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Reviews of Charlys Hostal - Hostel

2 out of 5
Charlys Hostal - Hostel
Gama s/n, entre Satelite y Geminis Sur, Tulum, QROO

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 7 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hostel
The staff was very nice and did a very efficient check-in and out. Very appreciate. What only thing can complain is, the hostel provide the information on the hotels.com page says that they dont provide the check-in service after . I called the hotels.com service to make the call to double check if they can accept check-in after the midnight. Hotels.com wasted my 20 mins- international call and told me all the 2 phone number registered is not answering. I asked for the number in case to call once I reach Tulum. But the no. apparently is not valid. Hotels.com should provide the property no. directly to client after the the reservation is confirmed or just provide that before the day. I was really upset with their customer service quality. Fortunately when I arrived the property around 1:30pm, the staff of Charlys was still there and let me check-in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sabrina, SYD

Liked: Cleanliness, staff & service, room comfort
Cheap stay in good location
Female dorms are in good shape with lockers available, OK breakfast, central location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for 1 night.
I stayed in the girls dorm for 1 night. It was all right, no complaints.

8/10 Good

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Good location, friendly staff, quick check in and clean room. +Hostel has amazing view to the city from rooftop. Value for money passable, for one night ok.

6/10 Okay

Susy

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Estancia
Me hospede 2 noches y no realizaron la limpieza de la habitacion. Nos comentaron que el desayuno se sirve de 8am a 10am, baje a las 10:15 am y la sra de la cocina me lo nego
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

ana, sonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambio de hotel
Mi hospedaje fue cambiado debido a que las habitaciones privadas no estaban disponibles en Charly's Hostel. Mi estancia y evaluación es acerca del Hotel Addy, muy comodo, limpio y buena ubicación, excelente desayuno y cuenta con estacionamiento.

8/10 Good

vanessa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
El hostal charlys esta muy bien la sola cosa que podria decir es que no hay muchos banos pero al mismo tiempo somos de vacaciones entonces podemos esperar un poco :) es muy agradable porque solo tienes que preguntr tus huevos con jamon y frutas y la mujer de limpieza te lo hago