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Reviews of ABode Chester

4 out of 5
ABode Chester
Grosvenor Park Road, Chester, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Angelese

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed for a birthday celebration, the reception staff were nice. The room was very small, the toilet roll holder was hanging off the wall. Overnight stay was fine, we then went for breakfast, £18pp, not worth it. It was probably the blandest breakfast I have ever had. Service was poor and no atmosphere.
Stayed 1 night in May 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value,easy driving access,nice breakfast and comfortable bed.
Stayed 1 night in Apr 2024

6/10 Okay

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed a few years ago and was amazing looking a bit tired now. Room ok, no fridge, wonky TV stand just generally tired compared to previous. Feel paid reasonable price but would have complained had I paid more. Excellent location though. Didn't use bar etc so can't comment on other facilities. Parking limited but reasonable price especially for location. Staff excellent very friendly and efficient service.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious room. Kind staff who were very helpful. Would recommend for anyone staying in Chester.
Stayed 1 night in Apr 2024

6/10 Okay

Adele

The room on first inspection was fine. Clean room, lovely comfy bed (we had a standard double) only staying one night so the room met our needs for the amount of time we spent in it. Lovely clean shower, bed linen also clean and crisp. Room tea and coffee was a good supply. However the mini bar was steep! The corner of the room nearest the largest window was soaked with water, and the room to be fair smelt like condensation.. I like to think this was an oversight on the overall hotel as it was lovely. Don’t let this deter your stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Mr Nigel

Travelled with partner
When we arrive we had booked a double but got a twin , they quickly changed this nothing too much bother , room was excellent and would stay again. On a comment they need electric charge point
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had everything I needed during my visit. The staff were very friendly and helpful.
Stayed 6 nights in Feb 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel overlooking the race course. 5 mins walk from chester. Really nice.
Stayed 2 nights in Feb 2024

6/10 Okay

Phillip

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, poor service.
The room was nice, clean and comfortable. The service at breakfast was very poor. I ordered coffee and juice but didn't reverie it. I had to remind the waiter. Breakfast was made to order, but no customisation was possible. All i wanted was toast, bacon and eggs but i was told that's not possible, I had to order the full English. Very frustrating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jemma

Stayed 1 night in Feb 2024

10/10 Excellent

Gavin

Stayed 1 night in Feb 2024

8/10 Good

Karen

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Very Average
I regularly stay in hotels for work, having had a poor experience In the Holiday inn Chester, I thought I would try here. Check in was functional, I tried to make conversation with the front desk staff but got nothing back. I wouldn't say it was welcoming. Upon entering the hotel room, the first thing I noticed was a fousty smell, but the hotel room looked clean. The bathroom was quite new, but had a poorly designed shower that unavoidably soaked the bathroom floor. The bed was not comfortable unfortunately, mattress was quite worn with grooves in it where it had been a mattress for too long. As soon as I tried to sleep, I realised there was a loud dripping noise from a water tank or something above the ceiling, this kept me awake and at 5am the dripping turned in to a much louder water pouring noise. I Did not sleep well at all. It's a shame that breakfast isn't a buffet as in most hotels, however the breakfast staff were very good. On checkout, I let reception know about the water noises in the room, and although the staff were apologetic, they just logged it with maintenance and nothing more.
Stayed 1 night in Jan 2024

8/10 Good

Lyndsey

Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy access to Chester town centre. Clean and tidy, shame about the limited parking which was even more limited due to builders skips occupying some of the spaces!!
Stayed 1 night in Jan 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely worth a vist
Stayed 1 night in Jan 2024

10/10 Excellent

Marj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been many times to this hotel we like the service and staff also breakfast is served to your table in the morning which is a plus. Also It is 5 minutes walk to the shops
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed quiet for a weekend lovely bath and shower
Stayed 1 night in Jan 2024

10/10 Excellent

Irfon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality in Chester
Quality hotel, great location and views. Staff were excellent and the quality of the breakfast was too class.
Stayed 1 night in Jan 2024

6/10 Okay

Neil

Stayed 1 night in Jan 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

A

Liked: Cleanliness, property conditions & facilities, room comfort
First problem was that the address was incorrect. It showed Grosvenor Park Street which is about 3/4 mile away. It is in Grasvenor street in the HQ building. Another issue was lack of information in the room particularly breakfast times.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hayley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Lovely stay, comfy rooms, nice breakfast area and location is good too.
Stayed 1 night in Jan 2024

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Chester
Hotel is conveniently located a short walk from the city centre. The hotel was clean and carpets were being replaced in the corridors and rooms. Dinner and breakfast in the restaurant on the 5th floor we're both good.
Stayed 1 night in Jan 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great location for Chester. Charged parking was easy and rooftop bar restaurant had great views for drinks and breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding excellent place definitely would stay that again
Stayed 1 night in Dec 2023

6/10 Okay

Philip

Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Place to Stay
We’ve stayed at this hotel in Chester twice now and loved both visits! It’s clean, cosy, the rooms are spacious and the beds are so comfortable. Shower is lovely and we had everything we needed in the room (shampoo, hair dryer, iron, etc). Check in and check out is easy and we’ve never had any trouble with noise outside or from other guests. The breakfast was also wonderful and so filling. The parking in the hotel is handy, but a little pricey at £12.50, but this time we parked opposite the hotel in the public car park and that was a little cheaper. Some hotels in Chester don’t have any parking so this is still a bonus! ABode has become our go-to hotel when we visit Chester, especially since it’s so close to the centre too, would definitely recommend to anyone!
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Overnight Christmas stay
Easy check-in and check-out. Arrived early and were able to secure car parking space - charged £12.50 even though notices 'read' charge £10 (Sun-Thu) - did mention this at check-in but receptionist didnt comment so assumed parking charges had increased. Nice large room with racecourse view although furniture 'tired' (very scratched and iron burn marks on dressing table) - disappointing as we had paid extra for a deluxe room and expected more luxury in 4 star hotel. Had meal in Bistro in evening - service was excellent to start with but had to wait quite some time for main course which meant didnt bother with pudding. NB: There was a large group booking in and with it being Christmas Eve we didnt say anything as appreciate the staff were doing there best.
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Stayed 1 night in Dec 2023

10/10 Excellent

Jordan

Stayed 1 night in Dec 2023

4/10 Poor

Harry

Business traveller
Liked: Cleanliness, property conditions & facilities
Heating in the room was not working very disappointing
Stayed 1 night in Dec 2023

6/10 Okay

Paul

Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. One of the best hotels we have stayed in. Rooms are so nice and very clean. The bed was huge. Would definitely recommend anyone to stay here and so close the Chester shopping.
Stayed 1 night in Dec 2023

6/10 Okay

Gwynneth

Travelled with partner
Disliked: Property conditions & facilities
Had to wait at the bar for 30 minutes to be served on Christmas Eve.And every upset on Christmas Day night there was no bar open,we were told there was room service but could find any menu’s in the room,nether the number to ring for reception.There was only one bath towel no hand towels.stayed here a few times this year ,wound not be staying again.
Stayed 2 nights in Dec 2023

8/10 Good

Rita

Stayed 1 night in Dec 2023

10/10 Excellent

Gill

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great but bar wasn’t open
Stayed 2 nights in Dec 2023

8/10 Good

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Night out in Chester with clients. Very strange that hotel bar was not open in the evening.
Stayed 1 night in Dec 2023

6/10 Okay

Gareth

Liked: Cleanliness
Loud music
Room 104 - loud music on until midnight. So loud in the room from the bar below. Room was fine, but for £300 I would expect to be able to sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Trip
Fabulous night away with our amazing friends. Wonderful city.
Stayed 1 night in Dec 2023

10/10 Excellent

Larisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and really made an effort to fulfill my wishes. The hotel and dining area were spotless. The room was very comfy with a fantastic view.
Stayed 1 night in Dec 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fabulous location, lovely and clean and staff very pleasant. Only one door key given which was problem for using lift separately. Bad nights sleep as water was running in toilet all night and lots of noise from party on floor above. Views from room lovely
Stayed 2 nights in Dec 2023