Title: Hotel Best Cap Salou - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2335902&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Best Cap Salou Seaside family escape with indoor and outdoor pools plus a waterslide for hours of fun - a perfect balance of relaxation and entertainment ## Photo gallery for Hotel Best Cap Salou ![Beach nearby - Hotel Best Cap Salou (Salou)](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/a69fa697.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Mama de More](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/720b6e91-4b53-4d46-aa51-1cded482c787-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Restaurant - Hotel Best Cap Salou (Salou)](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/w3560h2375x2y0-91d8c1fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, sun loungers - Hotel Best Cap Salou (Salou)](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/w3840h2557x0y3-49386609.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Hotel Best Cap Salou (Salou)](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/w3840h2556x0y4-ca7ce917.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Best Cap Salou sits oceanside, offering families a welcoming retreat where parents can sip drinks at the poolside bar while kids splash in the outdoor pool. Guests can book a rejuvenating spa massage, lounge in the sun, or enjoy a friendly game of billiards. ## Reviews 7.4 Good ## Popular amenities - Pool - Hot tub - All-inclusive - Spa - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2335902&PinnedHotelID=2335902&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2335902&PinnedHotelID=2335902&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2335902&PinnedHotelID=2335902&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2335902&PinnedHotelID=2335902&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2335902&PinnedHotelID=2335902&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2335902&PinnedHotelID=2335902&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2335902&PinnedHotelID=2335902&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2335902&PinnedHotelID=2335902&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 16 of 16 rooms ### View all photos for Standard Room (2 adults) ![View from room](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/fe785e87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 adults) 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - 240 sq ft - Resort view - Sleeps 2 - 2 Double Beds ### View all photos for Standard Double Room (2 adults and 1 child) ![View from room](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/fe785e87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (2 adults and 1 child) 8.0 Very good 3 reviews ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - 240 sq ft - Resort view - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room (3 adults) ![View from room](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/fe785e87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (3 adults) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - 240 sq ft - Resort view - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room (3 adults and 1 child) ![View from room](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/fe785e87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (3 adults and 1 child) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - 240 sq ft - Resort view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room (2 adults and 2 children) ![View from room](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/fe785e87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 adults and 2 children) 8.0 Very good 7 reviews ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - 240 sq ft - Resort view - Sleeps 4 - 2 Double Beds ### View all photos for Double Room (No views 2 adults) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/bbcae465.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (No views 2 adults) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sleeps 2 - 2 Double Beds ### View all photos for Double Room (No views 2+1) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/bbcae465.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (No views 2+1) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sleeps 3 - 2 Double Beds ### View all photos for Double Room (No views 2+2) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/bbcae465.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (No views 2+2) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sleeps 4 - 2 Double Beds ### View all photos for Double Room (No views 3+1) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/bbcae465.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (No views 3+1) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sleeps 4 - 2 Double Beds ### View all photos for Double Room (No views 3 adults) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/w3837h2556x3y4-868b6dd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (No views 3 adults) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Sea View (2 adults) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/aad5cf14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Sea View (2 adults) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sea view - Sleeps 2 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Sea View (2 adults and 1 child) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/aad5cf14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Sea View (2 adults and 1 child) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sea view - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Sea View (2 adults and 2 children) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/aad5cf14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Sea View (2 adults and 2 children) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sea view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, Sea View (3 adults) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/aad5cf14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Sea View (3 adults) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sea view - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room, Sea View (3 adults and 1 child) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/aad5cf14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Sea View (3 adults and 1 child) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sea view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room (1 adult) ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2340000/2336000/2335902/w3840h2555x0y4-75378549.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (1 adult) ### Highlights Balcony Air conditioning Refrigerator TV Private bathroom Bidet Minibar In-room safe - Sleeps 1 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSalou-Hotels-Hotel-Best-Cap-Salou.h2335902.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSalou-Hotels-Hotel-Best-Cap-Salou.h2335902.Hotel-Information) ## About the area Located in Salou, Hotel Best Cap Salou is near theme parks and near the beach. Illuminated Fountain and Torre Vella are local landmarks, and travelers looking to shop may want to visit Central Park Shopping Center and Carrefour Commercial Center. Traveling with kids? Consider PortAventura World and Aquopolis Costa Dorada. [Visit our Salou travel guide](https://www.expedia.ca/Salou.dx180897) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.05938%2C1.16385&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IGhLbeW3VYwTFNAQikrW9-0eqBo=) C/ Cala de la Font, 1, Salou, 43840 ### What's nearby - Cala Font Beach \- 3 min walk \- 0.3 km - Cala Penya Tallada \- 6 min walk \- 0.6 km - Cala Crancs \- 8 min walk \- 0.7 km - Llarga Beach \- 14 min walk \- 1.2 km - Aquopolis Costa Dorada \- 3 min drive \- 2.5 km ### Getting around - Salou Port Aventura Station - 15 min drive - Barcelona El Prat Airport (BCN) - 79 min drive ### Restaurants - ‪Almaris - ‬4 min drive - ‪Hotel Salou Sunset by Pierre & Vacances - ‬5 min drive - ‪La Llarga Beach Club - ‬17 min walk - ‪Eat Well - ‬5 min drive - ‪Route 66 - ‬1 min walk ## About this property ### Hotel Best Cap Salou Family-friendly hotel near PortAventura World Consider a stay at Hotel Best Cap Salou and take advantage of free water park access, a poolside bar, and a terrace. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with a waterslide and sun loungers - Bike rentals, self parking (surcharge), and an area shuttle - A front-desk safe, a vending machine, and an elevator - Smoke-free premises, a billiards/pool table, and a 24-hour front desk Room features All 497 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with bidets and tubs or showers - Wardrobes/closets, balconies, and refrigerators ### All-inclusive details All-inclusive room rates at Hotel Best Cap Salou are available. 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Arcade/game room - Bicycle rentals - Billiards/pool table - Children's pool - Free water park - Full-service spa - Gym - Hot tub - Indoor pool - Outdoor pool - Sauna - Waterslide ### Family friendly - Arcade/game room - Children's pool - Free water park access - In-room refrigerator - Indoor pool - Outdoor pool - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Hair salon - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Direct access to a private beach - On the bay - Pool loungers - Terrace ### Full-service spa - Couples treatment rooms - Massage - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - Built in 1987 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Private bathroom - Towels provided ### Entertainment - TV ### Food and drink - Minibar - Refrigerator - Room service ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from October 9 2025 to March 28 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: EUR 20 per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number HT-000517 ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Best Cap Hotel Best Cap Hotel Salou Best Cap Salou Cap Salou Best Cap Salou Hotel Salou Best Cap Salou Hotel Hotel Best Cap Hotel Best Cap Salou Hotel Hotel Best Cap Salou Salou Hotel Best Cap Salou Hotel Salou ## Frequently asked questions ### Does Hotel Best Cap Salou have a pool? ### Is Hotel Best Cap Salou pet-friendly? ### How much is parking? ### What time is check-in at Hotel Best Cap Salou? ### What time is check-out at Hotel Best Cap Salou? ### Are there all-inclusive benefits at Hotel Best Cap Salou? ### Where is Hotel Best Cap Salou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Best Cap Salou Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.4 Location ### 7.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 55 8 - Good 86 6 - Okay 39 4 - Poor 21 2 - Terrible 13 ## Reviews ### 8/10 Good #### Mark Sep 11, 2025 Clean room lovely beach ##### Mark Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Luci H Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean, the staffs were amazing, very friendly. ##### Luci H Stayed 4 nights in Apr 2025 ### 8/10 Good #### Christina Sep 19, 2023 Liked: Staff & service This hotel is good for families wanting all inclusive, if you want a relaxing stay look elsewhere. Was convenient for a last minute booking by the beach. ##### Christina Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Michael May 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Had an amazing holiday, everyone were so friendly. We’ve just booked again for August. ##### Michael Stayed 7 nights in May 2024 ### 4/10 Poor #### Marwa Aug 29, 2025 Disliked: Cleanliness i have been in hotels in different countries but this hotel was very bad experience for me and my family the activities in the hotel is very good specially for kids but the hygiene levels is 0 i was asking 4\_5 times until they clean my room i wait two days until the room cleaner came, also there's no laundry in the hotel there's no service that they take your clothes to clean i was shocked, the food was fine but not very good, in the room there's no kettle or any tea or coffee ##### Marwa Stayed 9 nights in Aug 2025 ### 8/10 Good #### Kelly Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very family centred hotel, lots of kids & pools/slides etc for them. Rooms clean & two double beds so good for a family. I was not keen on the restaurant. It was very busy, quite noisy, food not amazing, but did cater for gluten free with bread, cakes biscuits & separate toaster so good for coeliacs. As were the 4 neighbouring restaurants which was nice. If you don’t have kids I wouldn’t recommend this hotel. It’s about 15 mins in a taxi from the heart of Salou so you need a taxi. No prom/walkway to get there other than local roads. A small beach at the rear of the hotel was nice. Overall a nice short 5 night break. If you want more going on this little resort is not for you , you’ll want the bigger resort next door of Salou. ##### Kelly Stayed 5 nights in Jul 2025 ### 8/10 Good #### Rune Prudholm Oct 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice hotel for some days of relaxing. nice Hotel. and friendly staff. very good beach on the hotel ground, nice pool and water park 1) Food in the big buffet is only okay. too much consideration is given to the fact that there are many English people, so almost no Spanish food, but beans, burgers and fries. you have to be at the restaurant when I opens if you want a nice table and not stand in line to get in. 2). the hotel lets people reserve sun chairs in the morning without using them, people are stingy and take chairs, tables and parasols and then leave them for several hours. 3). There is no control at the indoor hot pool in the spa area, so 12-15 year olds make water bombs and spray so there is no peace and it is difficult to be there with small children ##### Rune Prudholm Stayed 13 nights in Sep 2023 ### 10/10 Excellent #### Caroline Sep 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Better than a 3 star hotel. Highly recommended. Very positive review coming. We are a couple in our 50s and 60s. Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident. Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round. Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment. We had a daily maid service with beds made and fresh towels and general cleaning. Stunning views and beautiful sunsets from the beach. The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only. Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything. ##### Caroline Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Jason Enrique Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All in one place ##### Jason Enrique Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### jean Jun 28, 2024 Disliked: Cleanliness, property conditions & facilities During my stay there was a fight which occurred in the dining area and continued into the lobby. Left many traumatised and ruined our holiday. Few cuts and bruises on the water slides. ##### jean Stayed 4 nights in May 2024 ### 4/10 Poor #### MONTSERRAT Aug 13, 2024 Disliked: Cleanliness, staff & service Aparcament impossible ##### MONTSERRAT Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Hayes May 15, 2023 Disliked: Staff & service #### Unpleasant staff The service staff were extremely rude ,they were very impatient with children and seemed more interested in chatting to each other than doing their job . Particularly in the restaurant, it was bordering aggressive. ##### Hayes Stayed 4 nights in May 2023 ### 4/10 Poor #### Aleksandra Oct 12, 2025 Bei der Ankunft im Hotel am Samstag, dem 4\. Oktober, wurde ich sehr herzlich empfangen. Das Abendessen war köstlich. Auch das Essen am Sonntag war köstlich. Allerdings konnte ich am Sonntag nicht um eine Zimmerreinigung bitten. Ich musste mich an die Rezeption wenden, aber ab Montag war das Essen schrecklich. Wir vermuten, dass die ständige Wiederholung auf die Schließung des Hotels zurückzuführen ist, da die Kartoffeln nicht frisch vom Vortag waren und die Gerichte mehrmals aufgewärmt wurden. Beim Fleisch gab es überhaupt keine Auswahl. Das gegrillte Fleisch war zäh und nicht zu kauen. Einmal war mir nach dem Abendessen so schlecht, dass ich die halbe Nacht mit Durchfall und Bauchschmerzen im Badezimmer verbrachte. All-inclusive-Getränke (für Männer) waren praktisch nicht verfügbar, nicht einmal die kostenpflichtigen. Wenn etwas ausging, öffnete das Personal weder eine neue Flasche, füllte sie nicht nach oder meldete, dass etwas fehlte. Dasselbe passierte mit Granita-Eis, Pommes und anderen Dingen. Der Wendepunkt kam, als wir beim Abendessen Metallspäne auf dem Teller meiner Tochter fanden! Auf keinen Fall, und nie wieder! Wäre der Strand nicht so nah am Hotel gewesen und es gäbe kein Kinderbecken mit Attraktionen (der Whirlpool war kostenpflichtig), wäre unser Aufenthalt ein kompletter Reinfall gewesen. Wir werden definitiv nicht wiederkommen. ![](https://a.travel-assets.com/ugc/hotel-reviews/4180158d-549b-4335-b496-58090b0cc82c-1760261393256.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aleksandra Stayed 6 nights in Oct 2025 ### 8/10 Good #### Alice Oct 6, 2025 Liked: Amenities Vi var i poolen kun enkel gang, da det er blevet kold ![](https://a.travel-assets.com/ugc/hotel-reviews/0d76811d-8fca-4060-9c20-74416ebb836d-1759743389743.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alice Stayed 13 nights in Sep 2025 ### 8/10 Good #### yves Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La chambre bien. Le coffre fort ne fonctionnait pas et le refrigerateur n a pas de givreur. pas de glacons pour la glaciere. Pour un voyageur au long cours c est pas ideal. Refrigerateur un peu trop petit... Le television n a pas de chaine francaise ni canal plus. Pas de journal des chaines . Un ventilateur solo serait le bienvenu. Sinon tout le reste ok. Diner et petit dejeuner supers. Acceuil tres bien avec une personne parlant francais. ##### yves Stayed 1 night in Sep 2025 ### 10/10 Excellent #### CARLOS Aug 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien, como siempre ! Personal genial. Muy bien, como siempre. Especialmente el personal. El hotel muy divertído! Comida muy bien también. ##### CARLOS Stayed 2 nights in Aug 2025 ### 8/10 Good #### DESIREE Aug 18, 2025 El parque de agua para los pequeños muy bien, la playa perfecta, falta variedad de comida en el restaurante. Como no reserves el parking con el hotel. Es imposible aparcar, bueno hemos estado ahora y es una locura totalmente. ##### DESIREE Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Barna Daniel Aug 16, 2025 Disliked: Cleanliness, property conditions & facilities El acceso a la cala una maravilla, el hotel tiene esa baza. Pero por lo demás nefasto: gestión deficiente, mucho ruido en el hotel en general, pero sobretodo con niños correteando por los pasillos, cuya limpieza no es que sea cuestionable, sino inexistente. El resto de la habitación sucia, manchas en las paredes de origen desconocido, pero certeramente desagradables, arena en el suelo desde la entrada... no hay por donde cogerlo. Como toque final el enganche donde engancha el pestillo de la puerta roto, dando una sensación de inseguridad constante... El bufet correcto, variedad y razonablemente bueno, pero sabiendo lo limpio que estaba el resto, no pondría la mano en el fuego. Una experiencia para aprender. ##### Barna Daniel Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Nuria Aug 10, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Opinion El personal de limpieza no da abasto y las habitaciones no están limpias. Pedí un día que me pasaran la mopa y me dijeron que si lo harían, no lo hicieron y tuve que pedirlo en recepción. Masificado. La comida buena. El señor que sirve en el bar de la piscina sin toboganes por la mañana muy amable y profesional, lastima no recordar su nombre. El suelo de las piscinas no es apropiado y resbala mucho para los niños. Personal de animación muy bien. ##### Nuria Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Adriana Aug 9, 2025 Liked: Cleanliness, amenities Todo súper 👍 ##### Adriana Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Sibel Aug 4, 2025 Disliked: Cleanliness, staff & service Gemiddeld 6/10 voor de aquapark en ligging want Locatie is perfect! Hygiene laat de wensen over. Hotel was overvol, geen plaats te vinden aan zwembad. ##### Sibel Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Naiara Jul 28, 2025 Ideal para ir en familia. Destacar el equipo de animación y el cariño con el que tratan a los niños, especialmente Gisela que es un amor ##### Naiara Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Elena Jul 27, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Mui antiguo ##### Elena Stayed 9 nights in Jul 2025 ### 8/10 Good #### Beatriz Jul 12, 2025 El personal poco ##### Beatriz Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Ana Jun 24, 2025 Liked: Cleanliness, property conditions & facilities Bien ##### Ana Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Monroeville](https://www.expedia.ca/Monroeville-Hotels.d8677.Travel-Guide-Hotels) > > [Hotels in Wytheville](https://www.expedia.ca/Wytheville-Hotels.d6056934.Travel-Guide-Hotels) > > [Meraki Resort - Adults Only - All inclusive](https://www.expedia.ca/Hurghada-Hotels-Meraki-Resort-Adults-Only-All-Inclusive.h3927196.Hotel-Information) > > [Hotels with Free Parking in Calgary](https://www.expedia.ca/Calgary-Hotels-Hotels-With-Free-Parking.0-0-d178245-tHotelswithFreeParking.Travel-Guide-Filter-Hotels) > > [Hotels in Bordeaux](https://www.expedia.ca/Bordeaux-Hotels.d6023322.Travel-Guide-Hotels) > > [Cheap Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels-Cheap-Hotels.0-0-d178245-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [ME Sitges Terramar](https://www.expedia.ca/Sitges-Hotels-ME-Sitges-Terramar.h1216772.Hotel-Information) > > [Bayview Wildwood Resort, an Ascend Collection Resort](https://www.expedia.ca/Severn-Hotels-Bayview-Wildwood-Resort.h2604315.Hotel-Information) > > [Residence Inn by Marriott New York Manhattan/Times Square](https://www.expedia.ca/New-York-Hotels-Residence-Inn-By-Marriott-New-York-ManhattanTimes-Square.h1301443.Hotel-Information) > > [HiltonHotels Hotels in Pickering](https://www.expedia.ca/Pickering-Hotels-Hilton-Hotels.0-0-d9546--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Trump International Hotel Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Trump-International-Hotel-Las-Vegas.h1857289.Hotel-Information) ### Flights > [Flights from Buffalo (BUF) to Morrisville (RDU)](https://www.expedia.ca/lp/flights/buf/rdu/buffalo-to-raleigh) > > [Flights from Kelowna (YLW) to Maia (OPO)](https://www.expedia.ca/lp/flights/ylw/opo/kelowna-to-porto) > > [Flights from Kingston (YGK) to Boston (BOS)](https://www.expedia.ca/lp/flights/ygk/bos/kingston-to-boston) > > [Flights from gregorio luperon intl airport](https://www.expedia.ca/lp/airports/pop/flights-from-gregorio-luperon-intl-airport) > > [Flights from Tulum, Quintana Roo (TUY) to Toronto (YTO-All Airports)](https://www.expedia.ca/lp/flights/tuy/yto/tulum-to-toronto) > > [Flights from Richmond (YVR) to Dorval (YUL)](https://www.expedia.ca/lp/flights/yvr/yul/vancouver-to-montreal) > > [Flights from Edmonton International Airport (YEG) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yeg/yhz/edmonton-to-halifax) ### Cars > [Car rentals in Cancun](https://www.expedia.ca/Car-Rentals-In-Cancun-Intl.d5133635.Car-Rental-Guide) ### Activities ### Packages > [Bora Bora Vacations](https://www.expedia.ca/Bora-Bora.d602861.Destination-Travel-Guides)