Lobby lounge

Reviews of SJ Mansion Hotel

3 out of 5
SJ Mansion Hotel
2213 Bonifacio St, San Jose

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 3 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quiet
We usually stay here. They have a menu and a coffee shop. The rooms sometimes are a little rough and need some touch up paint. The place is quiet and staff are friendly. Breakfast is 180 pesos.
Stayed 1 night in Dec 2023

4/10 Poor

Alona

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is not well maintained and i requested a two double beds and we git two single beds.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/10 Poor

DOMINICK, Plainsboro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no staff to help with luggage when I checked in, the wifi did not have a strong signal and the room was not very clean.
Stayed 4 nights in Oct 2021

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here!!
Stay here!! The on-site coffee shop has a great lunch and dinner menu. The room is excellent and the front desk service is VIP! Good parking out front. Very close to McDo and decent location to the pier. Manager Jetgvis very friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

RAMON

Liked: Staff & service, property conditions & facilities
Great staff
The staff are super attentive and courteous.
Stayed 2 nights in Oct 2019
Response from SJ Mansion on Nov 14, 2019
thank you for staying here in SJ Mansion, we hope to see you again :)

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, we had a lovely stay. And one thing I've noticed is that the property has improved. :) Thank you sir Jet and the SJ mansion staff. Will be having another staycation soon.
Stayed 1 night in Sep 2019
Response from SJ Mansion on Nov 14, 2019
It's our pleasure to serve you! We can't wait to see you again soon here in SJ Mansion! :)

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, the building is accessible to town and most of the places you need to be at, the staff are friendly even the owner of the hotel is such a nice guy, the rooms are just the right size but is guaranteed to be comfortable.
Stayed 1 night in Sep 2019
Response from SJ Mansion on Nov 14, 2019
Thank you for choosing SJ Mansion as your hotel of choice! We are very glad that we have been serve you, we hope to see you again soon! :)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This Hotel is not the one you offer at the pictures!
Stayed 1 night in Aug 2019
Response from Jet on Sep 5, 2019
Good Afternoon! We're terribly sorry if you have been checked in in another room. We promise that it will never happened again. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
The room and the toilet are small. They only clean the room every other day. It would be better if they will clean it everyday. The staff are not so accommodating.
Stayed 3 nights in Mar 2019

4/10 Poor

Jackie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Unsatisfied
Shower too close the toilet bowl Superior room too small, not same as the the one in picture add No random free breakfast Not good cable tv services(no local channel(channel 2))
Stayed 3 nights in Feb 2019

6/10 Okay

Flexan Mars

Liked: Staff & service
Disliked: Cleanliness
Great staff, small room.
The staff are very very nice and helpful, however the room does not correspond to the advertisement since it is smaller than what the photo makes it look. Also it feels claustrophobic since there is no window. As per the bathroom, be prepared to shower next to the toilet bowl (no separation) and the water gets clogged very easily. It’s nasty in that respect however the water pressure is strong and the hot water heater works well. The bed mattress has definitely seen better years since it is squished but the beddings are clean. If staying here, definitely go for a bigger room if you are used to a western standard.
Stayed 1 night in Jan 2019

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in centre of town
Very friendly and welcoming staff, this new small hotel is ideal base for visiting the area, recommended!
Stayed 7 nights in Sep 2018

10/10 Excellent

Hazel Therese

Best hotel room. San jose
Stayed 3 nights in Aug 2018
Response from Jet Asilo on Aug 30, 2018
Thank you so much ma'am!

2/10 Terrible

Sabine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en délabrement nous avons tout eu la chambre était sale et puante, les toilettes bouchées, une salle de bain de 2 m2, pas de fenêtre, une literie déplorable, toute la nuit des chiens ont aboyé, à minuit un intrus a tapé à notre porte, les draps étaient tachés, pour le prix il y a bien mieux à Coron. Bref nous déconseillons fortement cet établissement
Stayed 1 night in Jan 2024

6/10 Okay

Olivier

Stayed 1 night in May 2023

8/10 Good

NAI-CHENG

Liked: Cleanliness, staff & service
尚可接受
離鬧區較遠,房間略有霉味,清潔度還可以,廁所無乾濕分離,水管排水不佳
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel ! Mas para a região é 5 estrelas
Stayed 1 night in Dec 2018
Response from Grace on Dec 19, 2018
Thank you for staying here @SJ Mansion Hotel! We are pleased that you have been satisfied with our service and accommodation. Hope to see you again when you get to visit our area. God bless!