The room was clean and the front desk staff were friendly. The AC was tepid at best. I told the front staff about it, and they did send someone to fix it. But nothing changed. I found the temperature gauge, and turned the knob all the way down, but still no high AC. In a sticky Roman night, this could make the difference. But, I was only staying for the night, and it was manageable. The breakfast could have been a bit fancier. The front desk and the staff were great though.