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Reviews of Cinco Hotel

3 out of 5
Cinco Hotel
Ave La Capilla 250, San Benito zona rosa, San Salvador, San Salvador

Reviews

9.6

Exceptional

Rating 10 - Excellent. 136 out of 156 reviews" "
Rating 8 - Good. 12 out of 156 reviews" "
Rating 6 - Okay. 5 out of 156 reviews" "
Rating 4 - Poor. 0 out of 156 reviews" "
Rating 2 - Terrible. 3 out of 156 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nataleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the quaintness and tranquility of this property. The garden and cafe are my favorite. There’s a health market too! Good breakfast. A short walk to two malls. Denny’s is across the street and the night life is extensive. Everything is a short ride to get to and uber is cheap.
Stayed 1 night in Apr 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful, relaxing and pretty clean. The room we stayed in was spacious, AC works great! The outside dining in the garden is amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Me encantó todo el concepto del hotelito! Desde el tipo de comida, la tiendita, el servicio del personal, la habitación. Súper recomendado. Sin duda volveré.
Stayed 1 night in Mar 2024

8/10 Good

rudy

Liked: Cleanliness, property conditions & facilities
The restuarant inside has vegan options when you ask. The restuarant itself is an experience. The dining experience feels like sitting in the middle of the jungle. Very nice we much enjoyed the feeling while listening to running water.
Stayed 1 night in Mar 2024

10/10 Excellent

Jamilet, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es comodo y muy buen servicio.
Stayed 1 night in Mar 2024

10/10 Excellent

Dagoberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the location was awesome 👍
Stayed 3 nights in Feb 2024
Response from cinco on Mar 7, 2024
Le esperamos pronto.

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from cinco on Feb 21, 2024
Gracias por su estadia, fue un gusto recibirle, trabajamos para cada dia mejorar.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cute and we enjoyed this small hotel as our first stop of many. Staff was friendly , beautiful outdoor area and inside little shops. Only negative is they don’t have regular milk for coffee. Only vegan options. But food was good.
Stayed 1 night in Feb 2024
Response from ci on Mar 7, 2024
Gracias por su estancia fue un gusto.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Cinco on Feb 14, 2024
Luis ha sido un placer tenerle, esperamos poder atenderle en una próxima oportunidad.Slds!

10/10 Excellent

Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little boutique hotel gem! Love the backyard area!
Stayed 1 night in Feb 2024
Response from Cinco on Feb 14, 2024
Shirley, it has been a pleasure having you with us.Hope to see you again.Best regards!

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice boutique hotel/urban oasis. The service was excellent and the place is clean and well kept.
Stayed 4 nights in Feb 2024
Response from c on Feb 21, 2024
Gracias MArcel por su estadia y preferencia, sera un gusto volver a recibirles en futuras visitas.

10/10 Excellent

Ofel

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great!
Stayed 3 nights in Jan 2024
Response from Cinco on Feb 14, 2024
Ofel, thanks for staying with us. Hope you enjoyed the soccer game with Messi.It will be a pleasure to have you in the future, when you visit town.Regards!

10/10 Excellent

Natalie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from cinco on Feb 23, 2024
Gracias por su preferencia.

8/10 Good

Brandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from cinco on Feb 23, 2024
Gracias por su estadía.

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING STAY
This is a fantastic hotel, cute and cozy and accommodating. Making you feel at home since the moment you get there and having a kitchenette with a coffee maker lets you wake up at any time and enjoy a delicious cup of hot coffee. Restaurant is INCREDIBLE very tasty and clean. Only place Id like to stay at when coming back to San Salvador.
Stayed 2 nights in Jan 2024
Response from Cinco on Feb 14, 2024
Iliana, it was a pleasure having you with us.Hope to see you in the future when you visit town.Best regards!

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful hote, HIGHLY recommend it for any kind of visit to San Salvador.
Stayed 5 nights in Dec 2023
Response from c on Feb 21, 2024
Gracias Liliana por su estadia, fue un gusto tenerle por aca.

10/10 Excellent

Sedric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not enough wonderful things to say about this property! This property was in a great location with very comfortable accommodations. The included breakfast was delicious and the scenery in the common areas was amazing. The staff reached out to us after making the reservation which was a month earlier to see if we had any needs for our stay. We informed them that we would need help to arrange transportation to the airport. Prior to checking out Amparo, reconfirmed our needs and we were on our way. We were so pleased with our stay that we booked a return visit next year! We can’t wait to return!
Stayed 2 nights in Dec 2023
Response from cinco on Jan 6, 2024
Gracias por su reserva

10/10 Excellent

Guisella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the only thing was the parking was very tight, my sister would come to pick me up to go out and she had a hard time maneuvering around
Stayed 1 night in Sep 2023
Response from cinco on Jan 6, 2024
Gracias por su reserva y lamentamos el inconveniente del estacionamiento.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Paradise
This a cute boutique hotel. It is a hidden gem. Breakfast is included and you have ina. Little jungle garden. The rooms are very nice. A little small but very comfortable. It is very well located walking distance to bars, restaurants, pharmacy and a dollar store for any items you might need. Also at this hotel they have a little organic grocery store and souvenir store.
Stayed 1 night in Nov 2023
Response from cinco on Jan 6, 2024
Gracias por su estadia

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a tourist in my own country, I needed to find a central location where I could be close to family and still get around town. The hotel is very clean, the room spacious but what I enjoyed the most was the friendly service and laid back atmosphere. Whether you’re in San Salvador, for Business or Pleasure, this hotel is a very inexpensive alternatives to the big chains and you get a lot more room and privacy for your buck. I was sad the other days I needed weren’t available but I was happy I found this little gem to decompress and get rid of my jet lag. I’ll stay there again… for sure!
Stayed 2 nights in Dec 2023
Response from cinco on Jan 6, 2024
Gracias Edgar un gusto recibirle.

6/10 Okay

Lisseth

Liked: Cleanliness
El precio por lo que ofrece es elevado. The price is high for what they offer.
Stayed 1 night in Nov 2023
Response from cinco on Nov 25, 2023
Agradecemos muchísimo sus comentarios, lo tomaremos en cuenta para poderle servir mejor en el futuro.

10/10 Excellent

Loyda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with great food, and a very cute sitdown area to eat! Location is great dor communiting to major shopping centers and perfect to walk around to near fast food areas and restaurants. Will definitely be staying here again on my next visit to the country. I was travelling alone and felt safe at night, i had access to wifi so i could get some work done on my laptop.
Stayed 2 nights in Nov 2023
Response from cinco on Nov 21, 2023
Hola Loyda muy agradecidos por su visita y nos alegra que le haya gustado, sera hasta una proxima.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near everything
The front desk person was very informative about all the hotel.The hotel is perfect location front everything in the city.The only thing we did not find atractive was the breadfast they offerd.But the place were it takes place is really relaxing .
Stayed 2 nights in Nov 2023
Response from Cinco on Nov 21, 2023
Gracias por su reserva, fue un gusto recibirles.

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and small hotel with a nice restaurant with healthy food.
Stayed 1 night in Nov 2023
Response from cinco on Nov 21, 2023
Gracias

8/10 Good

reymundo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from cinco on Nov 21, 2023
Gracias.

10/10 Excellent

Diego

Stayed 1 night in Nov 2023
Response from Cinco on Dec 5, 2023
Edgar muchas gracias por su estadía, nos sentimos agradados que le haya gustado y lo esperamos con gusto para una próxima ocasión. Saludos cordiales

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really super nice and helpful i would just change the policy about doing the laundry over there just for 2 people it cost us around 45$ for our stay for like 3-4 washes other than that it was really cool and relaxing 👍
Stayed 1 night in Nov 2023
Response from c on Nov 21, 2023
Gracias por su estadia, sera hasta una proxima.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in San Salvador
My wife and I stayed one night. We checked in early and was able to explore area. There are countless restaurants and three malls are nearby. The hotel is small, but absolutely beautiful. Our room was spacious and very clean. Service was excellent and the breakfast in the garden was a stunning and refreshing. The breakfast was top notch. I highly recommend this hotel. You will not be disappointed.
Stayed 1 night in Nov 2023
Response from cinco on Nov 2, 2023
Nos encanta que hayas disfrutado tu estadia con nosotros. Estamos a la orden siempre. Muchas gracias!

10/10 Excellent

denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the best costumer service I have ever had (I travel every 3-5 months), restaurant with healthy food, super delicious and as I said super friendly staff and very quiet, laid back atmosphere
Stayed 5 nights in Oct 2023
Response from Cinco on Oct 23, 2023
Denis fue un gusto tenerle con nosotros. Le esperamos en su próximo viaje.Saludos cordiales!

10/10 Excellent

Jose alex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cinco on Oct 23, 2023
Jose Alex fué un placer tenerle con nosotros. Le esperamos en su próximo viaje, será un placer atenderle.Saludos cordiales!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super experience, excellent loxation in la zona rosa
Stayed 1 night in Oct 2023
Response from Cinco on Oct 23, 2023
Daniel fue un gusto poder atenderle.Le esperamos en una próxima oportunidad.Saludos!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from cinco on Oct 27, 2023
Gracias por su estadia.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
The only negitive thing that comes to mind is the front parking area. Very run down and broken bricks. The staff were rock stars
Stayed 7 nights in Sep 2023
Response from Cinco on Oct 2, 2023
Scott thanks for staying with us. It was a pleasure, and thanks for your comment about the parking.Very best!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been one of the best boutique hotels I have ever stayed at. The staff is friendly and accommodating. The rooms are clean and the bathroom is big. They also have laundry service and a restaurant. The place always has security and everyone is helpful. I love how boho and earthy this hotel. When I come back to El Salvador I will be staying here. In the heart of restaurants and clubs too. I highly recommend staying here.
Stayed 5 nights in Aug 2023
Response from Cinco on Oct 2, 2023
Michelle it was a pleasure having you with us.Hope to see you see in the near future.Very best!

10/10 Excellent

JIMMY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy place
Stayed 1 night in Aug 2023
Response from cinco on Sep 7, 2023
Gracias, un placer recibirle.

10/10 Excellent

louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay there
Stayed 2 nights in Aug 2023
Response from Cinco on Sep 7, 2023
Gracias.

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff.
Stayed 1 night in Aug 2023
Response from cinco on Aug 11, 2023
Gracias por su reserva, le esperamos pronto.

10/10 Excellent

Jodie, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful courtyard and rooms, healthy menu
Response from CINCO on Aug 9, 2023
Muchas gracias por hospedarse con nosotros, esperamos nuevamente su visita, seria un gusto atenderle

8/10 Good

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita zona para desayunar, es un poco tardado el servicio en ocasiones. Esta en una buena zona y su personal muy amable.
Response from CINCO on Aug 9, 2023
Muchas gracias por hospedarse con nosotros, un gusto atenderle

10/10 Excellent

Yuri

Stayed 2 nights in Jul 2023

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing place. Highly recommend. If we come back we are for sure going back there.
Stayed 1 night in Jul 2023
Response from CINCO on Aug 9, 2023
Muchas gracias por hospedarse con nosotros, esperamos nuevamente su visita, seria un gusto atenderle

10/10 Excellent

Kenyatta, SOUTH HOLLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel food was great and the staff and service was excellent
Stayed 3 nights in Jul 2023
Response from CINCO on Aug 9, 2023
Muchas gracias por hospedarse con nosotros, esperamos nuevamente su visita, seria un gusto atenderle

10/10 Excellent

micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2023
Response from CINCO on Aug 9, 2023
Muchas gracias por hospedarse con nosotros, esperamos nuevamente su visita, seria un gusto atenderle

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from CINCO on Aug 9, 2023
Muchas gracias por hospedarse con nosotros, esperamos nuevamente su visita, seria un gusto atenderle

10/10 Excellent

Celina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everyone was very welcoming and kept our rooms very clean. I have no complaints.
Stayed 5 nights in Jun 2023
Response from CINCO on Aug 9, 2023
Muchas gracias por hospedarse con nosotros, fue un gusto tenerles como huéspedes, los esperamos nuevamente

10/10 Excellent

louis frederick

Liked: Cleanliness, staff & service, property conditions & facilities
the place to stay in el salvador reserve early hotel fills up excellent food a healthy place
Stayed 3 nights in Jun 2023
Response from cinco on Jun 15, 2023
Gracias por su estadia.

10/10 Excellent

Majani

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here! Everyone made myself and my other guest feel welcomed. There were several food options available for guest to purchase throughout the day. Which were freshly made and inexpensive. The hotel also offered free breakfast that was fresh and delicious as well. The rooms were spacious and very clean. We felt safe in the area and were able to walk to malls and restaurants in the area! Overall we rate our stay a 10/10 we will be staying here again for our next El Salvador trip!
Stayed 3 nights in May 2023
Response from cinco on Jun 1, 2023
Thank you very much for your stay, we are glad that everything in general was to your liking, it will be a pleasure to host you again. see you soon

6/10 Okay

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, solo un inquilino borracho que no dejaba dormir en la madrugada
Stayed 1 night in May 2023
Response from Cinco on May 22, 2023
Buenas tardes, si lamentamos que un huésped que hizo reserva en expedia, haya estado golpeando la puerta duro en la madrugada.Al día siguiente se habló con él y se le explicó que incomodó a todos los huéspedes y que estos actos no eran permitidos en nuestro hotel.Nuevamente me disculpo porque no es algo que sea habitual en nuestras instalaciones.Saludos cordiales!

10/10 Excellent

Ederlin

Liked: Cleanliness, property conditions & facilities, room comfort
We loved our stay here. So convenient, we felt safe and just cozy. We recommend!
Stayed 4 nights in May 2023
Response from Cinco on May 22, 2023
Ederlin it has been a pleasure having you with us,Best of luck!