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Reviews of Wingate by Wyndham State Arena Raleigh/Cary

3 out of 5
Wingate by Wyndham State Arena Raleigh/Cary
6115 Corporate Ridge Road, Raleigh, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 453 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 133 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bernetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!
Stayed 1 night in May 2024
Response from David on May 7, 2024
Thank you

2/10 Terrible

Meihua

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Construction going on above my room, lasted until 7 PM at night
Stayed 3 nights in Apr 2024
Response from David on May 7, 2024
They are scheduled to stop at 6pm. I apolgize if they went longer.

2/10 Terrible

Renato

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
we can't control the air conditioning and noise was terrible. Train passing by so many times at night near by. The best thing it was really clean. I don't recommended.
Stayed 1 night in May 2024
Response from David on May 6, 2024
We apologize that the air conditioning was loud for your sleep time

2/10 Terrible

Lena

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Construction going on the third floor when I went to go use the dryer had to walk around all this noise and garbage couldn’t take a bath because the water kept running out of the tub not enough towels. The bedroom was very small for a king size room and the bed was very hard.
Stayed 1 night in Apr 2024
Response from David on Apr 30, 2024
I apologize that you had to walk through renovations work to use the guest laundry facilites.We supply 2 bath towels for a room wiht a king bed. We can offer more if guest request.This will be finished by early May.I hope you will consider returning.

8/10 Good

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room were clean. Bed and pillows were comfortable. Check in and check out was smooth. Breakfast was average however, Todd the breakfast host was friendly, helpful and pleasant. Location was convenient to freeway. I would recommend this property. Overall rating is an 8.
Stayed 3 nights in Apr 2024
Response from David on Apr 28, 2024
Thank you for taking time to give comments

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning Staff was very helpful. Nice breakfast.
Stayed 1 night in Apr 2024
Response from David on Apr 22, 2024
We are glad you enjoyed your stay and the breakfast

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from David on Apr 22, 2024
Thank you for taking time to let us know of your stay.

6/10 Okay

Danielle

Stayed 1 night in Apr 2024
Response from David on May 7, 2024
We appreciate you taking time to give us any comments.

8/10 Good

Ryan

Stayed 1 night in Apr 2024
Response from David on Apr 27, 2024
We are glad you enjoyed your stay.

2/10 Terrible

Derrick

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from David on Apr 8, 2024
I see you were a no show to arrive. We do charge for a guest that reserved a room and did not show

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todd the breafast man was the best thing that ever happened to that location.
Stayed 1 night in Mar 2024
Response from David on Mar 31, 2024
We appreciate the comments about Todd

4/10 Poor

Celeste

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The pool was so dirty it was gray. That wasn’t even the worst part! They gave us our room key and when we got up to what we assumed was our room it turned out that whoever was in there before us was still there, and so was all their stuff. Shocked, we went back down to the front desk and they got us a new room, but a different style of room than the one I booked. Guess we’re cuddling tonight! On top of that, the AC in our room is broken???
Stayed 1 night in Mar 2024
Response from David on Mar 29, 2024
I apologize for the room confusion. We hope you will give us another chance.Please contact the hotel to make your reservation.

4/10 Poor

Giuseppe Antonio

Travelled with group
Disliked: Amenities, property conditions & facilities
Decent property to stay at on the cheap but wouldn’t recommend families going unless you enjoy the scent of marijuana and stumbling into teenagers drunk laying on hallway floor. One convenient feature of this hotel is the constant wake up call every few hours of the freight train horn as the track seem to run through the actual hotel. Another neat feature of this hotel is the need to reprogram your room keys everyday because they just stop working. Only good part is the close proximity to PNC arena but besides that meh!!
Stayed 3 nights in Mar 2024
Response from David on Mar 27, 2024
I apologize that other guest do not respect that they are in close proximity to others.Unfortunatly we can not correct the train timing

2/10 Terrible

Tay

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is poorly managed. And the rooms are filthy. I would not recommend this hotel AT ALL
Stayed 2 nights in Mar 2024
Response from David on Mar 25, 2024
I understand that the first room you were assigned were not cleaned.I apologize for our error.

4/10 Poor

Kimberly

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub dirty. Pillowcases dirty
Stayed 2 nights in Mar 2024
Response from David on Mar 24, 2024
I am concerned that a room just renovated and you were the first guest in had something that appeared dirty. I would like to apologize for not meeting your expectations.

10/10 Excellent

Jacob, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for anyone traveling to NC State or PNC Arena. We were able to walk from the hotel to the rink and there were plenty of Uber options if the weather wasn’t so nice. Easy access to airport, highways, etc.
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
We are glad you stayed with us. Hope to see you again soon.

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Todd is very welcoming and personable.
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
Thank you for comments about Todd

10/10 Excellent

Barbara E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family liked the faciltiy
Stayed 2 nights in Mar 2024
Response from David on Mar 13, 2024
Thank you

8/10 Good

Jamie

Stayed 2 nights in Mar 2024
Response from David on Mar 30, 2024
Thank you for letting us know that you enjoyed your stay.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from David on Mar 7, 2024
We are glad you enjoyed your time with us.

10/10 Excellent

Brian

Response from David on Mar 5, 2024
Thank you.

6/10 Okay

Robert

Room was fairly clean , but common areas were not ...
Stayed 4 nights in Dec 2023
Response from David on Mar 5, 2024
Thank you. Plaese revisist us when we have completed improvements.

6/10 Okay

Avery

Liked: Cleanliness
Good hotel, pool could’ve been warmer. Also the pillows were not the greatest
Stayed 3 nights in Feb 2024
Response from David on Feb 21, 2024
We apologize that the pool was not as warm as you prefer. Thank you for staying with us.

10/10 Excellent

Melodie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Shout out to Todd.
Stayed 3 nights in Feb 2024
Response from David on Feb 20, 2024
Thanks for the comments. Todd is a new addition.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and amenities were clean. Only thing I wished was more dining options.
Stayed 1 night in Feb 2024
Response from David on Feb 20, 2024
We are glad you enjoyed your stay.

10/10 Excellent

Annette

Liked: Staff & service, property conditions & facilities
Bed was almost as comfortable as mine
Stayed 1 night in Feb 2024
Response from David on Feb 19, 2024
We appreciate you taking time to let us know about your stay with us.

10/10 Excellent

Desteny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love how there is a store and a mcdonald’s around the corner just in case you don’t want to drive you could just walk down and get some necessities or food.
Stayed 1 night in Feb 2024
Response from David on Feb 19, 2024
We appreciate you staying with us and are glad you found places to eat.

10/10 Excellent

Nikola

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Feb 2024
Response from David on Feb 15, 2024
Glad to hear we were accommodating

10/10 Excellent

Wakeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying there going back soon and workers were wonderful
Stayed 3 nights in Feb 2024
Response from david on Feb 15, 2024
We appreciate you staying with us

10/10 Excellent

Wakeva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from David on Feb 13, 2024
We are glad you enjoyed your stay. Hope to see you in the future.

6/10 Okay

Dylan

Travelled with family
Stayed 1 night in Feb 2024
Response from David on Feb 12, 2024
We appreciate you staying with us.

6/10 Okay

Angel

Liked: Cleanliness, staff & service, room comfort
It was ok. Room was fine. AC/heating unit was so loud coming on it sounded like an buzzing alarm and woke us up every time. Right by train tracks and airport also so we heard it all. The train rode by blowing its horn all during the day and night. No hot water during the mornings.
Stayed 2 nights in Feb 2024
Response from David on Feb 7, 2024
We will have room you stayed in investigated for the ac unit.The train is something we are unable to correct. The airplane sound I have not heard from other guest. Sorry for the noise.

8/10 Good

Correy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that I stay on the fourth floor or got a better view of the highway!!
Stayed 2 nights in Feb 2024
Response from David on Feb 6, 2024
Thanks for staying with us. Hope to see you again and remind us about you prefer the top floor. We will offer if available.

4/10 Poor

Colleen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There are railrod tracks behind the hotel where trains run all the time and blow thir horn. Not a restful stay. In addition housekeeping entered the room without knocking.
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
It is unfortunate that we are close to tracks. I apologize if you did not hear house keeping knocking prior to entering.

8/10 Good

chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, hotel was clean, only disappointment was the indoor pool was cold.
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
Thank you for stay with us.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
Glad you had a relaxing time.

10/10 Excellent

Sharon

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We appreciate you let us know you enjoyed your stay.

6/10 Okay

Mariam

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We appreciate you staying with our hotel

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We are glad you enjoyed your stay.

10/10 Excellent

Fadi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in and clean room
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We appreciate you noticing we strive to have rooms clean.

2/10 Terrible

Verified traveller

Disliked: Room comfort
No hot water or air conditioning
We stayed one night and as we got to our room it was pretty warm. So we turned on the air to find it was not working. We called the front desk and they nicely offered us a new room but we declined but it wasn’t horrible yet. We sat it on 70 and woke up in the middle of the night to the room being 97 degrees… when we woke up that morning my husband got a shower and the hot water didn’t last 5 minutes and I was unable to shower before checkout time due to the hot water not staying hot. Would not stay again. Staff was nice.
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We apologize for the issues you encountered. I am unable to investigate the room in question since I do not know your name.

6/10 Okay

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was one of the quieter nicer places to stay in the area with a descent price range, just wish there were more options within walking distance but there is a sheetz and McDonald’s .we usually go through Expedia to make reservations with no issues .however this specific hotel wants your card number immediately so they reached out via phone which I was not comfortable with at all. Never have issues about paying with lower star hotels
Stayed 3 nights in Jan 2024
Response from David on Feb 6, 2024
We implemented a step to help to make sure your room is meeting your needs. We apologize for you being uncomfortable

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
We are glad you had a wonderful time. We hope to see you again in the near future.

10/10 Excellent

Alicia

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
Thank you for staying with us . Hope to see you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
Thank you for letting us now you were pleased with your stay.

10/10 Excellent

Royale

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice property. The room was very comfortable with chairs, desk, comfortable bed and clean bathroom. The price was very reasonable. The staff were friendly, professional, and accommodating. I recommend this as a good choice for people visiting Raleigh NC.
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
We are glad you enjoyed your time with us. Hope to see you again soon.

2/10 Terrible

Annmarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
If you can offer some feed back for the grade please. This helps us to see how we can try to improve.

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice & clean; conveniently located to freeway & PNC Arena. Would stay here again if ever in the area
Stayed 2 nights in Jan 2024
Response from David on Jan 25, 2024
We appreciate you taking time to let us know about your stay. Hope to see you again soon.

10/10 Excellent

Burnner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Jan 2024
Response from David on Jan 25, 2024
Thank you for the great remark. Hope you will consider our hotel when you travel this way again.

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on Jan 25, 2024
We hope you will let us know where we did not meet your expectations so we can try to improve.