Courtyard

Reviews of bantr

3 out of 5
bantr
805 Creske Ave, Rothschild, WI

Reviews

8.0

Very good

Rating 10 - Excellent. 139 out of 322 reviews" "
Rating 8 - Good. 99 out of 322 reviews" "
Rating 6 - Okay. 37 out of 322 reviews" "
Rating 4 - Poor. 35 out of 322 reviews" "
Rating 2 - Terrible. 12 out of 322 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Rachael

Travelled with family
Liked: Cleanliness
The property is a little run down and the front desk staff seems obtuse - not very friendly or welcoming.
Stayed 1 night in May 2024
Response from Kathy on May 21, 2024
Thank you for your review and patience as we continue to grow and make changes to our property

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room layout!
Stayed 1 night in May 2024
Response from Kathy on May 21, 2024
Glad you had a great stay

8/10 Good

George, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Kathy on May 21, 2024
Thank you for your positive review.

10/10 Excellent

Michael T.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were very nice. The rooms were spacious and clean!!!!
Stayed 1 night in May 2024
Response from Kathy on May 21, 2024
Thank you for your positive review. We hope to see you again.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service
Beautiful cabin feel.
Stayed 1 night in May 2024
Response from Kathy on May 21, 2024
We are so happy that you had a great stay

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Apr 2024
Response from Bantr Front Desk on Apr 23, 2024
Thank you for your review

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great rooms, lots of construction elsewhere. Im sure it will be nice when complete.
Stayed 2 nights in Mar 2024
Response from Bantr Front Desk on Apr 8, 2024
Thanks for your review

4/10 Poor

Stuart

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in my room was extremely dirty, the tub had rust and mold, stains in room 237. There was also someone else’s urine in the toilet when I arrived. When I arrived for breakfast at 6:30 in the morning, almost all the supplies were already out of stock, and there was only half a Cup of coffee left in the coffee craft.
Stayed 1 night in Apr 2024
Response from Bantr Front Desk on Apr 4, 2024
Hi there Stuart,We are sorry to hear about your stay. We are committed to constructively incorporating customer feedback whether good or bad. We appreciate the time you took to write your review and we will be working hard to make improvements based on your feedback.

10/10 Excellent

Keri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 1 night in Mar 2024
Response from Bantr Front Desk on Apr 8, 2024
We are glad you enjoyed your stay. Have a great day!

10/10 Excellent

Dale

Stayed 1 night in Mar 2024
Response from Bantr Front Desk on Apr 23, 2024
Thank you for your review

6/10 Okay

Robert, Breckenridge

Stayed 1 night in Mar 2024
Response from Bantr Front Desk on Apr 8, 2024
Thank you for your review

8/10 Good

KONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kathy on Mar 25, 2024
Thank you for your review

4/10 Poor

scott

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We choose this place for the breakfast included and the hot tub. Apon arrival we were put in a dirty room and had to be moved. No apologies from staff. Then we were told water park was closed when we booke d but then found out the hot tub qasnt working either. And the breakfaat included was just muffins and cold cereal. Didnt enioy oir stau at all. Wasnt relaxing nor were we able to enjoy what we came for.
Stayed 1 night in Mar 2024
Response from Bantr Front Desk on Apr 4, 2024
Hi there Scott, On behalf of our bantr staff we apologize for the quality of your stay. We are currently under construction and are continually striving to place quality at the forefront for our guests. We appreciate your feedback.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Gym was awesome. Bar was pretty good too. Tub varnish was scaling off though and water pressure wasn’t the best.
Stayed 2 nights in Mar 2024
Response from Bantr Front Desk on Mar 18, 2024
Thank you for your review. We hope to see you again.

2/10 Terrible

Nicole

Stayed 2 nights in Feb 2024
Response from Bantr Front Desk on Apr 23, 2024
Thank you for your review

10/10 Excellent

Shyanne

Stayed 1 night in Feb 2024
Response from Bantr Front Desk on Mar 25, 2024
Thank you for your review

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated everything about our stay at this facility. It is under a considerable amount of construction, but all of the changes they are making are fantastic. If there was anything we needed or couldn’t find, their super friendly staff was more than happy to provide it. My family is already asking when we can go back.
Stayed 2 nights in Feb 2024
Response from Bantr Front Desk on Feb 26, 2024
We are glad that you had a good stay! We hope to see you and your family back soon:)

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Bantr Front Desk Team on Feb 23, 2024
We're glad you enjoyed your stay!

8/10 Good

Debbrah

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. I am looking forward to seeing a finished Lobby
Stayed 2 nights in Feb 2024
Response from Bantr Front Desk Team on Feb 23, 2024
We're glad you enjoyed your stay!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Bantr Front Desk Team on Feb 23, 2024
We're glad you enjoyed your stay!

2/10 Terrible

Marko

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is undergoing a full renovation. This is something that people should be aware before the booking. Bad mattress, clogged bath tub, reception and breakfast area look like a storage room with furniture piled up, no flooring in hallways , just a few things to point out
Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Bantr Front Desk Team on Feb 23, 2024
We're glad you enjoyed your stay!

2/10 Terrible

CAMILLE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It would have nice to know that the hotel was under construction. The smell of chemicals and paint were overwhelming. We all had headaches walking thru the lower level.
Stayed 1 night in Feb 2024
Response from Bantr Front Desk on Apr 6, 2024
Hey Camille,We apologize for the lack of notice and have made note of this request. We appreciate your feedback.

10/10 Excellent

Tiffany

Getaway
The instructions to get to our room was easy to understand but once there hard to find room. Luckily there was a nice check in woman to help us at the reception desk. Great big and cleanest room we have ever stayed at!
Stayed 1 night in Feb 2024
Response from Bantr Front Desk on Feb 12, 2024
We are glad that you had a good experience with us! We hope to see you again:)

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Quick and easy
Stayed 2 nights in Feb 2024
Response from Bantr Front Desk Team on Feb 23, 2024
We're glad you enjoyed your stay!

10/10 Excellent

Colton

Stayed 2 nights in Feb 2024
Response from Bantr Front Desk Team on Feb 23, 2024
We're glad you enjoyed your stay!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place and will be nicer once construction is over.
Stayed 1 night in Feb 2024
Response from Bantr Front Desk Team on Feb 23, 2024
We're glad you enjoyed your stay!

4/10 Poor

Benjamin, Blaine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is partially under construction. The water park is closed and walled off. The "pool" is actually the former landing area for a broken water slide. Missing carpet in many places, open holes in the walls, the "Bar" is actually a bare 2x4 framed in area that looks like it has been like that for years. The reception area is just a hole cut in a wall. The breakfast was basically non-existent unless you like cereal and brown bananas. The staff was friendly but very embarrassed about the state of things. The room was clean but the hallways were not. Just close and finish the remodel, jeesh. You should be embarrassed to be open in this state.
Stayed 1 night in Feb 2024

6/10 Okay

Dana

Stayed 2 nights in Jan 2024
Response from Kathy on Mar 25, 2024
Thank you for your review.

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everyone was polite very clean you can tell its open during remodeling hopefully next year when we stay it will be all done nice large room
Stayed 2 nights in Jan 2024
Response from Kathy on Jan 31, 2024
Thank you for your positive review. We look forward to seeing you next year!

10/10 Excellent

Julia, Phillips

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kathy on Jan 31, 2024
Thank you for your review.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shut down due to major renovations, Poor Service
We got the message AFTER booking that there are renovations, but the place should have just been shut down. So much renovation that we were walking on scraped up floors (no flooring) all drywall only in the whole lobby and dust everywhere. There was 1 person for most of the time to take care of all issues and then the front desk. The rooms were spacious but sheets were dirty (found potato chips and crumbs), paint peeling in large flakes in the tub (so my toddler could not bathe), tub had rust inside and out, TV was not functioning so the one person working front desk had to replace the cable box (who does a cable box anymore?) and she was just taking a shot in the dark to fix it, and then a few rooms down the whole family had to move because there was a leak that flooded them out into the hallway. It really should've been shutdown until renovations or majority of renovations were done. I imagine that it could be a really fun place once renovations are complete.
Stayed 1 night in Jan 2024

2/10 Terrible

Kharlina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room is outdated. The room appears spacious because of the high ceiling.The tub had rust stains, shower head has calcium buildup, and sink was slow draining. The walls seems very thin and I can hear people talking and walking in the hallway in the middle of the night. Breakfast was included but there was only cereal, yogurt, and fruits. For the price, I expected more for breakfast and the room to be better.
Stayed 1 night in Jan 2024
Response from Kathy on Jan 23, 2024
Thank you for your review as we continue to make changes and upgrade our property

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is under construction but is still very clean. The weight room is amazing! Staff was very friendly and accommodating. Breakfast was provided and is cold cereal and bread products as well as yogurt and hard boiled eggs. Looks like it will be great when construction is complete!
Stayed 2 nights in Jan 2024
Response from Kathy on Jan 23, 2024
Thank you for your positive review, and hope you will come see us again

10/10 Excellent

tomeka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
State Competition
Stayed 2 nights in Jan 2024
Response from Bantr Front Desk Team on Feb 23, 2024
We're glad you enjoyed your stay!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Bantr Front Desk on Jan 16, 2024
We are glad you enjoyed your stay!

8/10 Good

Karen

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good. They’re in the middle of a remodel so it’s going to only get better.
Stayed 3 nights in Jan 2024
Response from Bantr Front Desk on Jan 16, 2024
Thank you for staying with us:) We hope you will continue to stay with us to be apart of the experience and changes we are making!

6/10 Okay

Carissa

Stayed 1 night in Jan 2024

10/10 Excellent

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Bantr Front Desk on Jan 16, 2024
Thank you for staying with us! We hope to see you back here soon.

8/10 Good

Bobbi Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bantr Front Desk Team on Feb 23, 2024
We're glad you enjoyed your stay!

4/10 Poor

Mark

Stayed 4 nights in Dec 2023

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Bantr Front Desk Team on Jan 7, 2024
We're glad you enjoyed your stay and hope to see you again!

10/10 Excellent

milana

Stayed 2 nights in Dec 2023
Response from Bantr Front Desk Team on Jan 7, 2024
We're glad you enjoyed your stay and hope to see you again!

4/10 Poor

Michael

Travelled with family
Disliked: Property conditions & facilities
Meh (at best)
Not great. Construnction was annoying. Amenities were nothing. Room was ok, not worth the price paid. Won’t be back
Stayed 2 nights in Dec 2023

6/10 Okay

Rita

Travelled with family
Liked: Cleanliness
Disliked: Amenities
For the price we paid, we expected more perks. My family was disappointed with the New Years Eve Eve celebration. Saturday front desk staff seemed more concerned about eating his Big Mac than going to get clean bedding to replace the bedding covered in cookie crumbs that was on the sofa bed. Weather conditions were icy that night; and nobody was keeping up with salting the parking lot and driveways that night when people were coming and going. The swimming area was kind of creepy since it was in the abandoned water park. The energy in the place seemed very somber considering it was the holiday season. My family had no interest in the meager continental breakfast. I understand they are in the middle of a remodel; but then at least give guests a price break during this time when the amenities are subpar.
Stayed 1 night in Dec 2023
Response from Bantr Front Desk on Jan 16, 2024
Thank you for your honest review. We are only beginning our celebrations/events and constantly expanding our ideas to make the events and overall hotel experience better. We apologize that we didn't exceed your expectations and we will make sure to address those things to keep improving. I hope you will come back when we are remodeled and give our events another try!

10/10 Excellent

Angela

Stayed 2 nights in Dec 2023
Response from Bantr Front Desk on Jan 3, 2024
We hope to see you back here soon!

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Bantr Front Desk Team on Jan 5, 2024
We're sorry to hear that you didn't enjoy your stay to the fullest, if you could let us know what you didn't enjoy we can attempt to make it better for a future stay.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Bantr Front Desk Team on Jan 5, 2024
We're glad you enjoyed your stay!

10/10 Excellent

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Bantr Front Desk on Dec 23, 2023
We are glad you enjoyed your stay! See you next time!

10/10 Excellent

Jodi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Always a nice stay. Spacious rooms. Great gym!
Stayed 1 night in Dec 2023
Response from Kathy on Dec 22, 2023
Thank you for your review!