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Reviews of Cobblestone Suites - Ripon

2.5 out of 5
Cobblestone Suites - Ripon
2 Westgate Dr, Ripon, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 487 reviews" "
Rating 8 - Good. 177 out of 487 reviews" "
Rating 6 - Okay. 46 out of 487 reviews" "
Rating 4 - Poor. 22 out of 487 reviews" "
Rating 2 - Terrible. 10 out of 487 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emilia

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
It fit my needs
Stayed 2 nights in Apr 2024
Response from GM on May 10, 2024
Hello Emilia!Thank you for staying with us and sending 5 STARS!See you next time :)

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to and find . The workers were friendly and very helpful.
Stayed 1 night in May 2024
Response from GM on May 7, 2024
Hello Elizabeth,Thank you for staying with us!I will pass on your kind word to my staff :) See you next time!

6/10 Okay

joseph

Business traveller
The sink in the bathroom did not drain. The tub was also slow draining.
Stayed 2 nights in May 2024
Response from Jona on May 5, 2024
Thank you for your feedback. We are constantly striving to provide the best experience for our guests. I have personally implemented a plan of action so this issue is resolved. We hope you give us another chance in the near future.

10/10 Excellent

Geraldine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our grandkids for an overnighter and were very impressed with what the facility offered. A game room, a fitness room, a pool facility with large pool, toddler pool, hot tub, a wonderful free breakfast assortment of foods, a clean fresh room, and great service. We will do this again.
Stayed 1 night in Mar 2024
Response from GM on Mar 31, 2024
Hello Geraldine,Thank you for staying with us and taking the time to tell us what a wonderful time you had with us here at Cobblestone Suites.We look forward to seeing you in the future!

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic breakfast.
Stayed 2 nights in Feb 2024
Response from GM Jona Gustavus on Mar 1, 2024
Hello Jody!Thank you for staying with us and sending us a Perfect 5STARS!We look forward to future stays from you.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms!
Stayed 2 nights in Feb 2024
Response from Jessica on Feb 26, 2024
Thank you for the great review! We hope to see you in the future!

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely great. Breakfast was very well done. Everything was clean and taken care of. Will definitely stay there again.
Stayed 2 nights in Feb 2024
Response from Jessica on Feb 24, 2024
Your feedback means a lot to us. Thank you for the nice feedback. We hope to see you in the near future!

10/10 Excellent

Jean

Liked: Staff & service, property conditions & facilities
Hotel staff was professional and friendly. Good variety for breakfast in the morning. Rooms were nice and big. I had a nice stay.
Stayed 1 night in Feb 2024
Response from Jessica on Feb 24, 2024
We are so glad you enjoyed your stay at Ripon Cobblestone Hotel. We can't wait until you visit us again!

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Feb 2024
Response from GM Jona Gustavus on Feb 6, 2024
Hello JohnathanThank you for staying with us and taking the time to send us 5 STARS!We look forward to future stays from you:)

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay in Ripon
Stayed 1 night in Jan 2024
Response from GM Jona Gustavus on Feb 1, 2024
Hello Andrea,Thank you for staying with us and taking the time to send us a review.We are happy you enjoyed your stay and look forward to serving you in the future.

8/10 Good

Brad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always willing to go out of their way to make our stay great. Pool and hot tub were nice and warm. Breakfast has similar options every time. More variety would be appreciated. Just a suggestion. Will gladly stay again.
Stayed 2 nights in Dec 2023
Response from Jessica on Jan 1, 2024
Thank you for choosing Ripon Cobblestone Hotel and Suites for your recent stay. Thank you for such a positive review. We pride ourselves on our amenities. Our pool area is a favorite among our guests. We are always striving to improve our property. Our breakfast is on a rotation daily with fresh food options. I will look into some other options for variety. Your opinion is greatly appreciated.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jessica on Jan 1, 2024
Thank you for choosing Ripon Cobblestone Hotel and Suites for your recent stay. Thank you for the great review. We continuously strive to achieve excellence. We look forward to your future stays with us.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was great. A lot of options and fresh.
Stayed 2 nights in Nov 2023
Response from GM Jona Gustavus on Dec 8, 2023
Hello Nicole,Thank you for staying with us!So happy you enjoyed your stay.See you next time. :)

10/10 Excellent

Debra A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great Hotel! The beds are very comfortable and it is super quiet!
Stayed 1 night in Nov 2023
Response from GM Jona Gustavus on Nov 28, 2023
Hi Debra,Thank you so much for leaving us a review! We appreciate you choosing Cobblestone Suits of Ripon and look forward to your next stay.

8/10 Good

Wesley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Just Ok
The breakfast was good. Lots of choices. The room was comfortable and clean. The pool area was gross. Walls were crumbling, water had hair and other objects floating in it, hot tub water was gray with some kind of sludge on the water; like an oil slick. Signs said no food or drink allowed, but there were pizza boxes and beer cans all over. Little kid pool was freezing.
Stayed 1 night in Nov 2023
Response from GM Jona Gustavus on Nov 14, 2023
Hi Wesley,Thank you for staying at Cobblestone Suits of Ripon and taking the time to leave us a review. While we are glad you enjoyed your stay we will definitely be keeping a better eye to ensure all guests are following hotel policy. We look forward to your next stay, safe travels!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM Jona Gustavus on Nov 14, 2023
Hello,Thank you for staying with Cobblestone Suits of Ripon. We are happy you enjoyed your stay and look forward to another visit. Safe travels!

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, amenities
All good
Stayed 4 nights in Nov 2023
Response from GM Jona Gustavus on Nov 14, 2023
Hi David,Thank you for taking the time to leave us a five star review. We look forward to your next stay!

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Always check your bedding!
The staff was friendly. The rooms were spacious. People hung out in the lobby, drinking and were rude when we walked in. The worst part, and I should know better because I have worked in housekeeping and I know the comforters don't typically get washed between guests, however the next morning I saw blood on the comforter. I was so repulsed. I was also kicking myself for not looking when I checked in.
Stayed 1 night in Oct 2023
Response from GM Jona Gustavus on Oct 24, 2023
Hello anonymous,Thank you for your feedback. We hope to better serve you in the future.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient location.
We were in Ripon for a college visit with our daughter, and the hotel was at a convenient location for our purposes . We were very satisfied with the hotel. It was clean, the staff was very friendly and helpful, we enjoyed the hot tub and nice warm pool, and the breakfast was standard hotel fare. Overall, very happy with our stay.
Stayed 2 nights in Oct 2023
Response from GM Jona Gustavus on Oct 24, 2023
Hello Deborah,Thank you for taking the time to leave us a wonderful review. We look forward to your next stay with us.

8/10 Good

Ron

Stayed 1 night in Oct 2023
Response from GM Jona Gustavus on Oct 24, 2023
Hello Ron,Thank you for staying with us and taking the time to leave us a review. We look forward to your next stay.

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our first time that our experwaznt great here. We were in a room where the heater made a banging noise all night and we didn’t get any sleep due to this noise.
Stayed 1 night in Oct 2023
Response from GM Jona Gustavus on Oct 16, 2023
Hello Kelly,Thank you for staying with us and bringing this to our attention, we will get the heater fixed, and please let us know if you have issues, we will gladly switch your rooms so you can get a good night's rest!

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities, room comfort
Fun
Had a great time.
Stayed 1 night in Oct 2023
Response from GM Jona Gustavus on Oct 16, 2023
Hi Marilyn,Thank you for staying with us and letting us know you had a good time! We love to hear that. :)

10/10 Excellent

Trinnette

Stayed 2 nights in Oct 2023
Response from GM Jona Gustavus on Oct 24, 2023
Hello Trinnette,Thank you for staying with us and leaving a 10 star review. We look forward to your next stay!

10/10 Excellent

Darcie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GM Jona Gustavus on Oct 10, 2023
Hello Darcie,Thank you for staying with us and a perfect score of 10/10!We look forward to serving you in the future.

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Overall impressed with place…very clean and well kept
Stayed 2 nights in Oct 2023
Response from GM Jona Gustavus on Oct 10, 2023
Hello Deb,Thank you so much for leaving us a five star review. We try our very best to make sure all guests leave happy. We look forward to your next stay! See you soon.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to our final destination. Could use some brighter lights in hallway.
Stayed 1 night in Oct 2023
Response from GM Jona Gustavus on Oct 10, 2023
Hello Steve,Thank you for staying with us and sending us a perfect score of 5 out of 5! :) We look forward to future stays from you!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM Jona Gustavus on Oct 10, 2023
Hello Linda,Thank you for staying with us, We look forward to serving you in the future and earning that 5th STAR! :)

10/10 Excellent

Randy

Stayed 2 nights in Sep 2023
Response from GM Jona Gustavus on Oct 16, 2023
Hello Randy!Thank you for staying with us and the 5 STARS!!See you next time :)

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed review
It was a overall pretty good stay. The front desk should make you aware that the back door by the pool doesn't let you in with the card so had to walk opposite of where I parked considering my room was at the end. Also letting guest know the pool table has no balls no sign stating. Someone pulled a fire alarm at 12:00 a.m. midnight which was extremely annoying and hurt my ears sitting outside for 45 mins. Not a apology nor a complimentary gift of any sort.
Stayed 2 nights in Sep 2023
Response from GM Jona Gustavus on Sep 27, 2023
Hi Anthony,Thank you for your review. We will take all concerns into consideration for the future. We look forward to your next stay with us.

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities
The bathroom was a bit dingy and the room smelled of B.O., plus there was a crushed cracker of some sort that had not been vacuumed up. The facilities were nice though. The pool was great as was the breakfast and nicely decorated lobby. The location is extremely convenient too, near a grocery store and historic downtown.
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Oct 10, 2023
Hi Cynthia,Thank you for your feedback. We hope to exceed your expectations better next time and look forward to having you stay in the future.

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect for our planned golf at Lawsonia GC. Nice quiet location.
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 27, 2023
Hi Ronald,Thank you so much for taking time to leave us a five star review. We thank you for being a loyal guest and look forward to many stays in the future!

8/10 Good

Edmund J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good - with the exception of the heavy blanket (couldn't get comfortable/too hot). Tried adjusting the temp. in the room, but really couldn't get it right. In breakfast area, the seating doesn't match the tables (really low). The breakfast staff was excellent!!! They kept a pretty good sized crowd fed during peak times, including having to fill the coffee urns repeatedly (how about larger urns???). Good quality selection at breakfast.
Stayed 2 nights in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hi Edmund,Thank you for your feedback! We will take these ideas into consideration and look forward to helping you in the future. Thank you!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hi Michael,Thank you for staying with Cobblestone Suits and leaving us a ten star review. We look forward to seeing you in the future!

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, good fitness center and pool, and spacious rooms. We did have a lot of noise from the room above, but given several volleyball teams are in town, was expected!
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hello Kelly,Thank you for staying with Cobblestone Suits and leaving a ten star review. We are looking forward to seeing you in the future.

6/10 Okay

carinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hot tub and pool
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hello Carinne,Thank you for your feedback. We look forward to seeing you in the future.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was ready so they let us check in early. Close to College campus. Close to dining. Breakfast good.
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hello Jennifer,We greatly appreciate you taking time out of your busy schedule to leave us a great review. We look forward to seeing you in the future.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was delightful!
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hi Patricia,Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hi Peter,Thank you for taking the time to leave us a five star review! We look forward to seeing you in the future!

8/10 Good

Everette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back ; )
I have stayed at this Cobblestone 4 times over the summer. The first stay I had a bad room right by the elevator and their was a loud wedding party that didn't understand inside voices till 2 in the morning. I get it but that was a rough night's sleep. The stays after that improved as there were no more large noisy groups and I got rooms away from the elevator. Overall Iike the Cobblestone, comfortable rooms, decent cleanliness, good breakfast. One could argue the value based on weekend rates etc but all in all it is a good hotel.
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hi Everette,Thank you for taking time to leave us a wonderful review. We appreciate the feedback and are always looking for new ways to improve. We look forward to seeing you in the future.

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Oct 10, 2023
Hi Cheryl,Thank you for leaving us a five star review. We are glad you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well taken care of. Staff always friendly and courteous
Stayed 4 nights in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hello Audrey,Thank you so much for leaving us a five star review! See you next time!

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hello Maria,Thank you so much for your ten star review. We look forward to seeing you again in the future and are so happy you enjoyed your stay!

8/10 Good

Scot

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 6, 2023
Hello Scott!Thank you for staying with us and the Stars! We look forward to a perfect score on your next visit

8/10 Good

Michelle

Stayed 2 nights in Sep 2023
Response from GM Jona Gustavus on Sep 6, 2023
Hello Michelle,Thank you for staying with us and sending 8 STARS!we will strive to earn 2 more from you on your next visit.

6/10 Okay

Sara

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from GM Jona Gustavua on Sep 6, 2023
Hello Sara!Thank you for staying with us and the Stars! We look forward to a perfect score on your next visit

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Quiet. Breakfast was well stocked.
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 6, 2023
Hello Lisa!Thank you for staying with us and the Stars! We look forward to Serving you in the future.

6/10 Okay

Thomas J

Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 27, 2023
Hi Thomas,Thank you for leaving us a review and we look forward to your next stay.

8/10 Good

Amy, Kiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel. It was clean and the staff was friendly. The air conditioner was loud and the toilet kept running
Stayed 1 night in Sep 2023
Response from GM Jona Gustavus on Sep 18, 2023
Hi Amy,Thank you for taking time to write a review for us!We are always looking for ways to improve and appreciate all feedback we receive. We encourage you to stay again and look forward to seeing you in the future.

8/10 Good

James

Travelled with group
Location and definition worth the price. A fine hotel.
Stayed 1 night in Aug 2023
Response from GM Jona Gustavus on Sep 6, 2023
Hello James!Thank you for staying with us and the Stars! We look forward to a perfect score on your next visit. :)

6/10 Okay

Dung

Stayed 5 nights in Aug 2023
Response from GM Jona Gustavus on Sep 27, 2023
Hi Dung,Thank you for leaving us a three star review. We hope to exceed your expectations on your next stay!