Regency Square Mall Tours and Activities

We arrived at 10.15 pm due to car problems. Tried to call them to advise of our lateness but all numbers went through to a call centre who did not answer. Everything was closed so there was no food or drink available and the receptionist was unhelpful. There wasn't even bottled water in our room. Vending machines were shown on the map provided but only ice machines were available. Very little information provided about the amenities. Our windows were filthy and there was mould around the basin tap. Squeaky floorboards. Beautiful grounds and views of the river. Overall, very disappointing - a hotel that promises a lot but does not deliver.

What a hidden gem! I’ll admit we were a little skeptical when we saw how great all the reviews were, but this place totally deserves it! It’s nothing like those typical chain hotels, so don’t expect a big lobby with old carpets and a subpar breakfast buffet. This place is for people who want cleanliness and a place that thought of all the little things! First and foremost…SO CLEAN! The room smells nice when you enter. Beds are soft. A proper amount of towels (no calling down for extras). A nice modern tile shower with incredible water pressure. Outlets everywhere. Free WiFi. An ice house with (ice, obviously) with free bike rentals and a little closet with all the stuff you might need but forgot. What a great place!!