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Overview of Real InterContinental Costa Rica at Multiplaza Mall

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Featured Image
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
View from Room

Real InterContinental Costa Rica at Multiplaza Mall

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationMultiplaza Mall Escazu2 min walk
    Popular LocationPlaza Tempo14 min walk
    Popular LocationHospital Cima San José16 min walk
    AirportSan Jose (SJO-Juan Santamaria Intl.)34 min drive

Choose dates to view prices

  • Standard Room

    Photos of Standard Room

    4.9/5 guest room rating

    Room amenities

    • 356 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room

  • Club Room, 1 King Bed, Pool View

    Photos of Club Room, 1 King Bed, Pool View

    Room amenities

    • 463 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Pool View

  • Club Room, 2 Twin Beds, Pool View

    Photos of Club Room, 2 Twin Beds, Pool View

    Room amenities

    • 463 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds, Pool View

  • Club Suite, 1 King Bed

    Photos of Club Suite, 1 King Bed

    Room amenities

    • 890 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Suite, 1 King Bed

  • Superior Room, 1 King Bed, Pool View

    Photos of Superior Room, 1 King Bed, Pool View

    Room amenities

    • 356 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Pool View

  • Superior Room, 2 Twin Beds, Pool View

    Photos of Superior Room, 2 Twin Beds, Pool View

    Room amenities

    • 356 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Room, 2 Twin Beds, Pool View

  • Superior Room

    Photos of Superior Room

    Room amenities

    • 356 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Room

  • Club Room, 2 Twin Beds

    Photos of Club Room, 2 Twin Beds

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds

  • Deluxe Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

    Photos of Deluxe Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

    Room amenities

    • 463 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Superior Room, 1 King Bed

    Photos of Superior Room, 1 King Bed

    Room amenities

    • 356 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed

  • Deluxe Room

    Photos of Deluxe Room

    4.3/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More detailsDeluxe Room

  • Club Room, 1 King Bed

    Photos of Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed

About this area

Escazu

Located in Escazu, Real InterContinental Costa Rica at Multiplaza Mall is connected to a shopping center. Museum of Costa Rican Art and National Theater are cultural highlights, and travelers looking to shop may want to visit Multiplaza Mall Escazu and Avenida Escazú. Traveling with kids? Make time for Ojo de Agua Spa Park, or check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica). Guests love the hotel's central location.
Visit our Escazu travel guide
View in a map
Map
Popular Location

What's nearby

  • Multiplaza Mall Escazu - 2 min walk
  • Plaza Tempo - 14 min walk
  • Hospital Cima San José - 16 min walk
  • Avenida Escazú - 20 min walk
  • Cariari Bowling Center - 14 min drive

Getting around

  • San Jose Pavas Station - 6 min drive
  • AirportJuan Santamaria Intl. Airport (SJO) - 34 min drive

Restaurants

  • Pimento — 1 min walk
  • Factory — 1 min walk
  • Tintos y Blancos — 5 min walk
  • Restaurante Pescatore — 10 min walk
  • Outback Steakhouse — 12 min walk

About this property

Real InterContinental Costa Rica at Multiplaza Mall

Luxury hotel connected to a shopping center in Escazu with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a swim-up bar are onsite. All 372 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Real InterContinental Costa Rica at Multiplaza Mall offers 372 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch Smart televisions come with premium cable channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

Spa InterContinental has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (CRC 5100 per day)
  • Onsite parking is wheelchair accessible

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: CRC 16200 for adults and CRC 8100 for children
  • 4 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (32292 square feet of space)

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch Smart TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CRC 16200 for adults and CRC 8100 for children (approximately)
  • Valet parking fee: CRC 5100 per day
  • Early check-in fee: CRC 35 (subject to availability)
  • Late check-out fee: CRC 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Intercontinental Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel
Real InterContinental Costa Rica Multiplaza Mall Escazu
Real InterContinental Costa Rica Multiplaza Mall
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Real InterContinental Costa Rica at Multiplaza Mall Hotel
Real InterContinental Costa Rica at Multiplaza Mall Escazu
Real InterContinental Costa Rica at Multiplaza Mall Hotel Escazu

Frequently asked questions

Can I cancel my reservation for free at Real InterContinental Costa Rica at Multiplaza Mall and receive a full refund?
Yes, Real InterContinental Costa Rica at Multiplaza Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Real InterContinental Costa Rica at Multiplaza Mall cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Real InterContinental Costa Rica at Multiplaza Mall?
As of Jan 16, 2021, prices found for a 1-night stay for 2 adults at Real InterContinental Costa Rica at Multiplaza Mall on Jan 30, 2021 start from CA $195, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Real InterContinental Costa Rica at Multiplaza Mall have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Real InterContinental Costa Rica at Multiplaza Mall pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Real InterContinental Costa Rica at Multiplaza Mall?
Self parking is free at this property.
What time is check-in at Real InterContinental Costa Rica at Multiplaza Mall?
Check-in is from 3 PM - 2 AM. Early check-in is available for a fee of CRC 35 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Real InterContinental Costa Rica at Multiplaza Mall?
Check-out is at noon. Late check-out is available for CRC 99 (subject to availability).
Where is Real InterContinental Costa Rica at Multiplaza Mall located?
Situated on the Strip, this luxury hotel is in the same area as Multiplaza Mall Escazu, Avenida Escazú, and Valle del Sol. Area attractions also include Museum of Costa Rican Art and National Theater.
4.3
Excellent
Rating 5 - Excellent. 246 out of 420 reviews
5 - Excellent 59%
Rating 4 - Good. 109 out of 420 reviews
4 - Good 26%
Rating 3 - Okay. 34 out of 420 reviews
3 - Okay 8%
Rating 2 - Poor. 14 out of 420 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 420 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Perfect location and super cute hotel!
Stayed 3 nights in Jan 2021

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, Location is excellent and safe. Proper train personal. Across is Multiplaza mall, and it is surrounded by excelente restaurants We will visit agin
Stayed 2 nights in Dec 2020

1/5 Terrible

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Never order food !!!
We were the for 3 days 2 nights. We had to eat in because of the lockdown every meal was horrible. Sushi. Pasta. And hash browns full of grease. We finally had to order form Uber eats. Most overpriced and Lowest rated breakfast of all time.
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

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