!Warm regards,Hotel Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly accommodating employees Clean and comfortable rooms Will use hotel again
Stayed 1 night in May 2024
Response from GM on May 10, 2024
Dear Gary,Thank you so much for your 5-star review! We are thrilled to hear that our staff managed to make your stay at our hotel a comfortable one. It's great to know you appreciated our clean rooms as well. We look forward to welcoming you back in the future. Your kind words are greatly appreciated!Warm regards,Hotel Management

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a.breath of fresh air.No dog smell. The rooms are bright with sufficient lighting. There is enough surface to put out your computors and stuff you need open. Enough room to open suotcases. Faboulous beds and TWO sheets. After six weeks of hotels this was a gem Welldone
Stayed 1 night in May 2024
Response from GM on May 5, 2024
Dear Dave, We're thrilled you enjoyed your stay at our hotel and found it to be a 'breath of fresh air'. We strive to provide our guests with comfortable and well-equipped rooms, and it's wonderful to hear that you appreciated these details. Your kind words about our fabulous beds and ample space have truly made our day. Thank you for choosing us during your travel. We look forward to welcoming you back soon!Warm regards,Hotel Management

10/10 Excellent

Costa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, happy to see many breakfast options. Extremely clean hotel.
Stayed 1 night in May 2024
Response from GM on May 3, 2024
Dear Costa,We're thrilled to know that our staff, breakfast options, and cleanliness met your expectations. Your kind words serve as a great motivator to our team. We hope to welcome you back soon for another delightful experience. Thanks for choosing our hotel and for your 5-star review.Warm regards,Hotel Management

10/10 Excellent

Ivan John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to restaurants and everything we needed.
Stayed 3 nights in Apr 2024
Response from GM on Apr 29, 2024
Dear Ivan John,We're thrilled to hear you enjoyed your stay at our hotel and found our location convenient for all your needs. Your kind words truly inspire us to continue delivering exceptional service to our guests. We look forward to welcoming you back for another pleasant experience. Thanks for choosing us for your stay.Warm regards,Hotel Management

10/10 Excellent

Rande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always polite, professional and courteous. Hotel was great with very good security. Only issue is its closeness to I-4. Woke up to sirens and semi truck noise occasionally. Absolutely would book at this hotel again. Noise from interstate was really not a problem.
Stayed 5 nights in Apr 2024
Response from GM on Apr 29, 2024
Dear Rande,Thank you for your kind words and the 5-star review. We're delighted to hear that our staff's professionalism and our hotel's security met your expectations. We understand the occasional noise from the interstate and appreciate your understanding. We're thrilled you would choose to stay with us again and look forward to welcoming you back.Warm regards,Hotel Management

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property served its purpose. We needed one night arriving late and leaving very early before a flight out of Sanford airport. It was clean, new and comfortable, though a bit noisy from highway traffic right next-door. Did not partake in any of the local restaurants (there were some good choices, close by) or other services of the hotel. Front desk staff was pleasant. Overall a solid option for what we needed.
Stayed 1 night in Apr 2024
Response from GM on Apr 25, 2024
Dear Sara, Thank you for your review and for choosing our hotel. We're glad to know that our property met your needs and you found our staff pleasant. We appreciate your feedback about the noise and will look into measures to improve this aspect. We hope to welcome you back in the future to enjoy our local dining options and additional services. Safe travels!Warm regards,Hotel Management

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 23, 2024
Dear Peter,Thank you for taking the time to rate us. We're thrilled to see that you've awarded us a 5-star rating. It's feedback like yours that inspires us to provide exceptional service to our guests. We hope to welcome you back soon and provide an even better experience. Warm regards,Hotel Management

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly convenient to almost everything
Stayed 2 nights in Apr 2024
Response from GM on Apr 22, 2024
Dear Erica,Thank you for sharing your wonderful experience at our hotel. We're thrilled to know you appreciated our convenient location. It's indeed our goal to make everything easily accessible for our guests. We look forward to having the pleasure of welcoming you back on your next visit.Warm regards,Hotel Management

10/10 Excellent

Siphandone

Stayed 1 night in Apr 2024
Response from GM on May 11, 2024
Dear Siphandone, Thank you for giving us a 5-star rating! We're thrilled to know that you enjoyed your stay with us. While we love hearing detailed feedback, your rating alone tells us that we were able to provide an exceptional experience. We hope to have the pleasure of welcoming you back in the near future.Best regards.Hotel Management.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from GM on Apr 19, 2024
Dear Dorothy, Thank you for giving us a 5-star rating! We're thrilled to know that you enjoyed your stay at our hotel. We strive to provide exceptional service to all our guests and your high rating validates our efforts. We look forward to welcoming you back soon for another great experience. Thanks again!

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from GM on Apr 16, 2024
Dear William, Thank you for choosing our hotel for your stay and for taking the time to leave a review. We're thrilled to hear you enjoyed your time with us. Your feedback is greatly appreciated and will help us to continue improving our services. We hope to have the pleasure of welcoming you back in the near future.Warm regards,Hotel Management

10/10 Excellent

Madison

Travelled with family and small children
Clean and ready for us when we got there! Easy access to other activities. Loud from the highway traffic but that’s to be expected. Bring a sound machine if you have small children!
Stayed 1 night in Apr 2024
Response from GM on Apr 12, 2024
Dear Madison,Thank you for your glowing 5-star review! We're thrilled to hear that our clean accommodations and convenient location added to the enjoyment of your stay. We appreciate your valuable feedback regarding the noise and will consider it as we continuously strive to enhance our guests' experience. Looking forward to welcoming you back soon!Warm regards,Hotel Management

8/10 Good

Christoher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Apr 10, 2024
Dear Christoher, Thank you for choosing our hotel and giving us a 4-star rating. We're glad to know you enjoyed your stay. We're always striving to provide the best experience for our guests and your rating helps us do that. We'd love to hear more about your stay, should you wish to share. We hope to welcome you back soon. Warm regards,Hotel Management

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Dear Jessica, Thank you for your 5-star rating! We're delighted to see that you had a great experience at our hotel. Your rating is a testament to our dedicated staff and quality services. We're looking forward to welcoming you back in the future. Warm regards,Hotel Management

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, excellent facilities, wonderful staff
Stayed 1 night in Apr 2024
Response from GM on Apr 8, 2024
Dear Maria,Thank you for choosing our hotel and taking the time to share your wonderful experience. We're thrilled to know that you felt safe and enjoyed our excellent facilities. Your kind words about our staff are greatly appreciated. We strive to create an enjoyable environment for our guests and your feedback validates our efforts. We look forward to welcoming you back soon for another fantastic stay.Warm regards,Hotel Management

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 6, 2024
Dear Dave,Thank you for taking the time to rate us! We're thrilled to see that you gave us a 4-star rating. We always strive to provide a memorable experience to our guests and we're glad you enjoyed your stay. We'd love to hear any feedback you might have. Looking forward to welcoming you back soon!Warm regards,Hotel Management

10/10 Excellent

Dagoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Awasome
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Dear Dagoberto,Thank you for your 5-star review! We're thrilled to read your succinct but powerful feedback. It's wonderful to know you had an 'awesome' experience at our hotel. Your satisfaction is our top priority and it's great to know we hit the mark for you. We look forward to welcoming you back soon!Warm regards,Hotel Management

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, Breakfast, updated room, beds, pillows, & overall location was all very excellent.
Stayed 1 night in Mar 2024
Response from GM on Mar 27, 2024
Dear Jason,Thank you for your generous 5-star review! We're thrilled to hear that our staff, breakfast, and updated rooms have met your expectations. Your comfort is our priority, so it's wonderful to know our beds and pillows contributed to your excellent stay. We're also delighted that our location added to your experience. We hope to welcome you back soon for another fantastic stay!Warm regards,Hotel Management

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christina checked us in and was incredible at helping us with a reservation issue. I deleted the Expedia app and downloaded the IHG app and will never use Expedia again!
Stayed 1 night in Mar 2024
Response from GM on Mar 26, 2024
Dear Rebecca,We're thrilled to hear that Christina was able to help resolve your reservation issue effectively! Your praise means a lot to us. It's wonderful to know you downloaded our IHG app, we believe it will bring you much convenience for future bookings. We look forward to seeing you again at our hotel!Warm regards,Hotel Management

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities
Everything very clean and great service with a smile!!
Stayed 3 nights in Mar 2024
Response from GM on Mar 25, 2024
Dear Michael,We are thrilled to hear that you had a wonderful stay with us. Your compliments about our clean facilities and great service truly made our day! Our team is always committed to providing a welcoming environment with a smile. We hope to see you again soon for another fantastic experience. Thank you for choosing our hotel!Warm regards,Hotel Management

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 3 nights in Mar 2024
Response from GM on Mar 25, 2024
Dear Danielle,Thank you for sharing your experience with us! We're thrilled to know you enjoyed your stay at our hotel. Your positive feedback fuels our passion to strive for excellence in service. We hope to welcome you back soon for another memorable stay.Warm regards,Hotel Management

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Great shape and looked brand new
Stayed 1 night in Mar 2024
Response from GM on Mar 22, 2024
Dear Joe,Thank you for your fantastic 5-star review! We are thrilled to know that you appreciated the pristine condition of our hotel. We continually strive to maintain our facilities to the highest standards for guests like you. We hope to welcome you back soon for another memorable stay. Warm regards,Hotel Management

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bots you
Stayed 1 night in Jan 2024
Response from GM on Mar 22, 2024
Dear Robin,Thank you for leaving us a 5-star review! We're thrilled to hear that you had a great stay with us. Your positive feedback is a testament to our commitment to delivering exceptional service. We hope to see you again soon at our hotel for another delightful experience. Warm regards,Hotel Management

10/10 Excellent

Marcus

Stayed 1 night in Mar 2024
Response from GM on Apr 8, 2024
Dear Marcus,Thank you for your 5-star rating! We are thrilled that you enjoyed your experience at our hotel. We truly appreciate your trust in us and we look forward to welcoming you back on your next visit. We are committed to consistently providing warm and efficient service to our guests and your feedback motivates us to do better. Thank you once again for your kind words.Warm regards,Hotel Management

10/10 Excellent

Bruce

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Would stay again. Modern and comfortable.
Stayed 1 night in Mar 2024
Response from GM on Mar 17, 2024
Dear Bruce,Thank you for sharing your positive review! Your kind words have brightened our day. We are thrilled to know that you found our hotel to be modern and comfortable. It's our pleasure to provide a wonderful stay experience. We look forward to welcoming you back for another stay soon at our property. Warm regards,Hotel Management

10/10 Excellent

Yolanda

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Dirty sheets..staff said due to the time we have to change the sheets ourselves. After some back and forth the staff came and removed the sheets and gave us the sheets to make up the bed on our own. Breakfast was good.
Stayed 2 nights in Mar 2024
Response from GM on Mar 17, 2024
Dear Yolanda,Thank you for your feedback. We are pleased to know you enjoyed our breakfast. However, we sincerely apologize for the inconvenience you experienced with the sheets. Your comfort is our priority and we are addressing this issue to improve our guest experience. We hope to welcome you back for a flawless stay in the future.Warm regards,Hotel Management

10/10 Excellent

derk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern and up to date everything
Stayed 1 night in Mar 2024
Response from GM on Mar 17, 2024
Dear Derk,Thank you for your wonderful 5-star review. We're delighted to hear you enjoyed the modern and updated amenities at our hotel. We strive to provide our guests with the most current and comfortable experience possible. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management

10/10 Excellent

Jayanta, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Dear Jayanta,Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you found our hotel to your liking. We strive to provide our guests with an exceptional experience, and we're delighted to know we achieved that for you. We look forward to welcoming you back soon.Warm regards,Hotel Management

10/10 Excellent

William, PARRISH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very clean. Staff was very pleasant.
Stayed 1 night in Mar 2024
Response from Management on Mar 6, 2024
Thank you for choosing our hotel for your stay. We appreciate your business.

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 7, 2024
Dear Wendy,Thank you for your 5-star rating! We're delighted to know that you had a wonderful time at our hotel. Your rating speaks volumes about your experience, and we're thrilled to have met your expectations. We look forward to welcoming you back for another memorable stay. Warm regards,Hotel Management

10/10 Excellent

kristine, Ogema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from sandford airport. Very nice man working desk when we got in late. Everything is perfect!!!
Stayed 1 night in Mar 2024
Response from GM on Mar 5, 2024
Dear Kristine,We're thrilled to hear that you had a seamless arrival experience and found our team to be accommodating, particularly during your late check-in. Your kind words have truly made our day! It's wonderful to know that everything was perfect during your stay at our hotel. We can't wait to welcome you back for another flawless experience.Warm regards,Hotel Management

8/10 Good

Amanda

Stayed 12 nights in Feb 2024
Response from GM on Mar 7, 2024
Dear Amanda,Thank you for your 4-star rating. We're delighted that you chose our hotel for your stay. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. We look forward to hosting you again soon.Best wishes,Hotel Management

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on Mar 5, 2024
Dear Thomas,We sincerely apologize if your stay at our hotel did not meet your expectations. We strive to provide an excellent experience for our guests and it appears we fell short. We would greatly appreciate the opportunity to understand more about your experience. Please feel free to share more details at your convenience. We hope to have another chance to serve you better in the future.Warm regards,Hotel Management

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Street access,
Stayed 1 night in Feb 2024
Response from GM on Mar 2, 2024
Dear Matthew,Thank you for taking the time to write this review. We're thrilled to hear that the easy street access was a highlight for you. We pride ourselves on our convenient location and are glad it enhanced your stay. We look forward to welcoming you back to our hotel in the future.Warm regards,Hotel Management

10/10 Excellent

Sharon

Stayed 1 night in Feb 2024
Response from GM on Feb 27, 2024
Dear Sharon,Thank you for taking the time to leave us a perfect rating. We're delighted to see that you enjoyed your stay with us. While you didn't leave any specific comments, your high rating speaks volumes. We look forward to welcoming you back to our hotel in the future.Warm regards,Hotel Management

10/10 Excellent

Stephanie A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very clean, comfortable beds, great water pressure in shower, nice big tv. Everything was great.
Stayed 2 nights in Feb 2024
Response from GM on Feb 26, 2024
Dear Stephanie A,We are thrilled to hear that you had such a pleasant stay at our hotel! Your kind words about our cleanliness, comfortable beds, shower pressure, and big TV truly warm our hearts. It is our pleasure to ensure everything is great for our valued guests like you. We look forward to welcoming you back soon!Warm regards,Hotel Management

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
I stayed at the hotel for a week This is my second time staying. Great hotel and staff.
Stayed 3 nights in Feb 2024
Response from Management on Feb 23, 2024
Thank you for your kind words. your business is greatly appreciated. We hope you will stay soon :)

6/10 Okay

Meghan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
They're under renovation, so it's looking promising, but the area surrounding the property is very sketchy...
Stayed 4 nights in Feb 2024
Response from Management on Feb 19, 2024
Good evening,Our hotel is new with no renovation's. We don't think that this survey is for this location. Thank you.