Dear Ingrid, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that our beachfront location was a highlight for you and that you found the cleanliness of our rooms to be up to the standard we strive to maintain.However, we regret that the food offered in our half board option did not meet your expectations. We take pride in our commitment to providing quality local cuisine and will certainly review your feedback with our culinary team to ensure our offerings delight our guests.It’s also wonderful to know you enjoyed the balcony attached to your room, which is part of the many amenities we offer to enhance our guests' experiences.We hope to welcome you back. Best wishes,General Manager

Dear Guest, Thank you for this great review.It is heartening to learn that you found our property well-maintained and our location right on the beachfront to your liking. Our team is also thrilled to receive your commendation on their friendliness and the good size of our rooms. We are proud that the condition of the hotel and the amenities we provide met your expectations, contributing to a memorable experience. It's wonderful to know that you would consider staying with us again. Rest assured, we will continue to uphold our service standards to ensure your next visit is just as enjoyable.We look forward to welcoming you back soon. Kind regards,General Manager

Dear Rochelle, Thank you for this feedback about your recent stay at Hotel Monterrey by Pierre & Vacances.We are glad to hear that you appreciated our prime waterfront location and the cleanliness of your room with a nice partial view. However, we apologize for the lack of hospitality you experienced during your check-in and the inconvenience you faced at our restaurant. We strive to provide excellent service to all our guests, and we will address these concerns with our team to ensure a better experience in the future.We understand your disappointment with the absence of coffee or tea options in the room or lobby. While we do not currently offer these amenities, we will take your feedback into consideration for potential improvements. In the meantime, our staff is always available to assist with any requests or recommendations for nearby coffee shops.We look forward to seeing you again in the future. Kindest regards,General Manager

Dear Andrew,Thank you for this great feedback about your recent stay at Hotel Monterrey by Pierre & Vacances.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,General Manager

Dear Marie Laure, Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We hope to see you again soon. Best wishes,General Manager

Dear Kevin,Thank you for this great feedback about your recent stay at Hotel Monterrey by Pierre & Vacances.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,General Manager

Dear James,Thank you for sharing your opinion after your recent stay at Hotel Monterrey by Pierre & Vacances.We are glad to hear that you found the room cleanliness to be satisfactory. Our team works hard to maintain a high standard of cleanliness for our guests. However, we apologize for any inconvenience you may have experienced with the size of the bathroom. Our hotel was renovated in 2017, and while we strive to provide comfortable accommodations, we understand that some rooms may not be as spacious as others. We appreciate your feedback on the reception service and will use it to improve our guest experience.We hope to have the opportunity of welcoming you back in the future. Best regards,General Manager

Dear Yevgeniy,Thank you for taking the time to share your review.We are sorry we were not able to meet all your requirements.Any suggestions on how we could improve it?The whole team hope to have the pleasure of seeing you again. Best wishes,General Manager

Dear Roberto,Thank you for this great feedback about your recent stay at Hotel Monterrey by Pierre & Vacances.Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,General Manager

Dear Roger, Thank you for taking the time to provide your feedback. We are concerned by your comments, and sorry our high standards were not met on this occasion. We urge guests to share any concerns they have at the time, so we can rectify them to ensure you have an enjoyable stay, we would have had our maintenance team attend swiftly. We are always open to suggestions on how we might further improve your experience on your next visit, please do not hesitate to let us know. We hope to have the opportunity of welcoming you back in the future. Best regards, General Manager

Dear Karen, We would like to thank you for sending us your rating. We regret that all your expectations were not met. We would certainly like to learn more about that in a private message. We hope to have the pleasure of seeing you again in the future. Kind regards, General Manager

Dear Carol Ann, Thanks for this top rating. We are glad we met your requirements. We hope to have the pleasure of seeing you again in the future. Kind regards, General Manager

Dear guest, Please accept our sincere apologies for the disappointing aspects of your stay. Here at the hotel, we aim to provide our guests a pleasant experience and we are so sorry to read that this was not the case during your stay with us. We really appreciate your helpful comments and your feedback. This information has been forwarded to improve all of our services and facilities offered. We do hope to have the chance to welcome you again and improve your experience. Kind regards. HOTEL MONTERREY ROSES

Dear Mr Mal, Thank you very much for taking your time and share your thoughts about your last holidays at Hotel Monterrrey by Pierre & Vacances. We are sorry to hear we fell short in some aspects about our reception. We will be pleased to welcome you again in the near future. Kind regards HOTEL MONTERREY ROSES

Dear Stephen, Thank you for sharing your positive feedback. We look forward to a fourth visit ! Kind regards

Dear Peter, Thank you very much for taking your time to share such a positive feedback regarding your last holidays at Roses. We are glad to know that you had a memorable stay with us and our services and facilities met your expectation. It would be a pleasure to welcome you again in the near future. Kind regards

Estimado cliente, Ante todo agradecerle su comentario tan positivo sobre nuestro hotel. Nos alegra enormemente saber que ha tenido una experiencia memorable con nosotros. Tomaremos nota de todos sus comentarios para tratar de mejorar y seguir ofreciendo el mejor servicio. Esperamos volver a verle muy pronto. Reciba un cordial saludo de todo el equipo. HOTEL MONTERREY ROSAS BY PIERRE & VACANCES

Dear Taylor We are realy sorry for the inconveniences that you had during your stay in our hotel. Normaly as our receptionist told you it´s no necesary to call a taxi in advance because there are 24 hours service in Roses. Call the taxi and the taxi will be here in 5 minuts. It´s the first time that we have no answered to our calls. I don´t know what happens this sundays morning but I apollogices for the attitude of the receptioniste. We talked to her and she tells us that she was calling and she couldn't get anyone to answer the phone at the taxi rank. We deeply regret the problem that you had. Kind regards

Dear guest, Thank you very much for taking your time to share such a positive feedback regarding your last holidays at Roses. We are glad to know that you had a memorable stay with us and our services and facilities met your expectation. It would be a pleasure to welcome you again in the near future. Kind regards

Dear guest, Thank you very much for taking your time to share such a positive feedback regarding your last holidays at Roses. We are glad to know that you had a memorable stay with us and our services and facilities met your expectation. Thank you for your words, we are very happy to read this. It would be a pleasure to welcome you again in the near future. Kind regards

Dear guest, Thank you very much for taking your time and share your thoughts about your last holidays at Hotel Monterrey Roses by Pierre & Vacances. We are sorry to hear we fell short in some aspects during your stay. Nevertheless, we are happy to know that beside these negative aspects, you had a great time in our Hotel. We will be pleased to welcome you again in the near future. Hotel Monterrey Roses by Pierre et Vacances

Dear Customer, Thank you very much for your message. We glam to hear you expectations about our Hotel it was Great. We hope to see you soon in our Hotel. Kind regars. Hotel Monterrey Roses by Pierre et Vacances

Dear Tracey, Many thanks for your message! W e love to know your staying with us it was Great! Kind regards,

Dear Jenna, Thank you very much for leaving us your hotel rating! We look forward to seeing you again very soon. Warm greetings from the whole team.

Estimado cliente, Muchas gracias por dejarnos su valoración del hotel! Le esperamos de nuevo muy pronto para poder mejorar su experiencia. Reciba un cordial slaudo de la parte de todo el equipo.

Hello Anne! Thank you for your message. We love to know your staying with us it was complete ok! and We hope to see you soon. Kind regars,

Estimado cliente, Muchas gracias por dejarnos su valoración del hotel! Le esperamos de nuevo muy pronto para poder mejorar su experiencia. Reciba un cordial slaudo de la parte de todo el equipo.

Estimado cliente, Muchas gracias por dejarnos su valoración del hotel! Le esperamos de nuevo muy pronto. Reciba un cordial slaudo de la parte de todo el equipo.

Dear Alan, Thank you very much for taking your time to share such a positive feedback regarding your last holidays. We are glad to know that you had a memorable stay with us and our services and facilities met your expectation. It would be a pleasure to welcome you again in the near future. Kind regards

Chère Sophie,Merci de nous faire part de votre expérience.Nous sommes navrés que votre séjour ne se soit pas parfaitement déroulé et nous vous prions de bien vouloir nous en excuser. Nous avons bien pris note de vos remarques et faisons un suivi avec les services concernés.Néanmoins, n'hésitez pas à nous signaler tout comportement indélicat d'autres clients afin de pouvoir vous garantir la tranquillité recherchée.Nous espérons sincèrement que vous nous donnerez l'opportunité de regagner votre confiance par un séjour à la hauteur habituelle de nos prestations.Bien à vous,General Manager