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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Exterior
Reception
Daily continental breakfast for a fee
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
The price is CA $163
CA $189 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay movies

Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay movies

Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay movies

Studio Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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CA $174 total
includes taxes & fees
Sep 29 - Sep 30
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About the area

Map
4050 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Virginia Commonwealth University - 16 min drive

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬20 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Silver Diner - ‬4 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬5 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in the business district
A grocery/convenience store, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the spa tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, a 24-hour front desk, and coffee/tea in the lobby
  • Meeting rooms, a TV in the lobby, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on Sept 29, 2024 start from CA $162.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Richmond Innsbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Richmond Innsbrook?

Self parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Richmond Innsbrook?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Richmond Innsbrook located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Virginia Hospital & Health is 2.9 mi (4.7 km) away.

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1004 reviews" "
Rating 8 - Good. 272 out of 1004 reviews" "
Rating 6 - Okay. 103 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
I love the property
Stayed 1 night in Sep 2024

8/10 Good

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it. Good for pets.
Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kyra

Stayed 1 night in Sep 2024

8/10 Good

Mcleodd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay a couple times a month and the staff is always friendly, accommodating and amazing. Only feedback this time is the wall in my room was a little worn , but great stay otherwise.
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Liked: Amenities
Disliked: Cleanliness
The establishment itself was great, my problem was the plumbing, i won't go into details but, it was disgusting.
Stayed 2 nights in Aug 2024

10/10 Excellent

Soo Yeon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms! Toilets are EXTREMELY low but overall very satisfied.
Stayed 1 night in Aug 2024

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service
Everything
Stayed 1 night in Aug 2024

4/10 Poor

Sireesh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Theresa, Vinton

It was fine. Staff were polite. Miss the daily room refresh. That’s part of the hotel experience. This started with Covid and continues 4 years later.
Stayed 1 night in Aug 2024

2/10 Terrible

Jada

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room looked old, outdated, not clean and furniture was worn
Stayed 1 night in Aug 2024

4/10 Poor

Alicia D

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The air conditioning would not adjust in the room, so it was freezing. I had to ask for more blankets which they did bring to the room very quickly. The refrigerator was cold when I put the food in it. When I got up in the morning to get the food out to put in my cooler the Refrigerator was very hot so the food was ruined and had to be thrown away. The ice room was very hot and smelled bad. The bottom of the tub looks yucky, so I was afraid to stand in it without shoes. There was no TV guide so it was hard to know what the channels were.I would not recommend this hotel to family or friends.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The property was adequate. It was clean, safe, and well kept. Some of the staff didn't speak the best English. It seemed there were too many additional charges: weekday buffet, parking. The property was basically ok but nothing above average.
Stayed 1 night in Aug 2024

8/10 Good

Timiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was nice. I didn’t like the fact that we had to pay to park on the premises (I’ve never paid for parking at a hotel & we’ve been all over the world, there was not complementary breakfast so we ended up eating at the local dinner and paid less for three people that we would have paid at the hotel. Also, tub backed up but the maintenance guy was quick and got the problem resolved (he needs a raise).
Stayed 2 nights in Aug 2024

4/10 Poor

Devante

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel room bathrooms having draining issues, sink and bath tub fill with water when the running shower.
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Business traveller
Liked: Staff & service
The property was actually nice. The room was clean and but a little run down. The staff was helpful and nice. For the price, the breakfast was a convenient option but wasn't very good. The turn off to this property would be the smell. As soon as I stepped off the elevator the hallway was very smelly. The room was the same.
Stayed 2 nights in Aug 2024

8/10 Good

Johnny

Liked: Staff & service
Thorough cleaning needed in the rooms. Restrooms walls had stains.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to good food and local places.
Stayed 1 night in Aug 2024

10/10 Excellent

Jymikca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Paloma

Stayed 1 night in Jul 2024

10/10 Excellent

Savannah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Harley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, courteous staff, nice rooms, comfortable beds and great atmosphere. Will definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Tyler

Stayed 1 night in Jul 2024