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Reviews of Hotel Traghetto

3 out of 5
Hotel Traghetto
Via Braccianese Claudia 2, Civitavecchia, RM

Reviews

8.4

Very good

Rating 10 - Excellent. 173 out of 402 reviews" "
Rating 8 - Good. 156 out of 402 reviews" "
Rating 6 - Okay. 53 out of 402 reviews" "
Rating 4 - Poor. 16 out of 402 reviews" "
Rating 2 - Terrible. 4 out of 402 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Glad I had but one night here, the conditions in the bathroom were unacceptable. Toilet ran non stop, shower stall falling apart, held together with duct tape but worst of all was the mold!
Stayed 1 night in Apr 2024
Response from Giuseppe on Apr 9, 2024
Thank you for your stay and for your review.Apologize for the problem you had in your room and we hope soon to start a renovation.Our best wishes and kind regardsGiuseppe

10/10 Excellent

Jack, Plantation

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Free shuttle to cruise port right outside the hotel. Great staff!
Stayed 1 night in Mar 2024
Response from Giuseppe on Apr 9, 2024
Thank you so much for your stay and for good vote on the reviews!Our best wishes and kind regardsGiuseppe

10/10 Excellent

Sharon

Travelled with partner
Liked: Staff & service, amenities
Rooms were very sparse and lighting was not great.
Stayed 1 night in Mar 2024
Response from Giuseppe on Mar 29, 2024
Thank you so much for your stay and for good vote on the reviews.Our best wishes and kind regardsGiuseppe

10/10 Excellent

Sharon

Stayed 1 night in Mar 2024
Response from Giuseppe on Apr 24, 2024
Thank you so much for your stay and to appeciate our Hotel and Staff. Very kind...thank you !Kind regardsGiuseppe & Staff

6/10 Okay

Joann

Travelled with group
Excellent staff.
Stayed 1 night in Feb 2024
Response from Giuseppe on Mar 21, 2024
Thank you for your kind and usefull review.Our best wishes and kind regardsGiuseppe

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Giuseppe on Mar 3, 2024
Thank you so much for your stay and to appreciate our Hotel and Staff. Your review is very important for us.Thank you again and kind regardsGiuseppe and Staff

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Stafff was so helpful arranging transfer from airport via private taxi. Breakfast was very pleasant. Great coffee & cappuccino.
Stayed 2 nights in Dec 2023
Response from Giuseppe on Jan 30, 2024
Thank you for your stay anf your positive and helpful review. Very kind.Our best regardsGiuseppe & Staff

6/10 Okay

Eric George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for cruise ships and shopping. Quiet and clean except for a bit of mold in bath. Thin mattress tolerable for a night or two. Great breakfast and wonderful staff make up for any issues.
Stayed 1 night in Oct 2023
Response from Giuseppe on Jan 30, 2024
Thank you for your stay anf your positive and helpful review. Very kind.Our best regardsGiuseppe & Staff

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Cheap and cheerful. 20 minute walk from train station, 2 minute walk to free shuttle to cruise boarding terminal. Hotel, rooms, are old, but adequate. Breakfast was good. Staff were friendly and helpful.
Stayed 1 night in Dec 2023
Response from Giuseppe on Dec 27, 2023
Thank you so much for your stay in our Hotel and your positive review.Our best wishes for Happy New Year.Kind regardsGiuseppe & Staff

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Giuseppe on Mar 3, 2024
Thank you so much for your stay and to appreciate our Hotel and Staff. Your review is very important for us.Thank you again and kind regardsGiuseppe and Staff

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Giuseppe on Dec 27, 2023
Thank you so much for your stay in our Hotel and your positive review.Our best wishes for Happy New Year.Kind regardsGiuseppe & Staff

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff always looking to help
Stayed 1 night in Dec 2023
Response from Giuseppe on Dec 27, 2023
Thank you so much for your stay in our Hotel and your positive review.Our best wishes for Happy New Year.Kind regardsGiuseppe & Staff

10/10 Excellent

Gloria

Stayed 1 night in Dec 2023
Response from Giuseppe on Dec 8, 2023
Thank you so much for your stay and for your very kind and positive review.Thank you to appreciate our staff and our way to work.Our best wishes and kind regards.Giuseppe & Staff

10/10 Excellent

Cathy

Stayed 1 night in Nov 2023
Response from Giuseppe on Dec 27, 2023
Thank you so much for your stay in our Hotel and your positive review.Our best wishes for Happy New Year.Kind regardsGiuseppe & Staff

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the reasonable price paid, this property is a good value. The hotel is spotlessly clean, the necessities are at hand and staff friendly and efficient. The hotel is perfectly convenient to the port entrance.
Stayed 1 night in Nov 2023
Response from Giuseppe on Nov 20, 2023
Thank you so much for your stay in our Hotel and to appreciate it and above all our Staff and location.Thank you for your positive and kind review.Our best wishes and kind regardsGiuseppe and Staff

4/10 Poor

Bonny

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible place
The service was excellent however the place is run down, the beds are terrible and hard, the breakfast was terrible and cheap, the coffee was great, the amenities were terribly disappointing. The hotel was so old, the lighting was awful. The shower was so small, we couldn’t turn around in it and the shower head was old and the shower had some mold. The recommendations all lied.
Stayed 1 night in Nov 2023
Response from Giuseppe on Nov 7, 2023
Thank you for your review.We accept any review from our customers but we do not accept that the other positive reviews... and there are so many of them.... are defined as lies, this is offensive to us and to our customers.Kind regards

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Owned Hotel Near Cruise Port
The staff at this property and the price are what make this a great choice for a short stay. It is a 15-minute walk or 10 euros cab ride from the Civitavecchia train station but very easy to find, even at night. Michael at the front desk is amazing, as is the coffee barista (awesome cappuccinos). They go out of their way to make you feel at home. Breakfast is continental (yogurt, sweet cakes, toast, cold cuts, cereal, coffee, juice, etc.) but plentiful unless you are seeking a full American style breakfast. Great views of the sea from the 4th floor rooms. Aside from minor flooring damage beneath the desk chair and a bit of questionable caulking in the shower, everything else was fine. They offer late check-in which is great for travelers arriving at FCO airport in the evening, given the distance. It is also a short walk to the free port bus for those taking a cruise. I would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Giuseppe on Nov 6, 2023
Thank you so much for your stay in our Hotel and to appreciate it and above all our Staff and location.Thank you for your positive and kind review.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023
Response from Giuseppe on Oct 30, 2023
Thank you so much for your stay in our Hotel and to appreciate it and above all our Staff and location.Thank you for your positive and kind review.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and helpful. I recommended this hotel to my friends and I plan to stay there again. It is an easy walk to the cruise port. There are great restaurants nearby. There is also a grocery store only a block away for last minute items for the cruise. I'll stay here every time I cruise from Civitavecchia.
Stayed 1 night in Oct 2023
Response from Giuseppe on Oct 29, 2023
Thank you so much for your stay in our Hotel and to appreciate it and above all our Staff and location.Thank you for your positive and kind review.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Giuseppe on Oct 29, 2023
Thank you so much for your stay in our Hotel and to appreciate it and above all our Staff.Thank you for your positive and kind review.Our best wishes and kind regardsGiuseppe and Staff

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Giuseppe on Oct 28, 2023
Thank you so much for your stay and your positive and kind review.Our best wishes and kind regardsGiuseppe & Staff

6/10 Okay

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location for cruisers but disappointing
The staff was very helpful. We choose the hotel for the amazingly convenient location to the cruise line boarding tents. We were disappointed in the facility however. The mattresses were hard and uncomfortable. The shower was tiny and required a high step to enter. Cracked floor tiles were covered by a small throw rug. Access to the elevator requires going up a flight of stairs from the ground floor, which was hard for my wife with limited mobility.
Stayed 2 nights in Oct 2023
Response from Giuseppe on Oct 24, 2023
Thank you for your stay and for your review.Apologize for the problem you had in your room and we hope soon to start a renovation.Our best wishes and kind regards

8/10 Good

Shae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and tidy. Staff were friendly. Room was good size. Only negative was the shower was tiny and not sure how an elderly or bigger person would have managed.
Stayed 2 nights in Sep 2023
Response from Giuseppe on Oct 22, 2023
Thank you so much to appreciate our Hotel and Staff.Thank you for your positive and kind review and sorry for the tiny shower.Our best wishes and kind regardsGiuseppe

10/10 Excellent

Daniel, Lake Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this small hotel before and after our cruise. Right across where you have to enter the port for the free shuttles to the pier and cruise terminal. Wonderful staff,clean, ac worked perfectly. Loved the lady that made our "due capuccini" each morning. I know for some people it may not be the same as some American hotels.. But for me, it is much better in their unique Italian hospitality way.
Stayed 2 nights in Oct 2023
Response from Giuseppe on Oct 22, 2023
Thank you so much to appreciate our Hotel and Staff and "cappuccini".Thank you for your positive and kind review.Our best wishes and kind regardsGiuseppe

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Giuseppe on Oct 20, 2023
Thank you so much to appreciate our Hotel and Staff.Thank you for your positive and kind review.Our best wishes and kind regardsGiuseppe

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from giuseppe on Oct 16, 2023
Thank you so much for your stay in our Hotel and to appreciate it and above all our Staff.Thank you for your positive and kind review.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Melitta

Liked: Cleanliness, property conditions & facilities
Great little authentic hotel!
Great staff and breakfast, bed was quite hard though, excellent location.
Stayed 1 night in Sep 2023
Response from Giuseppe on Oct 16, 2023
Thank you so much to appreciate our Hotel and Staff.Thank you for your positive and kind review.Our best wishes and kind regardsGiuseppe

10/10 Excellent

Caroline, Brentwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. The location is great. The people are very friendly and helpful. It's not a modern hotel but the bed is comfy, the air conditioning works, and they have a fantastic breakfast. The espresso is the best we have ever had. We will stay here every time we are in town.
Stayed 1 night in Sep 2023
Response from Giuseppe on Oct 15, 2023
Thank you to appreciate our Hotel and Staff and thank you for your positive review.Our best wishes and kind regards.Giuseppe & Staff

10/10 Excellent

Daniel, Lake Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, from the receptionist to the wonderful lady that prepared our breakfast.
Stayed 1 night in Oct 2023
Response from Giuseppe on Oct 9, 2023
Thank you to appreciate our Hotel and Staff and thank you for your positive review.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Derek, Northampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for cruise port and lovely staff
Stayed 1 night in Sep 2023
Response from Giuseppe on Oct 9, 2023
Thank you to appreciate our Hotel and Staff and thank you for your positive review.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent value for money especially for a night or two prior to a cruise as its minutes walk from the port. very clean and friendly staff and adequate breakfast for the money. would definitely stay again for a short stay.
Stayed 1 night in Sep 2023
Response from Giuseppe on Oct 3, 2023
Thank you so much for your stay and to appreciate our Hotel and Staff...thank you for your positive and hkind review.Our best wishes and kind regardsGiuseppe

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely place to stay. I stayed a few days after a cruise. Short walk to restaurants and shops and the train. The staff was wonderful.
Stayed 3 nights in Sep 2023
Response from Giuseppe on Oct 2, 2023
Thank you so much for your stay and to appreciate our Hotel and Staff and your very kind and helpful review.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

marilyn

Travelled with partner
Very satisfied for stay day before cruise. Right next to shuttle bus for ship. Quiet. Staff very accommodating and polite. Yes I recommend
Stayed 1 night in Sep 2023
Response from Giuseppe on Oct 9, 2023
Thank you so much for your stay and to appreciate our Hotel and Staff.Thank you for your positive review.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Robyn

Stayed 1 night in Sep 2023
Response from Giuseppe on Sep 24, 2023
Thank you so much for your stay and to appeciate our Hotel and our Staff and for your positive review.Our best wishes and kind regardsGiuseppe and Staff

6/10 Okay

Greg

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Giuseppe on Sep 19, 2023
We apologize for the inconvenience you experienced during your stay and we thank you for the kind and useful review.Our best wishes and kind regardsGiuseppe and Staff

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old place but we’ll maintained with really good, helpful staff
Stayed 1 night in Sep 2023
Response from Giuseppe on Sep 16, 2023
Thank you so much for your stay and to appreciate our Hotel and Staff. Your review is important to improve.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Joseph

Stayed 1 night in Sep 2023
Response from Giuseppe on Oct 4, 2023
Thank you so much for your stay and to appreciate our Hotel and Staff.Thank you for your positive and kind review,kind regardsGiuseppe and Staff

8/10 Good

Robert

Stayed 1 night in Sep 2023
Response from Giuseppe on Sep 24, 2023
Thank you so much for your stay and to appeciate our Hotel and our Staff and for your positive review.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Leri

Liked: Amenities
Great staff. Room had all your needs.
Stayed 1 night in Aug 2023
Response from Giuseppe on Aug 27, 2023
Thank you so much for your stay and to appreciate our Hotel and Staff.Our Best wishes for all and very kind regardsGiuseppe

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from Giuseppe on Aug 27, 2023
Thank you so much for your stay and to appreciate our Hotel and Staff.Our Best wishes for all and very kind regardsGiuseppe

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room so close to the port we could walk which was great as the ferry arrived very late. A very short walk to the cruise ship pickup point in the morning. Very nice manager on duty who came all the way up to our room to solve a minor issue.
Stayed 1 night in Aug 2023
Response from Giuseppe on Aug 25, 2023
Thank you so much for your stay and to appreciate our Hotel and Staff.Our best wishes and kind regardsGiuseppe

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Giuseppe on Aug 21, 2023
Thank you so much for your stay and to appreciate our Hotel with a positive and helpful review.Our best wishes and kind regardsGiuseppe & Staff

10/10 Excellent

Liza, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for getting on a cruise just a very short walk to shuttle bus to terminal. Very nice staff. One note there are stairs up to elevator but was helped with luggage.
Stayed 1 night in Aug 2023
Response from Giuseppe on Aug 14, 2023
Thank you so much for your stay and to appreciate our Hotel.Our best wishes and kind regardsGiuseppe and Staff

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is literally across the road from the port buses. The staff are friendly and welcoming, breakfast was very good and the coffee excellant.
Stayed 1 night in Jul 2023
Response from Giuseppe on Sep 1, 2023
Thank you so much for your stay and to appreciate our Hotel and Staff.Our Best wishes for all and very kind regardsGiuseppe

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Giuseppe on Aug 21, 2023
Thank you so much for your stay and to appreciate our Hotel with a positive and helpful review...thank youOur best wishes and kind regardsGiuseppe and Staff

4/10 Poor

Yvette

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very old and musty, breakfast not worth the visit even though it was complimentary
Stayed 2 nights in Jul 2023
Response from Giuseppe on Jul 24, 2023
Thank you for your review, always helpful to improve.Kind regards

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient before a cruise. Front desk was helpful and kind. Easy walk to cruise shuttle. This is not a fancy hotel, but we were happy for the night.
Stayed 1 night in Jul 2023
Response from Giuseppe on Jul 24, 2023
Thank you for your stay and your very positive review, always helpful to improve.Our best wishes and Kind regards

10/10 Excellent

Gregory, Beaumont

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Giuseppe on Aug 4, 2023
Thank you so much for your stay and the positive review.Our best wishes and kind regardsGiuseppe & Staff

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the cruise port
Stayed 1 night in Jul 2023
Response from Giuseppe on Jul 16, 2023
Thank you so much for your stay and to appreciate our Hotel with a positive review.Our best wishes and kind regardsGiuseppe & Staff

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, love the people and the Hotel was amazing !!
Stayed 1 night in Jul 2023
Response from Giuseppe on Jul 9, 2023
Thank you so much for your stay in our Hotel and to appreciate it and our StaffOur best wishes and regardsGiuseppe and Staff