Lobby lounge

Reviews of Up Hotel

3.5 out of 5
Up Hotel
Viale Gubbio 7, Rimini, RN

Reviews

9.8

Exceptional

Rating 10 - Excellent. 153 out of 175 reviews" "
Rating 8 - Good. 19 out of 175 reviews" "
Rating 6 - Okay. 2 out of 175 reviews" "
Rating 4 - Poor. 0 out of 175 reviews" "
Rating 2 - Terrible. 1 out of 175 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANASTASIJA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb! Highly Recommend!
All Great From Head to Toe
Stayed 1 night in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2023
Response from fabio on Sep 26, 2023
THANKS!!!

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general manager, Fabio, very friendly, professional and accommodating. Upon our late arrival, he waited for us until we arrived, messaged me prior to arrival and gave us a tour of the hotel. It was a small hotel but felt like a family oriented environment as the staff truly care for you to have a great visit. Complimentary breakfast was delicious and again staff were very accommodating to ensure you had a great breakfast. Highly recommend this hotel for anyone, families, couples, friends or solo, one of the best in Rimini.
Stayed 4 nights in Aug 2023
Response from fabio on Sep 16, 2023
Thank you so much, we love taking care of our guests. Fabio sends you a big kiss hoping to see you again

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel pity about cleaning staff
Positives : fantasic modern hotel with fantastic friendly staff at reception and serving breakfast, they did all the could to make you feel like your are their number 1 priority. Negatives. Cleaning staff useless after cleaning our room on a number of occasions i came back to finding curtains hanging of their rails ..dust on the floor just swept into the corners of the room aswell as not refilling empty shower gel containers and replacing toliet rolls that by the way come standard in the rooms .. The hotel also advertise soundproofed rooms which they are not and state that if you dont get your room cleaned they will offer you 5 euro credit downstairs to use in honesty bar which actually is not the case no more. But i must state that i would definitely recommend this hotel 100%
Stayed 6 nights in Jun 2023
Response from fabio on Jun 26, 2023
Thank you for the good vote and we hope you can come back soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Loved this hotel, day staff is super nice great location. Loved the details of the hotel
Stayed 1 night in Jun 2023
Response from fabio on Jun 19, 2023
thank you! We hope to see you aguan and ... soon!

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite Hotel in Rimini!
Staff is always so helpful and courteous, room are clean, comfortable and spacious. We love the breakfast and the Honesty Bar. I highly recommend Up Hotel, you won’t be disappointed.
Stayed 1 night in Jan 2023
Response from fabio on Jan 23, 2023
thank you Erick. Hope see you as soon as possible here in Rimini

10/10 Excellent

Joshua, Oxnard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexa controlled amenities within the room was a nice touch. The 24hr honesty bar was an unexpected delight.
Stayed 2 nights in Sep 2022
Response from Fabio on Sep 14, 2022
Thank you, on behalf of the team and also Alexa, for the nice comment. Come back and visit us again soon!

10/10 Excellent

Nunzio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Boutique Hotel. The Staff and Service was fantastic. It is centrally located and very close to the beach.
Stayed 3 nights in Aug 2022
Response from Fabio on Aug 25, 2022
Nunzio thank you for your comment, we are pleased you have picked up on the UP aspects of our hotel. Come back soon

10/10 Excellent

claude

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
very friendly staff helpful with any requests.great breakfast. Good location to visit.
Stayed 2 nights in Jul 2022
Response from Fabio on Aug 5, 2022
Thank you for the nice copmment and we hope see you again here

10/10 Excellent

joseph

Stayed 2 nights in May 2022
Response from Fabio on May 10, 2022
grazie del bel voto

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Fabio on Jan 15, 2022
grazie per il voto! Ma dovete tornare prestissimo!!!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotels lovely breakfasts
Stayed 2 nights in Nov 2021
Response from Fabio on Nov 29, 2021
Thank you.. please come back soon visit us!

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff where great Very good location
Stayed 1 night in Oct 2021
Response from Fabio on Nov 3, 2021
Tank you again!

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent quality, really friendly staff,great location. Can't recommend high enough
Stayed 1 night in Oct 2021
Response from Fabio on Nov 3, 2021
Dear Natalie, we hope see you soon and thank for the great words

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Fabio on Nov 3, 2021
Thank you

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The hotel was really nice and very comfortable! The was extremely friendly and walked us through how everything worked. We also had the breakfast and it was amazing! I highly recommend staying here!
Stayed 1 night in Sep 2021
Response from Fabio on Sep 27, 2021
Erick thank you.... you have to come back soon!!!

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel with lots of modern character. I love the attention to detail. Rimini is full of mediocre hotels and this really stands out from the others.
Stayed 4 nights in Sep 2021
Response from Fabio on Sep 20, 2021
Thank you! Come back soon!

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very very friendly . Several perks for guests . Great location . Safe and modern .
Stayed 1 night in Jul 2021
Response from Fabio on Jul 31, 2021
DEAR GUEST, THANK YOUI FOR THE NICE WORDS... HOPE SEE YOU AGAIN SOON

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem, in a super area of this great resort. There is simply no friction here. The staff is excellent, constantly mingling with the guests and making sure everything stays UP. This was my second visit to this hotel, and clearly will be my choice if we return to Rimini.
Stayed 4 nights in Jul 2021
Response from Fabio on Jul 28, 2021
Dear guest, thank you .. really happy reading this comment!Q Hope see you very soion.. as local as our guest are!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2020
Response from Fabrizio on Sep 17, 2020
Grazie per la bellissima recensione!!!

8/10 Good

Duke

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great all around, except no air conditioning
No air conditioning. They can only have heat or air, not both. Air conditioning was not available. Man at front desk was very nice and helpfull. He got us a fan. Room was clean. Bed nice. Breakfast was outstanding!!!
Stayed 1 night in Oct 2019
Response from fabrizio on Oct 18, 2019
Thanks for the best review....I'm sorry for the air condition but the last week it was cool and we split into winter mode!!!!! the season is strange.....

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We undertook a mini tour of Italy and this was our favourite hotel of the trip. It was near to the beach and restaurants, but just off the main road so not noisy. We took the train to Rimini and it was easy to reach this hotel by bus from the station. It seems to have a genuine eco interest and it was just a cool hotel. The presentation of the food at the breakfast bar was amazing. This was a cool, unique place to stay and we absolutely loved it along with the helpful and friendly staff.
Stayed 1 night in Sep 2019
Response from fabrizio on Sep 18, 2019
We love this review!!!! many Many thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from FABRIZIO on Sep 9, 2019
THANKS FOR THE BEST REVIEW

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Rimini!
It was a wonderful stay at the Up Hotel! This place is nicely located, very close to the beach but at the same time in a quieter street. The breakfast had a great variety of food and very nicely presented. People who work there are great and especially I want to thank Olga and the gentleman who works during nights for making this place even more welcoming!
Stayed 3 nights in Jun 2019
Response from Fabri on Jul 2, 2019
Wonderful Review!!!!! Thanks for this amazing review.....We love it!!!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Fabrizio on Jun 27, 2019
we love this review!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious modern room in excellent location. Breakfast is fantastic! Free water and mini bar.
Stayed 1 night in May 2019
Response from FABRIZIO on Jun 12, 2019
THANKS FOR FANTASTIC REVIEW!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Fabrizio on May 5, 2019
Yeah And 1000 Thanks

10/10 Excellent

Sharon L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a one night stay. Convenient from #11 bus. Clean, nice staff, fantastic breakfast!
Stayed 1 night in Nov 2018
Response from Up Hotel on Nov 8, 2018
Thanks a lot!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Can't say enough good things about this hotel. Bright, modern, comfortable, great staff. Located within walking distance of good restaurants. Breakfast was the best we had during three weeks in Italy. Selection, quality and originality were amazing. Street parking only. Highly recommend the Up Hotel.
Stayed 1 night in Oct 2018
Response from Fabrizio on Nov 1, 2018
Thanks for the best review....we are very happy!

10/10 Excellent

Jeff, Southern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Best hotel! Someone had a concept for a great hotel and created this place. The decor was great, thought-provoking. The breakfast was awesome, with the French pastries daintily set upon their little stands and the meats refrigerated from below. The room was delightful and the shower was great...and roomy. We had planned one night and stayed over for two. The staff was nice; when we left they gave us two water bottles and a bag of cookies. Everything was perfece. I would spend a week here next time: Beach and beach community. Other places withing driving distance: San Marino; Ravenna; Bologna; Acona...
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to Rimini /San Marino
Very stylish and quirky hotel. Lots to like. Also very friendly staff - especially manager/ owner. However many stars this hotel has, it should have an extra one! Please pass my regards to the owner and staff.
Stayed 2 nights in Feb 2018

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic Design and Great Service
I would highly recommend this hotel. The service was exceptional with very friendly staff and great perks (breakfast buffet, good wi-fi, honour bar, large bath towels). Loved the modern design throughout.

10/10 Excellent

S., Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel owner known in my life
The moment I set my foot in the sea, I felt a burning sensation going up in my leg. We went back to the hotel and we were told that it was what they call a Spider fish. The hotel owner was extremely helpful by providing me all the necessary things to sooth my pain. They offer free water with gas which is very important me. The hotel is newly renovated and with good taste. For this price it is great. I have traveled to more than 400 cities with my husband and stayed in all kinds of hotels but I have never seen in any of those 58 countries a host friendlier than the one in UP HOTEL. That is something which makes your staying remarkable. I highly recommend it.

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veramente bello. PROVATELO
Hotel supersmart sprint giovane tecnologico Tutto perfetto, i ragazzi alla reception molto cordiali e disponibili. La nostra suite era bellissima e completa di tutto Molto carino il biglietto di auguri di buon anniversario fatto trovare da Fabio al nostro arrivo
Stayed 2 nights in Feb 2024
Response from Fabio on Mar 27, 2024
E' stato un piacere coccolarvi e avervi qui! Ogni anno dovete tornare a festeggiare l'anniversario con noi!

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Ronnie

Stayed 1 night in Oct 2023
Response from fabio on Oct 22, 2023
Thank you

8/10 Good

URIRANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from fabio on Oct 16, 2023
Grazie per il bel voto

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswert
Ein schlicht eingerichtetes Hotel, unten Automatien, morgens tolles Frühstück, tolles Personal, gutes Preis Leistungsverhältnis, nicht weit weg vom Strand und der Romenade
Zimmer
Frühstück
Stayed 1 night in Sep 2023
Response from fabio on Nov 2, 2023
Danke für den Kommentar, wir freuen uns auf ein Wiedersehen!

10/10 Excellent

Stig Arve Gåre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel with great staff!
Stayed 3 nights in Jul 2023
Response from fabio on Jul 20, 2023
thank you !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait du matin au soir, une équipe top, souriante avec toujours un bon conseil ou une attention ! Cet hôtel est fortement recommandé
Stayed 3 nights in Jul 2023
Response from fabio on Jul 14, 2023
Merci de nous avoir choisis, pour la bonne note et d'être des amis, des invités et une partie intégrante de notre équipe! Nous espérons vous revoir très bientôt ici à Rimini

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un piccolo gioiello dal concept meraviglioso!
Ho girato numerosi hotel per il mondo, ma questo mi ha colpito veramente per il loro concept molto particolare. Un boutique hotel di design, con la cura maniacale per il dettaglio sia nell'arredamento che nel servizio. Spettacolare, in particolare, la colazione. Consigliatissimo!
Stayed 4 nights in May 2023
Response from fabio on Jun 6, 2023
Andrea siamo così felici che tutto sia andato bene e che tu sia stato ospite da noi! Torna prestissimo che ti aspettiamo

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from fabio on Apr 19, 2023
thank you

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hundevenlige i 1.klasse
Stayed 4 nights in Mar 2023
Response from fabio on Apr 7, 2023
:-) DANKE

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Personal. Besonders hat uns das kostenfreie Ausleihen der Fahrräder gefallen und das Frühstückskonzept. Man sucht sich etwas aus und bekommt das schön serviert. So verhindert man auch Essen wegzuschmeißen wenn sich Menschen zu viel bei einem Buffet nehmen. Das finde ich immer sehr schlimm. Der Café war eines der leckersten den ich in Italien getrunken habe. Wir bedanken uns für den schönen Aufenthalt :)
Stayed 1 night in Mar 2023
Response from fabio on Mar 31, 2023
Danke für die nette Stimme und den Kommentar. Wir hoffen, Sie bald wieder zu sehen, auch nur um Ihnen hier einen Kaffee anzubieten

8/10 Good

Elisabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel mais pas d avantage pour le vip acces
Stayed 2 nights in Jan 2023
Response from fabio on Feb 1, 2023
MERCI D'ÊTRE DES INVITÉS SI MERVEILLEUX. A BIENTÔT !

10/10 Excellent

Markku

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pirteä ja erilainen
Persoonallinen ja pirteä hotelli. Nuori henkilökunta laitaa parastaan peliin. Rauhallinen hotelli sivukujalla. Aamiainen oli hieman hitaahko, johtuen mahdollisesti Covid-säännöksistä. Asiakkaat tilaavat aamiaisensa tiskin takaa. Yhtenä aamuna sattui maanjäristys, mutta siitäkin selvittiin
Stayed 2 nights in Nov 2022
Response from fabio on Nov 15, 2022
Kiitos kommentista... maanjäristystä lukuun ottamatta (käytä sitä herätyskellona) tule pian takaisin käymään

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guter Zwischenstopp
Stayed 1 night in Oct 2022
Response from Fabio on Oct 21, 2022
Vielen Dank, dass Sie so nett zu uns sind! Kommen Sie zurück und besuchen Sie uns, bitte! Ein großer Gruß aus Rimini

10/10 Excellent

Murat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 3 nights in Sep 2022
Response from Fabio on Oct 1, 2022
thank you :- ) Hope see you again here in Rimini

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 10 nights in Aug 2022
Response from Fabio on Oct 10, 2022
Grazie veramente. A presto!

10/10 Excellent

Tommaso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto fantastico senza se e senza ma!
Esperienza fantastica, viaggio per lavoro e ho trovato questo hotel per caso. Personale fantastico, giovane e socievole che ti accoglie nel migliore dei modi. La struttura è curata e soprattutto pulitissima. I letti sono comodossimi e l'attenzione al dettaglio è unica. Le stanze ampie e pulite permettono un relax con la gestione personalizzata dell'aria condizionata. Il servizio bar perfetto. Nota dolente? La colazione con troppaal scelta ed essendo tutto buonissimo non ti permette di gustare tutto in una notte.. assolutamente ci ritornerò! Grazie anche a Fabio uno dei responsabili della struttura per la sua gentilezza e cordialità!!
Stayed 1 night in Aug 2022
Response from Fabio on Sep 1, 2022
Tommaso, chiacchierare con te a colazione è stato molto interessante e vivace. Grazie per le belle parole e grazie per essere stato un ospite così UP. Ti aspettiamo prestissimo.. e vedrai che la colazione sarà ancora più ricca.. per metterti ancora più in crisi