[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Centric Reims Travelers savor authentic French cuisine in an elegant setting and discover new favorite wines through exclusive vineyard tours in the heart of Reims ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/8100/8080/ed04cf44.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/8100/8080/w3836h2647x4y3-a602c8ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/8100/8080/496ab31c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/1000000/10000/8100/8080/w3215h2396x0y4-9c32024f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/10000/8100/8080/7a9cff05.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Reims City Centre, Mercure Reims Cathédrale provides a peaceful retreat with vineyard and winery tour opportunities. Guests relax on the garden terrace or explore regional flavors at Le Restaurant, which serves meals throughout the day from breakfast to dinner. 8.2 Very good ## Popular amenities - - Bar - Gym - Room service - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=8080&PinnedHotelID=8080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=8080&PinnedHotelID=8080&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=8080&PinnedHotelID=8080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=8080&PinnedHotelID=8080&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8080&PinnedHotelID=8080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8080&PinnedHotelID=8080&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8080&PinnedHotelID=8080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8080&PinnedHotelID=8080&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### Family Room, 1 King Bed ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillow menu Renovated in 2025 Premium bedding - Sleeps 6 - 1 King Bed ### Room, 1 Queen Bed ### Highlights Air conditioning Heating Connecting rooms available LED TV Pillow menu Renovated in 2025 Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 Queen Bed ### Suite, 1 Bedroom ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillow menu Renovated in 2025 Premium bedding - Sleeps 4 - 1 King Bed ### Room, 2 Twin Beds ### Highlights Air conditioning Heating Connecting rooms available LED TV Pillow menu Renovated in 2025 Premium bedding Blackout drapes/curtains - Sleeps 2 - 2 Twin Beds ### Room, 1 King Bed ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillow menu Renovated in 2025 Premium bedding - Sleeps 2 - 1 King Bed ### Room, 1 King Bed, Canal View ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillow menu Renovated in 2025 Premium bedding - Canal view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4860000/4850500/4850410/4c107751_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Crystal Reims Centre Reims City Centre - Pet-friendly - Free WiFi - Breakfast available - Parking available 7.8 Good 603 reviews CA $100 CA $115 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Reims-Hotels-Hotel-Crystal.h4850410.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=2987&destination=Reims&destType=MARKET&latLong=49.258328,4.031696&searchId=6e8c49c6-af69-4e23-9ac1-fb7fad4e059f&top_cur=CAD) Ad ![Next Generation, Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/200000/197600/197551/129de8eb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Campanile Reims Centre - Cathedrale Reims City Centre - Pet-friendly - Free WiFi - Air conditioning - Gym 8.4 Very good 1,001 reviews CA $118 CA $135 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Reims-Hotels-Hotel-Campanile-Reims-Centre-Cathedrale.h197551.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=2987&destination=Reims&destType=MARKET&latLong=49.258328,4.031696&searchId=6e8c49c6-af69-4e23-9ac1-fb7fad4e059f&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/21000/20995/289416b2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Reims Centre by IHG (Chambres Rénovées) Reims City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 848 reviews CA $170 CA $195 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Reims-Hotels-Holiday-Inn-Reims-Centre.h20995.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=2987&destination=Reims&destType=MARKET&latLong=49.258328,4.031696&searchId=6e8c49c6-af69-4e23-9ac1-fb7fad4e059f&top_cur=CAD) Ad ![Apartment, 1 Bedroom | Living area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6200000/6191300/6191211/3a0d06e4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Appart'City Classic Reims Parc des Expositions Reims - Kitchen - Pet-friendly - Parking included - Free WiFi 8.2 Very good 1,665 reviews CA $89 CA $103 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Reims-Hotels-AppartCity-Reims-Parc-Des-Expositions.h6191211.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=2987&destination=Reims&destType=MARKET&latLong=49.258328,4.031696&searchId=6e8c49c6-af69-4e23-9ac1-fb7fad4e059f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FReims-Hotels-Mercure-Reims-Cathedrale.h8080.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FReims-Hotels-Mercure-Reims-Cathedrale.h8080.Hotel-Information) ## About the area Located in Reims City Centre, a neighborhood in Reims, Hyatt Centric Reims is near a train station. Boulingrin Market and Champéa Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Montagne de Reims Regional Natural Park and Les Faux de Verzy. Champagne-Ardenne Planetarium Museum and Zig Zag Parc are also worth visiting. Relax and indulge in the area's winery tours, or seek out an adventure with hiking/biking trails nearby. [Visit our Reims travel guide](https://www.expedia.ca/Reims.dx2987) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.24878%2C4.02718&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V7aQoLIlMqWMpzQLgQytimCztzY=) 31 Boulevard Paul Doumer, Reims, Marne, 51100 ### What's nearby - Notre-Dame de Reims - 9 min walk - 0.8 km - St. Remi Basilica - 16 min walk - 1.4 km - Auguste Delaune Stadium - 1 min drive - 0.7 km - Veuve Clicquot-Ponsardin - 2 min drive - 1.9 km - Reims Arena - 3 min drive - 2.4 km ### Getting around - Reims Station - 17 min walk - Paris (XCR-Chalons-Vatry) - 52 min drive ### Restaurants - ‪Pub l'Escale - ‬6 min walk - ‪Birds & Twigs - ‬7 min walk - ‪Canard Street - ‬9 min walk - ‪Shin'zen - ‬5 min walk - ‪Delirium Café Reims - ‬9 min walk ## About this property ### Hyatt Centric Reims Upscale hotel in Reims City Centre, remodeled in 2025 At Hyatt Centric Reims, you can look forward to shopping on site, dry cleaning/laundry services, and a bar. Sip on a glass of local wine at this hotel offering winery tours and a vineyard. The on-site French cuisine restaurant, Restaurant Le Néo, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, and a gym are available to all guests. Other perks at this hotel include: - Buffet breakfast (surcharge), an electric car charging station, and a gift shop - A 24-hour front desk, an elevator, and 9 meeting rooms - A front-desk safe, multilingual staff, and luggage storage - Guest reviews give top marks for the helpful staff and location Room features All 155 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Other amenities include: - Recycling and LED light bulbs - Bathrooms with tubs or showers and free toiletries - 32-inch LED TVs with premium channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/104000000/103980000/103975700/103975667/6fb2d498.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Reims Reims City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 147 reviews CA $173 CA $198 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=103975667&PinnedHotelID=103975667&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/112000000/111970000/111961200/111961118/85913a8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express and Suites Reims Rives De Vesle by IHG Courlancy - Breakfast included - Pet-friendly - Free WiFi - 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Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=24469&PinnedHotelID=24469&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1580000/1570500/1570463/d6b18420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Bristol Reims Reims City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 617 reviews CA $114 CA $131 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1570463&PinnedHotelID=1570463&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/3000000/2390000/2386600/2386511/1e0eb2e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Suites Reims Centre Clairmarais - Pet-friendly - Free WiFi - Air conditioning - Gym 8.8 Excellent 1,000 reviews CA $180 CA $206 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2386511&PinnedHotelID=2386511&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1490000/1485300/1485259/f31c8df7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Continental - 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Pet-friendly - Free WiFi - Laundry 8.4 Very good 999 reviews CA $101 CA $117 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=9783101&PinnedHotelID=9783101&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4860000/4850500/4850410/4c107751.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Crystal Reims Centre Reims City Centre - Pet-friendly - Free WiFi - Breakfast available - Parking available 7.8 Good 603 reviews CA $100 CA $115 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4850410&PinnedHotelID=4850410&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Bar Le Néo - Restaurant Le Néo ### Things to do - Gym - Shopping - Vineyard - Wine tours ### Family friendly - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 9 meeting rooms ### Outdoors - Vineyard ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator (31 inch wide door) - Stair-free path to entrance - Thin carpet in public areas - Thin carpet in room - Tile flooring in public areas - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (28 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic soft drink bottles - No plastic water bottles - Renovated entire property - August 2025 - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with premium digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Heating - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees 2 total (up to 44 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 24 per person - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property caters to LGBTQ+ guests The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Mercure Reims Cathédrale Mercure Reims Cathédrale Hotel Mercure Cathédrale Mercure Reims Cathédrale Hotel Mercure Reims Cathédrale Reims Mercure Reims Cathédrale Hotel Reims ## Frequently asked questions ### Is Hyatt Centric Reims pet-friendly? > Yes, Hyatt Centric Reims allows pets (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Hyatt Centric Reims? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Reims on Nov 2, 2025 start from CA $184.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Reims-Hotels-Mercure-Reims-Cathedrale.h8080.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Hyatt Centric Reims? > Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hyatt Centric Reims? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Hyatt Centric Reims located? > Located in Reims City Centre, this hotel is steps from Place Drouet d’Erlon and Roman Reims. Congress Center and Patte d'Oie Park are also within 10 minutes. Reims Station is 17 minutes by foot and Franchet-d'Espèrey Station is 23 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt Centric Reims Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 328 8 - Good 480 6 - Okay 116 4 - Poor 50 2 - Terrible 26 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Benjamin Jul 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay ##### Benjamin Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Gerard May 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent overall with great parking facilities ##### Gerard Stayed 1 night in May 2024 ### 10/10 Excellent #### Ann Oct 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very comfortable and had lots of amenities. ##### Ann Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Guy Jun 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very helpful staff convenient location ##### Guy Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Sarah Jul 2, 2022 Liked: Amenities, property conditions & facilities Have stayed here before so know the area. Hotel us in a good location and restaurants, shopping and main sites easily walkable. ##### Sarah Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Arthur Jul 21, 2022 Liked: Staff & service, amenities, property conditions & facilities Prima hotel, gunstig gelegen, goede service ##### Arthur Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Leonora Aug 22, 2023 Liked: Cleanliness, staff & service, amenities Fine for an overnight stay - close to Cathedral and good restaurants in town. Hotel staff lovely and helpful. Clean and parking superb. ##### Leonora Stayed 1 night in Aug 2023 ### 8/10 Good #### Robert May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ok stay. Good parking & location Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic. ##### Robert Stayed 1 night in May 2024 ### 10/10 Excellent #### Alex Dec 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great welcome and perfect for a pre-Christmas trip The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market. ##### Alex Stayed 1 night in Dec 2023 ### 8/10 Good #### Ian Mar 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very comfortable and the staff very friendly. Parking is a bit pricey at €13 per night when the De Gaulle public car park 2 mins walk away is €4 for 24 hrs. Good breakfast and dinner in the restaurant - menu du jour is good value. House wine was excellent. ##### Ian Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### John Sep 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the location. Staff was very accomodating. Only negative is the size of the shower, it's very small. ##### John Stayed 2 nights in Sep 2023 ### 8/10 Good #### Verified traveller Oct 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for short stay We were passing through Reims. The hotel served its purpose for a one night stay. It was clean and comfortable enough. ##### Verified traveller Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Russell Apr 9, 2024 Liked: Amenities Excellent ##### Russell Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Liana May 23, 2023 Room was nice size, clean, comfortable, and quiet. Appreciate the fridge and lock box. Didn’t utilise the restaurants, but the area looked welcoming. Good communal spaces inside and out to just sit. ##### Liana Stayed 4 nights in May 2023 ### 10/10 Excellent #### Anthony Jun 6, 2024 Liked: Cleanliness, staff & service, amenities This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit . ##### Anthony Stayed 1 night in May 2024 ### 8/10 Good #### TEDDY Aug 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service impeccable ##### TEDDY Stayed 1 night in Aug 2022 ### 8/10 Good #### svetlana Sep 11, 2023 Liked: Cleanliness, staff & service #### Nice Overall good was very nice to have electric car charging Mattress was to soft for me Key is old type that never works reliably ##### svetlana Stayed 1 night in Sep 2023 ### 4/10 Poor #### Isaias Aug 21, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The rooms and hallways are badly in need of renovation. This place is very tired. ##### Isaias Stayed 3 nights in Aug 2022 ### 8/10 Good #### Chris Jul 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel 10 minutes walk from Cathedral in Reims. Parking and breakfast is extra. But breakfast was good. Like many hotels we tried, AC present but not working. Shower was slippery. ##### Chris Stayed 1 night in Jul 2023 ### 6/10 Okay #### HIROKAZU Aug 6, 2023 Inconveniently away from the city. Plans that include dinner are not recommended. The chicken in the Caesar salad was the first time I ate it. The medium steak was tough and left. ##### HIROKAZU Stayed 1 night in Aug 2023 ### 6/10 Okay #### Verified traveller Feb 22, 2023 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Nothing special Very cheap looking and in need of refurbishment. Front desk service really nice. Restaurant service horrible. We had to ask for a bottle of water 3 times. No one spoke English. And didn't know what Bacardi cola (coke) is even though the rum is written in the menu as Bacardi. Plus extremely slow. ##### Verified traveller Stayed 1 night in Feb 2023 ### 6/10 Okay #### douglas Aug 24, 2023 Liked: Staff & service Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt ##### douglas Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Rubia Jun 2, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The room was extremely dirty, with old hairballs on the bathroom floor, hair in the bedsheets and the floors and corners looked like it hadn't been cleaned properly. It was uncomfortable to stay in a place that untidy. Basic amenities were not provided, and the receptionist did not understand what body lotion was, let alone being able to supply me with any. They also struggled to inform us what was open on a Sunday and didn't seem to be well informed about the local area - we had to rely on Google. the location was away from the quaintness of the town, so you didn't feel the charm of Reims on their road - overall disappointing and I would not recommend this hotel to anyone. ##### Rubia Stayed 4 nights in May 2023 ### 10/10 Excellent #### mohamed Jun 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### mohamed Stayed 1 night in Mar 2024 ### 8/10 Good #### Verified traveller Jun 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in May 2024