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Reviews of Travelodge by Wyndham Hotel & Convention Centre Quebec City

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 778 out of 1795 reviews" "
Rating 8 - Good. 564 out of 1795 reviews" "
Rating 6 - Okay. 262 out of 1795 reviews" "
Rating 4 - Poor. 116 out of 1795 reviews" "
Rating 2 - Terrible. 75 out of 1795 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Lalitha

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Rebecca on May 23, 2024
Hello Lalitha,Thank you for taking the time to give us a review. We are sorry to hear that your stay with us did not meet your expectations. If you want, would you like to give us any further details about your stay so we can know exactly where it went wrong. Have a nice day!

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, but everything was excellent. Nothing that I would change
Stayed 1 night in May 2024
Response from Jacques on May 22, 2024
Hello Richard, Thank you for taking the time to write us a review. We are delighted to hear that your stay with us was excellent. We really appreciate your feedback.We hope to see you again soon.Have a nice day !Jacques from the front desk

4/10 Poor

Sagar

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom exhaust fan not working.
Stayed 2 nights in May 2024
Response from Jérémi on May 20, 2024
Hi Mr. Patel,Thank you for staying with us at Travelodge Quebec by Wyndham.We are concern to ear that the bathroom fan went out of order during you stay.The hotel's purpose is to give the clients the best possible experience.Always feel free to inform our staff so the situation can be corrected shortly.

10/10 Excellent

Patrick

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its staff were awesome. The parking lot needs to be fixed and cleaned. Thanks
Stayed 1 night in May 2024
Response from Alice on May 20, 2024
Hi Patrick, Thank you so much for your note. It is a pleasure for us to see that you liked yout stay with us. Hope to welcome you back soon.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool.
Stayed 1 night in May 2024
Response from Rebecca on May 20, 2024
Hello Andrea, We would like to thank you for your note. We are delighted that you had a pleasant stay and that we met your expectations. Also its a pleasure for us to read that liked our swimming pool.

10/10 Excellent

Italo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in May 2024
Response from Jacques on May 19, 2024
Hello Italo,Thank you for taking the time to write us a review. We are very glad to hear that you think our establishment is a very good place to stay. We love to hear about our clients having good experiences at the hotel.We hope to see you again soon.Have a nice day !Jacques from the front desk

6/10 Okay

italia

Liked: Staff & service
Staff was very nice … bathrooms and rooms are old . The beds and pillows were very uncomfortable
Stayed 1 night in May 2024
Response from Jérémi on May 21, 2024
Hi Mrs Cianciullo,Thank you for taking time to write this review.The hotel is improving a lot of its rooms lately with renovations.For a next stay at our hotel, we suggest to pick the Deluxe Double Room with Two Double Beds - Non-Smoking.These are our latest renovated rooms.Thank you for choosing Travelodge Quebec by Wyndham!

6/10 Okay

Stacey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We booked this property last minute. Although not the properties fault very difficult to get too (construction). Staff was very nice. We were booked 10th floor. My husband is 81 and I have mobility issues. Room was lovely but I misread the room advertised as I thought/was hoping for a accessible room. They said they were pet friendly. Normally I notify the hotel but room description said pet friendly. When I booked in I let them know it was additional $25 and had to sign a paper. I think it's a good hotel however not the right fit for us.
Stayed 1 night in May 2024
Response from Valérie on May 17, 2024
Hi stacey, thank you for taking your time to let us this comment. We are more than happy to see that you enjoyed our staff. Take care and have a nice day,

10/10 Excellent

Louay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Valérie on May 9, 2024
Bonjour Louay, Merci d'avoir pris de votre temos pour noter. Passe une belle journée et au plaisir,

8/10 Good

Feras

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Nadyne on May 8, 2024
Hello , We thank you for taking the time to leave us this beautiful evaluation.we are happy that you enjoyed your stay at our establishment.Cordially,

6/10 Okay

Melika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mixed Experience: Clean Bed and Bathroom, Spotty Amenities On the plus side, the bed was clean and comfortable. The coffee machine and refrigerator were in good condition too. The bathroom was clean, with lots of closets and plenty of clothes hangers. The temperature was adjustable from the room, allowing you to set it higher than 24 degrees Celsius (most modern places restrict this, making it uncomfortable for cold nights). However, the room had its drawbacks. The carpet felt old, the chair wasn't clean, and the curtains needed attention. Additionally, the property itself seemed a bit dated. The staff was friendly and really helpful. The pool area was warm but the water was cold. The location was convenient for springtime walks to nearby malls but might be less enjoyable in winter. Overall, while some amenities were top-notch, others fell short. Suitable for a short stay, but longer stays may require careful consideration of room quality.
Stayed 2 nights in Apr 2024
Response from Jacques on May 2, 2024
Hello Melika,Thank you so much for taking the time to give us a very detailed review. We really appreciate it. We are glad that the quality and cleanliness of the bathroom and the bed were to your liking and that our staff was very friendly and helpfull during your stay. Again, we really appreciate your constructive critisism bout the room temperature, the state of the hotel, the carpets in the room and the temperature of the pool. It helps us to give an even better service to future custumers.We hope you have a wonderfull day.Sincerely,Jacques from the front desk

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff.....Aron at the check-in desk....Roxanne at the restaurant! We had had a very trying day and it was so appreciated to have kind people at the end! If we travel this way again, we would definitely stay here at the The Travelodge.
Stayed 1 night in May 2024
Response from Nadyne on May 2, 2024
Hello, Thank you for choosing the Travelodge Quebec by Wyndham. We are pleased to know that you enjoyed our welcome and the kindness of our staff. We look forward to welcoming you again!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Nadyne on May 2, 2024
Hello , Thank you for taking the time to leave us this nice review.We are glad you enjoyed your stay at our establishment.Yours faithfully

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Valérie on May 1, 2024
Hi AI, Thank you for taking your time to let us this review. We are happy to see that you enjoyed the cleanness of our establishment. Take care and have a nice day!

10/10 Excellent

Francoise

Stayed 1 night in Apr 2024
Response from Jérémi on May 21, 2024
Bonjour Mme Martineau,Merci beaucoup de votre revue de séjour parfaite!Le Travelodge Québec par Wyndham vous remercie de votre confiance.

10/10 Excellent

Brandon

Stayed 1 night in Apr 2024
Response from Rebecca on May 20, 2024
Bonjour Brandon,Nous aimerions vous remerciez pour votre note. Nous sommes ravi de constater que vous avez passer un bon séjour et que nous avons répondu a vos attentes. We would like to thank you for your note. We are delighted that you had a pleasant stay and that we met your expectations.

4/10 Poor

Balpreet

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Toilet seat was not good and shower wasn’t working properly. Bed was not comfortable, tv was not working
Stayed 1 night in Apr 2024
Response from Sarah on Apr 26, 2024
Dear Balpreet,We are sorry to hear that your stay with us did not meet your expectations. We would have been pleased to alter the room for you. We regret any inconvenience caused and will forward your message to the appropriate department.Thank you and have a great day

10/10 Excellent

carol-lyne, memramcook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les employer etais super merci :)
Stayed 1 night in Apr 2024
Response from Jacques on Apr 21, 2024
Bonjour Carol-Lyne,Merci beaucoup d'avoir pris le temps de nous écrire un commentaire. Nous sommes ravis que les employés de notre établissement ont su vous donner un superbe service.N'hésitez de contacter les membres de notre équipe si vous avez besoin de quoique ce soit pour le reste de votre séjour.Au plaisir de vous revoir très bientôt.Jacques de la réception

10/10 Excellent

Denise

Travelled with partner
Liked: Amenities
Belle endroit pour séjourner
Stayed 1 night in Apr 2024
Response from Valérie on Apr 16, 2024
Bonjour Denise,Merci d'avoir pris de votre temps pour nous laisser ce commentaire. Nous sommes heureux de voir que vous avez apprécié votre séjour parmis nous. Prenez soin de vous et au plaisir,

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and staff was very friendly
Stayed 2 nights in Apr 2024
Response from Nadyne on Apr 15, 2024
Hello Tracey Thank you for taking the time to write us a review. We really appreciate it. We are delighted to hear that your experience with our staff was very friendly.Sincerely,

8/10 Good

Abdelhak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alice on Apr 14, 2024
Hi Abdelhak,Thank you for your note, we really appreciate. We hope to welcome you soon.

8/10 Good

Melanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were exceptional. The room however.....there was no fitted sheet on the bed, so my daughter pulled back the sheet to get into bed and there was a mattress pad and then the mattress. The pad had hair all over it. Curly dark hair if you get my drift. There was what looked like an old dried vomit stain on the carpet as well.
Stayed 2 nights in Apr 2024
Response from Jacques on Apr 13, 2024
Hello Melanie,Thank you for taking the time to write us a review. We really appreciate it. We are delighted to hear that your experience with our staff was exceptional. However, We are very sorry that your experience with the bed cleanliness was negative. We hope our staff was able assist you in that situation... We are very sorry for the inconvenience.We hope you have a great day and we hope to see you soon.Sincerely,Jacques from the front deskWe hope to see you

10/10 Excellent

THANH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am satisfied with my stay.
Stayed 1 night in Apr 2024
Response from Nadyne on Apr 9, 2024
Hello Mr Thanh,Thank you for taking your time to leave us this comment. We are happy to see that you enjoyed our establishment.

10/10 Excellent

Ahmed

Stayed 2 nights in Apr 2024
Response from Nadyne on Apr 29, 2024
Hello Ahmed, Thank you for taking the time to leave us this nice note. We are delighted to hear that you had a pleasant stay in our establishment. We look forward to welcoming you again!Best regards,

10/10 Excellent

Josee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merci encore pour votre professionnalisme et votre service de qualité
Response from Nadyne on Apr 9, 2024
Bonjour;nous sommes heureux de vous compter parmi notre clientèle régulière.c'est toujours un plaisir de vous revoir!

10/10 Excellent

Manjot

Liked: Property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2024
Response from Sarah on Apr 6, 2024
Dear Manjot,Thank you for taking your time to leave us this comment. We are happy to see that you enjoyed our establishment. Take care and have a nice day!

8/10 Good

Brittney, Unionville

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms parking available
Stayed 1 night in Apr 2024
Response from Jacques on Apr 4, 2024
Hello Brittney,Thank you for taking the time to write us a review. We are delighted to hear that the rooms were to your liking and that the availability in the parking lot was convenient for you.We hope to see you again soon !Have a nice day.Jacques from the front desk

6/10 Okay

Javier

Travelled with family
Liked: Cleanliness, staff & service
It was to old for the price
Stayed 1 night in Mar 2024
Response from Sarah on Mar 30, 2024
Hello Javier,Thank you for staying at Travelodge Quebec. We take good notes of your suggestions to better the client's experience!We regret any inconvenience caused and will forward your message to the appropriate department.Thank youHave a nice day!

10/10 Excellent

Brenda, St Felicien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet while we there for a competition the renovations didnt bother us either. Missing a freezer in the fridge.
Stayed 3 nights in Mar 2024
Response from Valérie on Mar 19, 2024
Hi Brenda, Thank you for taking your time to leave us this comment. We are happy to see that you enjoyed our establishment. Take care and have a nice day!Regards,

6/10 Okay

Sherri

Travelled with family
Disliked: Amenities
The outside parking area really needs some lights !
Stayed 2 nights in Mar 2024
Response from Jacques on Mar 15, 2024
Hello Sherri,Thank you for taking the time to write us a review. We will forward this information to our maintance departement to see what they can do about it. Thank you for your comment.Have a nice day !Jacques from the front desk

8/10 Good

Sean

Stayed 3 nights in Mar 2024
Response from Jérémi on Apr 3, 2024
Dear Mr McKoy,Thank you for staying at Travelodge Quebec by Wyndham and for rating your stay with us with such a nice note.We hope to see you again soon!

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is under renovation. One of the machines in the gym wasn't working, the finishing in the hallways is not done, the place is dated. The hotel is fine. It's clean, the staff is really nice, there's a nice restaurant. It's the details that make this place drab and sad. The pool is small, the gym equipment was broken. It was fine but don't expect luxury
Stayed 2 nights in Mar 2024
Response from Sarah on Mar 13, 2024
Hi Edward,Thank you for staying at Travelodge Quebec. We take good notes of your suggestions to better the client's experience!We regret any inconvenience caused and will forward your message to the appropriate department. We are glad to here good reviews about our staff.Thank youHave a nice day!

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my teen and tween for March break. It was a good location - lots of parking - clean - undergoing renovations. We stayed in deluxe room and it had some cool upgrades - amazing shower, touch lamps, usb, plugs. Would stay again.
Stayed 2 nights in Mar 2024
Response from sarah on Mar 8, 2024
Hello Jennifer,Thank you for taking the time to give us a great review. We are glad to hear that your stay with us went well.We hope to see you again soon.Have a nice day !

10/10 Excellent

karine

Stayed 2 nights in Mar 2024
Response from Nadyne on Mar 25, 2024
Bonjour Karine, Merci d'avoir pris de votre temps pour nous laisser cette belle note. Nous sommes heureux de voir que votre séjour avec nous ai été à votre convenance. Cordialement,

8/10 Good

Mirline

Travelled with family and small children
Liked: Cleanliness, amenities
I enjoyed my stay, however it could have been better. I would suggest to refill the coffee in the room, extra toilet paper and at least bottles of water. Other then that, it was nice staying at the hotel. Thank you
Stayed 2 nights in Mar 2024
Response from Jérémi on Mar 5, 2024
Hi Mirline,Thank you for staying at Travelodge Quebec!We take good notes of your suggestions to better the client's experience!During your stay with us, feel always free to ask our employee or front desk if you need any extra items to your room.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024
Response from Jérémi on Mar 5, 2024
Bonjour Stéphanie,Merci d'avoir choisit l'hotel Travelodge et de laissé un commentaire parfait à propos de votre séjour!Au plaisir de recevoir à nouveau votre visite.

10/10 Excellent

Raymond

Stayed 1 night in Mar 2024
Response from Alice on Mar 22, 2024
Bonjour Raymond,Nous souhaitions vous remerciez pour cette superbe note. Nous sommes ravis de constater que votre séjour chez nous vous a plu. Au plaisir de vous accueillir de nouveau.

10/10 Excellent

Akashdeep

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Jacques on Mar 1, 2024
Hello Akashdeep,Thank you for taking the time to give us a review. We are glad to hear that your stay with us went well.We hope to see you again soon.Have a nice day !Jacques from the front desk

10/10 Excellent

Pierre

Stayed 3 nights in Feb 2024
Response from Jacques on Mar 1, 2024
Bonjour,Merci d'avoir pris le temps de nous laisser une note. Nous sommes ravis que votre séjour parmis nous se soit bien déroulé.Au plaisir de vous revoir bientôt.Bonne soirée !Jacques de la réception

10/10 Excellent

Françoise

Stayed 1 night in Feb 2024
Response from Sarah on Feb 23, 2024
Bonjour Françoise,Merci d'avoir pris le temps de nous laisser une note. Nous sommes ravis que votre séjour parmi nous se soit bien déroulé.Au plaisir de vous revoir !

10/10 Excellent

Peter, SUMMERSIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Staff was friendly and very helpful.
Stayed 1 night in Jan 2024
Response from Jacques on Feb 17, 2024
Hello Peter,Thank your for taking the time to give us a review. We are delighted to hear that your stay with us went well and that your experience with our team members was great. We hope to see you again soon.Have a nice dayJacques from the front desk

10/10 Excellent

Stéphane

Stayed 1 night in Feb 2024
Response from Sarah on Feb 17, 2024
Bonjour Stéphane,Merci d'avoir pris le temps de nous laisser une note. Nous sommes ravis que votre séjour parmi nous se soit bien déroulé.Au plaisir de vous revoir !

4/10 Poor

Christopher

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was under renovation every floor. Was very loud. Gym was unavailable for 3 days. Gym finally opened and equipment was out of order. Equipment was not clean (available equipment). Restaurant was really good though. And my room was clean Room was not as per hotel room pictures
Stayed 4 nights in Feb 2024
Response from Jacques on Feb 17, 2024
Hello there,Thank you for taking the time to write us a review. We appreciate it. We are saddened to hear that your stay did not meet your expectations. We are taking notes of your feedback. On the other hand, we are very happy to hear that the restaurant and the room cleanliness was to your liking.Have a nice day.Sincerely,Jacques from the front desk

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great , friendly service in 2 languages! Clean room
Stayed 1 night in Feb 2024
Response from Jeremi on Feb 15, 2024
Hi Mr. Charles,Thank you for leaving such a great comment about the hotel and your stay with us, it is much appreciated!Kindest Regards from all the Travelodge's team.

2/10 Terrible

Mélanie

Stayed 1 night in Feb 2024
Response from Sarah on Feb 11, 2024
Bonjour Mélanie;Merci d'avoir pris le temps de nous laisser une note. Nous sommes navrés que votre séjour parmi nous n'ait pas répondus à vos attentes. N'hésitez pas à nous contacter pour nous faire part des détails qui vous ont déplu durant votre séjour à notre établissement.Bonne journée à vous !

4/10 Poor

Brenna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Alice on Feb 8, 2024
Bonjour,Nous somme navré que votre séjour n'ait pas été à la hauteur de vos attentes. Sâchez que si vous désirer en discuter, il nous fera plaisir d'entendre vos commentaires. Passé une agréable journée.Hello,We are sorry that your stay did not live up to your expectations. If you would like to discuss this, we would be delighted to hear from you. Have a nice day.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jacques on Feb 6, 2024
Hello Michael,Thank you for taking the time to give us a review. We are glad to hear that you enjoyed your stay with us.We hope to see you again soon !Have a nice day.Jacques from the front desk

4/10 Poor

Diane

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had to change room three times since the toillet was plugged. It was bery inconvenient
Stayed 3 nights in Jan 2024
Response from Alice on Feb 1, 2024
Hello, please know that we are sincerely sorry for the inconveniences related to maintenance that happened to you during your stay. We completely understand that these room changes may have been inconvenient for you, but please know that our team has done its best to accommodate you, make you comfortable and happy. Thank you for these comments, we will follow up on the problem. Have a wonderful day.

10/10 Excellent

Gilles

Stayed 1 night in Jan 2024
Response from Jacques on Jan 27, 2024
Bonjour M. Beaudoin,Merci d'avoir pris le temps de nous laisser une note. Nous sommes vraiment ravis que votre séjour parmis nous fut à la hauteur de vos attentes. Nous espérons que vous avez bien profiter de votre séjour à notre établissement.Au plaisir de vous revoir bientôt !Bonne journée !Jacques de la réception

8/10 Good

Geneviève

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Jacques on Jan 22, 2024
Bonjour,Merci d'avoir pris le temps de nous laisser une note. Nous sommes heureux que votre séjour parmis nous se soit bien déroulé.Au plaisir de vous revoir bientôt.Salutations,Jacques de la réception