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Reviews of Hampton Inn & Suites Durham/North I-85

2.5 out of 5
Hampton Inn & Suites Durham/North I-85
1542 North Gregson Street, Durham, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Travelled with family, Business traveller
Undergoing remodeling
Stayed 1 night in May 2024

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk, breakfast, and maintenance staff were wonderful. It is challenging that the bathtub in our suite did not drain anything near acceptably. It would seem obvious to have a program of regularly clearing the drains - there is no way our bathtub drain had been serviced any time in the recent past. It was disheartening to have such a gross experience in such a nice and professionally-staffed hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Deana C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 3 nights in May 2024

8/10 Good

yeon yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely appointed. D
Stayed 1 night in May 2024
Response from Tobias on May 7, 2024
Thank you for staying with us and a great review. Please come back and visit us again.

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to major road. Walk across the street for good food and spirits!
Stayed 2 nights in May 2024
Response from Tobias on May 7, 2024
Thank you for staying with us and a great review. Please come back and visit us again.

2/10 Terrible

Harriet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator didn’t work and maintenance would not fix. My food spoiled. Telephone didn’t work! Tried to get service for hours. I would like a refund
Stayed 1 night in May 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay, staff friendly
Stayed 1 night in May 2024
Response from Tobias on May 7, 2024
Thank you for staying with us and a great review. Please come back and visit us again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tobias on May 7, 2024
Thank you for staying with us and a great review. Please come back and visit us again.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like home
Stayed 1 night in Apr 2024
Response from Tobias on May 7, 2024
Thank you for staying with us and a great review. Please come back and visit us again.

10/10 Excellent

Eric, Escanaba

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly lady that checked us in. I also heard her interaction with the couple in front of us, and she was great with them as well!
Stayed 1 night in Apr 2024
Response from Tobias on May 7, 2024
Thank you for staying with us and a great review. Please come back and visit us again.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the I-85 exit, I expected a typical interstate ramp hotel with traffic noise and bright lights, but overall was happy with the relative quiet, easy in and out, a restaurant right next door. Staff was very friendly and the location is close to downtown where I attended a concert, so an Uber ride was fast and easy to downtown Durham. Overall a good place to stay in a safe, easily accessible area.
Stayed 1 night in Mar 2024
Response from Tobias on May 7, 2024
Thank you for staying with us and a great review. Please come back and visit us again.

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Comfortable and clean
Stayed 3 nights in Mar 2024
Response from Tobias on May 7, 2024
Thank you for staying with us and a great review. Please come back and visit us again.

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Tobias on Mar 31, 2024
Thank you for staying with us. Please come back and visit.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and accommodating. The rooms were very nice and clean! Renovations were going on and they did a great job of sheltering guests. It did not affect our stay at all!
Stayed 1 night in Mar 2024
Response from Tobias on Mar 31, 2024
Thank you for staying with us. Please come back and visit.

10/10 Excellent

Suparna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tobias on Mar 31, 2024
Thank you for staying with us. Please come back and visit.

10/10 Excellent

LuAnn

Travelled with family
Liked: Amenities
We enjoyed our stay
Stayed 2 nights in Mar 2024
Response from Tobias on Mar 31, 2024
Thank you for staying with us. Please come back and visit.

10/10 Excellent

Julie

Stayed 1 night in Mar 2024
Response from Tobias on May 7, 2024
Thank you for staying with us and a great review. Please come back and visit us again.

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast! Friendly staff. Clean. Walk to dining. Located right off highway!
Stayed 1 night in Mar 2024
Response from Tobias on Mar 31, 2024
Thank you for staying with us. Please come back and visit.

10/10 Excellent

Ellen H.W.

Stayed 1 night in Mar 2024
Response from Tobias on Mar 31, 2024
Thank you for staying with us. Please come back and visit.

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Tobias on Mar 31, 2024
Thank you for staying with us. Please come back and visit.

10/10 Excellent

Siena

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Feb 2024
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us.

2/10 Terrible

Sandra

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lovely hotel beautiful decor Couldnt stay the after smell of paint of refurbishment made me instantly ill was coughing and it began to effect my chest and breathing
Stayed 4 nights in Feb 2024

8/10 Good

Kyaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us.

10/10 Excellent

Mehmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a convenient location for a seminar and this hotel was great. Very friendly staff and they had hot coffee any time of the day.
Stayed 2 nights in Jan 2024
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us.

8/10 Good

Kenneth, Manteo

Travelled with partner
Don’t book thru Expedia if you are a Hilton Honors member, Hampton Inn will not allow you to get your points. This hotel is going through renovations, staff continues to helpful and courteous. Great location for all things Durham.
Stayed 2 nights in Feb 2024
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us.

8/10 Good

Marcos

Stayed 1 night in Feb 2024
Response from Tobias on Mar 31, 2024
Thank you for staying with us. Please come back and visit.

8/10 Good

Brandy

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us.

10/10 Excellent

Colton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but I would suggest having six towels in the room instead of 3 since the room does sleep six.
Stayed 1 night in Feb 2024
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us. I will pass on about the towels for a better experience.

4/10 Poor

Rebecca Watson

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
My stay
Booked a two bed and bath room and I got one bed and shower room . I told the lady at front desk and she said I booked a one bed although I had the print out that plainly said it. Also there was a giant bird feather in between the pillow and sheet.
Stayed 3 nights in Jan 2024
Response from Tobias on Mar 8, 2024
Sorry that you didn't have a great experience with us. Please come back to stay with us so we can make it right.

10/10 Excellent

Maria

Stayed 1 night in Feb 2024
Response from Tobias on Mar 31, 2024
Thank you for staying with us. Please come back and visit.

8/10 Good

Dwight, Twin Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Did not know you had to ask for room cleaning, so had to get towels, water and coffee every day
Stayed 4 nights in Jan 2024
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us.

8/10 Good

Denisse

Stayed 1 night in Jan 2024
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us.

10/10 Excellent

Amber

Stayed 1 night in Jan 2024
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us.

6/10 Okay

Christine

Liked: Staff & service
Hotel is currently being renovated. Once that is done it should be much better. Breakfast was not very good. Eggs did not taste like anything and there appeared to be some kind of hash that was not very good. Waffles were good.
Stayed 1 night in Jan 2024

2/10 Terrible

Spencer

Stayed 1 night in Dec 2023

4/10 Poor

Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was a breeze and staff was friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Alison

Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Tobias on Mar 8, 2024
Thank you for your review, please come back and stay with us.

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Great breakfast
Stayed 3 nights in Dec 2023

10/10 Excellent

Linda

Stayed 2 nights in Nov 2023

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful.
Stayed 1 night in Nov 2023

8/10 Good

Sonya, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and
Stayed 2 nights in Nov 2023

10/10 Excellent

Nichelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Will definitely stay here again. The service was great, room was clean and comfortable. I loved that check out was at 12pm. Great location.
Stayed 1 night in Nov 2023

2/10 Terrible

Bumsuk

Stayed 1 night in Nov 2023

2/10 Terrible

Kelly

Stayed 1 night in Nov 2023

6/10 Okay

Dave

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2023