Lobby
Check availability

Reviews of Comfort Inn Trenton

2.5 out of 5
Comfort Inn Trenton
51 Monogram Place, Trenton, Quinte West, ON

Reviews

8.2

Very good

Rating 10 - Excellent. 283 out of 739 reviews" "
Rating 8 - Good. 300 out of 739 reviews" "
Rating 6 - Okay. 111 out of 739 reviews" "
Rating 4 - Poor. 27 out of 739 reviews" "
Rating 2 - Terrible. 18 out of 739 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristian

Sign in went well
Stayed 1 night in May 2024

10/10 Excellent

Marilyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was charming and very helpful. Our room was spotless and we strolled out for lunch close by. It was very quiet overnight and we got a great night's sleep. Very pleased!
Stayed 1 night in May 2024

10/10 Excellent

Michael David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to major routes and restaurants
Stayed 1 night in May 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the fact that they charge you an extra $20 to stay on the ground floor was awful. I also thought that they charge you an extra $20/hour for each hour early that you check in was absolutely ridiculous. I have stayed in a lot of hotels and I have never heard of a hotel doing that especially if the room is ready anyways!
Stayed 1 night in May 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and good service and close to all restaurants walking distance etc like it was quite etc
Stayed 1 night in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Beth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was lovely. Very pleasant and friendly. Very clean quiet and comfortable hotel. Highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Avadhesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly staff when we got here and they made us feel right at home xo
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out, clean, quiet, excellent staff friendly service, great breakfast. We will be back again. Thank you for everything
Stayed 1 night in Apr 2024

8/10 Good

Thien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 stay for a clean place to rest. Breakfast was a nightmare though because families kept cutting the line to go for seconds.
Stayed 1 night in Apr 2024

6/10 Okay

Kameron

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Good value for price. However, cleanliness and overall quality is lacking. Corners of the rooms look like they havent been vacuumed in some time. Lots of random splotches and stains on the walls, sheets, floor. An electrical outlet hanging exposed from the wall, shower head fixture hanging loose in bathroom. Breakfast is standard fair. Very noisy, almost zero noise dampening between room and hallway. Add to that being a pet friendly location and you spend all your time here listening to dogs barking. Or if you have a suite near the breakfast room, listening to the waffle maker timer blare for hours Most staff friendly and helpful. Some very pushy and unattentive. Nice free coffee and lemon water in lobby.
Stayed 3 nights in Apr 2024

6/10 Okay

JEMY, Toronto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, regular hotel rooms with regular amenities. For checkout I had selected "pay at hotel" option and they already went ahead and charged my card without telling me. As per manager on site it was "too late". Disappointing. Minor suggestion: having a decaf tea option in the room.
Stayed 1 night in Apr 2024

6/10 Okay

Engel

Stayed 2 nights in Apr 2024

10/10 Excellent

krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Darell

Liked: Staff & service
Breakfast was great
Stayed 2 nights in Apr 2024

2/10 Terrible

Bryan

Stayed 1 night in Mar 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds need replacing
Stayed 1 night in Apr 2024

4/10 Poor

Bobbi-Jo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pillows and duvet on the bed were disgusting. The pillows were all yellow and gross and small except for 1! The duvet is also a yellowish colour. The staff I encountered were amazing. Very friendly and welcoming.
Stayed 1 night in Mar 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The early check in fee policy seems inappropriate. If the room is ready and sitting empty, a fee of 20$ an hour to check in early is poor customer service. Would rather go to a hotel across the road that allows early check in for no fee. Please reassess
Stayed 1 night in Mar 2024

10/10 Excellent

Wade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to services
Stayed 6 nights in Feb 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jennifer, Ottawa

Business traveller
Liked: Cleanliness, staff & service
Lots of food options within a short walk. Decent breakfast and room had everything I needed.
Stayed 1 night in Mar 2024

2/10 Terrible

Louis C.

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Just don’t
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and great continental breakfast
Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Stayed 1 night in Mar 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was clean had bottom floor room made easy to unload and load truck
Stayed 1 night in Feb 2024

8/10 Good

Jason

Business traveller, Travelled with group
Good
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Limited tv chanels had to find things to watch
Stayed 1 night in Feb 2024

8/10 Good

Sean

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
great breakfast
Stayed 1 night in Feb 2024

2/10 Terrible

Cale

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You allow children and hockey teams to walk all over you and your staff. Kids treat this place like a jungle gym. Good luck to anyone looking to sleep while you stay there, they will put you in the middle of parties and groups and do nothing about the loud and inappropriate behaviour. Rooms are minimal at best, one female staff member was the only thing that saved this place. The men at night couldn’t stand up to a brick wall. Went to visit a family member in hospice, had a horrible experience and the hotel won’t do anything.
Stayed 3 nights in Feb 2024

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great staff, with a very nice room and a great breakfast to boot. Exceeded my expectations for sure.
Stayed 1 night in Feb 2024

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness, staff & service
Check in was easy. Staff was friendly. When we got to our room we had to open our window and turn on the ac. Someone had left the heat on high and it was over 30 degrees in the room. Room was clean. The bed is quite possibly the worst bed I have ever slept on. Definitely time to retire the mattresses at this location.
Stayed 1 night in Feb 2024

4/10 Poor

Latoya

Disliked: Cleanliness, staff & service
Staff not friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ashley

Business traveller
My stay was okay. The room wasn’t super clean and I didn’t have hot water (lukewarm at best) but the location was convenient and I very much appreciated that there was a mini fridge and microwave in the room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy. Room was clean. Staff was very helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2023

4/10 Poor

Jim

Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Business traveller
I stay here every few weeks for work. The staff are always very friendly and the rooms are clean. Bonus points for the EV charger for the guests thank you!!!
Stayed 1 night in Dec 2023

2/10 Terrible

Matt

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Hair in many areas including sink, shower and bed. No elevator access - had to haul luggage up to room. Tv did not work. Poor experience overall.
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service excellent. Room was clean. Located close to highway
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done !!
We really enjoyed this property. In on the road 70 nights per year and for the price, very fair. 1/2 hour after check in the called to room to see if everything was in order. Been at hotel 5 x more expensive and no call. Well done !!
Stayed 1 night in Dec 2023

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Dec 2023

10/10 Excellent

Ewan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Updated and clean, friendly staff. Lots of options in walking distance.
Stayed 1 night in Dec 2023

10/10 Excellent

John F

Business traveller
Liked: Amenities, property conditions & facilities
Location is perfect, right off the 401. Room was clean and comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Stayed 1 night in Dec 2023