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Reviews of Rede Andrade Hotel Canadá

3 out of 5
Rede Andrade Hotel Canadá
Av. Nossa Senhora de Copacabana, 687, Copacabana, Rio de Janeiro, RJ

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 307 reviews" "
Rating 8 - Good. 113 out of 307 reviews" "
Rating 6 - Okay. 55 out of 307 reviews" "
Rating 4 - Poor. 10 out of 307 reviews" "
Rating 2 - Terrible. 9 out of 307 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Diego

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found many parasites crawling on our bed. The place is dirty and nasty. Looks very nice in the pictures but it is a nasty hotel. We contact management they did not even apologized. It was a night mare staying at this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert Zbibniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 12 nights in Feb 2024

6/10 Okay

Glenn

Travelled with group
Liked: Staff & service
Stayed 5 nights in Oct 2023
Response from Aline Matias - Setor de Reservas on Nov 30, 2023
Obrigada pela sua avaliação.

6/10 Okay

Sisay, Mukilteo

Liked: Cleanliness, staff & service
WIFI is not working in the rooms . You have to go to the lobby to get a better connection.
Stayed 4 nights in Oct 2023
Response from Aline Matias - Setor de Reservas on Nov 30, 2023
Obrigada pela sua avaliação.Já passamos ao setor responsável.

10/10 Excellent

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay and location… steps from Copacabana beach. Professional staff, Special Thanks to Martins, Concierge, for all his help, and the Reception Person on arrival Sept 19 and the same person( on check out Sept 23) Sorry could not remember your name. Large room, good linen & towels and toiletries. And the fabulous breakfast!!! Don’t forget to walk to Ipanema Beach- 2 klms. Beautiful différent landscape. Hoping to go back!!!! Thanks to all staff Hotel Canada!!! Great Value!!!! Francine & John

10/10 Excellent

Vadim

Solid hotel with big rooms.
Stayed 2 nights in Jul 2023
Response from Aline Matias - Reservations Sector on Sep 11, 2023
Thank you for your comments.

8/10 Good

Katherin

Stayed 3 nights in Jul 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring from Canada it seemed like the natural option to stay here. I have to say that the hotel staff here is the most helpful of anywhere I’ve ever stayed. Especially Afonso at the front, he answered all my many questions and helped me with my tour of the city! The hotel was comfortable and in a great location.
Stayed 2 nights in Apr 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Renata, Deerfield Beach

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is great, a block away from the beach and near by all stores. The hotel is a outdated and there were some issues with water in the rooms. There was no water to shower one day for a couple of hours.
Stayed 4 nights in Apr 2022
Response from Aline Matias - Setor de Reservas on Apr 27, 2022
Good Morning We appreciate your comments.

6/10 Okay

William

Stayed 3 nights in Nov 2021
Response from Aline Matias - Setor de Reservas on Dec 7, 2021
Agradecemos a sua avaliação.

10/10 Excellent

ELIEVERSON

Liked: Cleanliness, staff & service, amenities
Overall the hotel need some renovation but it's clean and the staff is great.
Stayed 6 nights in Oct 2021
Response from Aline Matias - Setor de Reservas on Oct 25, 2021
Agradecemos a sua avaliação e a escolha do Hotel Canadá para a sua viagem. Estamos sempre buscando aprimorar a experiência de nossos hóspedes durante a estadia aqui no hotel e seu comentário será analisado atentamente pela gerência. Será um prazer recebê-lo novamente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, excellent staff, spot on location. Room was super clean and comfortable. Checking in was super smooth and the front desk went beyond my expectations. Thanks for everything.
Stayed 12 nights in Jul 2021
Response from Aline Matias - Setor de Reservas on Aug 20, 2021
Thank you for your evaluation and for choosing Hotel Canada for your trip. It will be a pleasure to receive you again.

8/10 Good

Abdullah

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021
Response from Aline Matias - Setor de Reservas on Feb 8, 2021
Agradecemos a preferência!

10/10 Excellent

Owain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Very good
Stayed 5 nights in Mar 2020
Response from Aline Matias - Setor de Reservas on Aug 20, 2021
Thank you for your evaluation and for choosing Hotel Canada for your trip. It will be a pleasure to receive you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to the beach in Copacabana. Good service for a budget hotel. Held our bags last day in Rio as we explored. Room is fine for exploring not fancy but clean and spacious. Excellent air conditioning.
Stayed 3 nights in Nov 2019
Response from Aline Matias - Reservas on Nov 6, 2019
Thank you for your preference.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price too high for the location. area is not as expected
Stayed 3 nights in Oct 2019
Response from Aline Matias - Reservas on Nov 6, 2019
We appreciate your comments.

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Aline Matias - Reservas on Jul 10, 2019
Obrigada por seus comentários.Agradecemos a preferência.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019
Response from Aline Matias - Reservas on Jul 8, 2019
Boa Tarde Obrigada por sua nota.

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Aline Matias - Setor de Reservas on May 27, 2019
Agradecemos a sua avaliação.

8/10 Good

Verified traveller

Good value for the price at a central location
This is a typical mid-level Brazilian hotel. I booked one of the more basic room categories and it was clean, comfortable, and cozy. AC was a trifle noisy but it worked. Plenty of hot water and functional Wifi. The breakfast was very good and varied and the staff (shout out for Ana and Martins) were friendly. The hotel is just a few blocks from the beach and a 10 minute walk to the Metro station which will connect you quickly and easily to most destinations in Rio. This was excellent value for the location and a worthwhile pick if you are staying in Rio and don't want to break the bank.
Stayed 3 nights in Sep 2018
Response from Aline Matias - Reserves on Sep 19, 2018
Thank you for your preference. We appreciate your feedback!......

8/10 Good

Cris, London -England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, great location but matresses a bit old and dated. Need urgent replacement😜😜😜

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to beach and places to eat.
Pro: Felt safe at hotel. Reasonable rates Breakfast was fine Cons: Internet was okay, but could be better Could not or would not allow me to pay in Brazilian Reals with a Canadian credit card. It cost me 6.99%

10/10 Excellent

Not Provided, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
WE just stayed for 2 nights not enough for a full assessment but for the 2 days was okay. We like the hotel it was near the beach and the and accessible to every thing except the shopping mall. Stall at the front desk were very friendly and helpful. Thank you very much.

8/10 Good

Greg, Toronto

Liked: Cleanliness, staff & service
Cozy, comfortable hotel in Copacabana
Nice hotel in the heart of Copacabana. It may not be a modern luxury hotel but it's cozy and comfortable. Only a five minute walk to the beach. The staff was very friendly and their English was excellent. And their breakfasts were amazing.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Eileen, Denver, CO, USA

Liked: Cleanliness, staff & service
You get value for the money
Good location. Staff was very helpful. Rooms looked as they did online and compared similarly to hotels right on the beach at much more.

6/10 Okay

Pedro, Sao Paulo - São Paulo, Brazil

Liked: Cleanliness, staff & service
Worth it!
Location - Excellent Breakfast - Excellent Room - Ok - old but well maintained WI-FI - work sporadically Staff - Nice people Bit noisy too. All in all worth the money if you compare to Rio's room rates.

8/10 Good

Márcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apenas uma pequena confusão na chegada Mas deu tudo certo Fomos bem atendidos
Stayed 3 nights in May 2024

10/10 Excellent

MANUELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amamos nossa estadia. Hotel silencioso, quarto em ótimas condições. Cama maravilhosa, era uma King Size super enorme e confortável. Chuveiro forte e quente. Ar condicionado gelando bem e silencioso. Ambiente limpo, o café da manhã estava uma delícia, só senti falta de pães mais frescos e mais opções de pratos salgados. Os recepcionistas, de ambos os plantões, são maravilhosos e atenciosos. Só gostaria de fazer duas críticas construtivas: Senti muita falta de tomadas. Em nosso quarto haviam apenas 3, uma no banheiro, uma perto da porta e uma perto da TV, ou seja, nenhuma próxima a cama. Acho que poderiam rever essa questão, pois quem fica hoje sem uma tomada perto da cama, para carregar o celular? Outro ponto foi que em meu quarto não possuía telefone. Não sei se são assim em todos os quartos, mas senti falta, pois teve uma hora que precisei falar com a recepção, porém, tive que ir até lá para falar com o recepcionista.
Stayed 1 night in May 2024

8/10 Good

MARCELLI

Business traveller
Interior mais antigo
Stayed 1 night in May 2024

10/10 Excellent

Marcelo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bem localizado. Perto de tudo.
Stayed 1 night in May 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
Hotel muito bem localizado, atendentes super atenciosos da recepção a limpeza, só achei deselefante a forma que o pessoal da cozinha informa o fim do café da manhã. Design do quarto é antigo, mas não deixa a desejar, senti falta de tomadas próximo a cama.
Stayed 2 nights in Apr 2024

8/10 Good

Yael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Yael

Liked: Staff & service, amenities, property conditions & facilities
El personal muy atento, el café del desayuno muy rico. Esta limpio y con mantenimiento a pesar de ser un hotel ya de varios años. La ubicación es muy buena, a dos cuadras de la playa, variedad de locales cercanos.
Stayed 4 nights in Apr 2024

8/10 Good

Valci

Stayed 3 nights in Apr 2024

8/10 Good

Ramon Arnoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está regular en mi opinión pero si llega mucho turista sera por la localización
Stayed 9 nights in Apr 2024

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorei o hotel, ótimo custo benefício! Funcionários todos simpáticos, solicitos. Localização excelente!
Stayed 1 night in Apr 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lucas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom
Stayed 1 night in Apr 2024

10/10 Excellent

Carina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo benefício. O hotel é muito bem localizado, tem ótimos bares e restaurantes muito próximos (dá para ir à pé). É uma região movimentada, então é segura. Colchões, travesseiros e roupas de cama de boa qualidade. O quarto e banheiro são espaçosos, localizado na parte de trás. Não tinha vista (a janela era entre os prédios mas era ventilado, silencioso e tinha blackout nas janelas. O ônibus executivo do Galeão me deixou na esquina da Santa clara, só precisa andar dois quarteirões. O Café da manhã é bom. Recomendo!
Stayed 3 nights in Apr 2024

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Aline Matias - Setor de Reservas on Jan 9, 2024
Agradecemos a sua avaliação.

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ano novo Rio
Foi ótima, desde o começo ao fim. Foram muito atenciosos e nao tive nenhum problema com o quarto, foi top
Stayed 3 nights in Dec 2023
Response from Aline Matias - Setor de Reservas on Jan 9, 2024
Agradecemos a sua avaliação.Esperamos que volte mais vezes.

4/10 Poor

Juan pablo

Liked: Cleanliness
Camas muy duras, calidad de ropa mala y no dan asistencia para cargadores de telefono nin nada
Stayed 1 night in Dec 2023
Response from Aline Matias - Setor de Reservas on Jan 9, 2024
Agradecemos su reseña.Estaré pasando sus notas al sector responsable.

10/10 Excellent

Zenir

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Monica

Liked: Staff & service
Disliked: Room comfort
Não foi uma bos experiência..
O banheiro tinha um cheiro muito ruim. Mesmo pedindo pra limpar, não melhorou. Tinha um conserto na parte elétrica e ficamos sem luz uma manhã inteira, sei que pode acontecer, mas foi complicado!
Stayed 2 nights in Dec 2023
Response from Aline Matias - Setor de Reservas on Jan 9, 2024
Agradecemos a sua avaliação.Pedimos mais uma vez desculpas pelo transtorno.Vou repassar para a nossa manutenção os pontos informados.

4/10 Poor

Andrea, amandola

Liked: Cleanliness
Disliked: Property conditions & facilities
Buona la posizione e la colazione offerta. Camera pulita, ma priva di qualsiasi isolamento termico o acustico. Aria condizionata vecchia , mal funzionante e rumorosa a tal punto da rendere necessario l'uso dei tappi alle orecchie per dormire
Stayed 7 nights in Dec 2023
Response from Aline Matias - Setor de Reservas on Jan 9, 2024
Apprezziamo la tua recensione.Lo trasmetterò per valutare meglio la nostra manutenzione.

10/10 Excellent

Joao Vitor

Liked: Cleanliness, staff & service, property conditions & facilities
Para uma viagem rápida, a estadia foi muito tranquila. Quarto limpo e arrumado, e café da manhã muito bom, com várias opções e tudo muito gostoso.
Stayed 1 night in Nov 2023
Response from Aline Matias - Setor de Reservas on Jan 9, 2024
Agradecemos a sua avaliação.