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Reviews of Árbol de Fuego Eco-Hotel

3 out of 5
Árbol de Fuego Eco-Hotel
Av. Antiguo Cuscatlán 11c, Colonia La Sultana, Antiguo Cuscatlán

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, guests ánd staff! Beautiful environment! We'll be back!
Stayed 3 nights in Apr 2024
Response from Carolina on Apr 9, 2024
Thank you for your review! It was a pleasure meeting you! We hope to see you soon!

4/10 Poor

Nadia, Herndon

Room size was too small, the bed sheets had an awful smell, it was a pitcher of water that looks dirty, for the price we paid, at least give us bottle water.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gillian

Stayed 1 night in Jan 2023
Response from Carolina on Jan 31, 2023
Gracias por tu nota!! Te esperamos pronto.

10/10 Excellent

Kimberlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location on a quiet street. We were treated like friends and family by friendly, helpful staff. Delicious breakfast. Being eco-friendly was a big bonus. Pretty views of the city from the patio and from the roof garden.
Stayed 6 nights in Jul 2022
Response from Carolina on Aug 4, 2022
Thank you for review! We are very happy you've enjoyed your stay with us. We are looking forward for your next visit!

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Eco-Hotel Árbol de Fuego on Apr 18, 2022
Muchas gracias por su comentario acerca del hotel. Esperamos que su estadía haya sido de su total agrado, para nosotros fue un gusto poder recibirles y tenga por seguro que los esperamos nuevamente con mucho gusto.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happiness is finding a hotel that is charming, clean, and friendly, and run by real and caring people. The area around the hotel is safe for walking, with a good selection of restaurants. The hotel breakfast in the garden is so wonderful!
Stayed 1 night in Jan 2022
Response from Eco-Hotel Árbol de Fuego on Jan 16, 2022
Thank you very much for your comment, we are glad to know that you enjoyed it. We hope to see you soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice atmosphere, I’m definitely coming back
Stayed 2 nights in Apr 2021
Response from Carolina Baiza on Apr 23, 2021
Thank you for staying with us. We are looking forward to see you again in the hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eco friendly hotel with lots of plants and art paintings as well as artisan goodies to buy.
Stayed 2 nights in Jan 2021
Response from Carolina Baiza on Jan 31, 2021
Thank you for your comment. We hope you have enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Admin ArboldeFuegoHotel on Feb 13, 2020
Thank you very much! We look forward to serving you again on your next visit. Have a nice day!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting, very quiet. Poor wifi, it seems that it was under attack.
Stayed 3 nights in Jan 2020
Response from Admin ArboldeFuegoHotel on Feb 13, 2020
Thank you very much for your comments! We look forward to serving you better on your next visit. Have a nice day!!

6/10 Okay

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected beauty.
Logged everything except the needs could have been more comfortable. I loved the grounds and the beautiful pants.
Stayed 1 night in Aug 2019
Response from Carolina on Aug 28, 2019
Thank you for your comment. Our standard rooms are basic but clean and beautiful. Superior rooms have more confort but you have to pay little extra money for it. Have a great day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Single female traveler stay for 3 nights
The hotel was nice. The breakfast was good, the staff were friendly and helpful. Unfortunately there was a huge group of males guests staying at the hotel which was uncomfortable as a sole, single female traveler. This was out of the control of the staff however, I felt the need to have my shades/windows closed in order to have privacy making the room fill very small and dark.
Stayed 3 nights in Jun 2019
Response from Hotel Árbol de Fuego on Jun 20, 2019
Thank you very much for your feedback! We regret that your stay was not entirely pleasant, but we have taken note of your particular experience to take new measures in case such inconveniences or similar occur. We hope you continue to take us into account for your next visits and allow us to serve you in the best way you deserve. Wishing you many successes and blessings.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, quiet, excellent staff. Recommend it!!!
Stayed 2 nights in Mar 2019
Response from Arbol de Fuego on Apr 4, 2019
Thank you very much, we are order We are glad that you have spent a pleasant stay in our hotel

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Jewel in San Salvador
My wife and I really enjoyed our stay at the hotel Arbol de Fuego! It was our first time staying in El Salvador so we were not sure what to expect. The environment was peaceful and there wee several garden areas that surrounded us in trees and flowering plants. The traditional breakfast was delicious. The service and friendliness of all the staff was outstanding. The Arbol de Fuego will be our home every time we visit San Salvador in the future.
Stayed 4 nights in Jan 2019
Response from Vilma Cortez on Feb 1, 2019
It will always be a pleasure to have you with us Mr. Craig and Mrs. Debra Wilson. Many blessings. Have a nice day.

10/10 Excellent

CarloFlores, Stockton CA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great and service excellent. Definitely recommend tíos hotel to anyone.
Stayed 9 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Excellent staff! Very accommodating and extremely nice.
Stayed 3 nights in Nov 2018

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and nice place to stay
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but would have been good with food service
Where nice an in a good area, however no lunch or dinner.
Stayed 2 nights in Sep 2018

10/10 Excellent

Donald, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and good location
A clean and neat hotel with beautiful plants, flowers, banana and mango trees and water features in the courtyard breakfast area, good selection of breakfasts.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, affordable boutique hotel
I had a great stay at the Arbol de Fuego Eco-Hotel. The room was quiet and very comfortable, the wifi was good, and the breakfast was fresh and fast. Staff was very friendly and helpful asking for taxis and other amenities. Antiguo Cuscatlan, the neighborhood where the hotel is, has a nice central square with a weekend market. Highly recommended
Response from Staff Hotel Arbol de Fuego on Mar 24, 2018
Thank you very much for your stay with us, it was a pleasure to meet you and we are glad to know that you felt at home.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is perfect for have very good vacation
I has wonderful time ; also whit very friendly personal working in that place

10/10 Excellent

Mercy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La naturaleza
Stayed 1 night in Sep 2021
Response from Hotel Árbol de Fuego on Sep 4, 2021
Muchas gracias Srita. por su comentario acerca del hotel. Esperamos que su estadía haya sido de su total agrado, para nosotros fue un gusto poder recibirla y tenga por seguro que la esperamos nuevamente con mucho gusto.

10/10 Excellent

Ana Cecilia

De verdad un eco-hotel
Hotel pequeño, muy tranquilo, personal muy amable, agradable ambiente, seguro, limpio, ubicacion en area muy segura. Particularmente me agrado mucho que el nombre de eco hotel realmente se gana con gran cantidad de detalles en el manejo ambiental del hospedaje.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The hotel has everything I needed for a short stay.
Stayed 4 nights in Aug 2018

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio insuperable
Siempre que voy a El Salvador me gusta llegar a hospedarme al Árbol del Fuego, el lugar es sencillo, muy cómodo y sobretodo con un servicio excelente, lo hacen a uno sentir en casa
Stayed 3 nights in May 2018
Response from Eco Hotel Arbol de Fuego on Jun 13, 2018
Siempre será su casa en Hotel Arbol de Fuego. Gracias por visitarnos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable
Muy buena experiencia, y los desayunos incluidos un buen toque.

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cesar J, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita en San Salvador
El hotel es una grata sorpresa y cumple con todas las expectativas de un buen Hotel. Además la atención es de lo mejor.