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Reviews of Burj Al Hayah Tower - Al Malaz

2 out of 5
Burj Al Hayah Tower - Al Malaz
Jameah St. Facing Ministry of Justice, Al Malaz, Riyadh

Reviews

5.8
Rating 10 - Excellent. 2 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 4 out of 15 reviews" "

6.0/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Farzad

Business traveller
Liked: Cleanliness, property conditions & facilities
The property is centrally located and it’s under renovation. As long as you stay in the renovated units you will have a great experience. The staff was very friendly and accommodating. The only feedback I would have is to have English speaking crew on staff on all times to help with communication with non-Arabic speakers.
Stayed 4 nights in Mar 2024

6/10 Okay

hiyam

Disliked: Amenities
No towel in the room and the bedding are dirty also the mattress are stiff and not comfortable
Stayed 3 nights in Jan 2024

4/10 Poor

Abdulrahman

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Below expectation
Stayed 1 night in May 2023
Response from Gehan on May 27, 2023
Thanks

6/10 Okay

Miteb

Travelled with group
Solid Meh
It is lower than average aparthotel. You get what you have paid for. There are some basic amenities such as hot water, a/c, electric kettle and microwave. However, the furniture was shabby. The bathroom was alright except for the strange smell.
Stayed 7 nights in Jun 2020
Response from Gehan on Jul 13, 2020
Thanks for your feedback .. Will look forward to improve our services

8/10 Good

Riyadh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2020
Response from Gehan on Jun 26, 2020
Thank you

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really disturbing, the photos isn't related at all to the true conditions of the apartment, very poor furniture, old, cracked and dirty. The entrance is luxury that will make you think it's a five stars hotel, nevertheless, it's a half Star only! One good thing is the date and Arabian coffee everyday afternoon at the lobby for free.
Stayed 7 nights in Sep 2019
Response from Gehan on Oct 14, 2019
Property was under renovation. We regret the inconvenience.

2/10 Terrible

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a garbage . Dirty place . Pictures does not reflect the reality. Room Carpets are full of dust. There is garbage all around the hotel. Not recomended. I left the place 3 hours after check in . I prefer lost one night but get rid of this place
Stayed 2 nights in Jan 2022

2/10 Terrible

nader

Stayed 2 nights in Aug 2021

4/10 Poor

Khalid

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Myungsub

Business traveller
Stayed 5 nights in Jun 2021

2/10 Terrible

Bandar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Gehan on Jun 25, 2019
Thank you

8/10 Good

abdullah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Gehan on Apr 1, 2019
Thank you

8/10 Good

abdullah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Gehan on Mar 13, 2019
Thank you . your always welcome

10/10 Excellent

HSIN-LIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員的服務態度滿分
這裡很棒，由於在利雅德的市區裏面，逛街、吃飯都很方便。
Response from 预订经理 on Feb 28, 2018
先谢谢你