8/10 Good
Heather Alweena-Nicole
Travelled with family
May 22, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best for Location! We stayed 4 nights in 2 of their rooms that sleep 3. Walkable to the Trevi (2 minutes) and Spanish Steps(7 minutes). There is a taxi stand right next door (when they call a taxi for you, the taxi will charge you for the 8 minutes it takes to get to you in addition to your destination) and the bus is only one street away(the most cost effective way to travel). Water pressure in the shower was lacking and the shower barely drained. The hotel lobby is warm in temperature. It’s cooler outside. They charged us for printing our cruise tags and for checking in early. Also in their restaurant (not open on Sundays) where I asked them to refill my water bottle, doesn’t like Americans. I asked the lady one day she used the filtered water and the next she tried to give me tap water out of the faucet and told me it was”safe” when I asked her if she could use the filtered one again. So I watered their plants with it instead. The free breakfast is “continental”. Scrambled eggs, very undercooked bacon, fruit and pastries daily. My son was’nt feeling well from jet lag and slept in one morning (going to miss breakfast), so I wrapped up a pastry to bring to him in the room and one of the women bussing tables told me I had to eat it in the restaurant. It is very busy and crowded with visitors from all over during high season when tourists visit. Tourists bring in most of their revenue. You would think the restaurant staff would be more considerate or at the very least kinder.
Heather Alweena-Nicole
Stayed 4 nights in May 2024