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Reviews of Hotel Arndt

3 out of 5
Hotel Arndt
Karl-Friedrich-Str.12, Postfach 1124, Rust, BW

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 355 reviews" "
Rating 8 - Good. 129 out of 355 reviews" "
Rating 6 - Okay. 18 out of 355 reviews" "
Rating 4 - Poor. 4 out of 355 reviews" "
Rating 2 - Terrible. 9 out of 355 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lionel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to europa park
Stayed 2 nights in Mar 2023

8/10 Good

Boanerges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2023

10/10 Excellent

INGRID

Stayed 3 nights in Sep 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Convenient hotel for Europa park visit.
Stayed 2 nights in Jul 2021

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Stay in Rust
We enjoyed professional and friendly service. The quality of breakfast was great and the rooms were equally nice. The location was also perfect. The only detraction to an excellent stay was the excessive safeguards over Coronavirus fears. Getting breakfast with plastic gloves was over-the-top.
Stayed 3 nights in Oct 2020

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly !! Hotel very clean ... very satisfied but no parking place very difficult!!!
Stayed 2 nights in Oct 2020

6/10 Okay

Hanna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
to warm
The room was good in size and with good beds but the temperatur was to high. We could not sleep because it was so warm and nor open the window because of the street noice and the clock ringing every half hour.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We received an email the day I was supposed to check-in stating that I would not be allowed to check-in until the next morning, since I had not made special arrangements. Unknown to me at the time, the hotel policy is for customers to check in person between 8am and 11am. We were traveling and did not planned to arrive in town until late afternoon to check-in and did not have access to emails until mid afternoon when I saw the email sent by the hotel. I called the hotel contact number over and over and never got anybody to answer the phone and sent an email, also without response. There was nobody at the hotel, nobody to answer the phone and left without a room that was already paid for. We found ourselves driving an hour distance to find the nearest available room. When I showed up the next morning to explain my situation, the receptionist showed absolutely no empathy, was completely rude and stated that it was my problem that I didn’t show-up between the hours 8am and 11 am on the previous day. She simply kept stating that there was nothing she could do to help me. I’m sorry, but there’s always something you can to to help the customer, if nothing else than a apology for the inconvenience, which she did not even do. However she was happy to take my money for no service rendered. In addition the room did not appropriate curtains. The thin completely see true material allowed the backyard light to reflect directly in the room and to lake thing’s worst, there was no hot water
Stayed 2 nights in Oct 2019

10/10 Excellent

KRUNAL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful owner and beautiful stay...5 min walking from Europa park. Very convenient
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Ozana, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel but horrible service. It is a shame that the owner of the hotel, who also runs it, doesn’t understand that treating clients like someone who is not welcome is counterbalancing the good facilities. The saga started even before we arrived as the lady said to arrive before 6pm else to cancel reservation. When we arrived at 5pm, we had to wait for her and we were told off for arriving too early. Breakfast was the ‘surprise’ of the trip when she literally told us we cant have breakfast, as it was too late (we arrived at 10.20am and she had told us the night before that breakfast is 9-11.30am). While all the food was there, people eating, she refused to let us have breakfast. She took our bags to throw them in the street and told us to leave. We have expedia involved to get refund. So if you want to ruin your holiday, stay in this hotel. Else, avoid it with all costs. It should not even be listed because of the owner’s attitude towards her clients! I’ve never seen such bad treatment in my life!
Stayed 1 night in Dec 2018

8/10 Good

Ingveldur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Europa-Park
Very good location if you are visiting Europa-Park.
Stayed 1 night in Aug 2018

8/10 Good

Raycha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

D J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel spotlessly clean, friendly helpful lady owner. Perfect location for Europapark entrance just 4/5 minutes walk away. Would have given 5 for comfort if it had tea and coffee making facilities in the room but all round excellent stay.
Stayed 3 nights in Dec 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

FIRAS, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
wonderful time good hotel close to the most attraction over the city near from the bus and train

10/10 Excellent

Brian, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & freindly walking distance to Eurpoa Park
Great friendly hotel walking distance to Europa Park. Our family of 5 stayed on the top floor of the building. Room was big and clean with a nice bathroom. Beds were comfortable and breakfast was tasty. No AC but the windows gave great breeze.

10/10 Excellent

Tobias

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Von Anfang bis Ende perfekt! Unglaublich liebe Betreiberin, tolles Frühstücks-Buffet, gemütliche Zimmer und ein wunderschön gestalteter Innenhof zum entspannen.
Stayed 3 nights in May 2024

6/10 Okay

sylvie

Travelled with partner
Liked: Cleanliness, staff & service
Établissement simple. Chambre un peu vieillotte. Excellent petit déjeuner.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstücksbuffet und freundlicher Service. Die Nähe zum Europa Park ist ideal.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christophe

Stayed 1 night in Jul 2023

8/10 Good

Sebastiaan

Travelled with partner
Liked: Cleanliness, staff & service
Leuke overnachtingsplaats. Kamer was iets gedateerd (badkamer was wel zeer in orde) en vooral de hoofdkussens waren toe aan vervanging. Zeer vriendelijke gastvrouw!
Stayed 1 night in Jun 2023

8/10 Good

Mª DEL CARMEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal para ir a Europa Park excelente desayuno y personal amable
Stayed 2 nights in Jun 2023

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Das Preis-/Leistungsverhältnis stimmt völlig. Einfaches Hotel, aber hat alles was es braucht und alles ist sehr sauber. Nur 5 Gehminuten zum Europapark. Leider war das Personal ziemlich unfreundlich, man merkt, dass sie nicht auf Gäste angewiesen sind.
Stayed 1 night in Jun 2023

10/10 Excellent

Anders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk Hotel A+++
Vi havde en enkelt overnatning i forbindelse med et besøg i Europa Park i et familie værelse. Alt var over forventning... *Personalet er super søde, forklarende og hjælpsomme. *Værelset er større end som så, rent og lækkert *Morgenmaden er fantastisk. Om det er kaffen, brødet eller pålægget så er det helt klart at der er lagt vægt på smagen og kvaliteten. Der er mulighed for parkering, men vores bil var for høj, så vi måtte parkere på gaden, tilgengæld fik vi gratis parkering 2 dage i Europa Park 👍 Stedet har både en fin gårdhave og en lækker tagterrasse, hvor man sidder ugeneret af støj osv fra gaden. # Ville vi komme igen => HELT SIKKERT
Stayed 1 night in Jun 2023

8/10 Good

Piet

Liked: Cleanliness, staff & service
De kamer maakte een beetje verouderde indruk en omdat het buiten warm was, misten we een airco. Het ontbijt was prima en de gastvrouw prettig in de omgang. Omdat we buiten de openingstijden kwamen, moesten we via een kluis onze sleutel pakken. Dat ging probleemloos, maar het is natuurlijk leuker als er iemand aanwezig is.
Stayed 1 night in Jun 2023

10/10 Excellent

Consuelo

Stayed 1 night in Jun 2023

10/10 Excellent

Julia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstücksbuffet war hervorragend!!
Stayed 4 nights in May 2023

8/10 Good

Isabelle

Stayed 3 nights in May 2023

10/10 Excellent

Julien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait

10/10 Excellent

Mauro

Stayed 1 night in Apr 2023

10/10 Excellent

Romana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Trotz hoher Arbeitsanfall sehr nette Begrüssung! Sauberes, grosszügiges Familienzimmer. Vielseitiges Frühstücksbuffet. Unkompliziertes Chek-in.
Stayed 1 night in Apr 2023

10/10 Excellent

SEBASTIEN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel super calme et accueil très sympa.
Jolie chambre en duplex pour 4 personnes avec de grands lits confortables.
Stayed 3 nights in Apr 2023

8/10 Good

Sandra, Degersheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes und grosses Zimmer, sehr gutes Frühstück, Parkplatzmöglichkeit schwierig
Stayed 1 night in Apr 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden
Stayed 1 night in Apr 2023

10/10 Excellent

Antoine

Stayed 1 night in Apr 2023

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Super freundliches Personal. Klein aber fein. In direkter Nähe zum Europapark.
Stayed 2 nights in Mar 2023

10/10 Excellent

Christophe

Stayed 1 night in Mar 2023

8/10 Good

Conny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswertes Hotel
Es hat alles sehr gut geklappt. Freundlicher Service und die Zimmer sind sehr grosszügig.
Stayed 2 nights in Mar 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super gut.
Stayed 1 night in Jan 2023

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Ronny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, direkt neben dem Europa Park. Parkieren etwas schwierig, wenn die Rezeption nicht besetzt ist. Rezeption hat nur am Morgen geöffnet.

8/10 Good

Pax

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2022

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFEKT und SEHR zu EMPFEHLEN. Sehr freundlicher Empfang. Super Frühstück - dies mit sehr viel liebe gemacht. Danke und schöne Festtage
Stayed 1 night in Dec 2022

10/10 Excellent

Damien

Stayed 1 night in Dec 2022

10/10 Excellent

FRANCK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propreté exemplaire
Hôtels très propre, personnel gentil, serviable et accueillant. Petit déjeuner buffet classique mais très bon.
Stayed 3 nights in Dec 2022