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Best Western Plus San Jose

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Outdoor pool
Outdoor pool
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View from room

Overview of Best Western Plus San Jose

VIP Access

Best Western Plus San Jose

3.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Km 3 Autopista General Cañas 72-1017, San José, San José, 2000

Explore the area

  • Popular LocationEstadio Nacional2 min drive
  • Popular LocationNational Stadium of Costa Rica11 min drive
  • Popular LocationOjo de Agua Spa Park18 min drive
  • AirportSan Jose (SJO-Juan Santamaria Intl.)21 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

San José

Located in San José, Best Western Plus San Jose is in a shopping district and near the airport. Shoppers can check out Multiplaza Mall Escazu, while everyone can enjoy the natural beauty of Sabana Park and Central Park. Looking to enjoy an event or a game while in town? See what's going on at National Stadium of Costa Rica, or consider a night out at Parque Viva. Guests appreciate the hotel's central location.
Visit our San José travel guideOpens in a new window
Map

What's nearby

  • Estadio Nacional - 2 min drive
  • Sabana Park - 6 min drive
  • Museum of Costa Rican Art - 7 min drive
  • National Stadium of Costa Rica - 11 min drive
  • Ojo de Agua Spa Park - 18 min drive

Getting around

  • San Jose Contraloria Station - 4 min drive
  • Juan Santamaria Intl. Airport (SJO) - 21 min drive

About this property

Best Western Plus San Jose

3.5-star hotel near Sabana Park
Along with a casino, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and 24-hour room service.
Best Western Plus San Jose offers 118 accommodations with safes and hair dryers. 43-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 4:30 AM - 10 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 6 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Denny's
  • The Best Bar Food & Drink

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 casino gaming tables
  • 200 casino slot machines
  • Casino (13993 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV
  • Cable channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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San José
San José
Hotel
Hotel
3 star
3 star
Business-friendly
Business-friendly
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
Parking included
Parking included

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 6 per person (approximately)
  • Airport shuttle fee: USD 8 per person (one-way)
  • Airport shuttle fee per child: USD 8.00 (one-way), (from 4 to 18 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Irazu Hotel Casino San Jose
Best Western Plus San Jose Hotel
Best Western Plus Irazu Casino
Best Western Plus San Jose Costa Rica
Best Western San Jose Hotel
Best Plus San Jose San Jose
Best Western Plus San Jose Hotel
Best Western Plus San Jose San José
Best Western Plus San Jose Hotel San José

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 107 out of 205 reviews
5 - Excellent 52%
Rating 4 - Good. 61 out of 205 reviews
4 - Good 30%
Rating 3 - Okay. 24 out of 205 reviews
3 - Okay 12%
Rating 2 - Poor. 10 out of 205 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 205 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself it’s very nice inside. The pool and the Jacuzzi were very clean. The only thing that bothered me was that the Jacuzzi was not hard enough. I was very happy overall.
Stayed 4 nights in May 2022

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Did not get the room I reserved, either because Expedia did a bait and switch or the hotel did. There was no refrigerator/microwave.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Rooms were clean and front desk was friendly
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
Stayed 1 night in Apr 2022

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Location is excellent, staff is good, but the restaurant doest not have dining options apart from Dennys, so no healthy meals during my stay. Breakfast options are little limited as well
Stayed 2 nights in Mar 2022