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Reviews of Quality Inn & Suites Amsterdam

2.5 out of 5
Quality Inn & Suites Amsterdam
114 Millennium Dr, Quispamsis, NB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 553 reviews" "
Rating 8 - Good. 157 out of 553 reviews" "
Rating 6 - Okay. 30 out of 553 reviews" "
Rating 4 - Poor. 11 out of 553 reviews" "
Rating 2 - Terrible. 8 out of 553 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms. Beds were comfortable and clean
Stayed 1 night in May 2024

10/10 Excellent

Heather, Amherst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay close to our desired location and easy access to the highway. Breakfast was very nice. Would recommend
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on May 23, 2024
Thank you for taking the time to leave a review, Heather! We're thrilled to receive such detailed and positive feedback from you.It's truly rewarding to know that you enjoyed our clean, comfortable rooms and that our hotel's convenient location was helpful to you during your stay. We look forward to welcoming you again and providing another excellent stay.

10/10 Excellent

Maria, Qualicum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed in a LOT of hotels throughout Canada and the US. I don’t always take the time to review them, but this one is worth it. For an extremely reasonable price, it was spotlessly clean, and the beds were so comfy. The best part was the breakfast. Crispy bacon, good hot and cold selections, and….real plates and glasses and cups and cutlery!! For some reason, that touch, which we have almost never seen in “breakfast included” hotels, was so nice. Staff was friendly and cheerful. We will definitely be back.
Stayed 1 night in May 2024
Response from Sabine Antigua, Guest Relations Coordinator on May 15, 2024
Good day, Maria!Thank you for sharing your wonderful experience with us!We're truly grateful for your detailed and positive feedback. Your thorough review on our clean and comfortable accommodations, breakfast options, and friendly service highlights the aspects of our hotel that we take great pride in, and we're thrilled to have met and exceeded your expectations.It's fantastic to hear that you found our rates to be a great value for the quality of service and amenities provided. Providing exceptional value for our guests is at the heart of what we do, and your positive feedback is truly rewarding.We look forward to the opportunity to welcome you back soon for an even more exceptional stay.

6/10 Okay

Darrell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall I experience was good. Breakfast was disapointing.
Stayed 1 night in May 2024
Response from Sabine Antigua, Guest Relations Coordinator on May 14, 2024
Thank you for providing us with your honest feedback, Darrell. We are glad to hear that you enjoyed your stay overall.However, we apologize if our breakfast options fell short of your expectations. Your satisfaction is our top priority, and we will strive to exceed your expectations during your next visit.We hope to have the pleasure of welcoming you for an even better experience in the future.Sincerely,

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, and easy to use
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on May 9, 2024
Good day, Gail!Thank you for sharing your wonderful experience with us!Your feedback is invaluable to us, and we're pleased to see that your stay was enjoyable.We look forward to the opportunity to welcome you back in the future for another excellent stay.

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities
Overall, nice experience. My room was clean and spacious. Lots of parking. A couple of minor cons: my TV was glitchy (it was hard to watch the hockey game when the screen would freeze) and no facial tissue to blow my nose.
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on May 13, 2024
Thank you for taking the time to share such detailed and positive feedback, Kevin! Your comments about our clean, spacious rooms, and convenient parking are greatly appreciated. We're delighted to have provided you with a nice experience overall.We're sorry to hear about your TV glitching and the lack of Kleenex in your room during your stay. Rest assured that your comments have been noted and will be addressed promptly.We are looking forward to welcoming you back soon.

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway, clean, friendly, decent breakfast.
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on May 9, 2024
Good day, Ernest!Thank you for sharing your details and experience with us. Your feedback on our clean, friendly and easy access to the Trans Canada highway is incredibly important. We're thrilled to have provided you with a memorable stay.It's fantastic to hear that you enjoyed our breakfast selections. We strive to offer a variety of choices to ensure there's something for everyone to enjoy.We look forward to the opportunity to welcome you back in the future for another excellent stay.

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well maintained
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on May 6, 2024
Thank you, Florence, for your positive review!We're thrilled to hear our well-maintained hotel met all your expectations. Providing comfortable stays for our guests to enjoy is an important part of what we do, and we're delighted they contributed to your positive experience.We are looking forward to welcoming you back soon.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They accommodated an early check in which my daughter and I appreciated. Rooms were clean. It would be good for the water in the pool to be a bit warmer. My kids spent more time under the shower to warm up than in the pool. That's the only improvement needed to an otherwise wonderful experience.
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on May 9, 2024
Good day, Kevin!Thank you for taking the time to share your experience with us.We're delighted that our staff made your experience memorable providing you and your daughter an early check-in. We are committed to providing personalized and attentive service. We are grateful for your acknowledgment.We apologize for the inconvenience caused by our pool tempter. Thank you for the detailed feedback you've provided. Your comments are instrumental in guiding our efforts to enhance the guest experience, and we're committed to addressing the issue you've raised.We are looking forward to welcoming you back soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on Apr 25, 2024
Dear Gary,Thank you for your wonderful review! We are delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated, and we will be sure to share them with our team. We look forward to hosting you again in the future.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on Apr 22, 2024
Thank you, Gary, for your review! We are glad to hear that everything was wonderful during your stay with us. Your satisfaction is important to us, and we are pleased that you found your experience to be a positive one. We appreciate your feedback and hope to welcome you back for another great stay soon.

8/10 Good

Martin

Stayed 2 nights in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on Apr 18, 2024
Good day, Martin, Thank you for leaving a positive rating on your recent stay with us. Your feedback is truly appreciated. We look forward to welcoming you back for another great stay in the future!

8/10 Good

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint that I have is the front desk staff could be more friendly. When we lifted there was two ladies at the desk. I said Hi I am not sure if she said Hi back. She just said do you want your receipt. We just dropped almost $600:00 & I did not get a thank you or how was your day. We will go back & the rest of the staff was great. I would have liked a map of the motel. The kitchen & cleaning staff were fantastic.
Stayed 3 nights in Apr 2024
Response from Rhea McKnight, Guest Relations Manager on Apr 8, 2024
Hello Karen, thank you for sharing your feedback with us. We are pleased to hear that you had an overall positive experience during your stay. However, we are sorry to learn about your less-than-ideal interaction with our front desk staff. Providing friendly and welcoming service is a priority for us, and we apologize for any lapse in hospitality you experienced. Your comments have been shared with our team for review and improvement. We are glad to hear that the rest of our staff, including the kitchen and cleaning teams, met your expectations. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Tristin

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Rhea McKnight, Guest Relations Manager on Mar 26, 2024
Dear Tristin,Thank you very much for your high rating! We are thrilled to see that you had a positive experience with us. We look forward to welcoming you back in the future for another memorable stay.

10/10 Excellent

Lesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel right off of the highway. Rooms were spacious and clean. Excellent breakfast selection. Great deal for the price.
Stayed 1 night in Mar 2024
Response from Rhea McKnight, Guest Relations Manager on Mar 22, 2024
Dear Lesley,Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your excellent rating and your positive comments.We are thrilled to hear that you enjoyed your stay at our hotel. Providing spacious and clean rooms, along with an excellent breakfast selection, are priorities for us, and we are glad to know that we met your expectations in these areas.It is wonderful to hear that you found our hotel to be a great deal for the price. Thank you for choosing to stay with us, Lesley. We look forward to welcoming you back again in the future.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rhea McKnight, Guest Relations Manager on Mar 18, 2024
Thank you for taking the time to leave a positive rating, Tanya! We are glad to hear that you had a great experience during your stay with us. We hope to welcome you back again in the future!

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Mar 2024
Response from Rhea McKnight, Guest Relations Manager on Mar 18, 2024
Thank you for leaving a positive rating, Seth! We are thrilled that you had a pleasant stay with us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, so clean & extremely comfortable! Will definitely stay here again!
Stayed 1 night in Mar 2024
Response from Rhea McKnight, Guest Relations Manager on Mar 12, 2024
Thank you, Elizabeth, for your wonderful review! We are thrilled to hear that you found our hotel beautiful, clean, and extremely comfortable. Providing a pleasant stay for our guests is our top priority, and we are delighted that we could meet your expectations. We look forward to welcoming you back on your next visit!

8/10 Good

Blake

Stayed 2 nights in Mar 2024
Response from Rhea McKnight, Guest Relations Manager on Apr 2, 2024
Thank you, Tony, for your review! We are glad to hear that everything was good during your stay with us. Your satisfaction is important to us, and we are pleased that you found your experience to be positive overall. We appreciate your feedback and hope to welcome you back for another great stay soon.

10/10 Excellent

Zachary

Stayed 1 night in Feb 2024
Response from Rhea McKnight, Guest Relations Manager on Mar 21, 2024
Dear Zachary,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back soon!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, rooms were clean, and it was easy to jump off the highway and be in city center in the morning.
Stayed 1 night in Feb 2024
Response from Rhea McKnight, Guest Relations Manager on Feb 22, 2024
Dear Ian,Thank you for taking the time to share your positive feedback following your recent stay with us. We are delighted to hear that you found our staff friendly, our rooms clean, and our location convenient for accessing the city center.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we are thrilled that we met your expectations in these areas. We look forward to welcoming you back for another wonderful stay when your travels bring you back to the area.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, breakfast was very good could have used a few other fresh fruit options, staff was very helpful and accommodating
Stayed 2 nights in Feb 2024
Response from Rhea McKnight, Guest Relations Manager on Feb 22, 2024
Dear Andrea,Thank you for choosing to stay with us and for taking the time to share your feedback. We are thrilled to receive your perfect rating and to hear about your positive experience during your recent visit.We are delighted that you found our rooms clean and enjoyed our breakfast offerings. Your suggestion regarding additional fresh fruit options is duly noted, and we will certainly take it into consideration as we strive to enhance our breakfast offerings to better meet the preferences of our guests.It's also fantastic to hear that our staff was helpful and accommodating during your stay. Providing exceptional service is our top priority, and we're glad we could make your experience memorable.We look forward to the opportunity to welcome you back for another fantastic stay in the future!

8/10 Good

Confessions

Stayed 1 night in Feb 2024
Response from Rhea McKnight, Guest Relations Manager on Mar 21, 2024
Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are pleased to see that you had an overall positive experience.We hope to have the opportunity to welcome you back again in the future.

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything except how cold the pool was. Swimming was our main activity but it was too cold to be in long. Everything else was perfect! Clean, friendly staff, beautiful room and yummy breakfast!
Stayed 1 night in Feb 2024
Response from Rhea McKnight, Guest Relations Manager on Feb 12, 2024
Dear Lisa,Thank you for sharing your feedback with your recent stay at our hotel. We are delighted to hear that you loved everything about your stay, including our clean accommodations, friendly staff, beautiful rooms, and delicious breakfast.We apologize for the inconvenience you experienced regarding the temperature of the pool. Please know that we take your feedback seriously, and we will look into ways to ensure that the pool temperature is comfortable for our guests in the future.We hope to have the pleasure of welcoming you back to our hotel in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast
Stayed 1 night in Jan 2024
Response from Rhea McKnight, Guest Relations Manager on Jan 30, 2024
Thank you for your feedback! We are thrilled to hear that you enjoyed our breakfast offerings during your stay. We hope to have the opportunity to welcome you back for another great experience in the future!

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where I was working
Stayed 1 night in Jan 2024
Response from Rhea McKnight, Guest Relations Manager on Jan 22, 2024
Dear Warren,Thank you for choosing our hotel for your recent stay and for taking the time to share your positive feedback. We are delighted to hear that our proximity to your workplace contributed to a convenient and pleasant stay. We appreciate your support, and we look forward to welcoming you back whenever your travels bring you to the area.

10/10 Excellent

Carole

Stayed 1 night in Jan 2024
Response from Rhea McKnight, Guest Relations Manager on Feb 7, 2024
Dear Carole,Thank you for taking the time to rate your recent stay with us. We appreciate your perfect score, even though no specific comments were provided.Your satisfaction is important to us, and we are glad to know that you had a positive experience overall. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Emery

Stayed 1 night in Dec 2023
Response from Rhea McKnight, Guest Relations Manager on Jan 9, 2024
Dear Emery,Thank you for choosing our hotel for your stay, and for sharing your perfect score. We are thrilled to hear that your experience was satisfactory. We appreciate your support and hope to welcome you back soon.

10/10 Excellent

Emery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rhea McKnight, Guest Relations Manager on Jan 4, 2024
Dear Emery,Thank you for the perfect 10/10 rating! We are thrilled to hear that you had such a positive experience during your stay. Your feedback will be shared with our staff, and we appreciate your recognition of their efforts. We look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Barrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Comfortable room. Good water pressure. Breakfast buffet very good. Staff kept all items topped up in small batches so always fresh
Stayed 1 night in Dec 2023
Response from Rhea McKnight, Guest Relations Manager on Jan 4, 2024
Dear Barrie,Thank you for your fantastic 5-star review! We are delighted to hear that you found our staff very friendly, the room comfortable, and the water pressure to your liking. It Is great to know that you enjoyed our breakfast buffet, and we appreciate your recognition of our efforts to keep all items fresh and topped up. We look forward to welcoming you back for another wonderful stay

10/10 Excellent

Lori

Stayed 1 night in Dec 2023
Response from Rhea McKnight, Guest Relations Manager on Jan 18, 2024
Dear Lori,Thank you for your perfect rating, and we are glad to see that you had a positive experience during your stay. We hope to see you again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rhea McKnight, Guest Relations Manager on Jan 31, 2024
Thank you for your perfect score, Mark! We appreciate your feedback and are delighted to hear that you had a great experience during your stay. Thank you for choosing our hotel, and we hope to welcome you back again soon!

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well maintained. Staff were friendly but focused on their own tasks. Breakfast was ok. Lots of options, just not a lot of flavour. Not bad for for complimentary with the room.
Stayed 1 night in Dec 2023
Response from Rhea McKnight, Guest Relations Manager on Dec 19, 2023
Dear Patricia,Thank you for providing your feedback. We are pleased to hear that you found the room clean and well-maintained. Your comments about the staff and breakfast are valuable, and we will share this information with our team for improvement. We look forward to the opportunity to host you again and provide an even better experience.

8/10 Good

Aurelio

Stayed 1 night in Dec 2023
Response from Rhea McKnight, Guest Relations Manager on Jan 9, 2024
Dear Aurelio,Thank you for taking the time to share your feedback with us. We appreciate your review and are pleased to see that you had a positive experience overall. We hope to see you again soon.

10/10 Excellent

Elwin

Travelled with partner
The property was adequate but not as clean as previous times we’ve stayed there. The breakfast choices were limited but again adequate. Staff were friendly and efficient.
Stayed 1 night in Dec 2023
Response from Rhea McKnight, Guest Relations Manager on Dec 13, 2023
Thank you for taking the time to share your experience. We are glad to hear that our staff were friendly and efficient during your stay. We apologize for any issues with cleanliness and limited breakfast choices. I have shared your feedback with our management team. Your feedback is valuable, and we will use it to make improvements. We hope to welcome you back for a more satisfying stay in the future.

6/10 Okay

Steven

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were dirty when we got into our room
Stayed 7 nights in Nov 2023
Response from Rhea McKnight, Guest Relations Manager on Dec 8, 2023
Dear Steven,Thank you for bringing your recent experience to our attention, and we sincerely apologize for the inconvenience you encountered during your stay. Your feedback is invaluable in helping us improve our services.We are sorry to hear about the cleanliness issues you faced with the beds in your room. We understand the importance of clean and comfortable accommodation.Please be assured that we take your concerns seriously, and we will investigate this matter thoroughly to ensure such lapses do not occur in the future. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations.We appreciate your understanding and hope to have the opportunity to regain your trust during a future visit.

10/10 Excellent

Albatross

Stayed 2 nights in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Dec 8, 2023
Good morning,Thank you for taking the time to share your positive rating with us on Expedia. We appreciate your feedback and are delighted to see that you had a satisfactory experience during your stay at Quality Inn & Suites Amsterdam. We value your input and hope to welcome you back for another excellent stay.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rhea McKnight, Guest Relations Manager on Dec 21, 2023
Dear Doug,Thank you for taking the time to share your experience following your stay. Your perfect 5 out of 5 rating is truly appreciated, and we are pleased to hear that you had a positive and satisfactory experience. We look forward to the opportunity to welcome you back for another wonderful stay.

6/10 Okay

Amanda, West Devon

Stayed 1 night in Nov 2023
Response from Rhea McKnight, Guest Relations Manager on Dec 19, 2023
Dear Amanda,Thank you for sharing your feedback on Expedia. We appreciate your rating and would like to learn more about your experience to better address any concerns. If there are specific aspects that stood out to you or areas where we can improve, we would appreciate additional details. Your satisfaction is our priority, and we hope to have the opportunity to enhance your experience during your next stay.

10/10 Excellent

Gaston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rhea McKnight, Guest Relations Manager on Nov 16, 2023
Dear Gaston,Thank you for taking the time to leave a perfect 10 out of 10 rating. We appreciate your positive feedback, and we are thrilled to hear that your experience met your expectations. We value your input and look forward to serving you again.Sincerely,Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT spot. Still here actually. LOVE it!
Stayed 1 night in Nov 2023
Response from Rhea McKnight, Guest Relations Manager on Nov 14, 2023
Dear David,Thank you for choosing to stay with us, and we are thrilled to hear that you consider our hotel a great spot. We appreciate your feedback and hope you continue to enjoy your time with us. We hope to have you back in the future!

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok to sleep. Brekfast were great
Stayed 5 nights in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Nov 8, 2023
Thank you for taking the time to share your thoughts about your recent stay. We are pleased to hear that you had a comfortable night's sleep and enjoyed breakfast. We value your input and hope to welcome you back for an even better experience in the future.

10/10 Excellent

Abaid

Cleanliness
Stayed 1 night in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Oct 31, 2023
Thank you, Abaid, for taking the time to share your review. We are delighted to hear that you found our hotel to be exceptionally clean. Providing a clean and comfortable environment for our guests is a top priority for us. We are thrilled that our efforts in maintaining cleanliness have been recognized. Your feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay in the future.

4/10 Poor

Josh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had no hot water at night and in the morning. Not impressed.
Stayed 1 night in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Oct 31, 2023
Good morning Josh, thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the hot water during your stay. This is certainly not the experience we aim to provide, and we are sorry for any discomfort it may have caused. Your feedback is valuable to us, and we will address this issue to ensure it does not happen in the future. We hope you would consider giving us another chance to provide you with the exceptional experience we strive for.

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Other then the water problem ,all was good
Stayed 1 night in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Oct 31, 2023
Good morning Robin, thank you for sharing your feedback. We are pleased to hear that most of your stay was good. We apologize for the water problem you encountered. Our team is addressing this issue to ensure it does not recur. Your feedback helps us make necessary improvements, and we hope to have the opportunity to provide you with a more seamless stay in the future.

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean. Would stay again.
Stayed 1 night in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Oct 27, 2023
Thank you, Marcia, for choosing to stay with us, and for taking the time to leave such a kind review. We are thrilled to hear that you had a very nice and clean experience during your stay. Our team works diligently to provide a comfortable and pleasant environment for our guests, and we are delighted that you found your stay enjoyable. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Oct 27, 2023
Hello Dorothy, thank you for your 5-star rating and for choosing to stay with us. Your satisfaction is important to us, and we are pleased to see that you had a great experience during your visit. We look forward to serving you again on your next trip.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 1 night in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Oct 25, 2023
Thank you, Jill, for your perfect rating and your kind words! We are thrilled to hear that you enjoyed your stay at our hotel. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

Abaid

Clean and comfortable
Stayed 1 night in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Oct 20, 2023
Good morning, we wanted to extend our gratitude for taking the time to share your feedback. We are pleased to hear that you found our hotel to be clean and comfortable during your stay. Guest comfort and cleanliness are top priorities for us. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rhea McKnight, Guest Relations Manager on Oct 20, 2023
Good morning Mark, we appreciate your time and effort in sharing your feedback. We are pleased to hear that you had a comfortable and pleasant stay with us. Guest comfort and satisfaction are of the utmost importance, and your kind words reinforce that we are providing a positive experience. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.