Rio Theatre Tours and Activities

Very basic, don’t expect much. The paint on the walls is peeling, we could smell the rug, there was a bit of mold in the bathroom and gnats coming out of the shower’s drain. The bed was old and after a couple of days gave us a back pain. Very noisy outside and area is not safe to be out alone at night.

Location is great- near shopping and cable car pickup and drop off. Secured building so felt secure. Room was quiet at night. A few negatives are the beds were not fantastic, small bathroom (to be expected in city), and when AC was on it pulled in the smell of marijuana. The staff were very nice and professional and gave us a welcome gift (white wine and a few snacks and waters) which was unexpected. The valet service made it easy to park our car and their lot was safer than the self-park option so paid $30/night more. They were also able to store our luggage until it was time to leave for airport. Would recommend this property and stay here again.

Pros: Great location for Fisherman's Wharf. Lobby is clean and bright. Good breakfast buffet (but see cons for more about breakfast). Cons: 1. Our hallway smelled like weed. 2. Toilet/shower area was TINY and difficult to close the door without maneuvering your body to the side of the toilet. 3. They required everyone in the room (even under 18) to show ID at check-in. Sort of a hassle since mine were still out in the car...never saw a hotel require this before. 4. At check-in, the employee told us that everyone in our room had to come to breakfast at the same TIME and that the hotel was full so "Come early to make sure there is food." I find both of these things unacceptable; we are on vacation and should not be forced to get up early (or at the same time) in order to make sure there is food. A professional catering service such as a hotel should know how to estimate their food options and plan for full capacity. Also requiring us all to come at once is ridiculous. **Summary: Two of us went to breakfast early and there was plenty of good food choices, but two preferred to sleep in and therefore missed breakfast. I don't know if they did run out of food, but I am just reporting what I was told at check-in. They seat you at a table for breakfast, so it was well organized. **For the price, I would probably go elsewhere in the future.