Property amenity

Reviews of Wyndham Quito Airport

4.5 out of 5
Wyndham Quito Airport
Parroquia Tababela S/N Via Yaruqui, Aeropuerto Mariscal Sucre, Tababela, Pichincha

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1225 out of 1529 reviews" "
Rating 8 - Good. 190 out of 1529 reviews" "
Rating 6 - Okay. 56 out of 1529 reviews" "
Rating 4 - Poor. 26 out of 1529 reviews" "
Rating 2 - Terrible. 32 out of 1529 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness
The staff was polite. Guest services was prompt with requests for extra towels as there were always only 2 when 3 were staying in room. We had a bad experience at dinner. After being seated we were totally ignored. We had wanted to check out the menu but when no one came to ask our preference we had to partake of the buffet. I was offended that I had to leave a tip but the good news is as of now the cost of the meal was negated.
Stayed 1 night in May 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all around.
Stayed 1 night in May 2024

10/10 Excellent

Gary, Kingston upon Thames

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gary on May 22, 2024
Dear GaryThank you for rating your experience at our hotel. We are delighted to know that our services exceeded your expectations.We look forward to serving you again in the near future.Best regardsGabriela CadenaQuality Assurance Manager

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Maria on May 22, 2024
Estimada Maria, Muchas gracias por su reseña sobre su reciente estadía en nuestro hotel. Su opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las experiencias de nuestros huéspedes. Estoy muy emocionada que haya podido disfrutar de nuestro hotel y que hayamos podido satisfacer sus expectativas. Esperamos tenerle muy pronto de vuelta para poder seguirle brindando nuestro servicio. En Wyndham Hotels and Resorts estamos mejorando constantemente para satisfacer las expectativas de todos nuestros huéspedes.AtentamenteGabriela Cadena O.Gerente de Calidadcalidad@wyndhamquito.com

10/10 Excellent

Manny, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
close to airport
Stayed 1 night in Mar 2024
Response from Manny on May 22, 2024
Dear Manny, Thank you for rating your experience at our hotel. We are delighted to know that our services exceeded your expectations.We look forward to serving you again in the near future.Best regardsGabriela CadenaQuality Assurance Manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here on first visit to Ecuador. Flight got in late and didn’t want to have to drive to downtown Quito. What a wonderful hotel as my first experience in Ecuador!
Stayed 1 night in May 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and spa. I had to call the hotel to book for the spa as there was not a spot on their website for this. I would definitely recommend this hotel and would stay again!
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Dear Debra,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

2/10 Terrible

Azucena

Travelled with family
Disliked: Staff & service, amenities
I paid extra for breakfast and we were told that since we were checking out at 3:30am they couldn’t reimburse us or give us a take away bag with breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, right across from the airport. Rooms are very nice and staff was helpful and kind. They also spoke English.
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Dear Alyssa,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Renan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent service, from the shuttle coordinator at the airport, to the last person I needed to interact.
Stayed 3 nights in May 2024
Response from Gabriela on May 19, 2024
Dear Renan,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Savalai

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Airport is so close. Thanks for the shuttle. Very helpful staff. Excellent breakfast.
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Dear Savalai,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Yadill

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Dear Yadill,Thank you for rating your experience at our hotel. We are delighted to know that our services exceeded your expectations.We look forward to serving you again in the near future.Best regardsGabriela CadenaQuality Assurance Manager

10/10 Excellent

William, Burlington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As promised a driver met me as I exited customs and on we went to the hotel a few minutes drive away
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Dear William.Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels proximity to the airport makes catching early flights very easy. Only negative is the blue light at night from the Direct TV box on the wall, it's fairly bright.
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Dear Paul,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Carlos, Avondale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything nice, thanks
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Estimado Carlos,Muchas gracias por su reseña sobre su reciente estadía en nuestro hotel. Su opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las experiencias de nuestros huéspedes. Estoy muy emocionada que haya podido disfrutar de nuestro hotel y que hayamos podido satisfacer sus expectativas. Esperamos tenerle muy pronto de vuelta para poder seguirle brindando nuestro servicio. En Wyndham Hotels and Resorts estamos mejorando constantemente para satisfacer las expectativas de todos nuestros huéspedes.AtentamenteGabriela Cadena O.Gerente de Calidad

10/10 Excellent

Mary, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went over the top to help us. This is a great place when you need to be at the airport the next day!!!
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Dear Mary,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Gagay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome!
Stayed 1 night in Apr 2024
Response from Gabriela on May 19, 2024
Dear Gagay,Thank you for rating your experience at our hotel. We are delighted to know that our services exceeded your expectations.We look forward to serving you again in the near future.Best regardsGabriela CadenaQuality Assurance Manager

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation to/from the airport. Excellent and friendly service from all personnel. Room was beautiful and comfortable. Breakfast was unbelievably amazing.
Stayed 1 night in Apr 2024
Response from Gabriela on May 19, 2024
Dear Mary,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

KRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Helpful. Shuttle to/from airport is great. Breakfast was ok.
Stayed 1 night in Apr 2024
Response from Gabriela on May 19, 2024
Dear Kristine,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Richard L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for traveling
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Dear Richard,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Julia Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the front desk staff, to the room, the food, the staff in the restaurant, and the overall service - absolutely first class, would stay again in a heartbeat!!
Stayed 2 nights in May 2024
Response from Gabriela on May 19, 2024
Dear Julia,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at if you are flying out of Quito, Ecuador Airport.
Stayed 1 night in May 2024
Response from Gabriela on May 19, 2024
Dear Mary,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel near the Quito airport but it would be worthwhile staying at regardless. Rooms are spacious and clean. Wifi works. The restaurant has a lot of Ecuadorian dishes and has breakfast and supper buffets. The only downside is the crotch rockets that go past. Free airport shuttle every 30 minutes 24 hours a day.
Stayed 1 night in Apr 2024
Response from Gabriela on May 19, 2024
Dear Brian,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly luxurious hotel. Excellent beds, "Rainforest" HOT showers, plush soft towels, elaborate breakfast buffet (an enormous variety of choices for every taste, but the food itself is of adequate quality, not gourmet cooking). Surprisingly quiet given that you are only half a mile from Quito's international airport. Worth the price if you will stay more than a few hours; if only a brief connection to your next flight you'd be better off using Layover Stay (Priority Plus Lounge) in the airport.
Stayed 1 night in May 2024
Response from Gabriela on May 2, 2024
Dear Sheryl,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

8/10 Good

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Restaurant was under staffed for dinner. Lots of waiting.
Stayed 1 night in Apr 2024
Response from Gabriela on May 2, 2024
Dear Steven,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. I am sorry about the waiting at the restaurant. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and most all speak English. very convenient
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Vincent,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!!!! Bonnie
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Bonnie,Thank you for rating your experience at our hotel. We are delighted to know that our services exceeded your expectations.We look forward to serving you again in the near future.Best regardsGabriela CadenaQuality Assurance Manager

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities
Shuttle from the airport was quick and runs every 30min. Staff were friendly and very helpful! Clean rooms and eco friendly!
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Kali,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service in restaurant not good, mainly just too busy so understaffed. Other staff was excellent. Prices high for ecuador. Typical airport hotel, but wyndam in Lima was much better
Stayed 1 night in Apr 2024
Response from Gabriela on May 19, 2024
Dear Steven,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location to the airport and staff
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Emily,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service, rooms and food. Great place to stay before your flight.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Mark,Thank you for rating your experience at our hotel. We are delighted to know that our services exceeded your expectations.We look forward to serving you again in the near future.Best regardsGabriela CadenaQuality Assurance Manager

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Daer Cara,Thank you for rating your experience at our hotel. We are delighted to know that our services exceeded your expectations.We look forward to serving you again in the near future.Best regardsGabriela CadenaQuality Assurance Manager

10/10 Excellent

Kathryn, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, and comfortable
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Katheryn,Muchas gracias por su reseña sobre su reciente estadía en nuestro hotel. Su opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las experiencias de nuestros huéspedes. Estoy muy emocionada que haya podido disfrutar de nuestro hotel y que hayamos podido satisfacer sus expectativas. Esperamos tenerle muy pronto de vuelta para poder seguirle brindando nuestro servicio. En Wyndham Hotels and Resorts estamos mejorando constantemente para satisfacer las expectativas de todos nuestros huéspedes.AtentamenteGabriela Cadena O.Gerente de Calidad

10/10 Excellent

Angel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Estimado Angel,Gracias por calificar su experiencia en nuestro hotel. Estamos encantados en saber que nuestros servicios excedieron sus expectativas.Esperamos servirle nuevamente en un futuro cercano.Saludos CordialesGabriela CadenaGerente de CalidadWyndham Quito Airport

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I flew into Quito late in the evening and had a flight out the next morning. The Wyndham was perfect. They have free shuttle service running reliably every half hour. The room was exceptionally comfortable and the breakfast a near feast. I might not stay there for 1-2 weeks while in Quito, but for a stopover or a few days, it was perfect.
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Estimada Marcia,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED OUR STAY HERE! Very clean, neat, & the staff was absolutely fantastic!! Food was great! Oh the saunas were so so so relaxing. The only reason I checked off the area outside of the property being unsafe is that Ecuador was under marshall law so we did not feel safe outside the hotel. BUT WE FELT TOTALLY SAFE & COMFORTABLE INSIDE!!! Did I mention how friendly the staff were!!!!! Cannot wait to came back!
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Michael,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Mary, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding! They knew how to take care of international travelers.
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Mary,Gracias por calificar su experiencia en nuestro hotel. Estamos encantados en saber que nuestros servicios excedieron sus expectativas.Esperamos servirle nuevamente en un futuro cercano.Saludos CordialesGabriela CadenaGerente de CalidadWyndham Quito Airport

10/10 Excellent

Shawnea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located very close to the airport. It offers convenient transport even at 3:30 am. Great coffee and sweet bread for the early departure too!
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Shawnea,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

SHERRY, Washington

Liked: Amenities
Excellent !!
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Sherry,Thank you for taking the time to tell us about your experience at Wyndham Quito Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Gabriela CadenaQuality Assurance Manager

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Estimado William,Gracias por calificar su experiencia en nuestro hotel. Estamos encantados en saber que nuestros servicios excedieron sus expectativas.Esperamos servirle nuevamente en un futuro cercano.Saludos CordialesGabriela CadenaGerente de CalidadWyndham Quito Airport

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Joseph,Thank you for rating your experience at our hotel. We are delighted to know that our services exceeded your expectations.We look forward to serving you again in the near future.Best regardsGabriela CadenaQuality Assurance Manager

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable and very close to airport
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Estimado José,Muchas gracias por su reseña sobre su reciente estadía en nuestro hotel. Su opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las experiencias de nuestros huéspedes. Estoy muy emocionada que haya podido disfrutar de nuestro hotel y que hayamos podido satisfacer sus expectativas. Esperamos tenerle muy pronto de vuelta para poder seguirle brindando nuestro servicio. En Wyndham Hotels and Resorts estamos mejorando constantemente para satisfacer las expectativas de todos nuestros huéspedes.AtentamenteGabriela Cadena O.Gerente de Calidad

10/10 Excellent

ruth

Liked: Staff & service, amenities, property conditions & facilities
great place to stay and service outstanding
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 29, 2024
Dear Ruth,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager

10/10 Excellent

Mary

Stayed 2 nights in Apr 2024
Response from Gabriela on May 19, 2024
Dear Mary,Thank you for rating your experience at our hotel. We are delighted to know that our services exceeded your expectations.We look forward to serving you again in the near future.Best regardsGabriela CadenaQuality Assurance Manager

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Fridge was not working and we had some perishables. It was too late t night to have someone fix it, which is unfortunate.
Stayed 1 night in Mar 2024

8/10 Good

Camilo

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 16, 2024
Estimado Camilo,Gracias por calificar su experiencia en nuestro hotel. Estamos encantados en saber que nuestros servicios excedieron sus expectativas.Esperamos servirle nuevamente en un futuro cercano.Saludos CordialesGabriela CadenaGerente de CalidadWyndham Quito Airport

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice well-maintained, friendly staff
Stayed 1 night in Apr 2024
Response from Gabriela on Apr 16, 2024
Dear George,Thank you very much for your review of your recent stay at our hotel, your feedback is very valuable to us as we strive to improve each and every guest experience. I am thrilled that you were able to enjoy our hotel and that we were able to meet your expectations. We look forward to having you back very soon so that we can continue to provide you with our service. At Wyndham Hotels and Resorts, we are constantly improving to meet the expectations of all of our guests.SincerelyGabriela Cadena O.Quality Assurance Manager