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Reviews of Hotel Il Papavero

1 out of 5
Hotel Il Papavero
Via Castelfidardo 50, Rome, RM

Reviews

7.0

Good

Rating 10 - Excellent. 67 out of 349 reviews" "
Rating 8 - Good. 129 out of 349 reviews" "
Rating 6 - Okay. 75 out of 349 reviews" "
Rating 4 - Poor. 41 out of 349 reviews" "
Rating 2 - Terrible. 37 out of 349 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kapil

Travelled with family
Disliked: Amenities, property conditions & facilities
We got the quadruple room at the hotel. Room was right next to the street and there was traffic noise throughout the night. It was like sleeping on the street. For A/c you have to pay extra. For towel change pay extra. Free Wi-Fi wasn't working and the staff said there was no plan to fix it. Overall, one of the worst hotel experiences. There was virtually no space in the shower to hang the towel. it was so small. Same with the washroom. I don't think a large person would be able to turn around. I will recommend to pay little bit more and find a better hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

Edaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly customer service… very accesible for all places to visit.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Good price, clean room, good size. 8 minute walk from metro, easy to find. Nice staff. Wifi good most of the time, cold shower on last day and walls are paper thin. Get what you pay for.
Stayed 2 nights in Oct 2019

8/10 Good

gerardo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2019

8/10 Good

Maria, Vancouver, BC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist very kind, helpful and friendly. We felt welcome. Location great!!! Room size ok.
Stayed 2 nights in Aug 2019

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Very friendly and helpful staff. Room was clean and bed was comfortable. Appreciated the free luggage storage the day we checked out so we could do more exploring without having to carry our bags. Community kitchen available for use. There is a little street noise at night but it wasn't anything intolerable. Don't forget to bring a little cash for the tourism tax for the room. Overall we were very impressed and would definitely recommend!
Stayed 1 night in Jul 2019
Response from Mariana on Aug 27, 2019
Thank you very much

8/10 Good

Medea

Travelled with group
Stayed 7 nights in Jun 2019

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple but good
The team are great, they were nice individuals and supportive. The place is simple but provided me with all I needed. The only item missing is air conditioner in the room. There is a lounge downstairs and a kitchen.
Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor treatment received
Poor service. Air conditioner in room not functioning. Staff acted rudely shouting at us to pay city tax.
Stayed 3 nights in Jun 2019

10/10 Excellent

Kiwonnongo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the price, very kind workers!
The place is very good for me, near Termini but at the same time not so crowded. The girls who work there are very friendly and they go a long way to make me feel very comfortable. It is clean. The neighborhood is very safe. I love that I know each corner. By the way: you can walk to all tourist attractions from here. ALL of them. I am remaining with walking to the Vatican on my next trip.
Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Noisy
The hospitality of staff was great, they recommended us places to visit, but the room they asigned to us was in from of some main street, in the night was so noisy and no air conditioner, so we have to open the windows. We stayed three nights, and they changed once the towels. They have a kitchen and that’s a good point if you don’t want to spend money eating outside and buy your own stuff.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, and a great location. Very friendly, and help full staff.
Stayed 5 nights in May 2019

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Helpful reception and good location. Near supermarket and food area.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The rooms are not in the same building, the street is very busy during the day.
Stayed 6 nights in May 2019

8/10 Good

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quite spacious. Value for money accommodation. Clean and safe.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Good place for the price and location
Very close to the city center,walking distance! The beds are very small but comfortable to sleep on. The room overall is very small enough to just take a shower and rest for the night But that’s all I needed and it has a private bathroom!!! The staff is very friendly and helpful, Overall was a good stay For the price
Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The reviews we read of this property under-reported it's unappealing qualities. It was not just "inexpensive", it was the worst place we stayed and I would never recommend it. The neighborhood was not as nice as I would have liked. It was the only time in Rome that I saw a RAT outside! My first feeling of concern was when we checked in. (Let me say that the staff were very nice. I had no concerns with them.) Unfortunately, the hotel has no "lobby" to speak of. It's office is a walk-down room, about 2 doors down from the entrance to our room. To get to our room, there was a large locked door that led into a smaller hallway with another locked door. It was pitch-black with a light that turned on with motion for about 10 seconds. A young man took us to our room, where we had two small single beds, one outlet, a tiny bathroom with no place to hang our toiletries bags or towels, and a radiator that turned on at 6 pm and barely kept the room warm. There was only one pillow per bed, and when I asked for extra, it seemed an imposition. Furthermore, the linens on the beds were unacceptable. There were cheap covers on top, and underneath were two mismatched blankets. My husband's bed had an old comforter that literally looked like something I would give away at a garage sale for a pet bed. My bed had an old wool blanket that was too short for the bed. Also, my sheets had marks on them (probably stains). The back of the door looked like it had been kicked in and then badly repaired.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good location, five minute walk to termini. Room was very basic, I asked for clean towels and I was told we only change them every three days, not good when you shower daily. The bathroom looked old and the shower head had fell off a bracket so you had to hold it to shower but it was hard to wash your hair like that. There was a tv on the wall but it was the size of a shoebox
Stayed 4 nights in Dec 2018

8/10 Good

Srinivas

It was good but we are already informed earlier while booking we will check in at 00:30hrs but they have collected 104euros for that.
Stayed 2 nights in Nov 2018

4/10 Poor

Monica

Disliked: Staff & service, property conditions & facilities, room comfort
I don’t know why they even call it a hotel that is not a hotel just a place to sleep take a shower and leave the pictures are not real very noisy street. If you are lucky the bathroom is inside the bedroom but you have a chance that you will have to walk to the bathroom didn’t like it at all
Stayed 1 night in Sep 2018

10/10 Excellent

SianAbroad, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation and good value
Hotel Il Papavero was the perfect Rome accomodation for my boyfriend and I. Being located near the train (including express train to the airport) and a short walk to the Metro was a bonus along with 24hour reception and luggage minding services meant no wasted time with suitcases. The room itself had a private bathroom (where the shower leaked) and a balcony as well as a large and comfortable bed. As the weather was very hot the standing fan was essential to make up for no air-conditioner. Overall a comfortable stay that was a more private alternative to hostels at a competitive cost.
Stayed 3 nights in Jul 2018

8/10 Good

Sally, Sydney

Liked: Staff & service
Good location
The hotel is in a good location with restaurants and minimarkets close by. 25 minute walk to some main tourist attractions, there is a stop for the tourist buses and public transport about a 5 minute walk away. For the price of the room, it was acceptable. The bed was very comfortable. The shower didn't drain properly it took about 5 minutes meaning you had to turn the shower off half way through your shower to let it drain. Otherwise it would overflow and there were no bath mats provided which made this very dangerous. There was a slight leak from the toilet. Our room had a door out to a balcony although this couldn't be left open as there was scaffolding on it and people could get in, which didn't make us feel safe. The front door is very difficult to open. Other than this we had a good stay.
Stayed 3 nights in Jul 2018

6/10 Okay

Anita, Croatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the center
The hotel is great for what you pay for. The bed was pretty comfortable and it wasn’t that hot even though it was July. The only thing that bothered us was the alarm that was going on and off numerous times trough one night so we couldn’t get much sleep.
Stayed 5 nights in Jul 2018

10/10 Excellent

Joe, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very affordable and the perfect size for one person. Plus it was close to the train station. I was able to walk to a lot of sites and there were a ton of great places to eat nearby. Staff made sure I had everything I needed and kept my room nice and clean. I would definitely stay here again.
Stayed 6 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception people were amazing, very helpful and genuine
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm
A great location with comfortable accommodations. The staff was helpful. Nice selection of nearby eateries and sights.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Guney, Berlin

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
İt smelled curry..and the heating was shut down...
The city tax should be included in the price or never be taken by the hotels always paying something extra seems to be a habbit these years in tourism industry.Anyway they where kind of crazy for getting it right away even when i told them i had no cash only card and this tax appearently could be only paid cash??? Why if tax is on creditcard slip indicated and with cash not? So i think it was in the price included expedia charged but they try to have a little extra ? Am i wrong with this ? İm not sure but its just a blurry price policy then.The room smelled curry from the first day on and the blankets kind of 10 years old so i dont know what survived in it all these years.After midnight often after 22.00 (and from 20.00 switched on)they switched off the heating.Midday they turned it on for a couple of hours as well but had no pattern.Turning off the heating in winter at night made me sick and im still recovering i left the hotel one day earlier because i was so sick and didnt want to become it worse.Overall im angry and expect expedia as well to cover the citytax cause on their page it said all fees included. And a citytax wasnt mentioned or at least i shall get a receit for this paid tax with which i should get back the tax from customs clearence ,shouldnt i ones i leave the country? Wow, never ever in this hotel ill stay again !! i really booked last minute but that it would be so bad i couldnt have ever imagined.They transfer you to the airport by saying no taxi necessary.
Stayed 14 nights in Dec 2017
Response from Serena on Jan 10, 2018
Dear Guney, we regret that your stay was unpleasant and that you're sick, but let's analyze what you wrote point by point. The tourist tax is a mandatory tax in Italy and therefore also in Rome (as well as worldwide) that varies according to the type of hotel. If you have any doubts you can check on internet or you can ask Expedia directly. By the way, we have a lot of bookings every day through expedia and everyone already knows about the tax and how much it is. But let's move on. The fee must be paid in cash because it is not an amount that goes to us, but to the city of Rome! we never try to have a little extra!! If you had problems with the smell unfortunately this doesn't depend on us, but on the kitchens that are in the area, on that part of the building. We preferred to give you that room because having a stay of many nights it was better that you had a quiet room towards the courtyard and not on the street, and with a double bed to be more comfortable, despite your reservation was for a single room. Going forward, the heating is never left on for 24 hours, it would be crazy considering that we are in Rome. Usually tourists spend the day out in the city to visit the monuments, so we don't always leave them on during the day. It's not our fault if you've spent most of your time in the room. I also want to remind you that every time you asked to turn on the heaters we did it, even though there is a fixed time to turn them on and off. To close this point I would also like to add that unfortunately during winter many people get sick and are sick, there's a lot of flu going around! As for the taxi we told you that there was the possibility to be brought to the airport with our hotel car, I don't understand what's wrong with this. At this point I conclude wishing you to get well soon. Best regards

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

8/10 Good

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Tutto bene
Stayed 2 nights in Nov 2017

10/10 Excellent

Ruvindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay!
I got only one word to define my stay "AMAZING ". I HAD SUCH A WONDERFUL TIME. even though I booked the hotel for two nights I wanted to stay one more night because the place made me feel so comfortable and happy. excellent staff a d service. would definitely come back when I'm in rome again .
Stayed 2 nights in Oct 2017

10/10 Excellent

Nicholas, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Great location, very near to Central Train Station. Great value for money. The only issue was the thin walls. Could hear everything happening in nearby rooms. Reception staff were helpful and gave great advice on the city.
Stayed 4 nights in Oct 2017

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Balcony tiny, overlooking rear scruffy yards. Not room for even a chair. Air con is a useless fan. No tea and coffee making in room is available off seperate reception. Two floors down, Which we found ourselves not shown. Tv but no cable as advertised. Friendly staff but very basic and disappointing, despite the fact that we know Rome accomodation and it's standard. Airport transfers no longer available.
Stayed 4 nights in Aug 2017
We thank you for the time you took to leave us a review, we will make best use of your critics and try to improve our service as much as we can. We hope to host you again in the future, hopefully with a better outcome.

10/10 Excellent

Annie, Italy

Liked: Cleanliness, staff & service, property conditions & facilities
It was worth it
I enjoyed our stay despite the fact that the room was hot during daytime. The place is charming and the housekeepers were very friendly and hardworking. the hotel manager and front desk was very helpful. Please install air-conditioning. you'll definitely get more business for such accomodation.
Stayed 2 nights in Jul 2017
Thank you very much for your review, we really appreciate your suggestions and we look forward to hosting you again.

8/10 Good

Ibrahim

Liked: Staff & service
Disliked: Cleanliness
Better than avarage
I was so happy about location and size of the room. However, room can be cleaner and some staff (such as shampoo dish) can put in the room. İf I want to compare Price quality, it is better than the average
Stayed 5 nights in Jul 2017
Thank you very much for your review, we really appreciate it. We will keep in mind your suggestions and try our best to improve our service. We look forward to hosting you again!

4/10 Poor

PK, seoul

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
Too sqeeze and not clean. Easy to find. hotel located nearby main road.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another wonderful stay
We have stayed at this property three previous times, all positive experiences.

10/10 Excellent

Amr Mohamed Abdelhalim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
great stay

8/10 Good

Amr Mohamed Abdelhalim

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyable stay
Enjoyable, great vale for me, nice staff

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for.
It was a cheap room, I get it but the toilet was dirty, I do expect not to have to clean the toilet from a previous occupant. Obviously, I'm not the first person who had to do that considering there's a toilet brush in the bathroom. You also need to take stairs to get to the lobby and different stairs to get to the elevator. When carrying 2 suitcases, this is an issue. Next time I will pay a little more for a lot more value.

8/10 Good

Canadian girl, Toronto

Liked: Cleanliness, staff & service, room comfort
Great budget hotel
This is a good, safe hotel in a great location. For the price it is excellent. Staff were extremely friendly, helpful, and the two rooms I stayed in were comfortable, quiet, and cleaned daily. I would stay here again, and recommend it to friends. This hotel is excellent value for Rome.

4/10 Poor

don

Disliked: Property conditions & facilities, room comfort
Basic

6/10 Okay

Mark, Chicago

Liked: Staff & service
Disliked: Property conditions & facilities
noise
You are 8 ft from road, don't plan on sleeping till after 12 midnight. No air conditioning, wifi did not work. They did have wired computers in lobby. Staff was good. Shower falling apart, but water was hot.

6/10 Okay

zoila, sydney

Liked: Cleanliness
So so hotel
Bathroom to small the shower was very lose i had to hold it with one hand beside that it was good

6/10 Okay

anshuman, bangalore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice budget hotel
Traveled as a couple in april. Rooms are in apartment buildings.lift was very tiny. But rooms are spacious and comfortable. Virtually noise free area.reciption staff was very good and polite. Also told about beautiful places to see.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay in January
Pros: The accommodation was fine and in a decent part of the city. It is about 5 minutes walk from Termini and in a quiet street at night. Staff were lovely and the room was cleaned each day with new towels laid out. Water pressure and temperature were fine, but a little iffy on one of the days. Cons: Booked a double room but it was two singles pushed together with bunkbeds in the corner and other temporary beds built into a unit as well that could be pulled out. The room was clean however under the bed was not and the bedside locker had not been cleaned as there was a water bottle and cardboard from underwear from a previous guest in it. Wifi was atrocious and could only work in one small spot of the room, even then it was great and kept cutting out.