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Reviews of JB Duke Hotel

4 out of 5
JB Duke Hotel
230 Science Drive, Durham, NC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 303 out of 398 reviews" "
Rating 8 - Good. 64 out of 398 reviews" "
Rating 6 - Okay. 22 out of 398 reviews" "
Rating 4 - Poor. 8 out of 398 reviews" "
Rating 2 - Terrible. 1 out of 398 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zhiwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor parking is very convenient allowing multiple entrance/exit. The staff members are super friendly. The room is very spacious.
Stayed 1 night in May 2024
Response from Christina Myers, Marketing Manager on May 14, 2024
Thank you so much for your feedback! It is great to hear you enjoyed your recent stay and we hope to see you again soon!

8/10 Good

MARK

Stayed 1 night in May 2024
Response from DB on May 28, 2024
Thank you for taking the time to give us your feedback! We hope you will return for another stay. Don Ball, General Manager

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DB on May 28, 2024
Thank you for taking a moment to offer your feedback! I notice that you liked our staff and cleanliness :) Please let me know what we can do better for next time. Don Ball, General Manager

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Jan 2024
Response from DB on May 28, 2024
I’m glad you found our location to be convenient! And thank you for your excellent rating! Don Ball, General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from DB on May 28, 2024
I’m thrilled you enjoyed your stay so much! Thank you for taking the time to give us your review. Don Ball, General Manager

8/10 Good

chen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, amenities are on the less side. No shampoo, conditioner or bath gel. There is only a body lotion, shower cap and mouth wash provided for each of my two nights stay
Stayed 2 nights in Apr 2024
Response from DB on May 28, 2024
Thank you for taking our call to discuss your stay. We don’t like to fall short, and your feedback helps us to get better. We hope to see you again soon. Don Ball, General Manager

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DB on May 28, 2024
Thank you for staying with us, and for your excellent rating! Please come back another time! Don Ball, General Manager

10/10 Excellent

Kanuj

Stayed 1 night in Apr 2024
Response from DB on May 28, 2024
Thank you for staying with us and sharing your excellent rating! Please come again soon! Don Ball, General Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great areas to sit outside of your hotel room. Lobby, outside area and dining all inviting and comfortable. Love the food offerings. The JB Duke provides food options for all. They have lots of options on menu for meat eaters and vegans.
Stayed 1 night in Apr 2024
Response from Christina Myers, Marketing Manager on May 1, 2024
Thank you so much for your feedback! It is great to hear you enjoyed a comfortable stay and were able to take advantage of our dining offerings! We hope to see you again soon!

10/10 Excellent

Li-Jiuan, Wellesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay with JB Duke! Clean and quiet room. Convenient parking. Will come back again!
Stayed 2 nights in Mar 2024
Response from Christina Myers, Marketing Manager on Apr 12, 2024
Thank you so much for your feedback! We are thrilled to hear you enjoyed your stay and look forward to seeing you again in the future!

10/10 Excellent

Christine, Wheaton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous high-end hotel on the Duke west campus. Parking deck right next door or optional valet. Very modern and updated. Staff very friendly and welcoming. Our regular room was huge! Non-smoking campus and no designated smoking area outside was challenging. Dining, bar, and room service were great options.
Stayed 2 nights in Mar 2024
Response from Christina Myers, Marketing Manager on Apr 12, 2024
Thank you so much for your feedback! It is great to hear you had a comfortable stay and that our staff made you feel welcome! We hope to see you again in the future!

10/10 Excellent

Darius, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location for participating in Duke activities. Staff was extremely helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Christina Myers, Marketing Manager on Apr 12, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic-highly recommend!!
Stayed 1 night in Mar 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was excellent.
Stayed 1 night in Mar 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Jose

Stayed 2 nights in Mar 2024
Response from DB on May 28, 2024
Thank you for coming to stay with us for a couple of nights- and especially for sharing your fantastic review! We hope to see you again soon. Don Ball, General Manager

10/10 Excellent

ZHENG, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Friendly staff.
Stayed 3 nights in Mar 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Linda P

Stayed 2 nights in Mar 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Duke University
Convenient to Duke University. We were there for a symposium and basketball game. Hotel was within easy walking distance. Had two meals in the hotel and both were delicious with great service.
Stayed 1 night in Feb 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for staying with us on a game night, and sharing your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 2 nights in Feb 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. Always try to stay here during my trips to Duke. Very convenient for games and campus visits.
Stayed 2 nights in Jan 2024
Response from Christina Myers, Marketing Manager on Feb 6, 2024
Thank you so much for your feedback! We are thrilled to hear you enjoyed your stay and that our accommodations exceeded your expectations! We hope to see you again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Christina Myers, Marketing Manager on Feb 6, 2024
Thank you so much for your feedback! We are thrilled you enjoyed your stay!

10/10 Excellent

Linda Marie

Stayed 2 nights in Jan 2024
Response from Christina Myers, Marketing Manager on Feb 6, 2024
Thank you so much for your feedback! We are thrilled you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Christina Myers, Marketing Manager on Feb 6, 2024
We greatly appreciate your feedback! We hope to welcoming you back again soon!

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for Duke vs SU
Very nice, clean, professional hotel. Walking distance to all Duke facilities. Staff friendly, great lobby bar, comfortable rooms and even 3-4 pillows per bed.
Stayed 1 night in Jan 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for coming for a game night and sharing your feedback! We are happy to hear you enjoyed your stay- especially the extra pillows :) We hope you come again soon! DB

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming. I was attending a Duke game so I loved how the game was in walking distance.
Stayed 1 night in Jan 2024
Response from Christina Myers, Marketing Manager on Feb 6, 2024
Thank you so much for your feedback! We are delighted to hear your experience was satisfactory and look forward to welcoming you back soon!

10/10 Excellent

April

Stayed 2 nights in Jan 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
So close to the Duke campus.
Stayed 1 night in Jan 2024
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed your stay! We hope you come again soon! DB

10/10 Excellent

Eric

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. We stayed in a Corner King room. Spacious. Nice view of campus. Ultra friendly staff. Delicious room service. Cozy fireplace at the lobby restaurant. Great food there. Abby was a friendly and upbeat server. Front desk staff were great. Room service staff were great. Convenient parking garage included with room price. We will definitely stay at JB Duke hotel again.
Stayed 1 night in Dec 2023
Response from Don Ball, General Manager on May 28, 2024
Thank you so much for staying with us and especially for your spectacular feedback! We are happy to hear you enjoyed your stay! Please come again soon to enjoy that corner room. DB

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Very nice stay. Chosen for comfort, convenience and close proximity to Cameron Indoor Stadium. Beautiful campus. A long hair was found in the bed, otherwise very clean and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Maya

Liked: Amenities
Great experience overall
Stayed 1 night in Dec 2023

10/10 Excellent

Neely

Stayed 1 night in Nov 2023

10/10 Excellent

Walt

Stayed 1 night in Oct 2023

10/10 Excellent

Jamal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet .. very clean… super friendly and helpful front desk
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay for Duke
Great service. Food is amazing.
Stayed 1 night in Nov 2023

10/10 Excellent

Ed

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Wendy

Stayed 1 night in Oct 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a Duke football weekend !
Stayed 2 nights in Sep 2023

10/10 Excellent

April

Travelled with family
Liked: Amenities
Convenient
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Jerry, Shelby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the football stadium.
Stayed 1 night in Sep 2023

4/10 Poor

Qingdu

Travelled with family
Stayed 1 night in Aug 2023