We had a great stay...everything up to the standard you'd expect from a Shangri-La property. The staff were very helpful and really went out of their way to get us settled in. The hotel is right by the May 4th Square metro station, so easy access to the city as well as Qingdao Railway Station. The MixC shopping mall is across the street so very convenient as well. The breakfast buffet was excellent, full range of Western and Chinese dishes.