Title: Hotel Lily - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=3010&destination=Rimini%2C+Rimini%2C+Emilia-Romagna%2C+Italy&selected=15365593&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Lily Travelers enjoy seamless stays with WiFi, dry cleaning, bike rentals and personalized concierge assistance - modern comforts that enhance the experience ## Photo gallery for Hotel Lily ![View from property - Hotel Lily (Rimini)](https://images.trvl-media.com/lodging/16000000/15370000/15365600/15365593/62421207.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Lily (Rimini)](https://images.trvl-media.com/lodging/16000000/15370000/15365600/15365593/a9c57e63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Lily (Rimini)](https://images.trvl-media.com/lodging/16000000/15370000/15365600/15365593/dc03b13d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, desk, blackout drapes - Hotel Lily (Rimini)](https://images.trvl-media.com/lodging/16000000/15370000/15365600/15365593/4149ffc0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Italian cuisine - Hotel Lily (Rimini)](https://images.trvl-media.com/lodging/16000000/15370000/15365600/15365593/35b34607.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Lily in Marina Centro offers practical amenities. Start your day with our breakfast buffet, enjoy meals at our on-site restaurant, and maintain your routine at the health club. Unwind at the bar after exploring nearby attractions. ## Reviews 7.4 Good ## Popular amenities - Breakfast included - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Apr. 3 - Apr. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=15365593&PinnedHotelID=15365593&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=15365593&PinnedHotelID=15365593&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 4 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=15365593&PinnedHotelID=15365593&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=15365593&PinnedHotelID=15365593&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=15365593&PinnedHotelID=15365593&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=15365593&PinnedHotelID=15365593&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=15365593&PinnedHotelID=15365593&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=15365593&PinnedHotelID=15365593&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Double or Twin Room ![Double or Twin Room](https://images.trvl-media.com/lodging/16000000/15370000/15365600/15365593/870784be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room - 183 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/16000000/15370000/15365600/15365593/a46f3e40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - 215 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Quadruple Room ![Quadruple Room | Bathroom](https://images.trvl-media.com/lodging/16000000/15370000/15365600/15365593/4c7e0d10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room - 258 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRimini-Hotels-Hotel-Lily.h15365593.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRimini-Hotels-Hotel-Lily.h15365593.Hotel-Information) ## About the area Located near the beach, Hotel Lily is in Marina Centro, a neighborhood in Rimini. Museo Fellini and Palazzo dell'Arengo e del Podesta are cultural highlights, and some of the area's landmarks include Anfiteatro Romano and Federico Fellini Park. Check out an event or a game at Misano World Circuit Marco Simoncelli, and consider making time for Italy in Miniature, a top attraction not to be missed. [Visit our Rimini travel guide](https://www.expedia.ca/Rimini.dx3010) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.05200%2C12.59723&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jljeOuEkiDamECjjz2ptXRpqLdI=) viale regina elena 175, Rimini, RN, 47924 ### What's nearby - ![Cherasco, Cuneo, Italy - October 27, 2021: via dell'Ospedale with retirement home Ospedale degli Infermi, in the background Sanctuary of Our Lady of the People (1702), baroque style church](https://images.trvl-media.com/place/553248634042002984/828c8885-2d83-420d-b46d-7d95aeae944b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ospedale Infermi 12 min walk \- 1.0 km - ![Viale Vespucci](https://images.trvl-media.com/place/3010/8b2b665a-078d-460f-9ce8-0b36ce79fe03.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Viale Vespucci 4 min drive \- 1.4 km - Viale Regina Elena 1 min walk \- 0.1 km - Centro Congressi SGR 8 min walk \- 0.7 km - Le Befane Centro Commerciale 7 min drive \- 1.8 km ### Getting around - Rimini Miramare Station 10 min drive - Federico Fellini Intl. Airport (RMI) 13 min drive ### Restaurants - Karukera Rimini 3 min walk - Blue Bar Beach 9 min walk - BAR LUCIA 5 min walk - Ristorante da Lele 6 min walk - Bar La Siesta 4 min walk ## About this property ### Hotel Lily Hotel near Rimini Fiera Expo Center You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Hotel Lily. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club. Other perks at this hotel include: - Bike rentals, self parking (surcharge), and concierge services - A banquet hall, an elevator, and a 24-hour front desk - Tour/ticket assistance, a front-desk safe, and luggage storage Room features All guestrooms at Hotel Lily offer comforts such as air conditioning, as well as amenities like free WiFi and safes. Extra conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with showers and bidets - LED TVs with premium channels - Balconies, ceiling fans, and daily housekeeping ## Similar properties ![Suite, Jetted Tub | Terrace/patio](https://images.trvl-media.com/lodging/20000000/19170000/19167500/19167409/d64a1b8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gioia Marina Centro - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=19167409&PinnedHotelID=19167409&HadPinnedHotel=true®ionId=-1&adults=2) ![LCD TV, smart speakers](https://images.trvl-media.com/lodging/2000000/1940000/1936900/1936866/91ae7878.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel King Marina Centro - Pet friendly - Free WiFi - Restaurant - Air conditioning 7.8 Good 44 reviews CA $64 CA $78 total includes taxes & fees Apr 8 - Apr 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=1936866&PinnedHotelID=1936866&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1920000/1912300/1912252/c97fd2e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Main Street Rimini - Pet friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 97 reviews CA $84 CA $101 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=1912252&PinnedHotelID=1912252&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/96000000/95240000/95238200/95238126/33e73209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marittima Marina Centro - Free WiFi - Breakfast available - Housekeeping - 24/7 front desk 6.0 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=95238126&PinnedHotelID=95238126&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/3000000/2740000/2737200/2737186/f2685799.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Elia Rimini - Breakfast included - Pet friendly - Parking included - Free WiFi 8.2 Very good 55 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=2737186&PinnedHotelID=2737186&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=15365593&PinnedHotelID=15365593&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15365593,19167409,1936866,1912252,95238126) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (EUR 10 per day) - Extended parking on site (EUR 5 per day) ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Health club ### Family friendly - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Raised toilet seat - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with premium digital channels ### More - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: EUR 10 per day - Extended parking fee: EUR 5 per day - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Lily Rimini Lily Rimini Hotel Lily Hotel Hotel Lily Rimini Hotel Lily Hotel Rimini ## Frequently asked questions ### Is Hotel Lily pet-friendly? ### How much is parking? ### What time is check-in at Hotel Lily? ### What time is check-out at Hotel Lily? ### Where is Hotel Lily located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Lily Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.4 Location ### 7.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 3 8 - Good 6 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 8/10 Good #### Mario & Renate Sep 14, 2017 Liked: Staff & service #### Little nice hotel near to the beach For breakfast and dinner there was enough and good food (tipically for Emilia Romagna). Very nice is the short footwalk to the beach. Booking of cheaper beach service for Bagno 80 at the hotel desk. Busstop in front of the hotel. ##### Mario & Renate Stayed 14 nights in Aug 2017 Verified ### 4/10 Poor #### Sabrina Aug 22, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dirty and unconfortable ! Too expensive compared to the offer quality. Shabby hotel and not good food. The furnishings are obsolete and the bathroom is very terrible and not too clean. Parking is too far . ##### Sabrina Stayed 3 nights in Aug 2017 Verified ### 8/10 Good #### Andrea Jul 17, 2017 Liked: Cleanliness, staff & service, room comfort #### Semplice ma molto confortevole Breve soggiorno di due notti per un impegno sportivo. Venerdi e sabato. Camere e struttura non nuovi ma con i bagni e le zone conuni rifatte da poco. Ordinato, pulito e la notte non chiassosso. Rapporto qualità prezzo davvero imbattibili ##### Andrea Stayed 2 nights in Jul 2017 Verified ### 8/10 Good #### Verified traveller Apr 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel pulito ed accogliente vicino al centro Abbiamo prenotato per il ponte del 25 aprile. Ci siamo trovati benissimo ! L'hotel si trova sul viale principale, vicinissimo alla spiaggia e allo shopping. L'ottima cucina, l'ambiente pulito e il personale qualificato hanno reso la ns vacanza perfetta, ci siamo sentiti come in famiglia ! ##### Verified traveller Verified ### 10/10 Excellent #### Sylvia Apr 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ottimo rapporto qualità/prezzo. Esperienza positiva, personale molto gentile e disponibile. Davvero un ottimo rapporto qualità/prezzo. ##### Sylvia Verified ### 8/10 Good #### Giuseppe Apr 25, 2017 Liked: Cleanliness Disliked: Room comfort #### Buon rapporto qualità-prezzo bene, personale gentile ed accogliente, hotel in fase di riatrutturazione, come rapporto qualità-prezzo, non c'è che dire..basterebbe davvero poco a renderlo ancora più confortevole a partire dalla sostituzione dei materassi (davvero scomodi) e dei cuscini (quasi come se non ci fossero), fino ad arrivare alla nota ristorazione che è quella maggiormente dolente : abbiamo optato per una mezza pensione e, per quanto riguarda la colazione, bisogna innanzitutto che si cambi urgentemente la macchinetta erogatrice delle bevande perché credo risalga agli anni 70, ed era più quello che usciva dalla tazza che quello che entrava nel momento dell'erogazione..quindi proprio NO! e poi proporre qualche tipologia di torta in più ed acquistare le nutelline al posto delle "nociotte" che sono la copia brutta brutta della nutella...cioè fammi pagare 2 euro in più al giorno ma metti la nutella suvvia!!! .. invece per quanto riguarda la cena credo bisogna o cambiare lo chef (che ha un "pessimo rapporto col sale") o cercare di fargli fare un corso di cucina (pasta spesso scotta).. nota positiva la pulizia dei locali e la gentilezza del personale, la posizione (molto vicino al mare) ed ovviamente , come già dicevo, il prezzo.. molto competitivo! ##### Giuseppe Verified ### 6/10 Okay #### Jessica Aug 31, 2016 #### Zentral & Strandnähe Das Hotel ist sehr Strand nah und zentral zu vielen Einkaufs- und Restaurantmöglichkeiten. Die Putzfrau war täglich da allerdings war sie manchmal etwas nachlässig. Das Frühstück war simpel gehalten. Das Personal war hilfsbereit aber nicht sehr freundlich. Aber das Preisleistungsverhältnis hat gestimmt. Wir waren hauptsächlich zum schlafen und duschen im Hotel! Jedes Zimmer hat einen Balkon was sehr schön war. Für unsere Zwecke war das Hotel befriedigend und dafür auch weiter zu empfehlen. ##### Jessica Verified ### 2/10 Terrible #### Verified traveller Aug 22, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nicht zu empfehlen Das Hotel war etwas schmuddelig und das Zimmer schon beim Bezug nicht sauber. Auch nachdem jeweils die Putzfrau gekommen war, war der Boden noch voll von Sand, Haaren etc. Das Mobiliar war teilweise schon sehr abgenutzt. Im Bad roch es übel, die WC-Papier-Halterung war offensichtlich zerbrochen und wurde nicht ersetzt. Die Handtücher wurden nie ersetzt. Als wir am dritten Tag die Putzfrau nach neuen Tücher fragte, meinte sie, sie hätte keine mehr. Das Toilettenpapier wurde während unseres Aufenthalts nie aufgefüllt, wir mussten stets bei der Putzfrau oder an der Rezeption nachfragen. Das warme Wasser war jeweils braungelb gefärbt und ging jeden Abend aus. Beim Frühstück gab es kaum Auswahl, insbesondere liess es gesunde Alternativen wie Obst, Müsli etc. vermissen. Die Lage war in Ordnung (1 min zum Strand, Bushaltestelle gleich beim Hotel). Das langsame Personal an der Rezeption sprach kaum Englisch, teilweise auch nur schlecht Italienisch. ##### Verified traveller Verified ### 10/10 Excellent #### ALEXEY Jul 18, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Отличное соотношение цена-качество! Замечательный отель! Ничего похожего на итальянскую "двушку". Прекрасный номер с балконом и видом на море, сытный завтрак, недорогой и разнообразный ужин, отличное расположение, приветливый персонал и очень радушные хозяева! ##### ALEXEY Verified ### 6/10 Okay #### Emma Jul 10, 2016 Liked: Cleanliness #### Basic hotel but clean and in a great location The hotel is very basic throughout but the rooms are clean and perfectly functional. As a base for sleeping and getting cleaned up after a day on the beach this hotel was absolutely fine. It's in a great location, near to the beach and you can walk to the resort's night spots and restaurants. The staff's English is not great, but they are helpful and we had a good stay. The older gentleman that acts as the hotel's security/night watchman is so lovely and helpful, he really looked after us! ##### Emma Verified ### 8/10 Good #### Roberto Jun 28, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel essenziale e personale gentile e disponibile Hotel essenziale e personale gentile e disponibile ,vicino al mare . ##### Roberto Verified ### 8/10 Good #### Laura Jun 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Consigliato Hotel scelto per risparmiare, dovendo passare solo una notte. Molto soddisfatta della scelta, che sicuramente si ripeterà. Camera singola con letto matrimoniale, il bagno piccolo, giusto per una persona. Camera pulita. Non ben isolato acusticamente. Colazione varia, forse per chi vuole fare una colazione salata non è tanto ricca, però tutto buono. Consigliato ##### Laura Verified ### 6/10 Okay #### Andrea Jun 5, 2016 Liked: Staff & service #### Consigliato a chi non ha particolari esigenze Premetto che siamo una coppia di ventenni, senza particolari esigenze, se non quelle di divertirci e quindi la scelta dell'albergo non era essenziale. Hotel carino a due passi dalle spiagge super organizzate di Rimini; potrebbe essere considerato anche un 3\*, buon rapporto qualità/prezzo. Personale accogliente e cordiale anche se un po' inesperto ( d'altronde non ci si può aspettare l'accoglienza di un 4\*), comunque sempre disponibile ad ogni esigenza. La colazione a buffet era abbastanza ricca ed ottima, ora c'è anche la possibilità di cenare a €12 ma ,personalmente, non abbiamo provato. La camera era molto essenziale (letto scomodissimo ,ma questo è un parere personale) ,pulita quotidianamente abbastanza bene, tranne sotto il letto che abbiamo trovato molta polvere. Nel complesso l'hotel è buono. ##### Andrea Verified ### 10/10 Excellent #### gabriele Jul 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### gabriele