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Reviews of Hotel Real Plaza

3 out of 5
Hotel Real Plaza
Av. Venustiano Carranza 890, Colonia Moderna, San Luis Potosi, SLP

Reviews

9.2

Wonderful

Rating 10 - Excellent. 637 out of 1000 reviews" "
Rating 8 - Good. 276 out of 1000 reviews" "
Rating 6 - Okay. 56 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking facilities in the hotel I did not like, parking across needs to be paved, other wise everthing was good.
Stayed 11 nights in Apr 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo cerca , Todo
Stayed 1 night in May 2024

10/10 Excellent

Jose, Boynton Beach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Hector, Huntley

Liked: Staff & service, amenities, property conditions & facilities
Great property in San Luis, the only down side is the elevator other than that it is the best in his class
Stayed 3 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern , clean rooms, good services such as laundry, room cleaning ,cafeteria, spa...
Stayed 7 nights in Apr 2024

10/10 Excellent

miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled room. Very beautiful. Very clean. Walking distance to downtown. Front desk very polite.
Stayed 9 nights in Apr 2024

6/10 Okay

Jose R.

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The Staff at the front desk was not friendly at all.
Stayed 8 nights in Mar 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendado hotel, lo nos hospedados 2 o 3 veces al año y cada vez esta mejor 👍
Stayed 4 nights in Mar 2024

10/10 Excellent

Aydan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but the city around is beautiful just difficult to drive for those who arent from here. But for the hotel its great!
Stayed 1 night in Mar 2024

6/10 Okay

Carlo

Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to downtown and dinninvery clean Staff answering inmediatamently to any needs
Stayed 12 nights in Dec 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio!!. Y el personal del restaurant igual excelente comida y servicio. Nada mas una sugerencia la persona que esta preparando las tortillas para los diferentes platos deberian dejar que ponga algo para que los clientes podamos gratificarla asi como los meseros reciben sus propinas tambien la sra hace un gran trabajo. Gracias
Stayed 1 night in Dec 2023

10/10 Excellent

Elena

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

armando

Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Saul, Stanton

Liked: Cleanliness, staff & service, property conditions & facilities
They remodeled inside. The Gym is in terrible conditions. Pool closed
Stayed 6 nights in Dec 2023

10/10 Excellent

Marco

Stayed 1 night in Dec 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Downtown, and restaurants
Stayed 1 night in Dec 2023

10/10 Excellent

Baltazar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Luis Roberto, Lincoln Park

Stayed 5 nights in Dec 2023

8/10 Good

Reynaldo

Stayed 1 night in Dec 2023

8/10 Good

Braulio

Liked: Cleanliness, staff & service, property conditions & facilities
did not like my room was too close to the elevator too much noise from the bar/disco late at night even on a weekday night
Stayed 2 nights in Nov 2023

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service
I have stayed here a few times and like it but this time we had to request a room change because we had a couple of roaches in the room near the bed so felt uncomfortable sleeping after that. Other than that the convenience is my reason for staying there.
Stayed 4 nights in Nov 2023

10/10 Excellent

ana b

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noise
Stayed 4 nights in Nov 2023

6/10 Okay

Francisco

Disliked: Cleanliness, property conditions & facilities
Older than me
Stayed 1 night in Nov 2023

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel

4/10 Poor

Maria

Travelled with family
Liked: Amenities
Air did not work
Stayed 5 nights in Oct 2023
Response from Gerencia on Nov 4, 2023
Gracias por hacernos saber su comentario, y lamentamos mucho que no haya sido como esperaba, lo tendremos en cuenta para ofrecer una mejor experiencia a nuestros huéspedes

10/10 Excellent

jorge, Leander

Stayed 1 night in Oct 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Gerencia on Oct 17, 2023
Gracias! nos nos encanta saber su opinión sobre nuestra propiedad

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Gerencia on Oct 17, 2023
Gracias! valoramos su amable comentario

10/10 Excellent

Valeria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Oct 2023
Response from Gerencia on Oct 14, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Juan Manuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, comfortable bed and pillows. Best value for your money.
Stayed 1 night in Oct 2023
Response from Gerencia on Oct 11, 2023
Thank you four your feed back, we apreciate your preference and opinion

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good staff and so friendly my Spanish not good but they did everything for our communication went well and really fast check in and i love check out at 1 other hotels in the world should follow their check out
Stayed 2 nights in Sep 2023
Response from Gerencia on Oct 4, 2023
Thank you for your feed back, were very glad you have enjoy our hotel

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the restaurant the bar entertainment the food friendly staff didn’t like the beds mattresses were stiff
Stayed 20 nights in Sep 2023
Response from Gerencia on Sep 26, 2023
Thank you for your feed back

6/10 Okay

Fernando

Travelled with partner
RESTAURANTS IN HOTEL AND NEARBY
Stayed 11 nights in Sep 2023
Response from Gerencia on Sep 23, 2023
Thank you for your feed back

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think overall this hotel is really good the only thing I would like to suggest is to have a mini-fridge and coffee maker
Stayed 7 nights in Sep 2023
Response from Gerencia on Sep 20, 2023
Thank for your feedback

8/10 Good

Neftali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 5 nights in Aug 2023
Response from Gerencia on Sep 7, 2023
¡Gracias! nos encanta saber su amable opinión, dándonos a la tarea de que cada vez que nos visite mejorar la experiencia de su estancia

8/10 Good

Marco Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, could have been in a less noisy area. Lots of private parties around.
Stayed 8 nights in Aug 2023
Response from Gerencia on Sep 6, 2023
Gracias! nos encanta saber que disfruto la estancia, esperamos en el futuro nuevamente poder ofrecer nuestros servicios

10/10 Excellent

Jose

Stayed 8 nights in Aug 2023

8/10 Good

Roger

Stayed 1 night in Jul 2023
Response from Gerencia on Jul 20, 2023
Gracias, nos encanta saber que disfruto su estancia

6/10 Okay

Erika

Business traveller
Liked: Staff & service
old and dirty
Stayed 1 night in Jul 2023
Response from Gerencia on Aug 17, 2023
Gracias por hacernos saber su opiniòn, trabajamos actualmente trabajamos en nuestra remodelación y dentro de muy poco ofrecerle una mejor versión de nuestra propiedad

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Gerencia on Jul 17, 2023
Gracias! nos encanta saber que disfruto su estancia, esperamos en el futuro nos permita nuevamente ofrecerle nuestros servicios

10/10 Excellent

Abraham

Stayed 2 nights in Jul 2023
Response from Gerencia on Jul 15, 2023
Gracias por comunicarse, nos encantas saber que disfruto su estancia!

6/10 Okay

Erika

Business traveller
Disliked: Property conditions & facilities
mama bear
Hotel too old, furniture old and Not clean. Funny smell in buiding
Stayed 1 night in Jul 2023
Response from Gerencia on Aug 3, 2023
Thankyou for your comment, we care about your confort, and soon you will know the version of our rooms

8/10 Good

Ingrid

Stayed 1 night in Jul 2023
Response from Gerencia on Aug 3, 2023
Gracias! nos encanta saber su amable opinión

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Gerencia on Jul 6, 2023
Gracias! nos encanta saber que su estancia fue agradable, esperamos en el futuro tenerle de vuelta en nuestra bella ciudad

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant of the hotel excellent
Stayed 8 nights in Jun 2023
Response from Gerencia on Jun 29, 2023
Thank you for you comment

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot stay
Great place in a not so good area however its safe and thats what its all about.
Stayed 1 night in Jun 2023
Response from Gerencia on Jul 8, 2023
Thank you for let us know your comment,

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Gerencia on Jun 16, 2023
Gracias! nos encanta saber que disfruto su estancia, esperamos en el futuro nos permita ofrecerle nuestros servicios

10/10 Excellent

Gregorio

Stayed 1 night in Jun 2023
Response from Gerencia on Jul 1, 2023
Gracias por su amable opinión, nos encanta saber que disfruto su estancia, y esperamos muy pronto nos visite nuevamente

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rough neighborhood
Stayed 1 night in Jun 2023
Response from Gerencia on Aug 3, 2023
Thank you to let us know yoy opinion, we care about your safety