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Reviews of Aloft Chapel Hill

3 out of 5
Aloft Chapel Hill
1001 S Hamilton Rd, Chapel Hill, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1004 reviews" "
Rating 8 - Good. 281 out of 1004 reviews" "
Rating 6 - Okay. 90 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joeli

Liked: Cleanliness, staff & service, property conditions & facilities
Breezy stay, great public space
Stayed 1 night in May 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location the entire staff we're extreme courteous.
Stayed 1 night in May 2024

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed in lack of coffee and creamers in room for two mornings. TV wasn't working. The bartender and front desk people friendly and helpful. Overall, a nice place.
Stayed 2 nights in May 2024

8/10 Good

Connie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was unbeatable. I could walk to shops, grocery store, and drugstore. The exterior was attractively landscaped.
Stayed 3 nights in May 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jayme

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and friendly.
Stayed 1 night in May 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I have always loved staying at this hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that was very friendly and helpful. Property was close to eateries and offered off street parking.
Stayed 1 night in May 2024

4/10 Poor

Navid

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Malcolm

Stayed 1 night in May 2024

10/10 Excellent

Pen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the hospital. Friendly and knowledgeable staff. The area around the hotel felt safe. Comfortable bed and clean room
Stayed 1 night in Apr 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel several times and have had great experiences. The pool area is nice for a quick relaxing end to the day.
Stayed 2 nights in Apr 2024

2/10 Terrible

Blaine

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nobody manages the place actively. Guest were obnoxious from 11:45pm til 3:15am. Called for key desk. No one answered. I asked the people yelling in the hallways to kindly quiet down. They were middle aged people, not teenagers. Very nasty group and carried foul odors about them. O my p
Stayed 1 night in Apr 2024

8/10 Good

Quemaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

PAULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to UNC Dental school. Daughter had surgery and we were close by. Gave us earlier check in which was so helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Courtney

Stayed 2 nights in Apr 2024

10/10 Excellent

D'Laney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful, especially Lindsey she made sure i was checked in and had everything requested
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right next to a busy fire station and sketchy gas station. Have to pay for parking which seems odd. But front desk was wonderful and accommodated early check in without question.
Stayed 1 night in Apr 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern place to stay. Everything seemed to be clean except for the hair on the shower wall…😬. The AC unit sounded like it was about to give up. And there was a loud noise early in the morning that mimicked the end of a coffee pot brewing cycle, but it lasted like 30 minutes. Overall not a bad place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, comfy beds, good spot to stay when visiting UNC.
Stayed 1 night in Mar 2024

8/10 Good

Subramaniam, Lake Worth

Stayed 1 night in Mar 2024

8/10 Good

Deryl

Business traveller, Travelled with partner
Very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Gennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cornelius Whalen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Wonderful bartender.
Stayed 1 night in Mar 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Feb 2024

10/10 Excellent

Michael, Annandale

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at the Aloft. The check in person was outstanding and took very good care of us. We will definitely go back
Stayed 1 night in Mar 2024

8/10 Good

David

Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024

10/10 Excellent

Jayme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Aloft was a really cool place to stay. We were here for a college visit and it was close to campus and Franklin street. Very clean and comfortable
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk area was undergoing renovation which was a little awkward. Parking a little dicey although we lucked out and found a spot close-by. Clean, safe, Quiet. Cool bar. Great place to stay after UNC game!

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

lydia

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Damarias

Stayed 1 night in Feb 2024

8/10 Good

Tomomi, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Marisol, Waxhaw

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lobby was under construction When I made the reservation nor when I checked in online was I made aware that there was major construction going on. I was caught off guard when I arrived at the premises. Parking was very inconvenient. We had to park in a parking garage at the end of the retail area and walk a substantial distance back to hotel. If I had been travelling alone as a female I would not have felt safe.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

dario

Travelled with family
Liked: Cleanliness, staff & service, room comfort
There were construction and remodeling inside the hotel. It was loud early morning
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

August

Disliked: Cleanliness, staff & service, property conditions & facilities
Cancelled my stay, after receiving 3 unmade rooms. 208, 622, don’t remember the third no. Have pictures of all. Told hotel I wanted a full refund and demanding same from Expedia.
Stayed 1 night in Jan 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, but was surprised by the $75 fee for dog.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Erikcel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accommodating, helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Fulton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024