Studio Suite, 1 King Bed, Non Smoking
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Reviews of Super 8 by Wyndham Daleville/Roanoke

2 out of 5
Super 8 by Wyndham Daleville/Roanoke
446 Roanoke Rd, Daleville, VA

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 1004 reviews" "
Rating 8 - Good. 393 out of 1004 reviews" "
Rating 6 - Okay. 141 out of 1004 reviews" "
Rating 4 - Poor. 49 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

William, Lihue

Disliked: Cleanliness, staff & service, property conditions & facilities
I am an experienced global traveler and not adverse to marginal conditions. Upon entering the wing I was staying in I found a family sitting in the hallway with possessions stacked outside. No one from staff was helping. The hallway had the smell of cat urine. I was tired and decided to stay. The room was musty and moldy. I am not allergic but my nose and throat were affected. Carpet, throws, towels needed replacing years ago. Not much sleep that night. It appears this place is about to be demolished and the management is squeezing the last dollar out of the property. Worse than any third world room I have ever stayed in!! Got up at 4 to get the hell out of there.
Stayed 1 night in May 2024

8/10 Good

Tegegn

Stayed 1 night in Mar 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Nightmare from the beginning. When told the decaf coffee was ice cold in coffee urn the response was that she didn’t make it and never offered to make anymore not to mention there was nothing to eat there except a tub of yogurt ! This place was in such terrible condition that we w oh u lane shower just wanted to led e. The front desk staff not at all pleasant. Do not stay here
Stayed 1 night in May 2024
Response from Kelly Leahy, GM on May 20, 2024
I would like to apologize for the issues you had with your stay. This is a training opportunity for our staff, as I will be reviewing coffee making steps with all employees, as well as customer service standards. We do just offer a few grab-n-go items with coffee, to get the day started, but it seems like some things needed refilled. I will discuss that with our staff, as well. If there was a problem with your room, we would have gladly given you a different one. I hate hearing that your stay was so disappointing, and hope you would give us another chance in the future.

6/10 Okay

Michael

Travelled with family
Disliked: Staff & service, amenities
Stayed for one night with my family. Seems dirty and old. Couldn't take a bath. Closed doors everywhere. No elevator. One night is enough. Too expensive for ehat tou get. Breakfast was the cheapest i've seen in my life.....
Stayed 1 night in May 2024
Response from Kelly Leahy, GM on May 20, 2024
I'm very sorry to hear that you had such a negative experience at our property. I'm not sure what doors would have been closed, aside from the lobby, from 11pm-6am, which is a safety measure for our staff, as well as our guests. We do just offer a small, grab-n-go, few item breakfast, with coffee, and apologize that it wasn't what you expected.

6/10 Okay

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was unfriendly, indifferent to our arrival. Check in was unclear. We had ask where our room was!
Stayed 1 night in May 2024
Response from Kelly Leahy, GM on May 15, 2024
We're so very sorry to hear that this was your experience with us. I will speak with the front desk regarding check in procedures. We hope you will give us another chance in the future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel with an Expedia package deal; flight, hotel & rental. Good thing I traveled alone. This Super 8 by Wyndham was not good. This place is old. Only 2 floors, no elevators. The free breakfast is a joke. When you walk into the room, it has a bad smell. It is really disappointing. I would of never booked this place if I would of known the condition. It's not worth any cost. Anyone would complain about this place. And if your married, your wife and kids would not be happy.
Stayed 2 nights in May 2024
Response from Kelly Leahy, GM on May 20, 2024
Thank you for taking the time to let us know how your stay went. Our breakfast is just a grab-n-go, few item, along with coffee, breakfast. I apologize that it was not what you expected, and if we had known there were issues with your room, we could have given you a different room. I apologize that you had this experience, and hope you would give us another chance, in the future.

6/10 Okay

yeahee

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place for stopping on a long trip. Beds could use some softening. Overall, pretty good experience, which can sometimes be difficult at this price range.
Stayed 1 night in May 2024
Response from Kelly Leahy, GM on May 20, 2024
Thank you for taking the time out of your day to let us know about your stay. We're so glad to hear that you enjoyed your stay with us.

8/10 Good

Lori

Liked: Amenities
Breakfast was not great. Need a better selection.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the cost
Stayed 1 night in May 2024

4/10 Poor

Marc, Toronto

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leaking from toilet pooling on bathroom floor. Breakfast 6-9am! was extremely limited. Grounds not landscaped. Tired, worn furnishings.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant. Easy regisyration. Very Nice receptionist
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by a Mexican restaurant!
Stayed 1 night in Apr 2024

2/10 Terrible

Theodora, Glenburnie

Stayed 1 night in Apr 2024
Response from Kelly L., GM on May 15, 2024
We're very sorry to hear that you were unhappy with your stay.

6/10 Okay

Randy

Disliked: Property conditions & facilities
It has become run down, and needs an upgrade. The breakfast was a minimal Continental Style, with only prepacked muffins. 2 juices and coffee. They used to have much nicer breakfasts before Covid, and are still using that as an excuse for not getting back to their better breakfasts. I also issued a noise complaint of an individual talking loudly on his cell phone in the hall, when people were trying to sleep...Otherwise the price for the stay was reasonable, and convenient location right off the Interstate I-81.
Stayed 1 night in Apr 2024

6/10 Okay

Darlene, Austin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly and accommodating as well as cost effective and fair. Thank you
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Damaged pool area? Are you going to fill-in? Not secured for kids, can fall into empty pool!
Stayed 1 night in Apr 2024

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
Room was musty
Stayed 1 night in Apr 2024

6/10 Okay

kenneth

Travelled with partner
Liked: Staff & service
Mattresses and some furniture are needing replacement.
Stayed 1 night in Apr 2024

8/10 Good

Theodora

Liked: Cleanliness, property conditions & facilities
A great spot for our overnight stay, although breakfast was quite sparse.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert and Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was right there and the staff were very friendly and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Mexican restaurant next door. The room ras clean, and the staff friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Runie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service.
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The location is nice and water pressure was excellent. Hallways smelled like pot and the checkin process was very slow. Not enough towels. Do not count on any breakfast food.
Stayed 1 night in Mar 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the weekend and had no issues. Close drive to the airport.
Stayed 2 nights in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick stop and a couple hours of sleep…thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Jody

Stayed 1 night in Mar 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice and clean hotel that is very affordable.
Stayed 1 night in Mar 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are hard. My only complaint.
Stayed 1 night in Mar 2024

8/10 Good

KENNETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice motel. Property was well kept and had all the amenities needed for a short stay. Staff was very helpful and accommodating. I would recommend the motel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room
Stayed 1 night in Mar 2024

8/10 Good

Jennifer, OPELIKA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like easy access to this hotel. Side door is a bit isolated feeling and therefore less safe feeling.
Stayed 1 night in Mar 2024

4/10 Poor

Leith, Ottawa

Property run down and rooms smelled stale of old cigarette smoke.
Stayed 1 night in Mar 2024

4/10 Poor

Tara

Stayed 1 night in Feb 2024

8/10 Good

Carole-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service
The hallway smelled nasty. Looked dirty
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Liesel

Stayed 1 night in Feb 2024

4/10 Poor

Caitlin A

Liked: Cleanliness
Doors in the hotel do not close all the way
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean linens, pleasant staff, quiet & peaceful stay, albeit there less than 24 hrs
Stayed 1 night in Feb 2024
Response from Kelly Leahy, GM on Feb 16, 2024
Thank you for taking time out to let us know about your stay! We're so happy to hear that you were pleased.

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful front desk staff
Stayed 1 night in Feb 2024
Response from Kelly Leahy, GM on Feb 16, 2024
Thank you for taking the time to tell us about your stay. We're definitely glad to hear that your experience was a pleasant one.

6/10 Okay

Liesel

Stayed 1 night in Feb 2024

4/10 Poor

Jessica

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service
Dirty room, stained sheet and towels otherwise okay
Stayed 1 night in Feb 2024
Response from Kelly Leahy, GM on Feb 16, 2024
I am very sorry to hear that you were unhappy with your stay. That is not the standard that we hold ourselves to. I have gone over your concerns with our staff, and hope that you would give us another chance, in the future.

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in, area is nice and quiet , and I loved the fact that they had a designated parking spot for veterans.
Stayed 1 night in Feb 2024