Dear Guest,Thank you for your review!Sincerely,

Dear Mr. Brandon,We appreciate very much for your review!Sincerely,

Dear Mrs. Monica,We thank you very much for your comments!Sincerely,

Dear Mr. Hyunjae Won,Thank you for your review!Sincerely,

Dear Mr. Joseph,Thank you for your review!Sincerely,

Dear Mrs. Shweta Thamatur,Thanks for your comments.We hope to see you very soon!Sincerely,

Dear Mr. Kenneth,We appreciate very much your comment!Sincerely,

Dear Mrs. Thayana, The hotel is based on availability to be able to sell it's rooms and on the day in question, the hotel was at high occupancy. therefor, we cannot sell a half night as this would mean keeping the room vacant. in any case, we always offer the possibility of storing your luggage, as well as the possibility or using the hotel's common areas, including the pool area so you can wait and later use the shower in our sauna.It was a pleassure to have you here!Sincerely,

Dear Mrs. Melissa,Thank you for your comments!

Dear Mr. Alexandre,Thank you for your comments!Sincerely,

Dear Mr. Joy,Many thanks for your comment!Sincerely,

Dear Mr. Douglas,Thanks for your comments!Sincerely,

Dear Mr. Ing,Thank you very much for your commentsWe hope to have you as our guest very soon!Sincerely,

Dear Mr. Michel,Thank you for your comments!Sincerely,

Dear Mr. Dwayne, Thank ypu for you comments!It's always a pleasure have you as our guest.Sincerely,

Prezada Sra. Jessica,Agradecemos a sua avaliação.Cordialmente

Good afternoon Allen!Thanks for your comments!We wish you a very happy end of the year!Sincerely,

Dear Mr. John,Thank you for your comments!We hope have you very soon!Sincerely,

Dear Mr. Stephen,We greatly appreciate your comments!We hope to have you with us another time.Sincerely,

Dear Guest,Thank you for your compliments, I'm sure our staff will be very happy to receive them!Sincerely

Prezado Hospede,Muito obrigado pela sua avaliação.Atenciosamente,

Dear Mr. Roberto,Thanks for you comment!We are very hapy to know that your stay here was great!Sincerely,

Prezado Sr. Jean,muito obrigado pela sua avaliação!Cordialmente,

Dear Ms. Patricia,Thank you for your comments, as it is through them that we can always improve our services.We only make contact regarding noise in the rooms when another guest asks us to do so. this is not common as most of the time it is resolved immediately.Our breakfast is very pleniful and varied, with more than 6 types of breads, several types of cakes, all fresh and a wide variety of fresh fruits, in addition to the other items that make up our buffet.We have more than 30 high definition channels, in different languages, many of them in inglish, however, the channels in portugues do not have translation. Our hotel has 24-hour restaurant service and our menu has option of ice bucket, whiich can be served at any time.We understand that because Copacabana is located within a large metropolis, there will always be vulnerable people living on the streets, it is a regrettable fact, which we hope will change soon.In fact our hotel has a beautiful view from the roof top, not only Christ the Redeemer but also the sugarloaf mountain, which is very close to here and easy to visit.Thank you for your stay with us!Sincerely,

Dear Mrs.Denise,It's a pleasure to hear that you enjoyed your stay with us.In august we had a very good occupancy, but there are not reports of problems with our service, neither in the restaurant nor with our housekeeper.I1m sure if you had let us know, we would have corrected it immediately. I hope to have you with us very soon.Sincerely

Dear AlisonThanks for choosing the Windsor Palace Hote for your stay in Rio de Janeiro, and also for take time to rate us. Our staff also thanks you for the compliments.Your suggestion about the internet is being resolved.Hope to see you next time you come to Rio de Janeiro.SincerelyClaudio CarvalhoGeneral Manager

Dear Mark Ryan Delos SantosThanks for choosing the Windsor Palace Hotel for you stay, and also to take your time to rate us. Our staff also thanks you for the comments.We hope to see you next time you come to Rio de Janeiro.SincerelyClaudio CarvalhoGeneral Manager

Dear Mr. Reynaldo,Thanks for your rating in this website.We are very happy to hear that you had a good experience at our hotel!Sincerely,

Prezado Sr. Taleeb,Muito obrigado pela sua avaliação neste site.Atenciosamente,

Dear Mr. Luke, good evening!Many thanks for your comments, we hope have you as our guest very soon!Sincerely,

Dear Mr. Gerard. good afternoon! thank you for your comment on this site. we are certain that it is through these comments that we will always be improving our services. We inform you that monthly we do fumigation in our common areas, as well as in all apartments, having all certificates always up to date. according to what was reported by our receptionists, on Your arrival, you said that only one person will stay at the room, but when you went up, you went with a friend and so, his friend was asked to register so that he could check in to the rented room, which was a standard room until the sixth floor and that as soon as you requested a room change, it was promptly attended to by our receptionist, with only the comment that it could be a room with two single beds on a higher floor, since there were no more double bed. We apologize for what happened and we hope to be able to serve you again so that we can correct the bad impression. Sincerely,

Estimado Sr. Luis, bom dia!Muito obrigado pelo seu comentário neste site!Atenciosamente,

Prezada Sra. Rita, boa tarde!Muito obrigado pela sua avaliação neste site!Cordialmente,

Prezada Sra. Eliza, boa noite!Obrigado por nos avaliar neste site!Atenciosamente,

Dear Mr. Georgel Leontin, good evening!Thank you for review us in this website!Sincerely,

Dear Mr. Jhon, good evening!Thank you for your review!We are very grateful for having provided a good stay with us!Sincerely,

Dear Mr. Eddie, good morning!thanks for your comment!In our hotel we have 3 differents kinds of room and as I can see, you have been in a standard room., maybe you can choose in the next visit to Rio, a different type of category, I assure you will like!I hope you the best!Sincerely,

Dear Mr. Daniel, good afternoon!Thank you very much for your comments on this site!We hope to have you with us as soon as possible.Sincerely,

Dear Mr. Pablo,Thank you very much for your review. I'm surethe whole team will be very happyto hear about it!Sincerely,

Dear Mr. Peter,Thank you for your comments in this website!We hope see you again!Sincerely

Prezada Sra. Fraeli, boa tarde! Muito obrigado por comentar neste site! Atenciosamente,

Dear Mr. Christopher, Thank for your comments! Sincerely,

Estimada Sra. Silvina, buenas noches! Muchas gracias por sus comentários! Cordialmente,

Dear Mr. Christopher, good evening! Thank you for your comment! Sincerely,

Dear Mrs. Christine, good evening! Our hotel has rooms with partial ocean view in the superior executive category and even so, it is not a free view, as we are half block from the beach. In our network, we have oceanfront hotels with full ocean views. We hope to see you again soon. Sincerely,

Dear Mrs. Afra, Thank you for your comments! Sincerely,

Dear Mr David, Thanks for your comment! Sincerely,

Dear Mr. Tierra, Thank you for your comments! Sincerely

Dear Mr. Nizam, Thank you very much for your review!! Sincerely,