Reception
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Reviews of Gran Hotel San Luis

3 out of 5
Gran Hotel San Luis
Presidente Illia 470, San Luis, San Luis

Reviews

6.2
Rating 10 - Excellent. 14 out of 96 reviews" "
Rating 8 - Good. 21 out of 96 reviews" "
Rating 6 - Okay. 34 out of 96 reviews" "
Rating 4 - Poor. 8 out of 96 reviews" "
Rating 2 - Terrible. 19 out of 96 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Staporn

Liked: Cleanliness, staff & service, property conditions & facilities
The city was quite and peaceful during the day, but very noisy all night. It is impossible to sleep. The hotel is a bit old but clean.
Stayed 3 nights in May 2019

8/10 Good

Homero

Liked: Cleanliness, property conditions & facilities, room comfort
Nothing to snack during the night, not even water. There is a restaurant that brings food, but they take no credit cards.
Stayed 1 night in Dec 2018

6/10 Okay

Bernadette, Australia

Liked: Staff & service
Hotel staff were very helpful and friendly. Room was ok, clean.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible.
The pictures lie. The doors don't lock and there were spiders on the door frame of our room. There isn't any security at all. rooms are nasty.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not earned half the starts
Terrible hotel, dirty rooms, mold in bathroom - not sure more is necessary

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Province, San Luis, Argentina
The provision of services in the room were okay. It is just a place to stay. Not take the wife or family for weekend. The hotel staff were kind and accommodating as was possible.

2/10 Terrible

David, San Diego, CA, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Bad Choice
Old and badly worn. Staff unfriendly and not helpful. AVOID

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Juan Felipe

Travelled with family
Liked: Cleanliness, staff & service
Exceso de Ruido
El hotel es antiguo, la habitacion y baño limpios. Desafortunadamente el ruido que hay de la calle más el que se genera de los corredores (exceso de Eco) no permiten dormir bien. Lo mejor de este hotel la atencion del personal. Daniel (front desk) y las chicas al frente de los desayunos son fabulosos.
Stayed 1 night in Apr 2023

4/10 Poor

Afilió omar

Stayed 5 nights in Sep 2022

8/10 Good

WALTER ALBERT

Stayed 2 nights in Sep 2022

10/10 Excellent

Americo

Stayed 1 night in May 2022

10/10 Excellent

mariana

Stayed 1 night in Apr 2022

2/10 Terrible

Gerardo carlos

Stayed 1 night in Feb 2022

6/10 Okay

Irene Elisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022

10/10 Excellent

CASTRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

2/10 Terrible

Marcelo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Mala la tensión y muy sucio
Stayed 1 night in Jan 2022

8/10 Good

VILLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Agueda María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No general, lindo lugar
Muy buena atención, lugar cómodo, céntrico, las habitaciones lindas, cómodas. La cochera en el hotel es chica, si llevás tarde tenés que estacionar en las cocheras que están a 1 cuadra
Stayed 4 nights in Apr 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021

6/10 Okay

Emily

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No se hicieron cargo de la diferencia que me cobraron. Un desastre.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destaco la amabilidad y el servicio. Esta limpio y confortable
Stayed 1 night in Jul 2019

10/10 Excellent

Fabián Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
El agua no sale caliente para bañarse. El desayuno es limitado
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Es un establecimiento que es para estar 2 o 3 dias por trabajo, el desayuno no pude comprobarlo.
Stayed 2 nights in Apr 2019

8/10 Good

Horacio Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable día
Buena estadía y la atención también en general lo pasamos bien.
Stayed 1 night in Apr 2019

6/10 Okay

José Carlos

Liked: Property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Centrico
Nos dieron una habitación mala pero ante nuestra protesta inmediatamente nos cambiaron a una muy linda y buena. Quedamos muy conformes
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buena, trato muy gentil, abria que modernizar las habitaciones
Stayed 1 night in Feb 2018

8/10 Good

Maria isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo Hotel para recomendar-
Stayed 2 nights in Jan 2018

6/10 Okay

Rodolfo Luis

Disliked: Property conditions & facilities, room comfort
Muy buena atención del personal. El hotel bastante descuidado.
Stayed 1 night in Dec 2017

6/10 Okay

ilda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionados
El importe total a pagar por 4 noches era al precio del dólar de ayer $4000,90.- y terminamos pagando $. 5560,00.- porque nos cobraron IVA. Algo que no estaba especificado en la reserva. Una estafa. Hemos viajado bastante por varios países contratando por Booking.com o Despegar y siempre pagamos lo que decía la reserva. Nunca más!!!
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service
Muy buena su ubicación y seguridad
Excelente pero mejoraría las habitaciones el desayuno no es muy completo y una cochera está a 200 metros no es muy cómodo eso
Stayed 1 night in Nov 2017

10/10 Excellent

cristian, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno cerca del centro
Una buena experiencia, muy lindo lugar y limpio. Recomendable
Stayed 1 night in Nov 2017

10/10 Excellent

cristian, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca del centro
Muy amable la atención del personal, muy limpio y comodo
Stayed 1 night in Nov 2017

10/10 Excellent

Cristian , buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia, buen hotel, se cumplieron las reservas, todo bien..
Stayed 1 night in Nov 2017

2/10 Terrible

Jaime

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
imposible descansar
imposible conciliar el sueño..extremadamente ruidoso durante toda la noche....muchas cafeterias y pubs en la zona,y hacen mucho ruido..no se como sera durante la semana,pero sabado y domingo fue insoportable
Stayed 2 nights in Oct 2017

6/10 Okay

Jaquelina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Sugerencias para tener en cuenta
La atención es buena, dificultades básicas, que consideramos esperar como shampoo y acondicionador, no hubo. El problema más serio es la ubicación de la habitación (que no advirtieron) que no se puede dormir en toda la noche debido al entorno de la avenida (pub, boliches bailables, gente con la música muy fuerte, etc)
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Maso
En general muy bien. La habitacióneta y el baño muy viejos. La cama incómoda. Las áreas comunes y el desayuno excelente.
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Lindo por fuera, por dentro se cae a pedazos. Las habitaciones en decadencia. Sábanas y toallas percudidas, viejas y en mal estado El desayuno regular... no trabajan con quesos
Stayed 1 night in Sep 2017

2/10 Terrible

flavia, Buenos Aires pcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desilusion
Excelente tachada.Por dentro sin mantenimiento sin agua caliente....no hay elementos de higiene personal.Desayuno aceptable
Stayed 1 night in Sep 2017

6/10 Okay

roberto

Liked: Cleanliness
no es un hotel 3 estrellas, no porlo menos la habitaciòn que nos tocò
Stayed 1 night in Sep 2017

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San luis
Muy bueno . Todo como esperamos
Stayed 1 night in Sep 2017

6/10 Okay

Mónica

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación simple, buen precio y desayuno genial!
Buena ubicación, el desayuno y la atención del personal excelente!! Las habitaciones muy básicas, se podría mejorar en algunos detalles.
Stayed 1 night in Aug 2017

6/10 Okay

Georgina

Normal
No estuve casi nunca pero muy tranquolo fue lo bueno y las instalaciones son antiguas no mas. Experiencia linda
Stayed 2 nights in Aug 2017

8/10 Good

daniel

Liked: Cleanliness, room comfort
Hotel con ambiente familiar
senti que la habitacion era muy completa quizas no es muy moderna pero no le faltaba nada a la habitacion, las personas de la recepcion son muy amables.