Marina

Reviews of SailorsRest - Riomaggiore Cinque Terre

SailorsRest - Riomaggiore Cinque Terre
Via Gramsci, 19/G, Riomaggiore, Liguria

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 42 reviews" "
Rating 8 - Good. 11 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was right in the center of town, yet far enough away that you don’t hear the bustle of the busy street below. Room was clean and well kept. The AC worked well to keep the room cool. The BEST was the beautiful private terrace that overlooked the harbor, it was beautiful! Make sure the bring bug spray with you, the mosquitos were out. Ladies were lovely and was great to have a complimentary breakfast.
Stayed 2 nights in Jul 2023
Response from SailorsRest Riomaggiore on Jul 13, 2023
Thank you for your review! We're delighted to hear that you enjoyed your stay at our property. Our central location provides the convenience of being in the heart of town while still offering a peaceful atmosphere away from the noise of the busy street below. We're glad you found your room to be clean and well-maintained, and that the AC kept you cool during your stay.We're thrilled that you loved our beautiful private terrace with its stunning view of the harbor. It truly is a special feature of our property. We apologize for any inconvenience caused by the mosquitos and appreciate your suggestion of bringing bug spray.Our staff takes pride in providing excellent service, and we're glad you found them to be lovely. It's wonderful to know that you enjoyed our complimentary breakfast. We strive to make our guests' experiences memorable, and we hope to welcome you back in the future. Thank you again for your feedback!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Jun 2023

8/10 Good

Lester

Travelled with partner
Liked: Cleanliness
Nice experience for the hardy.
Stayed 4 nights in Jun 2023

8/10 Good

Alvah

Travelled with partner
Liked: Staff & service, amenities
Pros-Great location. Loved the terrace! Cute little apartment setup. Clean and comfortable. Cons-musty smell, cross-flow air was possible with windows. However, they needed smaller screens to keep mosquitoes out.
Stayed 1 night in Nov 2022

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views!!
We had an incredible stay and enjoyed the private balcony (and view) immensely. All was exactly as listed and in pristine condition. Highly recommend!
Stayed 2 nights in Apr 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed place we stayed in Italy. Would go there again
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location near Train Station with great top view to the village. Hotel team welcomed us at the Train Station
Stayed 1 night in Jun 2019
Response from SailorsRest Riomaggiore on Jun 19, 2019
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience at SailorsRest! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 Excellent

Alicea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Location was perfect and the room was very nice
Stayed 3 nights in May 2019
Response from Sailors Rest RIomaggiore on May 27, 2019
Dear Alicea, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for Cinque Terre visit. Great location in middle of town and near train terminal. Rooftop garden offered fantastic views (and lemon trees). Just be aware of steps to get up to property. Room was excellent, comfortable, clean with a small usable kitchen (with a table). Breakfast offered at nearby cafe was ok.
Stayed 2 nights in Apr 2019
Response from SailorsRest RIomaggiore on Apr 23, 2019
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and very clean place. Would stay again.
Stayed 1 night in Apr 2019
Response from SailorsRest RIomaggiore on Apr 14, 2019
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

6/10 Okay

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures are accurate and deceiving all at once! The outdoor terrace was the best part of the property. However it was out the front door and up some 50 steps. The room I think was a basement ( one tiny window that could not open) so we called it a cave. And whatever was the ceiling texture made the floor feel gritty, on the bed too. The owners were nice whom we chatted w on the terrace once. The “hostess” was brief and incomplete. In all the some of the locals don’t appreciate tourism or tourists. So it was luck of the draw as to who would be nice or those that didn’t see you.
Stayed 4 nights in Mar 2019
Response from SailorsRest RIomaggiore on Mar 20, 2019
Dear Julie, Thank you for taking the time to write your review on your recent experience at the SailorsRest Riomaggiore. It is important for us to have such feedback so that we can improve but We are very concerned by your review and the points you raise. We would like to clarify that the room is not a basement but a real firsheman lodge like how clearly and truthfully our name expresses and for the benefit of other readers our private terrace is only few steps away from the room (certainly less than 50), as remarked by the vast majority of our guests and reviews. The private terrace is a treat that only our guests can enjoy! The room has windows and it is not true that they are no accessible. This is also demonstrated by the photos in our online ads. Finally, We are sorry you didn't find the approach and kindness of our staff that has been so many times witnessed by other customers. We hope you feel able to visit again to that we may restore your faith in SailorsRest Riomaggiore. Kind Regards, The Owner

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable and clean place in the heart of town!
Adorable and clean place in the heart of town! The place was perfect for the two of us. Very spacious with a living room/bedroom combo plus the mini kitchen came in handy. The complimentary small breakfast across the street was perfect. The private garden overlooking the city was incredible! One night we sat up there with a bottle of wine & homemade sandwiches and enjoyed the city & sounds of the Sea. The stairs leading up to room were rough with luggage but well worth it! Would definitely stay here again.
Stayed 3 nights in Oct 2018
Response from Sailors Rest Riomaggiore on Oct 22, 2018
Dear Elliott, Thank you very much for taking the time to leave such great feedback on your recent stay with us.How wonderful to hear that you absolutely loved your experience at SailorsRest Riomaggiore! We hope to welcoming you back in Riomaggiore in the near future. King Regards The Owner

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Amazing location. Room is very spacious and the porch area that you can use has an amazing view of the town and ocean. The bed is a little strange being so high up, but comfortable enough. Riomaggiore and the other towns are absolutely beautiful and a must see in Italy.
Stayed 2 nights in Jul 2018
Response from Sailors Rest Riomaggiore on Oct 16, 2018
Dear Sean, Thank you very much for taking the time to leave such great feedback on your recent stay with us.How wonderful to hear that you absolutely loved your experience at SailorsRest Riomaggiore! We hope to welcoming you back in Riomaggiore in the near future. King Regards The Owner

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Response from Sailors Rest RIomaggiore on Mar 23, 2018
Dear Dale, Thank you very much for taking the time to leave such great feedback on your recent stay with us.How wonderful to hear that you absolutely loved your experience at SailorsRest Riomaggiore! We hope to welcoming you back in Riomaggiore in the near future. King Regards The Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous stay in a beautiful place!!!
The room was perfect for our Riomaggiore stay! The host and manager gave lots of wonderful suggestions! We arrived at night in the rain, with big luggage, so the stair climb wasn’t easy. But once you get to the room and see the garden view, it makes the climb worth it!!! The coffee maker was great to have!!! Also be careful on the steps in the room, they can be a little slippery. I would definitely stay here again! We enjoyed it!!!!
Response from SailorsRest RIomaggiore on Jan 4, 2018
Dear Guest, Thank you very much for taking the time to leave such great feedback on your recent stay with us.How wonderful to hear that you absolutely loved your experience at SailorsRest Riomaggiore! For what concerns the stairs, We understand, but We would point out that all the houses in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living our beautiful places. Cinque Terre without stairs would not be Cinque Terre!! We hope to welcoming you back in Riomaggiore in the near future. King Regards The Staff

10/10 Excellent

antonialui, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy and perfect stay at Riomaggiore
Very nice room with all equipment. The staff Thea is so helpful and answer my question. Just the location is a bit high if you carry a heavy luggage along. However, it is worth when you sit down at the private terrace and enjoy the sunset or sunrise. Very perfect.
Stayed 2 nights in Dec 2017
Response from SailorsRest Riomaggiore on Dec 19, 2017
Dear antonialui, We are proud to hear your praise and compliments for the quality of our room and and compliments for the staff approach. Our aim is deliver the quality of service that makes the difference for our guests. We are also also very proud to hear your praise and compliments about our terrace overlooking the Riomaggiore skyline. For what concerns the stairs, We understand, but We would point out that all the properties in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living our beautiful places. Cinque Terre without stairs would not be Cinque Terre!! We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A big climb
Registration (there wasn't any) was a gong show in the rain. No signs, so finding the place was very difficult. No maid service. TV & safe were incomprehensible. Not recommended to anyone over 40.
Stayed 2 nights in Sep 2017
Response from Cinque Terre Gateway on Oct 2, 2017
Dear Guest, Thank you for your visit to SailorsRest Riomaggiore. Naturally, We were disappointed to see that not every aspect of your experience with us live up to your expectations. We take great pride in providing high standard service and it is most concerning that you did not find this to be the case. As for your welcome, We make a lot of effort to get in touch with our guests before their arrival to anticipate their needs and agree the check-in time. We always write an email where we ask to let us know the arrival time and if you reach Riomaggiore by train or car to make the check-in easier for our guests. This service is designed specifically for our guests to avoid any discomfort in finding and reaching the property. Due to the characteristics of the area (narrow streets and few signs) in which we are, welcome you in person at the parking or at the train station avoids any trouble. In your case, unfortunately, being your phone unreachable and had no answer from our email, we were unable to get in touch with you. We also understand that rain is not good but certainly can not be a cause of complaint. For what concern the claning service, as written in our rules on this website, cleaning takes place every 3 days, it includes change of towels and sheets, room reorganization and sanitation of the bathrooms. Clean sheets will be provided on arrival and changed every 3 days thereafter during your stay. We are also very concerned to learn that you experienced some discomfort about our Tv and Safe but no one before you has reported these difficulties in their use. Finally, for what concerns the big climb, We understand, but We would point out that all homes in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living our beautiful places. It is important for us to have such feedback so that we can improve but We are very concerned by your review and the points you raise. We always welcome constructive feedback as an opportunity to improve our service standards and facilities. However, We believe we are highly capable as remarked by the vast majority of our guests and reviews of delivering the right level of service standards. We think your review does not reflect the quality offered and the approach and kindness of our staff that has been so many times witnessed by other customers. We hope you feel able to visit again to that we may restore your faith in SailorsRest Riomaggiore. Kind Regards, The Staff

10/10 Excellent

Mimmi, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasure. The room was so cool with the loft bed. The private garden had the most amazing view. My fiancé and I fell asleep on the hammock just as the sun was setting. Steps away to so many restaurants. Definitely will be coming back!!! Love love loved it!!!!!!!
Stayed 1 night in Sep 2017
Response from Sailors Rest RIomaggiore on Sep 24, 2017
Dear Mimmi, Thank you very much for taking the time to leave such great feedback on your recent stay with us. Receive acknowledgments and appreciation on our work and on the quality of our brand new property is a really grateful reward. Thank you for the special mentions to our private garden terrace overlooking the sea. We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

10/10 Excellent

NUTTAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Very Good
Stayed 2 nights in May 2017
Response from Cinque Terre Gateway on Aug 21, 2017
Dear NUTTAYA, Thank you very much for taking the time to leave such great feedback on your recent stay with us. Receive acknowledgments and appreciation on our work and on the quality of our brand new property is a really grateful reward. We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

10/10 Excellent

Pete , Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
A wonderfully romantic getaway with every detail carefully considered and own private terrace with views to die for! Thanks
Stayed 1 night in Jun 2017
Response from The Staff on Jun 25, 2017
Dear Pete, Thank you for taking the time to review the SailorsRest Riomaggiore following your recent stay with us. We are pleased that you found our rooms levels to be of a high and gracious standard as mentioned by you. Our aim is deliver the quality of service that makes the difference for our guests. We are also proud to hear your praise and compliments about our terrace overlooking the Riomaggiore skyline. We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommended!
Sailor's Rest was amazing! The place was comfortable, updated, and clean. Our family slept very well and didn't want to leave the next day. The host was very accommodating and friendly. Definitely recommend this place!
Response from The Staff on May 3, 2017
Dear Guest, Thank you for taking the time to review our brand new B&B. We are delighted that you enjoyed your stay with us. Receive acknowledgments and appreciation on our work and on the quality of our brand new facility is a really grateful reward. As you mentioned the B&B is strategically located for visit the Cinque Terre both. This is the one of the hallmark of our resort. We thank you for your lovely comments and look forward to welcoming you back in the near future. Best Regards The Staff

8/10 Good

Juan, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Close to the main Piazza. The room was clean and comfortable.
Response from The Staff on Apr 14, 2017
Dear Juan, Thank you for taking the time to write this cool review following your recent stay at Sailors Rest Riomaggiore - Cinque Terre. We are glad to hear that you had such an enjoyable stay with us. We look forward to welcoming you back in the very near future. Kind regards, The Staff

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Magnificent view of the most beautiful place
Wonderful terrace with the best view of Riomaggiore. It's the terrace that makes the accommodation worth every penny. The room itself has the facilities promised, although the air conditioner and dehumidifier are quite noisy, and the handover of the key was a little awkward but worked. A bit of a hurdle is ok for the happiness of staying overnight in one of the most beautiful villages on earth.
Stayed 2 nights in Jul 2022

4/10 Poor

Nathalie

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione, un po' faticose le scale. Una bellissima terrazza. La stanza carina, ma buia e umida. Ottima accoglienza e disponibilità.
Stayed 3 nights in Jul 2021

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021
Response from SailorsRest on Jul 9, 2021
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience at SailorsRest! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 Excellent

Dorinel Fabian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno da 5 stelle
Appartamento molto bello e centrale, terrazzo con vista stupenda. Proprietario molto cordiale e gentile
Stayed 2 nights in Sep 2020
Response from SailorsRest Riomaggiore on Sep 18, 2020
Gentile Fabian, Grazie per avere condiviso la sua esperienza al Sailors Rest Riomaggiore. Siamo felici che nel complesso sia rimasto soddisfatto del suo soggiorno. Speriamo di accogliervi presto ancora qui a Riomaggiore. Cordiali Saluti Il Propietario

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastico giardino terrazzato con magnifica vista ma non collegato direttamente alla camera
Stayed 3 nights in Aug 2020
Response from SailorsRest Riomaggiore on Aug 19, 2020
Gentile Ospite, Grazie per avere condiviso la sua esperienza al Sailors Rest Riomaggiore. Siamo felici che è nel complesso soddisfatto del suo soggiorno. Sailors Rest ospita per la maggior parte una clientela composta da persone provenienti da tutto il mondo e sempre di più vuole valorizzare la sua visibilità internazionale. Siamo però contenti di vedere che anche i nostri connazionali ci sanno apprezzare e possono sceglierci come base per esplorare le Cinque Terre. Speriamo di accogliervi presto ancora qui a Riomaggiore. Cordiali Saluti Il Propietario

8/10 Good

Mei Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment
A very nice apartment in Riomaggiore. Just 2-3 minutes walk from train station and some steps to reach. It was very good that pick up service was arranged at train station. The included simple breakfast in a cafe bar nearby was delicious. I enjoyed the stay.
Stayed 2 nights in Dec 2019
Response from SailorsRest - Riomaggiore Cinque Terre on Dec 21, 2019
Dear Mei Ling, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience at SailorsRest! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 Excellent

Rodolfo German

Stayed 1 night in Oct 2019

6/10 Okay

ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Läget vägde upp boendet
Perfekt läge och jätte fin utsikt från terrassen. Tyvärr så fanns det dåligt med utrustning i köket att laga egen mat. 3 gafflar och 1 kniv kändes otillräckligt till 4 personer. Inga förvaringsytor till kläder och annat man vill packa upp. Inga fönster i rummet.
Stayed 7 nights in Jul 2019
Response from SailorsRest RIomagiore on Aug 5, 2019
Dear Ann, Thank you for taking the time to post your review, your feedback is greatly appreciated. However, We are terribly dissappointed to know that your stay at the SailorsRest Riomaggiore was not to your complete satisfaction. Regarding your comment about the cutlery set available, it seems really very strange because no guest has ever raised this issue. We provide a complete set for 4 people which includes fork knives and spoons. As for your complaint about the window, I have to contradict you. In fact, as x our online photos show, there is a window and I can't understand why you wrote that. We always welcome constructive feedback as an opportunity to improve our service standards and facilities, however, We believe we are highly capable as remarked by the vast majority of our guests and reviews of delivering the right level of service standards. We think your review does not reflect the quality offered and the approach and kindness of our staff that has been so many times witnessed by other customers. We hope you feel able to visit again to that we may restore your faith. Kind Regards, The Owner

10/10 Excellent

SHIH-HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優秀的住宿環境
這真是一間很棒的旅店,非常推薦來過夜;擁有獨立的小庭院,可觀星觀海賞月, 還能欣賞里奧馬焦雷很棒的視野,非常喜愛~ 因旅店有些高度存在,搬運行李會辛苦些,但我想舒適的住宿與漂亮的景觀,辛苦都值得了。 房間內還有小廚房,有餐具,也能自己下廚。
Stayed 2 nights in Feb 2019
Response from SailorsRest RIomaggiore on Mar 12, 2019
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 Excellent

Renato

Liked: Cleanliness, property conditions & facilities, room comfort
Real pleasant experience
Excelente localização e muito confortável. Recomendo. Muito este lugar. A descarga tinha alguns macetes e não tem limpeza e serviços diários.
Stayed 2 nights in Dec 2018
Response from Sailors Rest Riomaggiore on Dec 12, 2018
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

6/10 Okay

MICHAIL

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from SailorsRest RIomaggiore on Oct 19, 2018
Dear MICHAIL, Thank you for taking your time to write your review about your recent stay with us. We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

4/10 Poor

mariella

Disliked: Staff & service
Cinq terre
Une seule fenêtre de 60 sur 70 . Un lit en hauteur avec des marches trop haute nous nous sentions enfermés .heusement un petit jardin nous permettez de respirer assez déçu pour le prix
Stayed 3 nights in Aug 2018
Response from Sailors Rest RIomaggiore on Sep 1, 2018
Dear Mariella, Thank you for taking the time to write your review on your experience at the SailorsRest Riomaggiore. It is important for us to have such feedback so that we can improve but We are very concerned by your review and the points you raise. We are very concerned to learn that you experienced some discomfort about the loft bed (exactly shown as in the photos on this website). We understand your point of view but for those who need it and inform us in advance we can arrange the sofa bed on the ground floor. Staying in a real fisherman's house in the old village has many positive sides but some aspects like loft bed and windows dimension are an integral part of living our beautiful earthand history. Regarding the price We pride ourselves on offering a very good value for money, which many of the guests on this site have commented on. However, We are also also very proud to hear your praise and compliments about our terrace overlooking the Riomaggiore skyline. Best Regards, The Owner

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No vale el precio lugar deficiente
Nos prometieron wifi no había , la cocina no funcionaba la atención al recibirnos bastante mala no lo recomiendo
Stayed 1 night in Dec 2017
Response from Sailors Rest Riomaggiore on Jan 10, 2018
Dear Jorge, Thank you for taking the time to post your review, your feedback is greatly appreciated. We are dissappointed to know that your stay at the SailorsRest Riomaggiore was not to your complete satisfaction. For what concern the Wifi we have invested time and resources to improve the quality of our Wi-Fi signal but, as in all the villages, when the weather conditions are not good the line finds difficulties and often doesn't work but this doesn't depend on us as you can imagine. Unfortunately, the infrastructures are not adequate to the guest needs. But be sure locals get the same discomfort every time it happens. We are also very concerned to learn that you experienced some discomfort about the kitchenette. We want to reassure you that such feedback is critical to us and we are most thankful to you as it allows us to continually strive for service improvements, but from your review, we can not understand what kind of problem you may have had since we have recently installed a last generation induction cooker. Are you sure you have followed the instructions to use it correctly? We always welcome constructive feedback as an opportunity to improve our service standards and facilities and We hope you feel able to visit again to that we may restore your faith in SailorsRest Riomaggiore. Kind Regards, The Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Cinque Terre Gateway on Dec 24, 2017
Dear Guest, Thank you for the nice review on your recent stay at our SailorsRest Riomaggiore. Receive acknowledgments and appreciation on our work and on the quality of our brand new property is a really grateful reward. We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

10/10 Excellent

Yanzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2017
Response from Cinque Terre Gateway on Nov 9, 2017
Dear Yanzi, Thank you so very much for taking the time to share your wonderful feedback. It is always a great pleasure to read feedback such as yours. We very much look forward to welcoming you on your next visit here in RIomaggiore. Kind regards, The Staff

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5Terre
5Terre kräver bra knän o full rörlighet men erbjuder fantastiska scener, härligt väder och trevliga människor
Stayed 3 nights in Oct 2017
Response from Cinque Terre Gateway on Nov 4, 2017
Dear Lars, Thank you very much for taking the time to leave such great feedback on your recent stay with us. Receive acknowledgments and appreciation on our work and on the quality of our brand new property is a really grateful reward. For what concerns the steps and stairs, We understand, but We would point out that all properties in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living the mood our beautiful places. Cinque Terre without stairs would not be Cinque Terre!! We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
Response from Cinque Terre Gateway on Jul 28, 2017
Dear Guest, Thank you very much for your positive feedback following your recent stay at our SailorsRest Riomaggiore. We are glad to understand that your overall experience has been good. We hope to welcoming you back in a not too distant future. Kind Regards, The Staff

10/10 Excellent

Belle, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
專屬的海景
地點不好找,需走樓梯上坡,建議不要攜帶行李箱。房間空間很大,嶄新而且舒適,有小廚房。專屬露台風景超棒,在這裡度過完美的一天。
廚房
露臺景觀
Stayed 1 night in Jun 2017
Response from SalirosRest Riomaggiore on Jul 21, 2017
Dear Belle, Thank you so very much for taking the time to share your wonderful feedback. It makes us so happy to read of your enthusiasm about so many of the aspects of our property that We believe truly make it unique. For what concerns the steps and stairs, We understand, but We would point out that all homes in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living the mood our beautiful places. We very much look forward to welcoming you on your next visit here in RIomaggiore. Kind regards, The Staff

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit tres bien situé pour visiter Cinque Terre
Chambre confortable, très propre et très bien situé pour visiter les Cinque Terre. Peut y faire à proximité de très belles randonnées.
Stayed 1 night in Jun 2017
Response from SailorsRest Riomaggiore on Jun 28, 2017
Chère Louise, Tout d’abord je voudrais vous remercier pour avoir partagé avec nous votre expérience au Cinque Terre Gateway. Nous sommes ravis de savoir que vous avez passé un bon séjour dans l'ensemble. Nous sommes désolés que notre petit déjeuner était pas à votre goût, mais nous acceptons vos commentaires à chercher à améliorer. Nous esperons vous avoir encore comme nos hotes. Sincéres Salutations The Staff