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Reviews of Itajubá Hotel

3 out of 5
Itajubá Hotel
Rua Alvaro Alvim 23, Rio de Janeiro, RJ

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 778 reviews" "
Rating 8 - Good. 264 out of 778 reviews" "
Rating 6 - Okay. 167 out of 778 reviews" "
Rating 4 - Poor. 51 out of 778 reviews" "
Rating 2 - Terrible. 52 out of 778 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shereena, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Brazil. Lots of food options for breakfast.
Stayed 4 nights in Apr 2024

8/10 Good

Ravigopal

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2023

2/10 Terrible

M

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They stated that they speak English, a lie. Beds are fro the WWI .. very bad and uncomfortable. They said the have WiFi, a lie too (network name is available but doesn't provide connection!). Breakfast is prepared with a special bacterial receipy that gives you abdominal pain and diarrhea. Cold coffee and expired products. Dirty neighborhood with urine on walls and homeless people all over. They said it's a family place: my kids need therapy after this visit. Worst experience ever!
Stayed 6 nights in Dec 2023

2/10 Terrible

Erick K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Things i did't like: Only one elevator work on a 15 floor building, bad staff only portugues spoken, TV and cable don't works and chabels only in portuguess with religion tv show 24/7, Dirty room hair in beds,
Stayed 5 nights in Dec 2023

2/10 Terrible

Paola Fonseca

Disliked: Cleanliness, property conditions & facilities
The area is unsafe and the hotel room was unclean, it smelled and when they “supposedly” cleaned the room, even notorious dirt in the floor was not cleaned. SPECIALLY UNSAFE FOR SOLO FEMALE TRAVELERS
Stayed 4 nights in Aug 2023

6/10 Okay

Stylianos

Liked: Cleanliness
Disliked: Staff & service
Good location. Terrible service. The woman at the reception didn't even speak a word in English. Only 1 out of 7-8 employees I came in contact with spoke English. This is unacceptable for a hotel that advertises internationally.I had to wait 35 minutes to be checked in.
Stayed 2 nights in Aug 2023

8/10 Good

Marcos

Business traveller
Liked: Cleanliness
Good rates but internet didn't work
Good and unexpesive option in the Downtown Area, easy for public transportation. On the downside, internet didn't work in the room, which was a boomer, so there was an option of using it downstairs in a common area.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay at this hotel highly recommended
Stayed 6 nights in Jun 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, room comfort
Good option in the City Center but no internet
Good for short stays, great location if you need to be near the Downtown Area (good cultural options around, plus it's close to the American Consulate), easy public transit to the beaches and other areas of town. The place has no internet working though so this is a major boomer and you will need to buy some data in case you need the internet, or go to the Starbucks next door, where you can use it for 90 minutes if you purchase anything.
Stayed 1 night in Feb 2023

10/10 Excellent

Gino

Stayed 4 nights in Feb 2023

2/10 Terrible

Anika

Stayed 1 night in Dec 2022

6/10 Okay

Olga

Business traveller
There was a hole in the wall around the air conditioner. I heard everything that were happen outside during the night. It was very noisy.

8/10 Good

Mary joy

Liked: Cleanliness, amenities, property conditions & facilities
Property and the costumer service.
Stayed 2 nights in Sep 2022

8/10 Good

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was a breeze. Staff is friendly, helpful and professional. Building is old but front entrance looks nice and elevator us new. The room is outdated but very clean. Shower had good pressure. I stayed in 10th floor and wven though building is old and room definitely needed a make over, I didn't have the musty smell some where complaining about. However, the area is not good specially at night and weekends. It's in the centro where all the commerce is, so during off work hours all you mostly see is homeless people. If you're just there for a layover as I was then great, but if you like safety, restaurants, nightlife, shops, beach etc, its not the neighborhood to stay in.
Stayed 1 night in Aug 2022

6/10 Okay

Orlando

Stayed 1 night in Jul 2022
Response from Gerencia on Jul 25, 2022
Muito obrigada por avaliar. Esperamos que retorne em breve!

8/10 Good

Andre

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poor ventilation in building.
The check in staff were amazing so I feel bad writing this review. The hotel is old and poorly ventilated. There is a musty smell that hits you once you get out of the lift. It’s humid and the AC only adds to that feeling. Big bathroom with a weird little door that opens to pipes. The area is central but swamped with homeless people. WiFi cuts out a lot. Again, checkin staff were brilliant but the hotel itself needs major work. The bad musty smell is a everywhere and a real killer.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 12 nights in May 2019

10/10 Excellent

Thiciane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
Location good. Bathrooms poor- small shower, no other amenities in the bathroom like shampoo
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a good value for the cost. Clean and functional, i could not expect much more of a place for a low cost hotel in an area accessible to so many areas. The metro is very close, many restaurants in the area.
Stayed 5 nights in Mar 2018

6/10 Okay

Stephan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, Clean & Near U.S. Consulate
I had an emergency visit to the U.S. Consulate to replace my son's passport. The room was booked from the U.S. but my debit card wasn't working in Brasil. The management was very accommodating in accepting an over-the-phone payment from the U.S. using a different unrestricted card. There's free wifi (which is kind of spotty) and a free breakfast which is available until early afternoon.The staff is very patient and responsive. The property manager was very accommodating and provided me great tips on how to get to the airport using public transit. The rooms are quite basic but clean. It is a no frills hotel. The hotel isn't located in an area where you'd necessarily want to take an evening stroll. Besides being close to the U.S. Consulate, it's also very close to the Metro. If you're looking for a clean and affordable place to stay for a night ($40USD per night) to take care of matters at the Consulate, this hotel is ideal as it's also near the train and not too far from Lapa if you're in the mood of venturing out to grab a drink/experience the night life.

6/10 Okay

Philip, Verbier

I have stayed here many times. It is economic in price. It is not a hooker type hotel. It is clean and reasonably well run. There are some foreign tourists and small Brazilian families but mostly for middle management Brazilains. I like the area as it is in walking distance to my office. I stay there for economy reasons and the wifi is better than some of the more economic hotels. There is nothing to offer her than a bed in an airconditioned room, reasonably clean room, with hot water for a shower and a basic breakfast bar but I will stay there again many times more.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good clean hostel in a good location.
The staff and location really made this a great stay. The breakfast in the morning was equal to that of any hotel. Fruit, cheese, ham, fresh buns, coffee, juice etc.

10/10 Excellent

Eliana, Centerville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Was great and also was my first time on rio

6/10 Okay

Verified traveller

Liked: Staff & service
fabulous location
This hotel is a fabulous location. It is walking distance to many wonderful sites in Rio de Janeiro. I highly recommend it for that reason. The hotel staff was kind and helpful and the rooms were clean.

6/10 Okay

wole

Liked: Staff & service
Good accessibility
Idea location for getting to most of the tourist attractions in Rio, it's well located next to a metro station and some of the attractions are within walking distances from the hotel. Value for money although the decor is a bit dated within the rooms

8/10 Good

Jennifer

Liked: Cleanliness, staff & service

4/10 Poor

Nathan, Boston

Disliked: Staff & service, room comfort
Bad choice, avoid this place!
Unfriendly and unhelpful staff. Room was not cleaned and fresh towels were only thrown on the beds. I left a critical medication and after paying for overnight delivery , 4 days later it gas still not shown up. Thevhotelvusvprovibg to be very uncaring and unhelpful.

8/10 Good

JOSE, Valparaiso IN, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very Good hotel.People very courteous and polite. Close to american consulate, make easy do what we had to do

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not our best choice, and not recommended.
Unfortunately, the neighborhood was apparently not safe to be in at night. But it's very close and walking distance to Lapa, the party place. So if safety is not an issue for you, it's a good location to party in.

10/10 Excellent

Oussama Khalil, Riyadh, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
This hotel is located in the heart of Rio de Janeiro. Avenida Rio Branco is less than a minute walk away from the hotel - Cinelândia Metro Station as well. Whatever shop, restaurant, café one can think of, everything is nearby. Highly recommended!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Ok but was loud
We planned a last minute trip to Rio to see the World Cup Final. And for a person who has been to Rio more than 30 times for work and travel (live in Brazil) and to have never stayed in the Centro area this was an unique experience. Room was clean (smallish), breakfast was ok (coffee, fruits, yogurt, scrambled eggs), area was safe, RIGHT next to Metro, but LOUD at night - maybe it was due to the World Cup. Overall ok if you dont want to be near the beach and not spend more than 150 dollars per night.

6/10 Okay

Verified traveller

Disliked: Staff & service
Well maintained, but very basic hotel
Hidden in a corner from the Cinelandia station, Itajuba is a no-frills hotel. The staff are friendly enough to guide you, but their advise on tours and packages leave a little to be desired. The room was clean, but very basic. The breakfast was the same. The neighbourhood isn't the greatest, but is very close to the metro station, and Copacabana is only 6 stations away - that's where we ended up spending most of our time. I'd rather stay in Copacabana at a similar hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ILVACIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OTIMO
Stayed 1 night in May 2024

10/10 Excellent

ILVACIRA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ola
Stayed 1 night in Apr 2024

10/10 Excellent

Boby

Liked: Cleanliness, staff & service
Ótimo custo benefício. Perto do metrô, farmácias, mercado e restaurantes.
Stayed 3 nights in Apr 2024

10/10 Excellent

Calita, Goiânia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eu amei. Tive um problema com o meu telefone e um funcionário foi super atencioso. Bem coladinho na lapa. Apesar de ser em uma rua que quase não entra carro, é bem movimentada e com várias opções.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service
Na medida pra quem procura algo na media
Stayed 3 nights in Feb 2024

2/10 Terrible

DIEGO

Stayed 2 nights in Mar 2024

4/10 Poor

Odair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Procure outro nas proximidades
Hotel só não fica com a pior nota, pois o preço foi bom. O atendimento é horrível, não atendem telefone e quando atendem não sabem dar informações. No atendimento presencial não foi tão ruim. Café da manhã bem simples. A localização é péssima ainda mais se você chega de noite com acompanhado de sua mulher, pois o ambiente mostra-se perigoso, motoristas não conseguem lhe deixar na frente do hotel, pois ele fica em uma rua não transitável por automóveis. E ruim se estiver com malas, também, terá que puxá-las até a esquina mais próxima.
Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel custo benefício bom.
A estadia foi boa. O café da manhã é razoável, c/ boas opções, mas não é excelente. O quarto era aconchegante.
Stayed 2 nights in Dec 2023

10/10 Excellent

Itaú

Stayed 1 night in Feb 2024

6/10 Okay

Luciana

Stayed 1 night in Feb 2024

10/10 Excellent

Josinete Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 1 night in Feb 2024