Desk, iron/ironing board, rollaway beds, free WiFi
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Reviews of Quality Inn Southaven - Memphis South

2.5 out of 5
Quality Inn Southaven - Memphis South
8840 Hamilton Rd, Southaven, MS

Reviews

8.2

Very good

Rating 10 - Excellent. 307 out of 675 reviews" "
Rating 8 - Good. 219 out of 675 reviews" "
Rating 6 - Okay. 85 out of 675 reviews" "
Rating 4 - Poor. 33 out of 675 reviews" "
Rating 2 - Terrible. 31 out of 675 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlonda

Stayed 1 night in Mar 2024

8/10 Good

alan

Liked: Amenities
Reasonable and close to airport
Stayed 1 night in Apr 2024

10/10 Excellent

Liz

Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Thank you for your perfect rating and choosing our hotel.

8/10 Good

Dora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok.
Stayed 5 nights in Apr 2024
Response from Manager on Apr 23, 2024
Thank you for your rating and choosing our hotel.

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel n clean
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Thank you for your rating and choosing our hotel.

10/10 Excellent

Giovanni

Stayed 3 nights in Mar 2024

6/10 Okay

thomas

Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Thank you for your perfect rating and choosing our hotel.

8/10 Good

Josie

Travelled with family, Travelled with partner
The stay was great staff was excellent the lobby and breakfast was 5 stars excellent . The rooms were very decent the rugs were dirty and stained and need to be replaced , the bathroom walls need to be kept cleaner beds were clean and comfortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the room was very clean and nicely decorated
Stayed 1 night in Mar 2024
Response from Manager on Apr 23, 2024
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don'thesitate to call us.

10/10 Excellent

Bob

Stayed 1 night in Mar 2024
Response from Manager on Apr 23, 2024
Thank you for your perfect rating and choosing our hotel.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Apr 1, 2024
Thank you for your rating and choosing our hotel.

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in Mar 2024
Response from Front Desk Manger on Mar 25, 2024
Dear Julian,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn Southaven - Memphis South. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Front Desk ManagerQuality Inn Southaven - Memphis South6623428222

8/10 Good

AFM Monowar, Tuscaloosa

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Manager on Mar 28, 2024
Thanks for your rating and choosing our hotel.

2/10 Terrible

Gerald

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

roderick williams and mallory

Stayed 2 nights in Mar 2024
Response from Manager on Apr 23, 2024
Thank you for your rating and for choosing our hotel.

8/10 Good

Angelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the facility itself. The staff was very nice and helpful. Breakfast was also very good.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Mar 25, 2024
Thank you for taking a moment to share your experience at Quality Inn-Southaven. We are so pleased to hear you found service to your liking. We look forward to welcoming you back again soon.

8/10 Good

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was satisfactory
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Thanks you for your rating and choosing our hotel.

10/10 Excellent

Lori, Mt. Sterling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s kinda smelly around there but we used dryer sheets in the ac vents and it helped. Very nice s room for price. Good breakfast.
Stayed 1 night in Mar 2024
Response from Manager on Apr 23, 2024
Thank you for your review and for choosing our hotel.

4/10 Poor

Erica

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
you get what you pay for.shower was disgusting.
Stayed 1 night in Mar 2024
Response from Manager on Mar 28, 2024
Thanks for your perfect rating and choosing our hotel. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can.

6/10 Okay

Tramesha

Travelled with family
Liked: Cleanliness, staff & service
It was nice and clean. The staff was friendly. The bath tub kept stopping up but overall it was decent
Stayed 1 night in Mar 2024
Response from Manager on Mar 28, 2024
Thanks for your rating and choosing our hotel. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can.

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Quiet.
Stayed 2 nights in Feb 2024
Response from Manager on Mar 22, 2024
Thanks you for your review and choosing our hotel.

10/10 Excellent

LaSonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay! Room was clean and staff was friendly
Stayed 1 night in Mar 2024
Response from Manager on Mar 28, 2024
Thanks for your perfect rating and choosing our hotel. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can.

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Thanks you for your perfect rating and choosing our hotel.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Thanks you for your perfect rating and choosing our hotel.

10/10 Excellent

Romanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 4 nights in Feb 2024
Response from Manager on Mar 22, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

James

Travelled with partner
Disliked: Amenities
Just average
Stayed 1 night in Feb 2024
Response from Fronk Desk Manger on Mar 25, 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Quality Inn-Southaven. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

10/10 Excellent

Fashanti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice desk workers! Worked with my accommodations!
Stayed 1 night in Feb 2024
Response from Manager on Mar 28, 2024
Thanks you for your perfect rating and choosing our property. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can.

8/10 Good

Mickey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the place wasn't far from restaurant spots, or a few shopping places. The staff was extremely friendly and helpful! The room was clean and somewhat updated. We actually checked out, a couple of minutes late. They did not seem to have a problem. Which was really nice. The reason I'm not giving it a 5 star, is for a couple of reasons. The shower curtains are fabric, it will leak on the floor. Every time you sat on the bed it sounded like someone hitting a small drum. The tv channels are limited. We stayed for 1 night, and we we're scared of running out of towel paper. The vending machine weren't stocked that well. You do have to walk outside, on walkways to get from here or there. The breakfast options were slighty processed, in my opinion. Yes, the juice & coffee were good. But, no scrambled eggs, biscuits, turkey sausage or regular sausage. They had waffles that you could make fresh, cereal bowls, cold boiled eggs, and you could make some toast or bagels, packaged breakfast items, those things you can buy from the store. I was just hoping for a little more of a warm breakfast. Even if it were biscuits, maybe bacon, turkey sausage, scrambled eggs. I just would have liked less sugary package options. I did appreciate the fresh whole fruit though, apples & oranges. Regardless, we enjoyed our stay. We would consider staying again!
Stayed 1 night in Feb 2024
Response from Manager on Mar 28, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forwardto welcoming you back to the hotel in the near future.

10/10 Excellent

Odessa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 2 nights in Feb 2024
Response from Manager on Mar 28, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Clean. Comfortable. Affordable.
Stayed 1 night in Feb 2024
Response from Manager on Mar 28, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Lavelle, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2023
Response from Manager on Mar 28, 2024
Thank you for your perfect rating and choosing our hotel.

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and safe and close to the highway
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forwardto welcoming you back to the hotel in the near future.

10/10 Excellent

Tundra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and the room was clean.
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forwardto welcoming you back to the hotel in the near future.

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the room was clean.
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forwardto welcoming you back to the hotel in the near future.

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Thank you for your perfect rating and choosing our hotel.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very clean and quiet place. The only thing is that food isn’t very accessible
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay.

10/10 Excellent

Gilberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Thank you for your perfect rating and choosing our hotel.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Thank you for your perfect rating and choosing our hotel.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, very quiet, free parking, comfortable bed
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forwardto welcoming you back to the hotel in the near future.

8/10 Good

Chunye

Stayed 2 nights in Jan 2024
Response from Manager on Mar 28, 2024
Thank you for your perfect rating and choosing our hotel.

10/10 Excellent

J M

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice
Wonderful place to stay. We will make this a regular stopping spot when we travel in this direction.
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forwardto welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Thank you for your perfect rating and choosing our hotel.

6/10 Okay

MARCIE

Travelled with family
Liked: Staff & service
The smell of smoke through out room.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Thank you for your perfect rating and choosing our hotel.

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Thank you for your perfect rating and choosing our hotel.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The only complaint I had was some loud noises from time to time.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 31, 2024
Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay

10/10 Excellent

Elizaberh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniest an Great customer service
Stayed 2 nights in Dec 2023
Response from Manager on Jan 31, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forwardto welcoming you back to the hotel in the near future.

6/10 Okay

Brian

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 29, 2023
Thank you for your perfect rating choosing our Hotel.