3 outdoor pools, pool umbrellas, sun loungers

Reviews of Xandari Resort And Spa

3.5 out of 5
Xandari Resort And Spa
1 Km Ne Del Salon El Diamante, Tacacori, San Isidro, Alajuela

Reviews

9.6

Exceptional

Rating 10 - Excellent. 740 out of 904 reviews" "
Rating 8 - Good. 130 out of 904 reviews" "
Rating 6 - Okay. 23 out of 904 reviews" "
Rating 4 - Poor. 4 out of 904 reviews" "
Rating 2 - Terrible. 7 out of 904 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lena G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing, the villa was beautiful, the colors very original and the grounds were so well maintained, the restaurant view was spectacular and the staff very helpful and nice. We had a wonderful experience!
Stayed 4 nights in May 2024
Response from Mario López Donaire on May 28, 2024
Hello Mrs. Lena, thank you very much for taking a minute to share this post, we are glad to know that your stay was what you expected!The Xandari concept is unique, we try to combine the beautiful colors of the biodiversity of the 16 hectares of property with the colors of the villas.Thank you for sharing that our services meet your expectations!We wish you the best and hope to see you in the near future at Xandari!

8/10 Good

Luiggi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great honeymoon at Xandari! The grounds were absolutely breathtaking, and really easy to maneuver around. We wish we would've taken advantage of the spa during our stay, hut we didn't have time. Only issues we had were that our power went out a couple times when it rained and one night we had to wait till the next day for it to come back on. Other than that, everything was beautiful and an exciting way to experience Costa Rica for the first time!
Stayed 4 nights in May 2024
Response from Mario López Donaire on May 27, 2024
Hi Luiggi, we love knowing that we manage a romantic honeymoon experience at Xandari!Thanks to our geographical location and the elevation of the hotel, we offer the best romantic sunset that you can enjoy directly on your private balcony in the villa or by the pool.We regret the incident with the light, and we remember, it was something that happened outside the hotel on the road with a light pole, we couldn't do anything in those couple of hours. It was something unusual.Too bad we couldn't pamper them at the spa.We hope to see you soon to serve you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful art all over this very well maintained and delightful place.
Stayed 4 nights in May 2024
Response from Mario López Donaire on May 27, 2024
Hello Mr. Richard, thank you very much for the beautiful review, we are very proud to have made your vacation a great memory!We hope to see you soon at Xandari Costa Rica!

10/10 Excellent

Virginia Theresa Crawford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis and Maurice were very professional and helpful during our stay. Luis helped us with arranging activities and transportation. Maurice served us during breakfast and dinner and a lady who was always smiling and gracious. The ladies who cleaned our rooms provided towels and toiletries when needed. The spa service was excellent! When it rained hard, water did enter through the front door. So I am sure it needs to be sealed. Overall, the stay was refreshing and the scenery and grounds are beautiful.
Stayed 5 nights in May 2024
Response from Mario López Donaire on May 25, 2024
Hello Mrs. Virginia, we are very happy to hear from you, thank you very much for sharing your experience at Xandari!I feel like the 5 nights you were with us went by very quickly, we would definitely love to see you in the near future.We already shared with all the staff your great feeling about the services provided.The best for you from Xandari Costa Rica!

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 3 nights in May 2024
Response from Mario López Donaire on May 24, 2024
Hello Melissa, thank you very much for your rating, we are happy to know that you have a pleasant memory of your time at Xandri.Thank you very much for staying with us!

2/10 Terrible

Rick

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Costa Rica is an oxymoron very beautiful but now so expensive dinner at this hotel over $134 with no alcoholic beverages. Stopped in at Denny’s Denny’s breakfast for one person was $44 a burger and one cola $36. This country is gonna price itself right out of the tourism business and it’s extremely difficult to get around especially to that hotel. You would not believe the route to get to it. I am shocked. I didn’t get mugged or worse.
Stayed 1 night in May 2024
Response from Mario López Donaire on May 24, 2024
Hello Mr. Rick, thank you for sharing your opinion. It is very important for us.I would like to clarify to our readers, the dishes at Xandari are not worth more than 134, we do not have that amount even with taxes included.In your case, keep in mind that this amount is the total of your requests for your entire stay at the hotel, including lunch and dinner (breakfast is included in the reservation price). This amount also includes requests for alcoholic drinks.We take this opportunity to comment that Xandari is located just 10 minutes from the city center and 25 minutes from the airport.The time of the city center is very short. Most of the houses near Xandari are owned by families who have lived in the area for many years.We have all the necessary security systems for a pleasant stay.Now security outside of Xandari, in the city, is not part of our business.Best regards from Costa Rica !

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note that flight paths go over the hotel. About five times a day but the important thing being that two of these are at six in the morning which means you're unlikely to sleep later if you're a light sleeper! The property has a nice trek locally. Waterfall five is the only one worth visiting though! The ping pong table was out of action while we were there which was disappointing. We were able to book a volcano tour via the hotel. The driver Luis was great and very friendly. He gave us plenty of information which made us enjoy the tour even more! Restaurant food was good. Good variety but would have been good to have more options locally or cheaper travel to/from town.
Stayed 4 nights in May 2024
Response from Mario López Donaire on May 24, 2024
Hello Mr. Scott, thank you very much for taking a minute to give us your review.We have reported your satisfaction with the service provided at Xandari, it is always important to us.We have many advantages being so close to the airport, you can enjoy the best natural scenery while in the city. At the same time, we may have some flights, but we are not sure they are as punctual as mentioned.Xandari guarantees every minute of your vacation counts, you don't waste time since you are close to the airport and at the same time you enjoy a reserve of more than 16 hectares of forest that represents the biodiversity of Costa Rica!Thank you very much for staying with us, "pure vida " from Costa Rica!

10/10 Excellent

Breonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, secluded property with amazing hiking trails, and wonderful staff.
Stayed 5 nights in May 2024
Response from Mario López Donaire on May 13, 2024
Hello Breonna, thank you for your nice review!We are very glad that you had the opportunity to explore the trails, we have a lot of flora and fauna and the 5 waterfalls are an experience that you cannot forget to do.Thanks for choose Xandari and we hope to see you again !

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Everything on the property was excellent.The staff was great.The service was great. Could use a separate option for restaurant and better Transportation to and from the airport
Stayed 6 nights in Apr 2024
Response from Mario López Donaire on May 13, 2024
Hello Mr. Anthony, I would like to thank you on behalf of the entire Xandari staff for your beautiful review.We will share you experience, knowing that we meet your expectation.Best regards and Pura vida !!

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazingly beautiful and so well kept. The views were astounding and everything was peaceful
Stayed 3 nights in Apr 2024
Response from Mario López Donaire on May 6, 2024
Hello Betania, thank you very much for your kindness, we are glad that you fully enjoyed the beautiful sunsets of Xandari.Our location and more than 24 years protecting nature is what allows us to offer so much contact with the pure air in Costa Rica.Pura vida !!

10/10 Excellent

Michelle

I only stayed one night, and wasn’t able to enjoy the trails, but this place is gorgeous and the staff went above and beyond in every way. Also, the rooms are affordable snd very spacious! The room I had would have been great for a family of 4. This would be a great way to enjoy Costa Rican trails without even leaving the hotel grounds. I did also get a massage and it was fantastic.
Stayed 1 night in Apr 2024
Response from Mario López Donaire on May 6, 2024
Hi Michelle, thanks for sharing your review with us!We are very happy to know that your experience at Xandari was what you expected! We are a family hotel, we have many green areas, waterfalls, swimming pools, the best views and a small farm, all of this makes it perfect for children and teenagers to enjoy a safe, outdoor place.Thank you for staying with us.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. If you are looking to relax with beautiful views come here.
Stayed 7 nights in Apr 2024
Response from Mario López Donaire on Apr 26, 2024
Hello Mr. Christopher, thank you very much for letting us know that your stay was what you expected, this in accordance with your high rating.We hope to see you soon back in Costa Rica and Xandari too!Best regards !

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mario López Donaire on Apr 20, 2024
Hello Asha, thank you very much for your high rating, it is very important for all of us who work at Xandari to know that your service meets your expectations!We hope to see you soon back in Xandari Cost Rica !

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Million dollar views
Stayed 1 night in Apr 2024
Response from Mario López Donaire on Apr 13, 2024
Hello Loren, thank you very much for your contribution and for giving us the opportunity to serve you at Xandari!One of the advantages of being located higher up from the city center are the beautiful views we offer our clients:Views of sunset, sunrise, mountains, the entire city and from the private pools and balconies of each villa.We are very happy to know that you enjoyed the facilities of Xandari.Best regards !

8/10 Good

Anisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A colourful resort in stunning surroundings with excellent panoramic views of San José. Very family friendly!
Stayed 1 night in Apr 2024
Response from Mario López Donaire on Apr 12, 2024
Hello Anisha, thank you very much for your beautiful contribution!We are glad to know that you liked the concept of Xandari. The concept we pursue is to offer accommodation near the airport with the beautiful experience and feeling of being immersed in a lot of nature.The bathrooms have views of the villa's private gardens.The design and color of the villas contrast with the gardens outside with different flowers and exotic plants.The pools have the best view of the entire area.And we have a very large spa with Wellness service (all products are of the highest organic quality).We are pleased to offer safe and fun spaces for families.Best regards from Costa Rica.Pura Vida !!

8/10 Good

Kenesha

Stayed 3 nights in Apr 2024
Response from Mario López Donaire on Apr 26, 2024
Hello Kenesha, we are glad to hear from you, thank you very much for taking the time to rate Xandari during your stay.We are pleased to know that we managed to meet your expectations!Pura Vida!

2/10 Terrible

Kelly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was so excited to stay here and end the trip on a high note. Not the case, room was not good, terrible bed and pillows, no mattress cover and no air conditioning. The room was directly beside the pool so you could hear everything including the room right beside us. We could hear everyone word and the children. The food was ok dinner not good as I found chicken bones in my nachos Yike and I struggled to eat my dinner after that. We asked to move seats at the beginning of dinner as there were so many ants and when I mean so many there was a net down below and I was told no they won’t hurt you. And when we went to bed all we heard was dogs barking and fighting all night and never slept. On top of the plane taking off, the planes may have been the easiest part of the stay. I highly recommend staying away from this hotel. Waterfall was pretty but the hike was tough so next time I’m staying at Hilton or Marriott. That way the standards are controlled better. Breaks my heart we really wanted to stay locally and enjoy our last day. Makes me super sad. A waste of money as it was extremely expensive and not enjoyable experience. Never again
Stayed 1 night in Mar 2024
Response from Mario López Donaire on Apr 2, 2024
Hello Ms. Kelly, as always we thank all of our customers for the excellent reviews they provide, as well as the feedback that drives us to improve every day.We both take it with the same importance, we will take note to improve specific aspects!On the other hand, in your particular case, we know the case, we have already discussed it in a personalized way, taking into account that you must be considered and that your investments will not be harmed.It takes us by surprise because we have already told you personally about the solution you expected.In any case we remain attentive.help you via email.Thank you very much again and greetings from Costa Rica.

10/10 Excellent

rama

Stayed 2 nights in Mar 2024
Response from Mario López Donaire on Apr 12, 2024
Hello Rama, thank you very much for giving us your rating, your high score lets us know that your stay at Xandari was what you expected!We wish you an excellent rest of the year and hope to see you very soon in Costa Rica!Best regards from your friends from Xandari Costa Rica

10/10 Excellent

A M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villas set among lush tropical gardens with views overlooking Alajuela and airport. Attentive an courteous staff, beautiful surroundings and comfortable villas made our stay an enjoyable. The restaurant offers excellent choices of fine dining with superb service. Gracias for a loverly 2 night stay.
Stayed 2 nights in Mar 2024
Response from Mario López Donaire. on Mar 10, 2024
Hello, thank you very much for sharing your review with us!Costa Rica is a small country, but we have more biodiversity than some larger countries, all thanks to the protection of nature. This same thought of love and protection of nature is what allows us at Xandari to offer our clients many green areas, gardens, birds, butterflies, waterfalls and more close to the city and airport.We hope to see you back in the country in the near future.Best regards from Xandari Resort and Spa !

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just an excellent place to stay after long flight easy access from sjo great dinner fantastic service three pools trails to unwind on
Stayed 1 night in Mar 2024
Response from Mario López Donaire. on Mar 6, 2024
Hi Kurt, thank you so much for staying with us!We are glad that Xandari's proximity to the airport has been convenient for you. After a long plane trip, you just want to rest.We are very happy we were able to offer relaxing time, close to the airport and with a sample of the beautiful biodiversity of Costa Rica that you can see at the Xandari facilities.Best regards from Xandari Costa Rica!

8/10 Good

Mike

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location and resort, beautifully kept and maintained! Very friendly and courteous staff, gorgeous view over San Jose from the patio restaurant for breakfast and Dinner! Only 30 Min drive from the San Jose Airport! Only issue we had during our one night stay was no hot water in our villa!
Stayed 1 night in Feb 2024
Response from Mario López Donaire. on Feb 21, 2024
Hello Mr. Mike, thank you for sharing the pleasant experience you had enjoying the Xandari facilities, as well as the good service provided by the staff.We regret what was mentioned about hot water.I would like to comment that all the villas in Xandari have hot water. In this particular case it was only necessary to open the hot water tap on the appropriate side and it was solved in less than 10 minutes. Once again we regret that you had to call us because of this detail, although we know that everything was resolved in the most attentive and quick manner.We will share your beautiful review with all the Xandari staff.Thank you for staying at Xandar!

10/10 Excellent

Avit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Mario López Donaire. on Feb 10, 2024
Hello Avit, thank you very much for letting us know through your rating that Xandari met your service and hosting standards!We are sure that we will have the opportunity to see each other again.We hope that your visit to Costa Rica is soon, this way we can show you new services and activities that we are developing and that are very attractive for children and adults.Thank you very much for your stay at Xandari.

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Gorgeous setting and wonderful staff. Highly recommend
Stayed 2 nights in Jan 2024
Response from Mario López Donaire. on Feb 6, 2024
Hello Mrs. Marianne.We are very pleased to know that your stay was pleasant.Xandari is waiting to serve you again with great pleasure.Pura vida (Pure Life) From Xandari Costa Rica!

2/10 Terrible

Joseph

Travelled with group
Disliked: Staff & service
Staff was not accommodating to my needs. The value waa not there for me.
Response from Mario López Donaire. on Feb 6, 2024
Hello Mr. Joseph, we want to thank you for taking the time to share your opinion.At Xandari we understand that the way to create beautiful memories for clients is by attending to their needs. We try to establish the best customer service by maintaining a good check-in at the hotel.In this sense, we only remember one situation that may have caused you dissatisfaction during your stay.At the time of check-in, more people came than reserved. In these cases the hotel must establish an additional rate.However, we remember that discounts were applied to these extra amounts.We regret that this unforeseen situation for Xandari has caused inconvenience during your stay.We hope to see you soon in Xandari, and to be able to serve you again since in general the memories of you are all beautiful.

10/10 Excellent

Marianne

Response from Mario López Donaire on Mar 24, 2024
Hello Mrs. Marianne, thank you very much for this high rating. We are very proud and happy to share your beautiful memories with all our staff.We hope to see you soon !

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again for sure.
Stayed 1 night in Jan 2024
Response from Mario Lopez Donaire on Feb 3, 2024
Hello Mr William, greetings from Xandari Resort and Spa. We appreciate this beautiful comment. We will be glad to have the opportunity to welcome you again in the future. See you soon!

10/10 Excellent

Luis Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traquilo y relajante
Excelente lugar para contacto con la naturaleza y escapar de la ciudad.
Stayed 1 night in Jan 2024
Response from Mario Lopez Donaire on Jan 30, 2024
Hola señor Luis, gracias por su puntuación perfecta y su bonito comentario, para nosotros es muy importante. En realidad Xandari es un lugar ideal para conectar con la naturaleza, ideal también para recorrer nuestros senderos, disfrutando de la flora que el lugar ofrece y además por qué no de las piscinas, jacuzzis y la rica comida del restaurante.Esperamos podamos volver a recibirle en el futuro. Saludos desde Xandari Resort and Spa

10/10 Excellent

Omah

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
This boutique resort was 1st class all the way. The service and staff were impeccable.
Stayed 3 nights in Jan 2024
Response from Mario Lopez Donaire on Jan 21, 2024
Hello Mr Washington, thank you for taking the time to write this beautiful review. We are delighted to have met your expectations as we work to deliver an exceptional service. We hope to have the opportunity to see you again in the future. Greetings from Xandari Resort and Spa!

10/10 Excellent

Shern

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Response from Mario López Donaire. on Jan 19, 2024
Hello Shern, thank you very much for your rating, all your messages, ratings, comments are shared with all Xandari staff, it is important to know that we are on the right way in terms of customer service and facilities.We hope to see you soon in Costa Rica, Xandari will be happy to welcome you again!!

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for our first visit to CR. There is no tv or radio in room….we did enjoy the quiet time, staff, view, and food was amazing!! Loved walking the grounds. Spa experience was great! Pools were well kept and the ability to drink the tap water was cool!!
Response from Mario López Donaire. on Jan 13, 2024
Hi Brett, it's great to hear from you again!Thank you for sharing your comments with us!At Xandari we try to create memories that connect directly to nature, we try to help our clients disconnect from their days in the city and news from the world.At this point, Xandari offers you 16 hectares of forest, waterfalls, many km of trails, several pools and jacuzzis as well as the Spa, which we are sure you will need the full day to have the time to explore completely.We know that you enjoyed it this way and we are so happy for that!PURA VIDA from Xandari Costa Rica, We hope to see you soon in our contry !!

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The staff is great. Luis in the restaurant and Luis at front desk really helped us. It’s quaint and quiet - the sunset pool is warm and a gorgeous view. The location is great - close to airport and Poás Volcano. We did the hike on the property with the waterfalls and was beautiful. Be sure to check the timing of your visit to Poas so the volcano isn’t clouded over.
Stayed 2 nights in Jan 2024
Response from Mario López Donaire. on Jan 13, 2024
Hello Alison, thank you very much for your beautiful comment, it is always a great joy to know that we have managed to meet your expectations!We will pass on your special mention to our restaurant and reception colleagues.They will be so happy to hear about this.Regarding the Poás volcano (50 minutes from Xandari), it is important to check the weather as you mention. You can always verify this information as well as other tour services near the resort, it is always a pleasure to serve you in a personalized way.Thank you for staying at Xandari Resort and Spa Costa Rica!

10/10 Excellent

Karthik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Mario López Donaire. on Jan 1, 2024
Hello, thank you very much for your rating. Considering how highly you rated us, we understand that your stay was pleasant. Knowing this is a great joy for all of us who work at Xandari.Thank you very much for staying with us.We hope to see you in the near future.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mario López Donaire. on Jan 1, 2024
Hola Andrea, muchas gracias por el tiempo tomado para dejarnos saber hemos cumplido con sus expectativas atravez de la mas alta calificación.Muchas gracias por habernos preferido. En Xandari observamos muy de cerca sus aportes para que el servicio sea el mejor. Aparte, la localización del resort es muy privilegiadas, gracias a nuestra ubicación contamos con los mejores atardeceres, biodiversidad, cataratas y vistas.Esperamos verle pronto.Feliz 2024 le deseamos desde Xandari Costa Rica!!

10/10 Excellent

GOPAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Wish we had stayed an extra day. Hidden Gem
Stayed 1 night in Dec 2023
Response from Mario López Donaire. on Dec 24, 2023
Hi Gopal, I would like to thank you for taking the time to share your experience with us !We wish you a wonderful Christmas and hope to see you soon in Costa Rica.Xandari will always feel honored to be a part of your beautiful memories.PURA VIDA from Xandari Resort and Spa!

10/10 Excellent

Macy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great resort for relaxation!
Stayed 6 nights in Dec 2023
Response from Mario Lopez Donaire on Dec 18, 2023
Hello Mrs Macy, thank you for taking the time to write this comment, for us is very important. We are happy that you enjoyed the place. Xandari is indeed a good place for relaxation, with the grounds, the jacuzzis, pools and Spa. We hope to see you again in the future. Best Regards!

8/10 Good

Julia Isabel

Liked: Staff & service
Response from Mario López Donaire. on Feb 6, 2024
Hola Julia, muchas gracias por tomarse el tiempo de dejarnos saber su estancia fue hermosa en Xandari.Su puntuación nos indica que logramos llegar con los objetivos de servicios.Esperamos verle pronto para poder compartir nuevas actividades que estamos en desarrollo, así como nuevos servicios en nuestro spa Ayura.Pura vida desde Xandari Costa Rica !

10/10 Excellent

Ruth Arellano, Pasco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The on property hiking is incredible. There are both easy and difficult trails to hike down to the waterfalls. Beautiful birds everywhere. They let our nine year old granddaughter plant a tree for her birthday.
Stayed 5 nights in Nov 2023
Response from Mario Lopez Donaire on Dec 7, 2023
Thank you for taking the time to write this nice comment.The activity of planting a tree on the property is very recreational for the whole family. The most exciting thing is that if you return in the future you will be able to see how much your tree has grown, not to mention all the benefits to the ecosystem that doing this act has.We are happy that your stay with us was to your liking.We hope to welcome you again in the future.Best regards from Xandari.

10/10 Excellent

Evghenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jungles trails waterfalls
Stayed 1 night in Nov 2023
Response from Mario Lopez Donaire on Dec 4, 2023
Hello! We are very delighted that you enjoyed the facilities and that your stay was to your liking. Thank you for visiting us, it is a pleasure for Xandari to welcome you. Greetings from Xandari Resorts and Spa Costa Rica!

10/10 Excellent

Hopkins

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villas, amazing grounds gardens and pools. Staff is friendly, attentive and professional. Food is great. Perfect place to stage your CR vacay on your days arriving and leaving. I love this place.
Stayed 1 night in Nov 2023
Response from Mario Lopez Donaire on Dec 4, 2023
Hello Mr. Hopkins, a pleasure to greet you on behalf of the Xandari Hotel. We are very happy to know that you enjoyed the pools and gardens, thank you very much for the nice comment about our staff, we work to provide the best service. We hope to see you again in the future. Greetings from Costa Rica!

10/10 Excellent

charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Grounds were beautiful. Our villa was very nice. The food was very good for breakfast and dinner! I highly recommend a stay on your first night or last night before flying out.
Response from Mario Lopez Donaire on Dec 4, 2023
Hello Mrs. Charlene, a pleasure to greet you on behalf of the Xandari Hotel. Thank you for your stay with us, we are very happy that you enjoyed the trails, the villa and the food, we hope to see you again in the future. Greetings from Costa Rica!

10/10 Excellent

SHAUNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, will definitely be back!
Stayed 1 night in Nov 2023
Response from Mario Lopez Donaire on Nov 29, 2023
Thank you for staying with us!Greetings from Xandari! Pura Vida

10/10 Excellent

James, House Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here every time but once when we have come to CR, and that was only because I waited too late to make reservations. It is one of our favorite places to stay. I love the funkyness of the rooms and decor, the staff are always great. Food is excellent. The pools and hot tubs are excellent, especially the infinity pool. All the rooms have a great view of the city, especially at night sitting out on your deck. My only request is that they get TVs for the rooms, especially for the rainy season when you can't get out as much. Also being handicapped and not being able to walk the beautiful grounds like I used to it would be nice to fall back on some TV watching. But if you can do without a TV, this is your #1 place to go!
Stayed 1 night in Nov 2023
Response from Mario López Donaire. on Nov 26, 2023
Hello Mr. James thank you very much for sharing your review.We are happy to know that Xandari is at the top of your preferences.We are glad to know that you liked the dishes on our menu. I would like to add, today we have added more dishes to our menu, we have many more options for all tastes and requests.I would like to mention and as you probably know at Xandari we have a TV room area, this is very close to the restaurant and the bar to order a cocktail.I would also like to comment that 1 month ago we added an activity called: Xandari Eco walk to the experiences in Xandari. This has no additional cost. It is focused on allowing customers to learn about the plants and flowers we have in the Xandari botanical garden ( This is a guided hike perfect for people who can't go down to the falls area). Of course, each case must be considered individually for these tours.Mr.James we hope to see you again and be able to enjoy all these attractions and the new ones that will be developed in the future.We wish you the best, best regards from Xandari, your home!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we'd stayed for more than just one night. Stayed for just one night, so didntjave time to use all the excellent looking facilities. Did have enough time to wonder around the grounds and see the impressive waterfalls. Well worth the steep steps to go up and down.
Stayed 1 night in Nov 2023
Response from Mario López Donaire. on Nov 14, 2023
Mr. Thomas, what a beautiful review. A short but very productive stay.Thank you for sharing your experience with us!Correct, we have many trails (more than 4 km). We have trails of different levels of difficulty:-Easy level.-Medium-easy level.-Medium level.Of course, we always mention as a suggestion the best option to take on the way to the waterfalls.We are very happy to have captivated you through the Xandari facilities.Best regards from Xandari Resort and Spa Costa Rica!

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xandari is a unique and special place - magical! The grounds are extensive for a resort with a relatively small number of rooms. The private balconies are south facing with views and sunbeds. The walks around the estate take you through rainforest and along a gushing river to lovely waterfalls - you would never expect to find such trails in hotel grounds! The views from the open air restaurant were wonderful and the food delicious. We were there for just 2 nights and so did not have enough time to take advantage of the swimming pools. But we did use the spa - the treatments were lovely and the double outdoor rooms with hot tub perfect for couples. The location is ideal for a final few days of relaxation before flying home as it is just 20 minutes from the airport. Our stay at Xandari was a last minute change to our plans and we were so glad we booked it - a final taste of paradise before leaving Costa Rica.
Stayed 2 nights in Nov 2023
Response from Mario López Donaire. on Nov 11, 2023
Hello Mrs. Carolyn.Thank you very much for taking the time to detail your experience with us!It's great to know that we met your expectations so successfully!You have mentioned everything about the hotel, the truth is we only have to thank you for giving us the opportunity to show you the facilities and be able to assist you before leaving Costa Rica.We would love to see you again in Costa Rica and show you at Xandari new activities within the resort, as well as new tours in the area.We wish you the best and PURA VIDA from Xandari Resort and Spa Costa Rica!

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the resort and the beautiful location
Stayed 1 night in Oct 2023
Response from Mario López Donaire. on Nov 8, 2023
Hi Warren, thank you for taking a minute to share this nice review with us, it means a lot to the Xandari team!The truth is that we have an excellent location, this helps us create beautiful experiences within the Xandari facilities.Thank you for staying with us.Pura vida from Xandari Costa Rica !

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed the spa and walks around the property. Really mello place with a great view up in the clouds and rainforest.
Stayed 8 nights in Oct 2023
Response from Mario López Donaire. on Nov 8, 2023
Hello Sean, we remember your stay with us, thank you very much for sharing your experience with us!We are glad to know that you had the opportunity to explore all the trails and corners of the Xandari jungle.Now in Costa Rica we are in winter, however in Xandari the winter mornings are perfect for hiking, in the afternoons the view of the mountains and the city with its cloudy state can be very welcoming.We whis the best from Xandari Resort and Spa Costa Rica!

10/10 Excellent

Katie

Stayed 1 night in Nov 2023
Response from Mario López Donaire. on Nov 8, 2023
Hello Katie, thank you very much for taking the time to rate our services and facilities.We are very happy that you now have a nice memory, this according to your rating!Pura vida from Costa Rica!

10/10 Excellent

Collett, Jamaica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xandari Resorts and Spa was an excellent experience. I would highly recommend booking a few days towards the end of your trip as this is a great place to “unwind”. The property has beautiful hiking trails, a spa and beautiful pools. The staff were very hospitable and accommodating. Thank you Mario, Erica, Evelyn, Crystal, Joshua, Alexander, Nancy and the rest of the Xandari staff for making our stay here memorable. I look forward to visiting again.
Stayed 5 nights in Oct 2023
Response from Mario López Donaire. on Nov 4, 2023
Hello Ms. Collett, thank you very much for your beautiful message, it is always very comforting to hear your opinion and feel that the service provided met your expectations.We will share this review with the entire Xandari Costa Rica team, and especially with the people you mentioned.We remember you on the guided tour and also in Plan a Tree (part of Xandari's environmental sustainability programs for a greener world).Thank you for choosing Xandari, we hope to see you in the near future!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty above the city
This was an amazing last minute decision and I’m thrilled we found it. We spent 4 days at the resort and loved everything; from the amazing beauty of the property and the rooms to fantastic meals in the open air dining room. There are long beautiful hikes to take and we spent one morning exploring the 5 waterfalls trial. We came I the rainy period but had lovely weather with some thunderstorms in the afternoon. Excellent property and staff!
Stayed 4 nights in Oct 2023
Response from Mario López Donaire. on Nov 3, 2023
Hi Julie, you are happy to have found us and we are grateful that you have given us the opportunity to serve you and show you all the Xandari facilities!Thank you for letting us know your feeling at Xandari, we are very happy to meet your expectations.A 4-day stay sounds perfect to enjoy all the beautiful attractions we offer:Tour and taste of authentic coffee plantations, wildlife rescue center tour, Tour to the volcano less than 1 hour away,the Xandari forest trails, the 5 Xandari waterfalls, our Wellness Spa, and more..Thank you for staying with us, we hope to see you soon in Costa Rica.Best regards from Xandari Resort and Spa!

8/10 Good

Neal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant should be better. Food was mediocre at best. Service was great.
Stayed 5 nights in Oct 2023
Response from Mario López Donaire. on Nov 1, 2023
Good afternoon Mr. Neal.Thank you very much for taking the time to share your experience with us. Your opinion is very important to us, this helps us evaluate possible changes to our services.I would like to say that we remember you and your entire family with great joy. In fact, we have not reported any situation or request that we have not successfully addressed with you.Therefore, your feeling in the restaurant fills us with surprise!We would have liked to know your feelings with any of our dishes to solve it immediately.However, we have the direct channels in Xandri that you know, it will be a great contribution to know your suggestions in detail.Thank you very much for your stay with us.We hope to see you soon to meet your expectations.We wish you the best from Xandari Resort and Spa Costa Rica!