Overview of The Palm House Inn

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In-room safe, free WiFi
In-room safe, free WiFi

The Palm House Inn

3 out of 5

3.7/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Laundry

Explore the area

    Popular LocationCentral Park5 min walk
    Popular LocationSan Jose Cathedral7 min walk
    Popular LocationMelico Salazar Theatre7 min walk
    AirportSan Jose (SJO-Juan Santamaria Intl.)39 min drive

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Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Triple Room, Accessible

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Double Room Single Use

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

Traditional Double Room (A/C)

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room (con AC)

  • Sleeps 2
  • 1 Double Bed

Double Room, Terrace

  • Sleeps 2
  • 1 Double Bed

Comfort Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds

About this area

San Jose

Near a train station, The Palm House Inn is in an area with good shopping. The area's natural beauty can be seen at National Park, while National Theater and Gold Museum (Museo de Oro) are cultural highlights. Don't miss out on a visit to Spirogyra Butterfly Garden. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Central Park - 5 min walk
  • Mercado Central - 6 min walk
  • San Jose Cathedral - 7 min walk
  • Melico Salazar Theatre - 7 min walk
  • National Theater - 10 min walk

Getting around

  • San Jose Pacific Station - 9 min walk
  • AirportJuan Santamaria Intl. Airport (SJO) - 39 min drive


  • Pizza Olivera — 4 min walk
  • Pollo Frito — 5 min walk
  • La Sorbetera de Lolo Mora — 5 min walk
  • Carl's Jr. — 5 min walk
  • Pizza Ciao — 5 min walk
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About this property

The Palm House Inn

3-star San Jose hotel in Dolorosa, near Mercado Central
A restaurant, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. All 16 rooms offer free WiFi, TVs with cable channels, and free local calls. Guests will also find safes and showers.
The Palm House Inn offers 16 air-conditioned accommodations with safes. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish


  • Garden


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Air conditioning


  • Shower


  • Cable channels
  • TV


  • Free local calls
  • Phone
  • Safe



Check-in from 2 PM - 5:30 AM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards

Property is also known as

Palm House Inn
Palm House Inn San Jose
Palm House San Jose
The Palm House Hotel San Jose
The Palm House Inn Costa Rica/San Jose
The Palm House Inn Hotel
The Palm House Inn San Jose
The Palm House Inn Hotel San Jose

Frequently asked questions

Can I cancel my reservation for free at The Palm House Inn and receive a full refund?
Yes, The Palm House Inn offers free cancellation on select room rates, because flexibility matters! Please refer to The Palm House Inn cancellation policy on our site for more details about any exclusions or requirements.
Is The Palm House Inn pet-friendly?
Yes, pets are allowed at this property.
How much is parking at The Palm House Inn?
The Palm House Inn doesn't offer parking.
What time is check-in at The Palm House Inn?
Check-in is from 2 PM - 5:30 AM.
What time is check-out at The Palm House Inn?
Check-out is at noon.
Does The Palm House Inn provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of USD 30 per room applies.
Where is The Palm House Inn located?
Located in Dolorosa, this hotel is within a 10-minute walk of Mercado Central and National Theater. Gold Museum (Museo de Oro) and Jade Museum are also within 1 mi (2 km). San Jose Pacific Station is 9 minutes by foot and San Jose Procuradiria Museum Station is 14 minutes.
Rating 5 - Excellent. 19 out of 67 reviews
5 - Excellent 28%
Rating 4 - Good. 26 out of 67 reviews
4 - Good 39%
Rating 3 - Okay. 10 out of 67 reviews
3 - Okay 15%
Rating 2 - Poor. 5 out of 67 reviews
2 - Poor 7%
Rating 1 - Terrible. 7 out of 67 reviews
1 - Terrible 10%




Staff & service




Property conditions & facilities

5/5 Excellent

Stayed 6 nights in Jul 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Quaint spot For a quick stay in The city. Taft was friendly and helpful. Would recommend
Stayed 1 night in Mar 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Super hot shower safe neighborhood and convenient to all downtown points of interests
Stayed 2 nights in Feb 2019

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
They sold my room and try to send me to a really bad hotel
Stayed 2 nights in Jan 2019

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities, room comfort
So disappointing I left after one night. A small, cramped room (with 2 beds and no space to walk), creaky beds, outdated decor, the most basic of equipment- and a supposedly continental breakfast which was laughable. The bed was old and creaky, and the room was noisy. It’d be hard to imagine a more depressing night...
Stayed 2 nights in Jan 2019

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